Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10724606June 10, 2015
STEERING
HAVING ROUTINE MAINTENANCE DONE AT DEALER. UPON INVESTIGATION, I WAS INFORMED THE STEERING GEAR BOX WAS DAMP BUT NO SIGNS OF A LEAK. AT 39391 MILES SEEMS THAT PART(S) ARE DEFECTIVE. SEEMS TO ME THAT SUCH AN IMPORTANT PART OF THE STEERING SYSTEM SHOULD BE ABLE TO LAST WELL ABOVE 40000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724446June 9, 2015
AIR BAGS
I WAS TURNING ON A GREEN ARROW FROM AN ON RAMP. A WOMAN IN AN LARGE FORD VAN HIT THE REAR DOOR AND QUARTER OF MY VEHICLE ON THE DRIVER SIDE SENDING US UP AND IN A CIRCLE. WE CAME DOWN HARD AFTER A COMPLETE CIRCLE. THE AIRBAGS DID NOT DEPLOY. ONSTAR DID NOT WORK. MY HUSBAND WENT TO THE HOSPITAL VIA AMBULANCE AND MY MOTHER AND I RECEIVED SIGNIFICANT BRUISING. I HIT MY HEAD SO HARD ON THE DRIVER SIDE WINDOW IT THREW MY GLASSES INTO THE PASSENGER FLOOR. I COULD NOT BELIEVE THERE WAS NO AIRBAG SYSTEM AS THIS WAS THE REASON I BOUGHT THE VEHICLE FOR MY FAMILY OF 7. I CALLED CHEVROLET AND WAS GIVEN ALL KINDS OF EXCUSES. I ARGUED SEVERAL TIMES WITH THEM. LATER - WE RECEIVE MASSIVE RECALLS ON FAILED AIRBAGS! THANK YOU CHEVY! THANKS A LOT FOR A VEHICLE THAT HAS LET US DOWN OVER AND OVER. I WOULD NEVER RECOMMEND A CHEVY! LITTLE WARRANTY, AND THEY WILL LET IT RUN OUT BEFORE THEY DIAGNOSE THE VEHICLE. SEE MY OTHER COMPLAINT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10724444June 9, 2015
ELECTRICAL SYSTEM
MY CAR NEVER COOLED WELL. THERE WOULD BE BURSTS OF COOL AIR AND THEN WARMER. IT WAS NEVER AS COLD AS OTHER CARS I RODE IN. WE BEGAN NOTICING A STRANGE NOISE ON ACCELERATION. I TOOK IT IN A COUPLE TIMES AND THEY HAD A MECHANIC JUST COME LISTEN, BUT NEVER HAD A REASON TO SEND IT IN FOR SERVICING. I TOOK IT IN TO THE DEALERSHIP IN FORMALLY ON 6-25-13 TO THE DEALERSHIP IN MISSOURI WHO FIXED THE CAR AFTER IT WAS HIT BY A DISTRACTED DRIVER AND CURTAIN AIRBAGS FAILED! NOTHING WAS FOUND, ALTHOUGH THE BODYSHOP MAN WROTE UP THE WORK ORDER WRONG AS A SURGING. IT WAS A STRANGE SURGING CLICKING ON ACCELERATION, BUT SOUNDED LIKE IT WAS UNDER THE DASH. WE THEN WOULD NOTICE THE AIR WOULD WARM SIGNIFICANTLY FOR A FEW MINUTES. I ALSO TOOK IT INTO HAMILTON WHERE I BOUGHT THE VEHICLE, THEY FOUND NOTHING. NOW, 4 YEARS OLD THE AIR-CONDITIONED HAS CONTINUED TO MAKE THE SOUND, BT MUCH LOUDER AND MORE LIKE A COMPRESSOR, AND WHEN BREAKING AND ACCELERATING. NOW, THEY FIND THE ISSUE ISA COMPUTER MODULE. 4 YEAR OLD CARS SHOULD NOT HAVE AN AIR-CONDITIONER GO OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723861June 7, 2015
STEERING
I WAS MAKING A RIGHT TURN INTO A PARKING DECK WHEN THE POWER STEERING WENT OUT. I STOPPED, AND TRIED TO TURN THE STEERING WHEEL TO THE LEFT. THIS WAY WAS HARD TO TURN ALSO. THE POWER STEERING RESUMED THERE AFTER, HOWEVER, HARD STEERING OCCURRED AGAIN SEVERAL TIMES WHEN I SLOWED TO MAKE RIGHT TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723008June 2, 2015
