Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#11006658July 20, 2017
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
WHEN I DRIVE CAR WHEELS, TRANSMISSION AND POWER TRAIN FREEZE UP FOR APPROXIMATELY 30 SECONDS TO A MINUTE INTERMITTENTLY WHILE I DRIVE. THIS IS HAPPENING WITH MORE FREQUENCY WHILE I DRIVE. IT HAPPENS WHETHER I AM DRIVING 5 MPH OR 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005513July 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN TRAVELING TO ANY DESTINATION UTILIZING CITY STREET OR A HIGHWAY, WHETHER TRAFFIC IS HEAVY OR MOVING FAST OR SLOW, MY VEHICLE IS ALWAYS BEING CUT IN FRONT OF , CUT OFF WITH INTENT. CAUSING ME TO APPLY BRAKES WHETHER I AM TRAVELING AT 35 MPH , 45, 55, 60, 70, EVEN IN A SCHOOL ZONE AT 15 MPH. ALSO, I HAVE CONCERNS ABOUT THE DRIVER SEAT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005243July 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
THIS REPORT IS RELATED TO A KNOWN AND WIDESPREAD COMPUTER GLITCH IN LATE MODEL GM CARS. THE GLITCH SEEMS TO BE TRIGGERED BY OTHER SYSTEM FAULTS WHEN THE CAR IS IN MOTION CAUSING MULTIPLE FAILURES RENDERING THE CAR UNABLE TO MAINTAIN SPEED OVER 20 MPH OR SO AND ALSO AFFECTING THE BRAKING SYSTEM. PLEASE WATCH THIS VIDEO HTTPS://YOUTU.BE/HBVAOIIXNXY AND THEN READ THE COMMENTS. THIS HAS BEEN GOING ON FOR YEARS ACROSS A VARIETY OF GM MODELS INCLUDING THE 2017 TRAVERSE. IT IS A MAJOR SAFETY ISSUE AS THE CARS BECOME SERIOUSLY INCAPACITATED WHEN THE GLITCH OCCURS. THERE IS NO CLEAR FAILURE OCCURRING AND THERE ARE NO FAULTS RECORDED IN THE CAR'S MODULES MAKING IT VERY DIFFICULT TO DIAGNOSE AND REPAIR. IF WE DIDN'T HAVE THE VIDEO I TOOK TO PROVE IT WAS HAPPENING THE DEALERSHIP WOULD HAVE SENT US AWAY AGAIN. PLEASE WATCH THE VIDEO, EVERYTHING YOU NEED TO KNOW IS IN THERE. PEOPLE CONTINUE TO COMMENT ON OUR VIDEO BECAUSE IT IS STILL HAPPENING! THERE IS A REPORT FOR A 2017 TRAVERSE IN THE COMMENTS SECTION! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003665July 7, 2017
ELECTRONIC STABILITY CONTROL (ESC)
CAR GOES INTO ENGINE POWER REDUCED MODE. ALMOST WAS HIT TWICE ON INTERSTATE BECAUSE HAD NO PLACE TO PULL OFF HUGHWAY. I WAS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002060June 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
PURCHASED THE VEHICLE IN JAN/2017 CERTIFIED PRE-OWNED. AFTER ABOUT 2-3 MONTHS I WOULD NOTICE A LACK OF POWER WHEN TRYING TO ACCELERATE. IT SEEMED AS THOUGH THE VEHICE WAS TRYING TO KEEP UP ON A 25MPH STREET. THE VEHICLE WOULD ALSO "JERK" WHEN ACCELERATING. AND JUST TODAY I GOT A FLASHING CHECK ENGINE LIGHT AND A WARNING THAT THE TRACTION CONTROL WAS OFF, HAS A LOSS OF ENGINE POWER, AND AFTER ABOUT 30 SECONDS THE WARNINGS WENT AWAY AND THE CAR BEGAN TO GAIN ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992116May 30, 2017
