Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#10628886August 27, 2014
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS) AND NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 1/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628322August 26, 2014
STEERING
AT LOW SPEEDS, IN BOTH DRIVE MODE @ 20 MPH OR LESS AND IN REVERSE, STEERING LOSES POWER. THE FIRST SIGN OF TROUBLE CAME @60K MILES WHEN TRYING TO TURN LEFT AND GRADUALLY AFFECTED TURNING IN EITHER DIRECTION. IT IS NEARLY IMPOSSIBLE TO NAVIGATE THE CAR IN A PARKING LOT AND DON'T EVEN TRY TO PARALLEL PARK. IT IS SO HARD TO TURN THE WHEEL I BREAK OUT IN A SWEAT FROM HAVING TO CRANK IT SO HARD. IT HAS NOW BEEN GOING ON FOR 10 MONTHS. MY DAUGHTER WOULD LIKE TO TAKE HER DRIVING TEST BUT CAN'T BECAUSE OF THE STEERING ISSUE. I HAVE TO RENT A CAR SO SHE CAN GET HER LICENSE. REPORTED IT TO MY LOCAL CHEVY TECHNICIAN BACK IN DECEMBER 2013 WHEN I WAS IN FOR AN OIL CHANGE. CAR PORT SAID HE NOTICED IT AS WELL WHEN BRINGING CAR AROUND FRONT AFTER MY APPOINTMENT. HAVE HAD THREE SEPARATE TECHNICIANS LOOK AT THE ISSUE, OVER THE LAST 6 MONTHS, TWO DIFFERENT CHEVY DEALERSHIPS AND NTB, AND THEY HAD ONLY GUESSES AS TO WHAT MIGHT BE CAUSING THE PROBLEM OR HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628153August 25, 2014
STEERING
IN OCTOBER 2013 I NOTICED THAT I WAS LOSING POWER STEERING WHENEVER I MADE A LEFT HAND TURN. IT WAS INTERMITTENT AND DID NOT OCCUR WHEN I TOOK IT TO DEALERSHIP TO BE CHECKED. IT CONTINUES WHEN TURNING LEFT AND NOW ALSO OCCURS WHEN TURNING RIGHT FROM A STOP. IN ADDITION WHEN I AM TRYING TO BACK OUT, IT LOCKS UP COMPLETELY THEN RELEASES ONCE I START MOVING. I HAVE ONLY EXPERIENCED THIS AT LOW SPEED 20-30 MPH AND HOPE I NEVER HAVE TO FIND OUT THAT IT HAPPENS AT HIGH SPEED TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627260August 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626770August 20, 2014
AIR BAGS
SINCE RECEIVING RECALL NOTICES ON OUR 2009 TRAVERSE, I HAVE CONTACTED A LOCAL CHEVROLET DEALER TO GET THE RECALLS CLEARED ON THIS VEHICLE. IN ALL INSTANCES, EXCEPT THE RECALL ON THE 2ND ROW SEAT BELT RECALL, I HAVE BEEN TOLD THAT THE PARTS FOR THE RECALL REPAIRS HAVE NOT BEEN ISSUED TO THE SERVICE DEPARTMENT. THE RECALL ON THE AIR BAG HARNESS IS NOW THREE MONTHS OLD AND THE DEALER IS STILL SAYING THE REPAIR PARTS ARE NOT AVAILABLE. THE DEALERSHIP IN QUESTION IS EDWARDS CHEVROLET 280, LOCATED ON HWY 280 IN INVERNESS, ALABAMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625944August 18, 2014
STEERING
THE POWER STEERING FAILED ON OUR 2009 TRAVERSE AT LOW SPEEDS WHILE PULLING OUT OF A MEDIAN INTO TRAFFIC. THIS TYPE OF POWER STEERING FAILURE HAS HAPPENED BEFORE.THE CHEVROLET DEALER SHIP SAID WE COULD HAVE THE RACK AND PINION REPLACED BUT COULD NOT SAY IT WOULD FIX IT AND IF YOU READ THE OTHER COMPLAINT ON HERE IT DIDN'T EVEN FIX THE PROBLEM SO I DIDN'T HAVE $1500 TO THROW AWAY. THIS IS A SERIOUS SAFETY ISSUE. IT WOULD BE IMPOSSIBLE TO AVOID AN ACCIDENT BY TURNING THE VEHICLE. YOUR ONLY OPTIONS ARE TO STOP AND "MAN HANDLE" THE TRAVERSE INTO POSITION. AN ELDERLY PERSON OR A SMALLER PERSON WOULD NOT BE ABLE TO CONTROL THE VEHICLE AT ALL. GM HAS RE-DESIGNED THE NEWER TRAVERSE/ENCORE/ACADIA STEERING SYSTEMS, SO THEY KNOW A PROBLEM EXISTS. ONE DAY SOMEONE WILL GET KILLED FROM THIS STEERING PROBLEM AND EVERYONE WILL WONDER WHY A RECALL WASN'T ISSUED. SOME TYPE OF ACTION NEEDS TO TAKE PLACE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625948August 18, 2014
