Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11073967February 20, 2018
POWER TRAIN
I PURCHASED A 2018 TRAVERSE/REDLINE ON 6 FEB 2018, DROVE IT LESS THAN 100 MILES, AND THE TRANSMISSION STOPPED WORKING TWO (2) DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE SECTION ADVISED THEY DON'T HAVE THE EQUIPMENT NEEDED TO DIAGNOSE THE PROBLEM, AND THAT THE EQUIPMENT IS EXPECTED SOMETIME NEXT WEEK. TODAY, 20 FEB 2018, STILL AWAITING EQUIPMENT. I TOLD THE DEALERSHIP MGR THAT I DON'T WANT THAT VEHICLE BACK. THE MGR SAID THAT HIS HANDS ARE TIED AND I WOULD HAVE TO DEAL WITH GM. CONTACTED GM ON 9 FEB, AND COMPLETED AN APPLICATION FOR WHAT I WAS LET TO BELIEVE WAS A 'BUY BACK' OF MY VEHICLE. THE GM REP INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN TWO DAYS. NEEDLESS TO SAY, IT DIDN'T HAPPEN. I CALLED GM BACK ON 13 FEB, SPOKE WITH ANOTHER REP WHO HAD NO CLUE AS TO WHY I WAS CALLING. THIS REP ASKED FOR 72 HOURS, AND WOULD GET BACK TO ME. ON 20 FEB, I RCVD A CALL FROM THE GM REP WHO STATED THAT GM CAN ONLY DO A BUY BACK AFTER 3 OR MORE PROBLEMS WITH THE VEHICLE. BOTTOM LINE IS THAT I BOUGHT A 46,000 DOLLAR PIECE OF JUNK, AND OF COURSE, NO ONE WANTS IT BACK. AND GM IS MORE THAN AWARE THIS PROBLEM EXISTS... THANK GOD I WASN'T MAKING A TURN IN FRONT OF ANOTHER VEHICLE WHEN THE VEHICLE STALLED... TRULY AN UNSAFE VEHICLE... BUYER BEWARE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071566February 7, 2018
STEERING
I HAVE OWNED THIS TRUCK FOR LESS THAN 4 MONTHS, BOUGHT IT BRAND NEW OFF THE SHOW ROOM FLOOR. I WAS DRIVING TODAY TO PICK UP LUNCH ON A CITY STREET WHEN AN ERROR MESSAGE APPEARED SAYING CAUTION, POWER STEERING AND SUDDENLY IT WAS IMPOSSIBLE TO STEER THE VEHICLE. I HAD TO CAREFULLY DRIVE AND PULL OVER TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064385January 23, 2018
ENGINE, UNKNOWN OR OTHER
WAS DRIVING FROM NYC TO TORONTO. WE STOPPED 3 HOURS AFTER FOR BATHROOM BREAK AND LUNCH. I DID NOT LEAVE THE CAR THEREFORE THE CAR REMAINED ON. DROVE FOR ANOTHER 2 HOURS AND STOPPED FOR A BATHROOM BREAK AT JUNIUS PONDS TRAVEL PLAZA AROUND 330PM. TURNED OFF THE CAR AND THATS WHEN WE REALIZED WE DROVE WITHOUT THE KEY. THIS IS IN THE MIDDLE OF WINTER WITH CHILDREN IN THE CAR. WE CALLED ONSTAR AND CHEVY BUT THEY COULD NOT ASSIST IN ANYWAY. MY PARENTS HAD TO DRIVE TO US TO GIVE US THEY KEY. IT TOOK THEM OVER 6 HOURS BECAUSE IT WAS RUSH HOUR. IMAGINE 6 HOURS BEING STRANDED WITH KIDS. LUCKILY WE WERE AT A REST STOP WITH FOOD, BATHROOM AND MOST IMPORTANTLY HEAT. IT TURNED OUT WHILE MY HUSBAND WAS BUSY PACKING UP THE CAR, HE HAD SWITCHED INTO HIS WINTER JACKET LEAVING HIS SWEATSHIRT BEHIND WHICH THAT KEYS WERE IN. THE CAR WAS IN PARK IN OUR DRIVEWAY. WE DROVE OFF AND THERE WERE NO NOTIFICATIONS. WE EVEN STOPPED AT STARTBUCKS AND PUT THE CAR IN PARK AGAIN. THIS IS A MAJOR SAFETY ISSUE AS THIS WILL MAKE IT EASY FOR THEFT AND RISKS THE SAFETY AND HEALTH OF THE PEOPLE IN THE CAR. CAN YOU IMAGINE IF WE HAD STOPPED AT A PLACE THAT DID NOT HAVE HEAT. ONSTAR ONLY ALLOWS 2 REMOTE ENGINE START THEN IT WILL TELL YOU THAT THE CAR ENGINE HAS TO BE MANUALLY TURNED ON BEFORE USING THE REMOTE START AGAIN. IM NOT TALKING ABOUT IF A CHILD ACCIDENTALLY THROWS THE KEYS OUT THE WINDOW IN THE MIDDLE OF THE HIGHWAY AND THE CAR SHOULD TURN OFF. IM SUGGESTING THAT THE CAR SHOULD NOT BE ALLOWED TO MOVE FROM PARKING IF THE KEY IS NOT IN THE VEHICLE. IMAGINE DRIVING 5 HOURS 300+ MILES AWAY FROM THE KEY AND NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057047December 28, 2017
AIR BAGS
WAS SOLD A CHEVY TRAVERSE WITH NON-FUNCTIONING AIRBAGS. DEFECTIVE PART NUMBER: 13524236
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032115October 6, 2017
STEERING
KEEP GETTING ERROR MESSAGE: "ASSISTED STEERING IS LIMITED. PLEASE DRIVE CAREFULLY". THE CAR WAS IN MOTION ON A CITY STREET TRUING TURNS. WHEN ERROR CODE WAS DISPLAYED. CAR ONLY HAS 552 MILES. THIS COULD BE A POTENTIAL STEERING ISSUES FOR THE 2018 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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