Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10705534April 14, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE STABILITRAC, TRACTION CONTROL OFF, AND ENGINE POWER REDUCED MESSAGES SUDDENLY DISPLAYED AND THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE CONTACT INDICATED THAT THE DEALER REPLACED A COMPUTER AND THROTTLE BODY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ...UPDATED 06/09/15 *BF THE CONSUMER ALSO STATED FLUIDS WERE LEAKING FROM THE VEHICLE. UPDATED 06/25/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704015April 6, 2015
STEERING
MY VEHICLE STARTED MAKING A WHIRING SOUND WHILE I WAS SITTING STILL AT A RED LIGHT OR STOP SIGN. WHEN I TURNED THE STEERING WHEEL, THE NOISE GOT LOUDER, BUT IT DID NOT GET TIGHTER. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY RACK AND PINION STEERING WAS BAD AND HAD TO BE REPLACED. APPARENTLY THE VEHICLE WAS LEAKING FLUID WHICH WAS CAUSING THE NOISE. I WAS TOLD THAT IT WOULD CAUSE ME $1100 - $1200 TO BE REPAIRED BECAUSE IT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY. THE STEERING PUMP IS COVERED UNDER A SPECIAL WARRANTY AND CAN BE REPAIRED WITHOUT ANY COST. MY CAR IS ONLY 4 YEARS OLD, I BROUGHT IT BRAND NEW AND HAVE TAKEN GREAT CAR OF IT. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS SO SOON. I BOUGHT THIS VEHICLE BECAUSE I THOUGHT IT WAS A DEPENDABLE CAR, BUT APPARENTLY I WAS WRONG. THIS IS A SAFETY ISSUE AND CAN CAUSE SERIOUS INJURY IN THE FUTURE. I AM NOT HAPPY WITH THIS PROBLEM AND GM SHOULD BE ASHAMED FOR SELLING VEHICLES THAT ARE NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703217April 1, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE IDLING, THE REAR TAILGATE WINDOW GLASS POPPED OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702902March 31, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701450March 24, 2015
STEERING
I BEGAN EXPERIENCING A WHIRRING NOISE WHEN I WOULD STEER MY CAR. THEN ONE DAY LAST WEEK AS I WAS DRIVING THE STEERING BECAME DIFFICULT AND IT FELT LIKE SOMETHING HAPPENED WITH THE POWER STEERING. I TOOK MY VEHICLE IN TO THE DEALER FOR SERVICE TO FIND THAT THERE WAS A SPECIAL WARRANTY ON THE POWER STEERING PUMP AND THAT IT WOULD BE REPLACED UNDER THAT WARRANTY AT NO CHARGE BUT DUE TO THE STEERING PUMP FAILING THE STEERING GEAR WENT OUT AND HAD TO BE REPLACED WHICH WAS NOT COVERED UNDER THE "SPECIAL" WARRANTY AND I WOULD HAVE TO COVER THE COST OF THIS MYSELF TO THE TUNE OF $1157.62. THE ISSUE I HAVE IS THAT ALTHOUGH I CAN AFFORD TO FIX MY VEHICLE, WHICH I DID PAY TO FIX, I FIND THAT THIS IS A RECURRING ISSUE AMOUNGST MANY CONSUMERS WHO OWN ANY OF THE VEHICLES ON THE LAMBDA LINE WHICH INLCUDES GMC ACADIA, CHEVY TRAVERSE, BUICK ENCLAVE AND SATURN OUTLOOK. THIS IS NOT ISSUE OF COST TO REPAIR, THIS IS AN ISSUE OF SAFETY THAT THE MANUFACTURER REFUSES TO ACKNOWLEDGE AND WILL NOT FIX UNDER RECALL. I AM HAPPY I FOUND MY PROBLEM BEFORE I WAS TRAVELING AT A HIGH RATE OF SPEED AND NO ONE WAS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701177March 23, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PART OF THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700945March 22, 2015
ENGINE
