Chevrolet Traverse Complaints (2010)

669 consumer complaints on file.

#10731390June 30, 2015
STEERING
WHILE TURNING THE POWER STEERING FEELS VERY HEAVY AND DIFFICULT TO TURN AND MAKES A NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730092June 24, 2015
STEERING
CHEVY RECALLED TWO PARTS IN THE TRAVERSE LINE, A POWER STEERING PUMP AND ANOTHER PART RELATED TO THE STEERING. RECALL NUMBER 14329. WHEN THESE PARTS FAIL THEY CAN CAUSE THE RACK AND PINION TO ALSO FAIL. I HAVE MENTIONED THIS TO NUMEROUS TECHNICIANS AND THEY ALL BACK THIS CLAIM UP. OUR POWER STEERING COMPLETELY FAILED AND CHEVY REPLACED THE PARTS BUT THIS FAILURE CAUSED THE RACK AND PINION TO FAIL WHICH CHEVY IS TAKING NO RESPONSIBILITY TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725061June 12, 2015
POWER TRAIN, ENGINE
ENGINE APPEARS TO HAVE A SIGNIFICANT LOSS OF POWER. CODE P0008 COMES UP ON THE CODE READER AND SCANNING THE ENGINE WITH A SCAN TOOL REVEALS THAT THE TIMING CHAIN IS HAVING ISSUES. WITH SOME RESEARCH I FOUND NHTSA REFERENCE- 10043857 AND TSB REFERENCE- SB-11340 FOR THIS ISSUE. GM STATES THAT IT WAS AN ISSUE WITH 2006 TO 2009 MODELS. I FEEL THOUGH THAT THE PROBLEM HAS NOT GONE AWAY WITH THE 2010 MODEL AS THE CUSTOMER SERVICE LADY AT GM SEEMS TO INDICATE. I ALSO HAVE HEARD THAT GM HAS EXTENDED THE COVERAGE TO 10 YEARS / 120K MILES FOR THIS ISSUE. IM GETTING NOWHERE WITH GM SO FAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724793June 11, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE SPEED REDUCED TO 25 MPH AND THE ACCELERATOR PEDAL FAILED TO RESPOND. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE WARNING INDICATORS WERE NO LONGER ILLUMINATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,889. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722773June 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,552.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717477May 20, 2015
SEAT BELTS
I HAVE A CHEVY TRAVERSE 2010 AND THE DRIVERS REAR SEAT BELT WILL NOT STAY LOCKED. THEY SEND ME A RECALL FOR THE SEAT BELL FOR THE PASSENGER SEAT BUT THE SEAT BELL IS WORKING VERY GOOD ,I TOOK THE SUV TO THE DEALER AND I TOLD THEM ABOUT THE PROBLEM BUT THEY TOLD ME I HAVE TO PAY 200 BUT I THINK THIS IS A RECALL BECAUSE MY CAR HAS A CLEAN RECORD NO CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716851May 16, 2015
POWER TRAIN, ENGINE
I HAD MY VEHICLE DIAGNOSED WITH A TIMING CHAIN ISSUE THAT IS COMMON TO THIS ENGINE. GM HAS A SPECIAL COVERAGE ADJUSTMENT (#11340A) THAT IS HAVING THEIR DEALERSHIPS CHANGING OUT THE DEFECTIVE TIMING CHAINS UP TO THE MODEL YEAR 2009. MY VEHICLE IS REGISTERED AS A 2010 BUT HAS A BUILD DATE OF 11/09 AND I BELIEVE SHOULD BE INCLUDED IN THIS SPECIAL COVERAGE. I HAVE BEEN TOLD BY BOTH GM AND THE DEALERSHIP THAT THEY ARE GOING TO BE OF NO ASSISTANCE IN THIS MATTER. THE REPAIR WILL COST AROUND $4500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716617May 15, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE BEEN HEARING NOISE COMING FROM VEHICLE FOR THE LAST 2MONTHS,I HAVE HAD 3 