Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10889177July 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883895July 11, 2016
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AS AN ABNORMAL SQUEALING SOUND EMITTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883294July 7, 2016
STEERING
I TOOK MY CAR TO THE DEALERSHIP FOR POWER STEERING ISSUE. THE DEALER DIAGNOSED THE POWER STEERING ISSUE AND WAS COVERED UNDER A "SPECIAL POLICY". WHEN I PICK UP MY VEHICLE THE STEERING WHEEL WAS LOOSE. MY HUSBAND CALLED THE DEALER AND WE TOOK THE CAR BACK. THEY ALIGNED THE VEHICLE. STILL SAME ISSUE. AFTER OVER A WEEK THE DEALER SAID IT WAS THE "GEAR" OR "WRACK". THERE IS A SPECIAL AMENDMENT TO THE SPECIAL POLICY BUT, APPARENTLY MY CAR DIDN'T QUALIFY. NOT SURE WHY? MY CAR IS WELL MAINTAINED AND TAKEN CARE OF. THIS IS A NONE ISSUE WITH GM AND WE ARE CURRENTLY FIGHTING WITH THEM THAT THEY SHOULD TAKE CARE OF THE GEAR. GM WRITES SPECIAL POLICIES FOR THE CHEAP REPAIRS BUT, WHEN IT COMES TO A MAJOR ISSUE THAT WAS NO FAULT OF MINE THEY WANT TO CHARGE ME AN ARM AND A LEG. I FIND IT RIDICULOUS THAT CONSUMERS CAN BE TREATED IN THIS WAY. I HAVE STARTED WRITING MY COMPLAINTS SINCE TRYING TO DEAL WITH GM HAS BECOME UNREASONABLE. BE CAREFUL OUT THERE! [XXX] P.S. IF ANYONE IS INTERESTED IN THE SPECIAL POLICY NUMBER AND AMENDMENT PLEASE CONTACT ME. I HAVE NUMBERS TO CALL ALSO. :) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882117July 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED THIS 2011 CHEVY TRAVERSE IN FEB. OF 2015, SO I BELIEVED IT TO BE A FAIRLY NEW CAR IN GOOD SHAPE. NOT EVEN A MONTH LATER THE GAS HAND BECOMES FAULTY AND IS NOT SHOWING THE CORRECT AMOUNT OF GAS, AND STARTS FLUCTUATING. NEXT I'M RIDING ON THE FREEWAY AND THE TRUCK IMMEDIATELY STARTS SLOWING DOWN AND READS LOSS OF ENGINE POWER AND SHUTS OFF RIGHT IN THE MIDDLE OF THE FREEWAY. NOW I AM FREAKING OUT WITH ME AND MY KIDS IN THE CAR AND OTHERS FLYING AROUND ME DOING 75 TO 80 MPH TO MY DECREASING SPEED. I WAS SCARED FOR MY LIFE AND MY CHILDREN'S LIVES AS CARS AND TRUCKS ARE SPEEDING AROUND AND HONKING AT ME. THE TRUCK DIES AND I BARELY MANAGE TO GET TO THE SIDE SO THAT I WOULD NOT BE HIT. I THEN GET THE CAR TOWED TO THE LOCAL DEALERSHIP WHO THEN SAYS THAT THE TRUCK NEEDS A WATER PUMP WHICH TURNS OUT TO BE UNDER MY EXTENDED WARRANTY. THEY ALSO RESET MY FUEL SENSOR BECAUSE THEY SAY THEY TESTED IT AND IT WAS STILL GOOD. SO IT ONLY COST ME $100.00. I PICK MY TRUCK UP AND IT WORKS FINE FOR LESS THAN A MONTH AND STARTS UP AGAIN. I RUN OUT OF GAS ON A BUSY STREET AND GET ANOTHER TOW. BACK TO THE CHEVROLET HOUSE IT GOES. THIS TIME THEY RESET THE CHECK ENGINE LIGHT AND SAYS ITS STILL NOT THE FUEL PUMP, SENSOR, OR ANYTHING BECAUSE THEY CANNOT FIND ANYTHING AT ALL. I GO PICK IT UP ONCE AGAIN AND ON MY WAY HOME RAN OUT OF GAS, WHILE THE GAS LEVEL IS READING RIGHT AT HALF A TANK. I KNOW THERE WAS GAS IN THE TANK WHEN I RAN OUT AND WHEN THE TRUCK WAS TOWED. THE DEALERSHIP KEPT MY VEHICLE FOR A WHOLE WEEK AND ALL THEY DID WAS GOT THE TRUCK ON LEVEL GROUND, OBVIOUSLY, AND THE TRUCK RAN ALL THE GAS OUT WHILE PARKED AND THEY WERE 'TRYING TO FIND THE PROBLEM'. SO NOW THE GAS HAND IS NOT WORKING AT ALL AND I'M ALWAYS PUTTING GAS IN IT AND TAKING A CHANCE BECAUSE NOBODY KNOWS WHATS WRONG. THIS VEHICLE HAS BEEN NOTHING BUT A HEADACHE AND THIS PROBLEM NEEDS RECALLING BEFORE ONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874675June 16, 2016