ENGINE, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT KEEPS COMING ON, BUT NO PROBLEM CAN BE FOUND BY THE DEALERSHIP. THE TRANSMISSION KEEPS "JERKING" OR IT EVEN FEELS LIKE IT IS FALLING OUT. I'VE READ THAT IT CAN TAKE A WHILE FOR THE VEHICLE TO "LEARN" HOW YOU DRIVE, BUT THIS DOESN'T FEEL RIGHT. ALMOST TOO SCARED TO DRIVE. I WAS STOPPED AT A STOP LIGHT AND MY VEHICLE STALLED (I DIDN'T REALIZE THIS UNTIL I TRIED TO GO AT A GREEN LIGHT) AND WOULDN'T MOVE...EVEN WHEN I DIDN'T HAVE IT IN PARK. I HAD TO TURN IT OFF AND ON TWICE BEFORE MY VEHICLE WOULD MOVE. I'VE HAD ELECTRICAL PROBLEMS WITH THE VEHICLE AS WELL. IT'S ONLY A 2014. THIS SHOULD NOT BE HAPPENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992189May 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING 55 MPH ON THE FREEWAY, THE VEHICLE STARTED TO VEER TO THE LEFT AND RIGHT INDEPENDENTLY. THE CONTACT HEARD A DING NOISE AND THE VEHICLE FELT LIKE IT WOULD STALL. IN ADDITION, THE INSTRUMENT PANEL INDICATORS FLICKERED AND THE ELECTRONIC STABILITY SENSOR AND TRACTION CONTROL INDICATOR REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE DEALER (MOUNTAIN VIEW CHEVROLET 1079 W FOOTHILL BLVD, UPLAND, CA 91786 909-985-2866) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THEY WOULD NOTIFY THE DEALER AND WOULD CALL THE CONTACT BACK WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984306May 8, 2017
AIR BAGS, SEAT BELTS
MY SERVICE AIRBAG LIGHT CAME ON, AND MY MECHANIC ALSO NOTED THAT THERE WAS AN ISSUE WITH MY PASSENGER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP. THIS CAR HAS BEEN IN NO ACCIDENTS, AND THESE ISSUES SHOULD BE RECALLED, BUT MY DEALER SAYS THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983948May 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR LOST THROTTLE CONTROL. ENGINE REMAINED RUNNING, BUT CAR JUST LOST POWER WITH NO THROTTLE RESPONSE. HAS HAPPENED SEVERAL TIMES NOW AT DIFFERENT SPEEDS. DEALERSHIP CLEANED THROTTLE BODY AND RESET CPU, BUT IT HAPPENED AGAIN THE NEXT DAY, TURNING VEHICLE OFF LETTING IT SIT FOR A MINUTE DOES REMEDY THE PROBLEM TEMPORARILY, BUT EVENTUALLY HAPPENS AGAIN WITH NO WARNING WHICH COULD BE VERY DANGEROUS ON THE HIGHWAY. DATE BELOW WAS THE LAST TIME IT HAPPENED, I WOULD HAVE TO LOOK FOR THE FIRST TIME WHICH WAS OVER A YEAR AGO AFTER WE HAD THE BREAK BOOSTER REPLACED UNDER WARRANTY. THE TRACTION CONTROL LIGHT COMES ON WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981184April 28, 2017
AIR BAGS, UNKNOWN OR OTHER
THE AIR BAG SERVICE LIGHT WENT OFF ON 3/27/17 AFTER GETTING NEW TIRES. ALSO A COUPLE OF MONTHS AGO THE CAR WENT OUT OF PARK WHILE MY DAUGHTER WAS IN THE PASSENGER SIDE, I RAN OUT TO STOP IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980022April 23, 2017
UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE GOING 65 MPH AND THE VEHICLE SUDDENLY LOSS POWER THEN COMPLETELY SHUT OFFF. IT DISPLAYS SEVERAL MESSAGES SAYING LOSS ENGINE POWER, LOSS OF TRACTION CONTROL. ONCE I GOT THE TRAVERSE TO THE MEDIAN, IT RESTARTED AND SOUNDED LIKE A VERY OLD PICK UP TRUCK. I RESTARTED IT AGAIN AND IT SOUNDED NORMAL. I CALLED FOR A TOW TRUCK , THAT TOWED IT DIRECTLY TO THE DEALERSHIP. THEY KEPT IT TWO DAYS AND SAID THEY COULDN'T DUPLICATE THE PROBLEM AND CHARGED ME $100 DIAGNOSTIC FEE. THIS HAPPEN 2 MORE TIMES AFTER THIS ON THE INTERSTATE (65MPH AGAIN) AND WHILE I WAS PARKING IN A PARKING LOT (2 MPH) AGAIN, IT WAS SENT TO THE DEALERSHIP AND THEY STATED THE SAME THING ...COULDN'T DUPLICATE THE PROBLEM. NOTE, IT WAS SENT TO 2 SEPARATE CHEVY DEALERSHIP IN DIFFERENT COUNTIES. I CONTACTED GENERAL MOTORS AND THEY HAVE NOT ISSUED A RECALL, ANY ADVICE ON HOW TO FIX THIS OR ANY COMPENSATION. SIMPLY GAVE ME A CASE NUMBER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967284March 20, 2017