I WAS ON MY WAY THE CHEVY DEALER TO HAVE THE SAFETY BELT AND AIRBAG RECALL REPAIRS COMPLETED ON MY 2011 TRAVERSE. I HAD FOUR CHILDREN AGES (XXX) AND UNDER IN THE CAR WITH ME. AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION I MADE A LEFT HAND TURN INTO THE INSIDE TRAFFIC LANE ON A BUSY 5 LANE ROAD AND BEGAN ACCELERATE TO THE SPEED OF TRAFFIC. AS SOON AS I REACHED 40 MPH, MY SPEED QUICKLY DROPPED TO BETWEEN 15 AND 20 MPH AND THE FOLLOWING WARNING MESSAGES SHOWED UP ON MY DASH: REDUCED ENGINE POWER, SERVICE STABILITRAC AND SERVICE TRACTION CONTROL. FORTUNATELY, I WAS ABLE TO MERGE BACK OVER TO THE RIGHT LANE AND THEN COMPLETELY PULL OFF THE ROAD INTO A PARKING LOT WITHOUT GETTING REAR-ENDED BY THE CARS BEHIND ME THAT WERE TRAVELING AT THE SPEED LIMIT. I TURNED THE CAR OFF, THEN BACK ON, AND ATTEMPTED TO DRIVE. THE MAXIMUM RATE OF SPEED MY CAR WOULD REACH WAS 20 MPH, BUT I MANAGED TO DRIVE IT TO THE DEALER TAKING BACK ROADS AND SUBDIVISION ROADS. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. I DID SOME RESEARCH AND DISCOVERED THIS IS A WELL-KNOWN ISSUE WITH THESE GM VEHICLES AND A SERIOUS SAFETY RISK. AFTER TWO DAYS IN THE SHOP THEY COMPLETED THE TWO RECALL RELATED REPAIRS WITHOUT CHARGE, BUT MY COST TO REPLACE THE THROTTLE BODY AND AND RESET THE IDLE WAS $513.00. I TOLD THE DEALER THAT I WAS AWARE THAT THIS IS A WELL-KNOWN AND WELL-DOCUMENTED ISSUE SO I DID NOT FEEL THAT I SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS, BUT THEY REFUSED TO COVER ANY OF THE COST BECAUSE NO RECALL HAS BEEN ISSUED FOR THIS PROBLEM. I BELIEVE THIS PROBLEM SHOULD BE INVESTIGATED AND GM SHOULD ISSUE A RECALL. I AM A FREQUENT HIGHWAY DRIVER AND IF I HAD BEEN MERGING ONTO THE INTERSTATE THIS INCIDENT COULD HAVE ENDED IN TRAGEDY. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700660March 20, 2015
ENGINE, POWER TRAIN
ENGINE OVERHEATED, REDUCED ENGINE POWER CAME ON AND CAR SHUT DOWN. HAD TO HAVE IT TOWED. WATER PUMP HAD TO BE REPLACED, CAR IS ONLY 4 YEARS OLD. DOESN'T MAKE SENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694291March 14, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
CAR BECAME VERY SLUGGISH SPEED DROPPED DOWN TO 40MPH THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY TWO MESSAGES "TRACTION CONTROL OFF" AND "SERVICE STABILITRAK" CAR BARELY MOVED AFTER THAT. I PULLED ONTO THE SHOULDER OF THE ROAD TURNED THE CAR OFF, ATTEMPTED TO TURN IT BACK ON THE CAR WOULDN'T START AFTER 3 MINS THE CAR STARTED AND I WAS ABLE TO MAKE IT HOME HOWEVER THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR MESSAGES ARE STILL BEING DISPLAYED. I GOOGLED THE PROBLEM APPARENTLY IT'S VERY COMMON AND A RECALL NEED TO BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693127March 9, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ON A HIGHWAY, THE SERVICE STABILITRAK AND THE REDUCED ENGINE POWER WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692043March 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691937March 3, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON SNOW COVERED ROADS ON 2/21/2015, A NOTIFICATION CAME ON THE INSTRUMENT PANEL "SERVICE STABILITRACK", "ENGINE POWER REDUCED". THE CAR WOULD NOT GO ABOVE 40MPH. I TURNED THE CAR OFF AND STARTED IT AGAIN, AS INSTRUCTED IN THE OWNER'S MANUAL. THE SAME THING HAPPENED. THE NEXT DAY IT WAS FINE. IT DID NOT HAPPEN AGAIN UNTIL TONIGHT (3/3/2015). AGAIN, ON SNOWY ROADS ON THE WAY HOME FROM WORK, THE SAME WARNING CAME ON AND THE ENGINE POWER WAS REDUCED. IN RESEARCHING THIS, IT IS APPARENTLY A COMMON COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691776March 3, 2015