RECALLS ON MY VEHICLE IN THE LAST YEAR.THE NOISE IS COMING FROM THE ENGINE AREA,THEY MEANING THE MACHANICS CANNOT FIGURE OUT WHERE THE NOISE IS COMING FROM. THEYHAVE FINALLY FIGURED IT OUT AND ITS COMING OM THE ENGINE/ALSO THERE WAS A RECALLON THE ANTI FREEZE CONTAINER AND I BROUGHT IT TO KERBECK IN ATLANTIC CITY THEY SAID THERE IS NO PROBLEMS/THERE IS A LEAK COMING FROM SOMEWHERE!! THIS VEH IS NOT WORTH MY TIME AND ENERGY. SHOULD I REPAIR THE PRODUCT AFTER THERE WAS A RECALL AND NO PROBLEMS,IM DISGUSTED BY THIS MATTER AND IF I COULD GET A HOLD OF A GM I WOULD TELL HIM WHERE MY THOUGHTS ARE ON THIS VEH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716293May 13, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE WAS TOWED, I HAD TO PAY FOR A RENTAL CAR. THE BACON CHEVROLET IN PALESTINE CHARGED ME $150 TO RUN DIAGNOSTICS AND GIVE ME AN OIL CHANGE SINCE THAT WAS DUE UP. THEY FIXED THREE RECALLS THAT WERE DUE ON MY VEHICLE I HAD OWNED FOR 1.5 YRS, THEN NONE OF THE LIGHTS CAME BACK ON. AGAIN ON MAY 12TH, YESTERDAY, MY VEHICLE STABILITRAC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE RPM'S WOULD GO TO ABOUT 3,000 ONLY DRIVING 40 MPH. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR. MY HUSBAND CAME OUT TO CHECK ON IT AND THE STABILITRAK LIGHT HAD GONE OFF BUT CHECK ENGINE LIGHT IS STILL ON. I CALLED LOCAL DEALERSHIP TOM LIGHT CHEVY AND WAS TOLD "THERE HAVE BEEN NO ISSUES WITH THIS", THEY MUST NOT GET THE INTERNET THERE. THIS HAS BEEN A HUGE PROBLEM WITH MULTIPLE OWNERS OF BOTH THE TRAVERSE AND THE EQUINOX (MY SISTER HAS ONE THAT HAS THE SAME ISSUE) FROM THE 2009 ALL THE WAY TO 2013 MODEL FROM WHAT I HAVE SEEN. I WANT TO KNOW WHY THERE HAS BEEN NO RECALL AND WHY WE ARE PAYING TO RUN DIAGNOSTICS OR TO FIX THINGS WHEN THE LIGHTS COME ON AGAIN AND TELL US THE ISSUE IS SOMETHING ELSE?! GM NEEDS TO DO A RECALL OR THEY ARE GOING TO LOSE MANY CUSTOMERS WITH THE WAY IT IS BEING HANDLED. IF THESE LIGHTS COME ON AGAIN SOON, THIS WILL BE THREE TIMES IN SIX MONTHS! I AM LOOKING AT TRADING THIS VEHICLE IN AND TELLING EVERYONE I KNOW TO STAY APARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).WAY FROM GM IF THIS IS HANDLED IMPROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716290May 13, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716357May 13, 2015
ENGINE, POWER TRAIN
BROUGHT THE 2010 CHEVY TRAVERSE TO DEALER FOR A LEAKING WATER PUMP THAT WAS FIXED UNDER WARRANTY IN NOVEMBER. VEHICHLE WAS IN REDUCED POWER MODE ONCE IT WAS STARTED UP AFTER WORK WAS COMPLETED ON WATER PUMP. AT THAT TIME I WAS INFORMED THE TIMING CHAIN WAS STRETCHED AND HAD TO BE REPLACED. THE GM DEALER QUOTED ME $1834 TO REPLACE. UNACCEPTABLE AT THIS MILEAGE FOR A TIMING CHAIN TO BE STRETCHED THAT MUCH. GM NEEDS TO RECALL THESE VEHICHLES FOR THIS AND MANY OTHER ITEMS AND FIX THEIR JUNK THAT THEY TURN OUT FOR TOP DOLLAR. THAT ISN'T AN EASY TAB TO PICK UP FOR MOST OF US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716097May 12, 2015
ENGINE