ENGINE, POWER TRAIN
WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SPEED WILL CONTINUE TO DECREASE. I WILL HAVE TO PULL OFF THE ROAD AND TURN THE ENGINE OFF. WAIT TWO OR THREE MINUTES THEN RESTART THE ENGINE. IF I AM LUCKY THE VEHICLE WILL OPERATE NORMALLY BUT WILL DISPLAY A SERVICE LIGHT ON THE DASH BOARD. THIS VEHICLE IS DANGEROUS. I HAVE CONTACTED MY AUTO DEALER AND PARTS WERE INSTALLED. I ASKED ABOUT THE CAUSE OF THIS PREDICAMENT AND THE SERVICE MANAGER SAID THE SAME SITUATION COULD BE CAUSED BY A HUNDRED DIFFERENT SENSORS IN THE VEHICLE. I NOW HAVE THE SAME PROBLEM WITH THIS VEHICLE. 17K MILES AND 12 MONTHS LATER. AGAIN; THIS VEHICLE IS DANGEROUS. IF THIS HAPPENS WHILE PASSING ANOTHER VEHICLE ON A COUNTRY ROAD OR IF THESE ERRORS OCCUR WHILE DRIVING DOWN AN ON RAMP TO HI-WAY TRAFFIC THE DANGER INCREASE. I UNDERSTAND THE NEED FOR ERROR MESSAGES TO WARN OF ENGINE PROBLEMS BUT THE CONTROL OF FORWARD SPEED SHOULD NOT BE TAKEN AWAY FROM THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957875March 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I BOUGHT MY 2014 TRAVERSE USED IN FEBRUARY 2015 WITH APPOX 25,000 MILES. HAD NO PROBLEMS UNTIL DECEMBER 2016 WITH APPOX 58,000 MILES. THE SAME PROBLEM HAS HAPPENED 4 TIMES BETWEEN 12/28/16 AND 2/9/17. EACH TIME IT HAPPENED I WAS DRIVING ON CITY STREETS AND IT WAS A FEW DAYS AFTER IT RAINED. I ONLY BRING UP THE RAIN BECAUSE THE FIRST TIME I TOOK TO DEALER, THE SERVICE ADVISER IMMEDIATELY LOOKED TO SEE IF I HAD A SUNROOF BECAUSE HE SAID THE DESCRIPTION OF MY PROBLEM WAS SIMILAR TO A TRAVERSE SUNROOF PROBLEM WHERE WATER WAS GETTING IN THE VEHICLE. WHEN AT A STOP OR REDUCED SPEED THE VEHICLE VIBRATES, LOSS OF TRACTION CONTROL MESSAGE FLASHES, LOSS OF STABILITY FLASHES, ENGINE POWER REDUCE FLASHES AND THE CHECK ENGINE LIGHT GOES ON. THE FIRST 3 TIMES THIS HAPPENED, MY FIRST INSTINCT WAS TO PULL OVER AND TURN VEHICLE OFF. EACH TIME I DID THIS IT STARTED UP WITH NO PROBLEM BUT THE CHECK ENGINE LIGHT REMAINED ON. I TOOK IT TO A DEALER EACH TIME WHO COULD NOT DUPLICATE THE PROBLEM. AFTER THE 3RD TIME, I CALLED GM AND A CASE NUMBER WAS OPENED. I WAS ADVISED TO PURCHASE ONSTAR (NOT AN ACCEPTABLE SOLUTION) AND TOLD THAT IF IT HAPPENED AGAIN TO DRIVE DIRECTLY TO A GM DEALER WITHOUT SHUTTING THE VEHICLE OFF. IT HAPPENED AGAIN ON 2/9/17 WHILE DRIVING APPOX 25 MPH IN MORNING TRAFFIC. I DROVE STRAIGHT TO A GM DEALER AT A SPEED OF 20 MPH IN A 50 MPH ZONE. I FELT VERY UNSAFE. ON 2/14 A DIAGNOSIS WAS MADE - REPLACE THE ENGINE COMPUTER (COVERED UNDER WARRANTY) AND THE UNDER HOOD FUSE BLOCK (NOT COVERED UNDER WARRANTY AND A $725 REPAIR). AS OF 3/1/17, I WAS TOLD BY MY DEALER'S SERVICE ADVISER THAT THE UNDER HOOD FUSE BLOCK IS ON A NATIONAL BACK ORDER AND HE IS UNSURE WHEN THE PART WILL ARRIVE. I LEFT A VOICEMAIL FOR A GM CALIFORNIA REP THAT HAS BEEN IN CONTACT WITH ME SINCE A CASE WAS OPENED UP. I LEFT A MESSAGE AFTER BUSINESS HOURS BUT IT'S NOW 1 PM AND HE HAS NOT RETURNED MY CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957383February 27, 2017
FUEL/PROPULSION SYSTEM
WHEN STARTING VEHICLE USING KEY REMOTE, GASOLINE LEAKS FROM STATIONARY VEHICLE FROM UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950204February 7, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