STEERING:RACK AND PINION:RACK
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING RACK SYSTEM WAS DEFECTIVE. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT LANES. THE CONTACT STATED THAT THE VEHICLE WAS CLASSIFIED UNDER A SPECIAL WARRANTY FOR A STEERING PUMP; HOWEVER, THE FAULTY STEERING PUMP CAUSED THE RACK SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721591May 27, 2015
STEERING
NOTICED LEAK ON GARAGE FLOOR. DETERMINED POWER STEERING RACK WAS LEAKING. BROUGHT TO DEALER. THEY CONFIRMED STEERING RACK WAS DEFECTIVE, BUT NOT COVERED UNDER WARRANTY. COULD HAVE CAUSED LOSS OF STEERING. RACK SHOULD NOT HAVE FAILED SO SOON. CHEVY SHOULD REIMBURSE CUSTOMERS AT LEAST FOR COST OF PART AND ISSUE SERVICE BULLETIN. SHOULD NOT HAVE TO WAIT FOR FATALITY OR CRASH BEFORE ACTION IS TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721648May 27, 2015
STEERING, POWER TRAIN, UNKNOWN OR OTHER
I JUST RECENTLY PURCHASED THIS 2011 CHEVY TRAVERSE LAST NIGHT FROM THE DEALER. MY FIRST TIME BUYING A USED VEHICLE. WITHIN 3 MONTHS, MY HEAT STOPPED WORKING IN MY VEHICLE. I PURCHASED THE VEHICLE AT 40,000 MILES. BROUGHT IT TO THE DEALER, AND ASKED IF THERE WAS ANYTHING THEY CAN DO AS I JUST PURCHASED THIS VEHICLE NOT TOO LONG AGO, AND THEY STATED THERE WASNT ANY RECALL. I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THIS FIXED. JUST RECENTLY THIS MONTH I HAVE BEEN HAVING AN ISSUE WITH A WHINING NOISE WHEN I AM DRIVING, AND WHEN I AM TURNING THE WHEEL. I TOOK MY VEHICLE TO A MECHANIC AND THEY FILED ALL OF MY FLUIDS, INCLUDING POWER STEERING WHICH WAS LOW. FOUND OUT THAT I HAVE A LEAK. I STARTED DOING SOME RESEARCH ON THIS, AND FOUND OUT THAT ALL OF THE 2011 CHEVY TRAVERSE VEHICLES HAD THIS SAME ISSUE. I AM GOING TO CONTACT THE DEALER TODAY TO SEE WHAT THEY CAN DO, AS I DIDNT PURCHASE AN EXTENDED WARRANTY WITH THIS VEHICLE. SHOULD THIS NOT BE SOMETHING THAT IS COVERED UNDER CHEVROLET IF THE MAJORITY OF THESE VEHICLES ARE HAVING THIS SAME ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716166May 13, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE OF A GRINDING NOISE EMERGING FROM THE ENGINE EVERY TIME A TURN WAS MADE. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,300. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716317May 13, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,540. THE VIN WAS NOT AVAILABLE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715538May 10, 2015