THE TIMING CHAINS OF THE ENGINE STRETCHED PREMATURELY CAUSE ENGINE SERVICE CHECK LIGHT TO ACTIVATE. CHAINS NEEDED TO BE REPLACED TO ENSURE PROPER FUNCTIONING AND PREVENT ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714540May 4, 2015
POWER TRAIN
CHECK-ENGINE MALFUNCTION INDICATOR LIGHT CAME ON; VEHICLE RIDES ROUGH AND STALLS OCCASIONALLY; POOR ENGINE PERFORMANCE. TOOK VEHICLE TO STS TIRE & AUTO BORDENTOWN NJ. TWO CODES WERE NOTED: P0011 AND P0024 - CAMSHAFT POSITION (TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE ISSUE). SHOULD BE COVERED UNDER POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714217May 3, 2015
POWER TRAIN
FOR A COUPLE OF MONTHS MY CAR WAS OVERHEATING. I CHECKED THE COOLANT LEVELS AND SAW THEY WERE LOW, TOPPED THEM OFF AND PAID IT NO MIND. THE ENGINE LIGHT CAME ON AND THEN THE CAR STARTED REDUCING POWER WHILE I WAS DRIVING ON THE EXPRESS WAY WITH NO WARNING OR INDICATOR LIGHTS. TO REMEDY THIS I WOULD HAVE TO PULL OVER AND RESTART THE CAR AND FOR A DAY OR TWO IT WOULD BE FINE. STRANGELY THE ENGINE LIGHT WENT OFF AND I HAD NO PROBLEM FOR WEEKS. I WENT TO GET A OIL CHANGE AT A NON DEALERSHIP SHOP AND AFTER THE ENGINE LIGHT CAME ON. I WENT TO THE AUTO SUPPLY TO GET THE CODE READ AND WAS TOLD IT WAS THE CODE P0008, THE CLERK LOOKED IT UP TO FIND IT IS A COMMON TIMING CHAIN PROBLEM. HE TOLD ME IT WAS A SAVED CODE AND THAT THIS IS A REPEAT ISSUE. I HAD THE SAME PROBLEM OCCUR AND REPAIRED UNDER WARRANTY IN APRIL 2012. I TOOK THE CAR TO THE DEALERSHIP TO BE CHARGED $67 TO TELL ME THE DREADFUL NEWS AND BECAUSE I WAS OUT OF WARRANTY THE REPAIR WOULD BE OUT OF POCKET. LONGER STORY SHORT AS I WORKED FEVERISHLY WITH GM CUSTOMER ASSISTANCE TO GET COST ASSISTANCE THE PROBLEM BECAME WORSE. WHEN I FINALLY GET A 50/50 SPLIT THE CAR BEGAN OVER HEATING MORE QUICKLY TO THE POINT I COULD NOT DRIVE IT. WHEN I TOOK THE CARE TO BE REPAIRED COOLANT WAS LEAKING AND THE WATER PUMPED NEEDED TO BE REPLACED. IN MAY 2013 I HAD MY COOLANT TOPPED OFF FOR WHAT THE DEALERSHIP DOCUMENTED AS RECALL 13079 WATER PUMP SHAFTER SEAL LEAKS. I FOUND OUT THAT THE WATER PUMP LEAK CAN DAMAGE THE TIMING CHAIN. I THINK CHEVROLET AND GM SHOULD COVER THIS COST WHEN THEY KNEW THE WATER WOULD LEAK AND WOULD NEED REPLACING BUT NOT BEFORE IT CAUSED TIMING CHAIN RELATED DRIVING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713370April 28, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE SEAT PRETENSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBERS: 14V266000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712989April 26, 2015
TIRES, TIRES:SIDEWALL
MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD TO BE DEFECTIVE. THEY WERE TOLD THAT THEY HAD TO PAY FOR A NEW TIRE. THIS IS TOTALLY UNACCEPTABLE. GOODYEAR SHOULD RECOGNIZE THAT THE FAILURE COULD HAVE TAKEN PLACE ON THE HIGHWAY AT HIGH SPEEDS WHERE MY DAUGHTER, SON IN LAW AND GRAND CHILDREN COULD HAVE EASILY BEEN KILLED. THERE NEEDS TO BE SOME JUSTIFICATION TO THEM OTHER THAN SOME MECHANIC TELLING THEM IT WAS DUE TO A POT HOLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712117April 22, 2015
STEERING