SERVICE AIR BAG WARNING. TRACTION STABILITRAK SERVICE AND ABS LIGHT ARE ON CUTTING ENGINE POWER TO WHEELS. IN MOTION HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945864January 17, 2017
AIR BAGS
THE AIRBAG SERVICE NEEDED LIGHT WENT ON. I'VE ONLY HAD THE VEHICLE FOR 2 AND A HALF YEARS. THE LIGHT IS ON WHEN I'M DRIVING OR WHEN I TURN ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944156January 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
ENGINE POWER REDUCED, STABILITY TRACK LOSS LIGHTS CAME ON AND MY VEHICLES ENGINE POWER CAME TO A STOP WITH MY CHILDREN IN THE CAR WITH MY WIFE ON THE HWY. COULD NOT MOVE THE VEHICLE. DEALERSHIP CAN NOT FIGURE OUT THE ISSUE, ONLY FOUND MULTIPLE CODES FROM THE PAST AND STILL COULD NOT SOLVE THE ISSUE. GM NEEDS TO STAND BY THEIR PRODUCT AND REPLACE THESE VEHICLES ASAP OR FIX THIS ISSUE. LAWSUITS WILL BE FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938813December 30, 2016
SEAT BELTS
THE SEAT BELT ANCHORS ON THE 2ND ROW BENCH SEAT HAVE INJURED SEVERAL OF MY PASSENGERS, INCLUDING MYSELF AND MY CHILDREN. I'VE ONLY OWNED CAR FOR ABOUT 1 YEAR A LOVE IT, EXCEPT FOR THIS HUGE PROBLEM. THE ANCHORS ARE NON-BENDABLE AND ARE JUST TOO LONG AND RIGID. WHEN PEOPLE TRY TO SIT OR SCOOT OVER, THEY HAVE BEEN INJURED AND COMPLAINED TO ME ABOUT THIS PROBLEM. I DON'T THINK ITS AN ISSUE WITH THE PERSONS SIZE, BECAUSE BOTH SLIM AND LARGE FRAMED PEOPLE HAVE BEEN INJURED BY THESE ANCHORS IN MY CAR. MY SON IS ONLY 120 LBS AND GOT A HUGE BRUISE FROM ACCIDENTALLY SITTING DOWN TOO QUICKLY. JUST RECENTLY, WE RECENTLY TOOK A ROAD TRIP AND HE BRUISED HIS TAILBONE FROM THE ANCHOR PRESSING UP AGAINST HIM WHILE HE SLEPT. MY NIECE WAS IN HER CAR SEAT IN THE MIDDLE OF 2ND ROW SO HE ONLY HAD SO MUCH ROOM. I HAVE PERSONALLY INJURED MYSELF WHEN CLEANING OUT MY CAR. AT LEAST 8-10 PEOPLE (KIDS AND ADULT FRIENDS) HAVE BEEN INJURED (TEMPORARILY) AND COMPLAINED TO ME ABOUT THESE SEAT BELT ANCHORS BEING A NUISANCE AND UNCOMFORTABLE FOR THEIR TRAVEL. THIS MAKES ME FEEL BAD BECAUSE I CHOSE THIS SPECIFIC TYPE OF VEHICLE SO I COULD TRAVEL WITH MORE PEOPLE, BUT KNOWING THAT THEY ARE UNCOMFORTABLE DEFEATS THE PURPOSE, ESPECIALLY FOR LONG TRIPS. THIS SEEMS LIKE A HUGE DESIGN FLAW THAT SOMEHOW FELL THROUGH THE CRACKS AND IS DEFINITELY AND ISSUE PER THE VARIOUS COMPLAINTS FOUND ONLINE. EITHER THE ANCHORS NEED TO BE SHORTENED OR THEY NEED TO BE DESIGNED LIKE THE MAJORITY OF OTHER CARS WHERE THE ANCHOR IS MOVABLE AND MORE FLEXIBLE. IM INCLUDING PICTURES OF THE 2ND ROW AND 3RD ROW ANCHORS SO THE DIFFERENCE CAN BE SEEN. THE 3RD ROW ONES ARE NO PROBLEM AND I HAVE NEVER RECEIVED COMPALINTS ABOUT THEM. I THINK THE 2ND ROW ANCHORS SHOULD BE DESIGNED SIMILAR TO THE 3RD ROW ONES.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10936600December 20, 2016
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936314December 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
CAR LOST POWER ON HIGHWAY DUE TO SERVICE STABILIZER MESSAGE. THEN THE DEALERSHIP INFORMED ME THAT MY POWER STEERING WAS LEAKING AND NEEDS A 2400 REPAIR WHICH I SEE IS COVERED BY SERVICE BULLETIN SB-10052379-9767 BUT THEY SAY MY VIN NUMBER ISN'T COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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