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME FROM MY MOTHER'S HOUSE, MY 2011 CHEVY TRAVERSE SUDDENLY, AND WITHOUT WARNING LOST POWER. THE WARNING "ENGINE POWER REDUCED" CAME UP. THIS MADE MY CAR GO FROM 45MPH TO 25 MPH AT AN EXTREMELY ALARMING RATE WHILE ON A BUSY HIGHWAY. THIS IS NOT THE FIRST INSTANCE OF THIS HAPPENING WITH THIS PARTICULAR YEAR MODEL. I HAVE READ MANY FORUMS TODAY, ALL FILLED WITH PEOPLE HAVING THE SAME PROBLEM. APPARENTLY GM IS DOING NOTHING TO CORRECT THE PROBLEM. IT SEEMS THEY ARE WAITING FOR MULTIPLE INJURIES OR GOD FORBID DEATHS BEFORE THEY REACT. I JUST BOUGHT THIS CAR 2 MONTHS AGO, AND HAVE PUT A LITTLE OVER 10,000 MILES ON IT. HAVE HAD THE OIL CHANGED, AND YET, JUST FROM READING SOME OF THE OTHER COMPLAINTS LISTED ON THE FORUMS I HAVE READ I FEEL LIKE I MAY BE AT A LOSS ON THIS VEHICLE. I IMPLORE YOU TO DO SOMETHING ABOUT THIS. TOO MANY HARD WORKING PEOPLE HAVE SPENT TOO MUCH MONEY ON THESE VEHICLES TO ALLOW GM TO GET AWAY WITH THIS. I FEEL I MAY BE STUCK MAKING PAYMENTS FOR A CAR THAT CAN'T BE DRIVEN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715196May 7, 2015
STEERING
PURCHASED A USED CHEVY TRAVERSE THAT NOW HAS 57,000 MILES. DURING A SERVICE APPOINTMENT THE DEALERSHIP INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING FROM THE STEERING GEAR. THE REPAIR WAS ESTIMATED AT $1,600 USD. THE REPAIR IS NECESSARY TO MAINTAIN THE VEHICLE IN A SAFE WORKING ORDER BUT IM DISAPPOINTED THAT IM HAVING TO PAY FOR A VERY EXPENSIVE REPAIR ON A RELATIVELY NEW VEHICLE. NUMEROUS CONSUMERS ARE EXPERIENCING THE SAME ISSUE, I WOULD HOPE THAT CHEVY WOULD INVESTIGATE THE SITUATION IN MORE DETAIL AND OFFER TO COVER THE COST OF THE REPAIRS. I DID NOTICE A TECHNICAL SERVICE BULLETIN ON THE ISSUE (SERVICE BULLETIN 361329, ACTION NUMBER: 10052379), BUT THE EXISTENCE OF THE SERVICE BULLETIN STILL RESULTED IN ME HAVING TO PAY THE FULL COST OF THE REPAIR AT THE DEALERSHIP. I BELIEVE THAT THERE IS A PROBLEM THAT CHEVY NEEDS TO TAKE OWNERSHIP FOR THE SITUATION. MY BIGGEST CONCERN IS THE POSSIBILITY OF EXPERIENCED STEERING FAILURE WHILE DRIVING 55+ MILE PER HOUR WITH NO WARNING. I HAVE SMALL CHILDREN AND WE LIVE IN A VERY BUSY COMMUTING AREA. STEERING FAILURE COULD BE TRAGIC FOR US. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714847May 6, 2015
TRACTION CONTROL SYSTEM, AIR BAGS, SEAT BELTS, ENGINE AND ENGINE COOLING
LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOWED BY THE ENGINE POWERING DOWN AND THE ENGINE LIGHT ILLUMINATED, AT WHICH POINT THE VEHICLE DECELERATED FROM 65 MPH TO LESS THAN 5 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714420May 4, 2015
ENGINE
WHILE DRIVING DOWN THE HIGHWAY AT SPEEDS OF 60 MPH, MY CAR STARTED LOSING POWER AND SLOWING DOWN IN THE MIDDLE OF THE HIGHWAY! I HAVE GOOGLED THIS PROBLEM AND OTHER CONSUMERS HAVE THIS ISSUE AS WELL. I WAS ADVISED THAT THIS MAY BE A PROBLEM WITH THE ENGINE. THIS COULD HAVE KILLED ME AND MY CHILDREN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714163May 2, 2015
STEERING