THE INITIAL PROBLEM STARTED IN DEC. 2014 WHILE TURNING AT LOW SPEEDS WHILE PARKING ESPECIALLY WHEN IT WAS VERY COLD OUT. THE POWER STEERING SEEMS TO GO OUT AND IT IS REALLY HARD TO TURN. THIS HAPPENED EVERY ONCE IN A WHILE. I TOOK IT TO A CHEVY DEALER BECAUSE I RECEIVED A TSB IN THE MAIL. THE CHEVY DEALER SAID THAT THE PROBLEM WAS NOT COVERED UNDER THE BULLETIN BECAUSE MY STEERING GEAR IS LEAKING WHICH IS NOT PART OF THE TSB. MY POWER STEERING FLUID IS STILL FULL. COST TO REPAIR WOULD BE $1701.09. MY VEHICLE IS EXHIBITING THE SAME PROBLEMS AS TWO TSB BUT THE DEALER STILL SAYS IT IS NOT COVERED. NOW IN APRIL 2015 THE PROBLEM IS HAPPENING ALL THE TIME EVEN WHILE DRIVING AND TURNING AT NORMAL SPEEDS. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHEVY. I DON'T UNDERSTAND HOW A KNOWN SAFETY ISSUE IS NOT COVERED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712120April 22, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI-0097A AND NHTSA #10036514 SHOWS A KNOWN ISSUE. DEALER SAYS NOT COVERED. DEALER SERVICED VEHICLE BY CLEANING THE THROTTLE BOTTLE AND PROBLEM STOPPED FOR ABOUT 2 WEEKS. SYMPTOMS HAPPEN AGAIN AND NOW ENGINE LIGHT STAYS ON ALL THE TIME. I AM VERY DISCOURAGED WITH THIS VEHICLE. WHY DOES CHEVY PUBLISH THESE TSB'S IF THE DEALERS WON'T COVER THEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712123April 22, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONING/HEAT DOES NOT WORK PROPERLY. A/C WILL BLOW HOT AIR SOMETIMES AND SOMETIMES THE BLOWER WILL ONLY WORK ON FRONT VENTS. THE DEFROST WILL NOT BLOW AT THE TOP VENTS. NO MATTER WHAT SETTING YOU PUT IT ON IT ONLY BLOWS IN THE FRONT. TSB #PIE-0161 NHTSA #10038747. YET ANOTHER KNOWN PROBLEM THAT I CAN'T GET MY CHEVY DEALER TO COVER. I HAD THE ACTUATOR REPLACED AND THAT HELPED WITH THE HAVING ALL THE VENTS WORK BUT THE A/C WILL RUN HOT SOMETIMES. IF I HAVE THE HEAT ON IN THE MORNING AND THEN TRY TO USE THE A/C LATER IN THE AFTERNOON THE A/C WILL RUN HOT. IF I START THE CAR WITH THE A/C ON IN THE BEGINNING OF THE DAY IT WILL STAY COLD. IT IS ONLY WHEN SWITCHING BETWEEN SETTINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711803April 20, 2015
VEHICLE SPEED CONTROL, ENGINE
TRUCK WAS BEING DRIVEN ON THE FREEWAY, DRIVER ACCELERATED TO PASS ANOTHER VEHICLE AND IT ACTED AS THOUGH IT HAD RUN OUT OF GAS. IT WAS PUSHED TO THE GAS STATION AND FILLED UP WITH GAS, THEN IT WOULDN'T START AND EVENTUALLY THE BATTERY DIED. IT WAS JUMP STARTED AND DROVE A FEW MILES TO THE HOUSE WITH A KNOCKING SOUND. INDEPENDENT MECHANIC EVALUATED IT AND SAID THE ENGINE IS BLOWN. IT HAD REGULAR MAINTENANCE, WITHOUT MISSING AN OIL CHANGE, ALL MAINTENANCE HAS ALWAYS BEEN DONE ON THIS VEHICLE SINCE IT WAS BOUGHT BRAND NEW IN JUNE OF 2010. THERE WERE THREE SAFETY RECALLS, ONE INCLUDING A GAS TANK ISSUE, AND ALTHOUGH SEVERAL MESSAGES WERE LEFT ON THE "RECALL HOTLINE", NO RETURN CALL WAS EVER RECEIVED. MECHANIC SAYS THERE IS METAL IN THE OIL BUT THE ENGINE OIL IS NOT LOW.THIS VEHICLE IS TOO NEW TO HAVE A BLOWN ENGINE. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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