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE RACK AND PINION WAS PREVIOUSLY REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871866June 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE TURNED OFF AS THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865157May 16, 2016
STEERING, SUSPENSION
WE HAVE MANY ISSUES WITH OUR FAMILY CAR 2011 TRAVERSE ONE BEING OUR POWER STEERING WHINING NOISE AND IT GET REALLY LOUD THAT WE ARE HAVING OUR 2ND ISSUE IN LESS THEN 4 MONTHS. WE ARE JUST FINDING OUT THEY PUT A REMANUFACTURED PART AND MASTER CYLINDER LEAKING INTO BOOSTER.. I DRIVE WITH EXTREME CARE DAILY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860124April 18, 2016
STEERING
AT 76,000 MILES I HAVE NOTICED THAT WHEN I TURN LEFT WITH MY STEERING WHEEL THAT IT MAKES A REVVED UP WHINING NOISE. SINCE I HAVE HAD THE CAR AT 54,961 FROM 1 1/2 YEARS AGO, I HAVE FIXED THE HEATING SYSTEM (800), WHEELING BEARING (290) AND NOW A STEERING PROBLEM. I HAVE OWNED A CHEVROLETS FOR A LONG TIME BUT THIS IS A PIECE OF JUNK. I AM SICKENED TO THINK THAT AN AMERICAN COMPANY SUCH AS CHEVROLET HAS NO INTENTIONS TO FIX A PROBLEM THAT IS VERY PREVALENT IN THESE CARS. MAYBE A COUPLE OF DEATHS AND SOME LAWSUITS WILL WAKE YOU UP! I WILL NO LONGER PURCHASE A CHEVY/GMC PRODUCT BASED ON THIS EXPERIENCE. $1500 TO FIX SOMETHING I STILL OWE MONEY ON>>>BULL CRAP >>BTW I DON'T HAVE THE FUNDS TO FIX THIS PROBLEM>> THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855156April 12, 2016
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON INCLINE, IT WOULD ROLL BACKWARDS WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,622.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10853187April 3, 2016
ENGINE
TAKATA RECALL I KEEP GETTING THIS CODE P0017 I TOOK IT TO THE DEALER THEY TOLD ME IT WAS A CRARKSHRT VALUE COST ME 395.00 TO GET IT FIX THE ENGINE WAS ON AND THE DEALER SAID THIS WOULD FIX IT AND THE ENGINE LIGHT WILL GO OFF I SAID OK .I GET MY CAR BACK LEAVE THE DEALER GET TO THE CORNER AND THE ENGINE LIGHT COMES BACK ON I GO BACK TO THE DEALER AND TELL HIM THE ENGINE LIGHT IS BACK ON AND HE TAKES ANOTHER LOOK AT MY TRUCK AND SAY U NEED A TIMING CHIAN AND TO REPLACE IT WILL BE 3000 I WAS LIKE O MY GOD I DON'T HAVE THAT KIND OF MONEY THIS IS JUST NOT FAIR I GOT THIS TRUCK USED IN 2014 AND NOW I NEED A TIMING CHAIN I NEED SOME HELP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852832March 31, 2016
ENGINE
MY CAR HAS 52,000 AND TOOK IT TO THE DEALER AND THEY TELL ME THE TIMING CHAINS NEED TO BE REPLACED. REASON IS BECAUSE OF YOUR OIL CHANGE INDICATOR CAUSES YOU TO BURN TO MUCH OIL AND YOUR RUNNING YOU CAR ON LOW OIL LEVELS. EVEN THOUGH THE CAR LETS YOU GO 5,000 MILES BEFORE AN OIL CHANGE, YOU STILL SHOULD CHECK YOUR OIL LEVELS ONCE A MONTH BECAUSE YOU ARE BURNING OIL. HOW ARE WE SUPPOSE TO KNOW THAT. BECAUSE I FOLLOW THE OIL LIFE INDICATOR I NOW AM STUCK WITH A $3200 REPAIR BILL. CHEVY EVEN HAS A SPECIAL TECHNICAL BULLETIN ASSOCIATED WITH MY ENGINE FOR THE PROBLEM THAT EXTENDS WARRANTY COVERAGE TO 10 YEARS / 120,000 MILES BUT MY VIN NUMBER DOESN'T QUALIFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852118March 29, 2016
STEERING
(TAKATA)2011 CHEVY TRAVERSE WHEN I DRIVE IN THE RAIN I LOSE ALL STEERING IN THE RAIN ALSO I HAVE A LOT OF PLAY IN THE STEERING I CAN TURN THE WHEEL WITH ONE FINGER AND THIS IS A SAFETY HAZARD AND THE CAR DRIFTS FROM LEFT TO RIGHT ON THE HIGHWAY MY FAMILY IS VERY SCARED TO GET IN THIS CAR AND ALL THESE PROBLEMS HAPPEN WHEN I'M IN MOTION ON I-95 HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851810March 27, 2016