MY WIFE AND I PURCHASED A BRAND NEW CHEVROLET TRAVERSE ?11 IN 2010 AT A LOCAL CHEVROLET DEALER IN MARYLAND. ALMOST IMMEDIATELY AFTER PURCHASING THE VEHICLE WE NOTICED A WHINING NOISE IN THE STEERING AT SLOW SPEEDS. WE BROUGHT IN THE TRAVERSE TO THE DEALERSHIP SERVICE CENTER NUMEROUS TIMES FOR THE STEERING ISSUE AND COMPLAINED ABOUT IT EVERY TIME WE BROUGHT THE TRAVERSE IN FOR OIL CHANGES. WE WERE TOLD TWO DIFFERENT RESPONSES, EITHER THEY COULD NOT REPRODUCE THE ISSUE OR THAT IT WAS NORMAL AND THE SOUND WOULD HAPPEN WHEN THE WEATHER CHANGES. YEARS LATER THE PROBLEMS WITH THE STEERING SEEMED TO GET WORSE. LAST MONTH, AFTER ALL THESE YEARS AND AFTER THE WARRANTY PERIOD, THEY ACTUALLY TOOK THE TIME TO DISCOVER THAT THERE WAS INDEED AN ISSUE WITH OUR STEERING AND IT WAS CAUSED BY A LEAK. THEY WANTED TO CHARGE $1800.00 DOLLARS TO FIX IT. I TOLD THE GENTLEMAN WE COMPLAINED ABOUT THIS ISSUE FOR YEARS AND NOW AFTER THE WARRANTY, YOU TOOK THE TIME TO FIND THE ISSUE. THEY CHARGED ME $85.00 TO FILL UP THE POWER STEERING FLUID. I DECLINED HAVING THE REPAIRS BEING DONE AND TOOK MY CAR OVER TO A TRUSTED MECHANIC. THEY ALSO TOLD ME THE STEERING ISSUE HAS BEEN GOING IN THE CHEVY TRAVERSE 2011 SINCE IT FIRST CAME OUT AND THERE HAS BEEN NUMEROUS SERVICE ANNOUNCEMENTS ABOUT THE ISSUE. THE MECHANIC PRINTED OUT THE TECHNICAL SERVICE BULLETIN 10-02-32-002A AND RECOMMENDED ME CONTACTING CHEVROLET. I FEEL DISAPPOINTED THAT WE REPORTED A PROBLEM WITH OUR VEHICLE THAT SHOULD HAVE BEEN FIXED YEARS AGO DURING OUR WARRANTY PERIOD. CURRENTLY THE TRAVERSE IS HAVING ISSUES WITH THE STEERING WITH FLUID DRIPPING IN OUR DRIVEWAY. I DON?T FEEL SAFE HAVING MY WIFE DRIVE OUR TWO AND FOUR YEAR OLD CHILDREN IN THE VEHICLE WITH THE STEERING ISSUE. I REALLY PUT MY TRUST IN OUR LOCAL CHEVROLET DEALERSHIP TO SERVICE OUR VEHICLE AND I FEEL THEY HAVE NEGLECTED TO ADDRESS THE STEERING PROBLEMS WITH OUR TRAVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713713April 30, 2015
STEERING
COMPLETE FAILURE OF THE POWER STEERING SYSTEM IN MY 2011 TRAVERSE DUE TO A LEAK. PROBLEM IS DEFINITELY A SAFETY ISSUE AND SHOULD BE ADDRESSED BY GM. THEY HAVE ADDRESSED A PROBLEM WITH THE PUMP BUT WHEN OTHER PARTS IN THE SYSTEM FAIL DUE TO LEAKAGE, I THINK THAT CONSUMERS HAVE A RIGHT TO BE CONCERNED. BASED ON THE HIGH LEVEL OF COMPLAINTS WAGED BY OWNERS, THE PROBLEMS WITH POWER STEERING SYSTEMS IN GM'S TRAVERSE, ACADIA, ENCLAVE AND OUTLOOK FAMILY SEEMS TO BE WIDE-SPREAD. GM SHOULD HOLD ITSELF ACCOUNTABLE FOR THE INHERENT DEFECTS AND, IF NOT, PERHAPS THE NHTSA CAN MAKE SOME HEADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713302April 28, 2015
STEERING