STEERING, SUSPENSION
I WAS PURCHASING THE VEHICLE AND TOLD THAT I COULD NOT PICK IT UP DUE TO A FAULTY RACK AND PINION THAT THEY NEEDED TO REPLACE. NOW 30,000 MILES LATER THE RACK AND PINION HAS FAILED AGAIN AND HAS TO BE REPLACED MAKING THIS THE 3RD RACK IN PINION IN THIS CAR WHICH IS A SAFETY ISSUE. THEY ARE ALSO STATING FRONT STRUTS ARE NOW LEAKING. THEY FOUND THIS FAULTY RACK AND PINION WHEN I TOOK THE CAR IN FOR LOW COOLANT LEVELS AND THE WATER PUMP NEEDING REPLACED UNDER THE EXTENDED WARRANTY WATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690971February 26, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AT 60 MPH. REDUCE POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. TRAVERSE SLOWED DOWN TO 20 MPH. I COULD NOT ACCELERATE. I WAS ALMOST REAR ENDED ON THE HIGHWAY. BROUGHT THE TRAVERSE TO THE DEALERSHIP WHERE THEY REPLACED THE THROTTLE BODY. TIME FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690812February 26, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING TO WORK AND LUCKILY HAD ALREADY GOTTEN OFF THE FREEWAY, DRIVING APROX. 35MPH THE VEHICLE STARTED TO LOOSE SPEED, A COUPLE OF MSGS WERE POPPING UP "STABILITRAC OFF" "SERVICE STABILITY CONTROL" "REDUCED ENGINE POWER". THE SPEED DROPPED DOWN TO ABOUT 5 MPH, I HAD TO PULL OVER IN ORDER FOR THE VEHICLES BEHIND ME TO PASS ME. I PUT THE VEHICLE ON PARK AND WHILE IDLING, IT STARTED VIBRATING. I TURNED IT OFF AND THEN TURN IT BACK ON. AFTER THIS IT SEEMED TO BE DOING GOOD. , ENOUGH FOR ME TO GET TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690603February 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690072February 23, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ALARM ACTIVATED INDEPENDENTLY. IN ADDITION, THE SERVICE TRACTION AND THE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684216February 19, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DRIVING ON THE HIGHWAY IN NH IN TRAFFIC WHEN STABILITRAC/REDUCED POWER/TRACTION CONTROL LIGHT CAME ON AND CAR SLOWED DOWN TO 15 MPH ON A BUSY HIGHWAY. BARELY MADE IT OFF THE NEXT EXIT AS CAR WOULDN'T GO OVER 10 MPH. LUCKILY THE CARS BEHIND ME DID NOT SLAM INTO ME AS IT WAS A DANGEROUS SITUATION. A RECALL IS NEEDED IS IT IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689412February 19, 2015
TRACTION CONTROL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND STABILITY TRACK OFF, SERVICE STABILITY TRACK, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, ENGINE POWER IS REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,057.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689480February 19, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, POWER TRAIN
STABILITRAK WARNING LIGHT ENGINE LOSING POWER DOWN TO 20 MPH.WENT ONLINE THIS IS AN ON GOING PROBLEM WITH MANY GM CARS AND SHOULD BE FIXED AT THE COST OF THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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