Chevrolet Traverse Complaints (2019)

412 consumer complaints on file.

#11540964August 27, 2023
POWER TRAIN
Shift to park error message after shifting into Park. Required replacement of wire harness which dealer was aware. Seems to me that should be a recall item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540765August 25, 2023
SUSPENSION
Nothing has happened to date. Dealership said that I need two new rear toe adjustment links when the car has less than 50,000 miles, no accidents, 1 owner, and properly maintained. This is a known issue with GM cars including Buick LaCrosse, Buick Regal, Chevrolet Malibu, GMC Acadia, Cadillac XT5, and Cadillac XT6. The Chevrolet Traverse needs to be added to this recall as numerous customers have run into the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540294August 23, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
After one shifts the car in park and stops engine, a display warning and beeping sound starts stating "shift to park". Even though car is already in park. The beeping sound and message does not go away or quits. One cannot exit vehicle. Incorrect error and display messages and audio warnings are misleading and can lead to unknown safety concerns... The problem is repeatable and is occuring more frequently. The only way we have been able to "leave/stop" the car, is to repeatedly start car, shift into gear, shift into park and stop car engine. After 4 or 5 times, the car finally stops with no incorrect safety warning and beeping, and we can exit the car. Sometimes we have to drive a short distance to clear up this safety concern/issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539504August 19, 2023
SUSPENSION
I just had the vehicle inspected and was shocked to find out that the rear trailing arms links or toe links failed inspection. Both the right and left side in the rear failed inspection. This was also causing the vehicle to be out of alignment. From these failed parts could've also caused a potential accident. The vehicle is only 4 years old and it has less than 40,000 miles on it. I believe these rear suspension parts failing this early is unacceptable. I also heard from my local dealership that this is a common problem among a couple models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537877August 11, 2023
POWER TRAIN
The contact owns a 2019 Chevrolet Traverse. The contact stated that after shifting to park(P), the message "Shift to Park" was displayed, and the vehicle failed to shut off while depressing the PUSH START/STOP switch. The contact stated that the battery was drained due to the failure. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The approximate failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537449August 9, 2023
SUSPENSION
Both rear toe links and alignment. Vehicle has had a slight clicking or clinking sound coming from back. (Very quiet). During high speeds, such as highway use, vehicle appears to move back and forth more than expected while driving, and feels like its "rough running" as if something on suspension system is working harder at a higher speed. Dealer said this can cause excessive swaying of vehicle at higher speeds and therefore can cause accidents at these high speeds, especially on a highway road system. History: Bought pre-owned vehicle back in June 2022. Within 6 weeks, took into dealer FIRST time to have diagnosed amd repaired (both rear toe links and alignment). Dealer did replace the toe links, and stated vehicle was required to have a 4-wheel alignment after replacing, but that we as the owners were liable for cost of alignment. Extended warranty said that alignment should have been covered, dealer again said "No, wasn't part of the warranty or repair". I confirmed that it was absolutely necessary to perform this alignment. 12 months later, we took vehicle into dealer again for same sounds (soft or quiet clinking in back of vehicle) who stated both rear toe links are loose (again) and vehicle is required to have a 4-wheel alignment. Our warranty will again cover the rear toe links, but NOT THE alignment. Per the labor guide that the dealer uses for repairs and per our warranty, if a 4 wheel alignment is REQUIRED in order to replace the rear toe links, the alignment is supposed to be covered under warranty. DEALER is stating No. Both dealer and warranty company have access to the same Labor Guide information. This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue. Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occuring, even multiple times on a yearly basis. It's expensive, several hundred dollars alone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537474August 9, 2023
UNKNOWN OR OTHER
When putting car in park it does not recognize it is in park. The car has to be reversed, pulled forward and turned off & if that doesn't work then out into neutral & turn off. This has to be done numerous times before it recognizes it is in park. It happens often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536693August 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Shift to park problem. When the car is in park there is an error message stating ‘shift to park.’ I am unable to get out of my car, the car does not turn off or lock and I am trapped in my car in Florida heat with a car beeping or honking if I leave it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536238August 3, 2023
UNKNOWN OR OTHER