I PURCHASED A NEW CHEVY TRAVERSE THAT NOW HAS 55,000 MILES. DURING TODAY'S SERVICE APPOINTMENT THE DEALERSHIP INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING FROM THE STEERING GEAR. THE REPAIR WAS ESTIMATED AT $1,600 USD. THE REPAIR IS NECESSARY TO MAINTAIN THE VEHICLE IN A SAFE WORKING ORDER BUT I?M DISAPPOINTED THAT I?M HAVING TO PAY FOR A VERY EXPENSIVE REPAIR ON A RELATIVELY NEW VEHICLE. NUMEROUS CONSUMERS ARE EXPERIENCING THE SAME ISSUE, I WOULD HOPE THAT CHEVY WOULD INVESTIGATE THE SITUATION IN MORE DETAIL AND OFFER TO COVER THE COST OF THE REPAIRS. I DID NOTICE A TECHNICAL SERVICE BULLETIN ON THE ISSUE (SERVICE BULLETIN 361329, ACTION NUMBER: 10052379), BUT THE EXISTENCE OF THE SERVICE BULLETIN STILL RESULTED IN ME HAVING TO PAY THE FULL COST OF THE REPAIR AT THE DEALERSHIP. I BELIEVE THAT THERE IS A PROBLEM THAT CHEVY NEEDS TO TAKE OWNERSHIP FOR THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713308April 28, 2015
STEERING
TOOK CAR FOR EMISSIONS TEST AND FOUND THAT MY RACK AND PINION WAS LEAKING. SERVICE GUY SAID I COULD LOSE CONTROL ON THE ROAD. THIS IS A HUGE HAZARD NOT ONLY TO MYSELF AND CHILDREN BUT OTHER PEOPLE. THERE ARE THOUSANDS OF COMPLAINTS AGAINST GM AND THIS FAULTY PART! ISSUE A RECALL IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713336April 28, 2015
ELECTRICAL SYSTEM
ALL OF A SUDDEN OR VEHICLE IS ONLY BLOWING HOT AIR INTO THE PASSENGER SEAT. IT WAS FOUND THAT IT WAS THE "BLEND DOOR ACTUATOR". THIS IS A $1200 DOLLAR REPAIR. AFTER SEARCHING THE INTERNET I FOUND THAT THIS A VERY COMMON ISSUE WITH THIS MODEL. IT IS RIDICULOUS THAT GM HAS DONE NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712078April 21, 2015
STEERING
STEERING BECAME DIFFICULT WHEN DRIVING. MY 2011 CHEVY TRAVERSE WAS BROUGHT TO DEALER, DIAGNOSED FAILURE OF POWER STEERING PUMP AND RACK AND PINION. WAS INFORMED THAT CHEVY WOULD ONLY COVER POWER STEERING PUMP UNDER SEPARATE EXTENDED WARRANTY ISSUED BY GM AND THAT RACK AND PINION IS NOT COVERED AND I WOULD NEED TO PAY FULL COST OF REPLACEMENT. STEERING ISSUES APPEAR TO BE AN ISSUE WITH THE VEHICLE, THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. GM SHOULD BE REQUIRED TO EXTEND WARRANTY FOR ENTIRE STEERING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705528April 14, 2015
STEERING
I WAS DRIVING AROUND 55MPH WHEN I NOTICED MY STEERING BECOMING VERY TIGHT SO I PULLED OFF THE ROAD. WHEN I PULLED OFF THE ROAD AND TRIED TO TURN INTO A PARKING PLACE, MY STEERING WAS VERY TIGHT AND I HAD A HARD TIME TURNING. I WAS WORRIED THAT THERE WAS A LEAK WITH MY POWER STEERING FLUID SO I HAD MY LOCAL GARAGE CHECK IT, THE POWER STEERING FLUID WAS FULL. WHEN I STARTED TO RESEARCH THE PROBLEM, I AM FINDING THAT THIS IS A VERY COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL AND WONDER WHY THERE HAS NOT BEEN A RECALL ISSUED? MY NEXT STEP IS TO CONTACT MY LOCAL DEALERSHIP, I HAVE SEEN SOME QUOTE THE REPAIR EXPENSE UP INTO THE THOUSANDS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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