ENGINE
I KEEP GETTING THIS CODE P0017 TOOK IT TO THE SHOP AND GOT THE CAMSHAFT POSITION CORRELATION BANK 1 SENSOR B FIXED AND ENGINE LIGHT CAME BACK ON TIMING CHAIN IS NOT OUT THE TRUCK IS STILL WORKING .THERE NEEDS TO BE A RECALL ON THIS.CAN U HELP ME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851708March 25, 2016
AIR BAGS
SERVICE AIRBAG LIGHT COMES ON FOR PASSENGER SEAT. SEAT PRESSURE SENSOR MALFUNCTIONING, DOESN'T RECOGNIZE PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851117March 22, 2016
VISIBILITY/WIPER
AFTER PURCHASING THE VEHICLE WE NOTICED THAT THE MIRROR WAS DEVELOPING A DARK FILM WHICH KEPT GETTING WORSE. IT IS NOW VERY DIFFICULT TO SEE OUT OF THE MIRROR. IT HAS GOTTEN SO BAD THAT IT IS NOW A SAFETY ISSUE. WE ARE NOW AFRAID TO DRIVE IT BECAUSE OF THE POSSIBILITY OF AN ACCIDENT AND SO IT IS NOW PARKED IN THE GARAGE AND NOT BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850264March 17, 2016
UNKNOWN OR OTHER
LEFT LIFT GATE SUPPORT MALFUNCTIONED. IT LEAKED ALL THE GAS OUT AND AND SLAMMED SHUT NEARLY MISSING ME. I GOT AN ABRASION ON MY KNUCKLE ON MY RIGHT INDEX FINGER. THE VEHICLE WAS PARKED, MY FAMILY WERE UNLOADING GROCERIES. I BOUGHT REPLACEMENTS WITH MY OWN MONEY AND HAVE THE RECEIPT. CASHIER AT AUTO PARTS STORE SAID TO CHECK FOR A RECALL ON FAULTY GAS STRUTS AKA LIFT SUPPORTS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10849931March 16, 2016
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE STEERING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850077March 16, 2016
STEERING
GM DEALERSHIP SERVICE DEPARTMENT FOUND "WHINING" NOISE CAUSED BY POWER STEERING LEAK. REPLACED POWER STEERING GEAR AT A COST OF $1781. A "SERVICE BULLETIN" WAS ISSUED BY GM REGARDING THIS ISSUE IN 2014. IT PROMISED REIMBURSEMENT FOR THIS REPAIR FOR 10 YEARS FROM DATE CAR WAS PLACED INTO SERVICE, BUT ONLY UNTIL SEPTEMBER 2015. CLEARLY, THIS IS A KNOWN DEFECT IN THE TRAVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839212March 1, 2016
STEERING
MY VEHICLE'S POWER STEERING FAILED, GM HAS A RECALL NOTICE ABOUT THE STEERING PUMP LEAKING BUT THEY WOULD NOT REPLACE AS PER THE RECALL. THEY SAID MY RACK AND PINION STEER HAS ALSO IS LEAKING. I FEEL THIS IS A WAY TO GET YOU TO SPEND MORE ON REPAIRS. WHEN THIS HAPPENED THE VEHICLE WAS ON A STATE ROAD AND I ALMOST LOST CONTROL BECAUSE THE PS ASSIST FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837921February 24, 2016
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE POWER STEERING SUDDENLY FAILED. THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION. THE CONTACT RECEIVED A SERVICE CAMPAIGN LETTER FROM THE MANUFACTURER FOR THE POWER STEERING PUMP AND NOTIFIED THE DEALER. THE DEALER INDICATED THAT THE FAILURE MAY NOT BE RELATED TO THAT CAMPAIGN WITHOUT DIAGNOSING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 05/18/16*LJ CONSUMER WAS INFORMED THAT THERE WAS A LEAK IN THE POWER STEERING SYSTEM THAT WOULD REQUIRE THE ENTIRE POWER STEERING TO BE REPLACED. THE DEALERSHIP INFORMED THE CONSUMER THAT THE ISSUE WOULD ONLY BE COVERED IF IT WAS AN ISSUE WITH THE POWER STEERING PUMP, BUT NOT THE REST OF THE POWER STEERING SYSTEM. POWER STEERING IS FIXED. UPDATED 6/618*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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