I am joining the ever growing list of Chevy Traverse (2019) owners who are experiencing the "shift to park" problem. When I turn off the vehicle, a message appears on the screen that I must shift to park even though the car is in park. As of now, I can usually jiggle it into place or move the car out of park and try again, but this is a safety issue I can't ignore. The dealer tells me they know of the problem and I am scheduled to have it repaired (or so they say?) at a cost of $425 plus tax.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535044July 28, 2023
POWER TRAIN
Error message pops up saying shift to park. With this message on, the car will not shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534765July 27, 2023
ELECTRICAL SYSTEM, POWER TRAIN
When vehicle comes to a complete stop once auto stop engages vehicle turns off completely. Unable to start again after many attempts. Vehicle always needs to be towed back to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534923July 27, 2023
POWER TRAIN
Transmission says it’s not in park, but it is. This is an ongoing issue with GM vehicles but my vehicle is out of warranty and “doesn’t fit in the vin break” of the TSB. If this is a known issue, and it’s a safety issue, there needs to be a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534256July 25, 2023
POWER TRAIN
The car has continued issues with the “Shift to Park” defect that prevents drivers from shutting off and locking their vehicles. This keeps happening when the car is in park and for some reason doesn't read that it is. This a tremendous issue with this vehicle that GM should be covering because it's for multiple models and a huge safety concern. Customers should not be spending any money out of pocket for this safety concern that needs to be rectified by GM. Car currently at the dealer to get issue fixed to be told that this is a huge known issue that GM refuses to issue a recall on and that they have seen many vehicles come in and they have to replace the unit at the customers cost which is not fair. I've only had this vehicle for one year and no reason I should have had this many issues with this vehicle and such a big one that isn't covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531120July 9, 2023
POWER TRAIN
Shift to park feature has starting failing. Causing several issues, the vehicle won’t let you turn it off or lock it. It is does not register that it is in park making it a hazard. There has been a high rise of this exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527899June 20, 2023
POWER TRAIN, SERVICE BRAKES, ENGINE
My vehicle has been displaying a ''shift to park" message. The message appears when I put the vehicle in park. When I go to turn off the car the vehicle will not turn off. Sometimes If I giggle the gear shifter violently enough the car will turn off. I have had leave my car running on multiple occasions. Woken up to dead battery's because my car WILL NOT TURN OFF. I have taken the vehicle to the dealership on 3 occasions to be looked at. The first time it was noted and I was told they couldn't look at it. The second time My vehicle needed all new transmission work ( on a 2019 model car) but was told since they couldn't recreate the shift to park message they couldn't do anything about it. The 3rd time they were able to recreate the issue but wanted me to pay $1k+ for ''fix'' the problem. But the fix was just to turn off the display message. My vehicle will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527978June 20, 2023
UNKNOWN OR OTHER
Shift into park message just started coming on even though car is in park. There are numerous complaints and lawsuits online regarding this. You have to jiggle the shifter to make it go away. Waiting for a response from local dealer regarding a quote to fix issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527757June 19, 2023
UNKNOWN OR OTHER
When the car is in park the vehicle does not believe the vehicle is in park and will not turn off. There is a service bulletin from GM about the issue but has not been recalled. You must press the start button and shift into a gear at least ten times before the shift to park error goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524953June 1, 2023
ENGINE
When my vehicle is in park my vehicle will not turn off and an error comes on my screen and says shift to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523795May 25, 2023
ENGINE
I PURCHASED THE TRAVERSE IN MARCH 2023 AND TRULY ENJOYED IT. BUT IN THE LAST WEEK IT HAS BEEN GIVING PROBLEMS TO PUT IT INTO PARK AND TURN OFF ENGINE, IT KEEPS SAYING TO "SHIFT TO PARK" AND I HAVE TO RESTART AND CHANGE GEARS TO REDO THE PARKING IT MAY BE THE GEAR BOX NOT OPERATING CORRECTLY, AND IT WILL CONTINUE TO DO THE "SHIFT TO PARK" MESSAGE UNTIL I HAVE TO KEEP REDOING THE PARKING AND EVENTUALLY IT WILL STOP. I AM SO WORRIED IT WILL COME OUT OF PARK AND ROLL DOWN THE DRIVEWAY TO STREET, AS I HAVE A SLANTED DRIVEWAY AND NO OPTION TO PARK IN STREET. COULD YOU PLEASE ADVISE ME IF THERE IS A RECALL TO REPAIR THIS. MY DAUGHTER SAID SHE SAW A NOTICE OF IT ON HER PHONE BUT I COULDN'T FIND IT. I AM 75 YRS OLD ON LIMITED INCOME AND DONT WANT TO HAVE ANY ACCIDENTS OR CAUSE ONE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522772May 19, 2023
ENGINE, POWER TRAIN
Car keep having message “shift to park” this is dangerous issue and should be covered in the warranty why isn’t this covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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