STEERING
WHILE ATTEMPTING TO PERFORM A LEFT HAND TURN AFTER RECEIVING A GREEN LIGHT, THE STEERING WHEEL BECAME EXTREMELY STIFF. CONTINUES TO BE A CONSTANT PROBLEM WITH A WHINING NOISE COMING FROM STEERING WHEEL. TOOK TO CHEVY DEALER AND THEY SAID RACK "BEGINNING TO SEEP." QUOTED ME $1300 TO FIX BUT I BELIEVE THERE SHOULD BE AN INVESTIGATION INTO THIS ISSUE SINCE SO MANY OTHER TRAVERSE OWNERS ARE EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626057August 18, 2014
STEERING
AT FIRST WHEN MAKING LEFT TURNS ONLY IF WOULD MAKE A FUNNY NOISE, THEN GOING AROUND A CURVE IT FELT LIKE THE TRAVERSE WAS TRYING TO DIE, WARRANTY CONVENIENTLY RAN OUT IN MAY 2014 I WILL HAVE THIS VEHICLE 1 YEAR END OF OCTOBER. DID NOT GET EXTENDED WARRANTY DUE TO NOTE WAS ALREADY HIGH, TOOK MY TRAVERSE TO MECHANIC WAS TOLD I NEEDED A RACK AND PINION AND A STEERING PUMP DUE TO LEAKING, WHICH WOULD END UP COSTING ANYWHERE FROM DIFFERENT PLACES $1600 TO $2100.00 YOU WOULD THINK WITH GM GOING INTO DEBT SO MUCH THEY WOULD MAKE THINGS RIGHT TO KEEP FROM LOSING BUSINESS!!! SOOOOO WISH I WOULD HAVE DONE MORE INVESTIGATING WHEN I NEED A BIGGER VEHICLE FOR MY 3 SMALL CHILDREN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622662August 16, 2014
STEERING
DRIVING ON COUNTRY ROAD WHEN A DEER RAN ONTO THE ROAD, TRIED TO STEER AROUND IT AND WAS UNABLE TO STEER, THUS STRIKING DEER ON FRONT PASSENGER SIDE. HAVE HAD SEVERAL NEAR MISSES IN PARKING LOTS BECAUSE OF LOSS OF POWER STEERING. HAVE CHECKED POWER STEERING FLUID LEVELS AND THAT IS NOT THE PROBLEM AS IT HAS ALWAYS BEEN AT THE RECOMMENDED LEVEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10622171August 13, 2014
STEERING
POWER STEERING CUT OUT AT LOW SPEEDS -- INTERMITTENT. WORKED SOME DAYS AND OTHER TIMES IT WOULDN'T HAD PUMP REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621513August 11, 2014
STEERING
THE POWER STEERING ON MY 2009 CHEVY TRAVERSE DOES NOT WORK AT LOW SPEEDS (15 MPH OR LESS). PULLING INTO PARKING SPACES IS A MAJOR ISSUE AS IT REVERTS TO MANUAL STEERING OR NO STEERING. IT BECAME AN ISSUE IN JANUARY, BUT WAS NOT AS REPRODUCIBLE. NOW ANY TIME AT LOW SPEEDS THERE IS NO POWER STEERING. GM WANT TO CHARGE 1300 TO FIX, BUT BASED ON OTHER COMPLAINTS, THE WORK THEY WANT DOES NOT SOLVE THEIR ISSUE. WITH GM'S TRACK RECORD OF HIDING THE TRUTH AND THE NUMBER OF PEOPLE REPORTING THE SAME ISSUE, THIS SHOULD BE TAKEN SERIOUSLY. I UNDERSTAND GM'S STANCE THAT IT IS ONLY AN INCONVENIENCE WHEN PARKING, BUT I WOULD LIKE ASSURANCES THAT IT WON'T START TO FAIL AT 20MPH OR HIGHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621064August 9, 2014
STEERING
NOTICED A COUPLE OF MONTHS AGO HARD TIME TURNING THE WHEEL WHEN TURNING INTO PARKING SPOTS. HAS GOTTEN WORSE OVER TIME NOW IT'S HARD TO TURN WHEN MAKING A U TURN. EVEN ONCE TURNING AT A LIGHT IT WENT OUT. ALSO WHEN BACKING INTO OUR DRIVEWAY IT GETS STIFF BUT AS SOON AS I PUT THE CAR IN PARK THE WHEEL TURNS FINE.. I HAVE SEEN THERE ARE LOTS OF COMPLAINTS ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620826August 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS IN DRIVE BUT WOULD NOT MOVE AFTER DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TURNED THE ENGINE OFF AND BACK ON AND THE VEHICLE BEGAN TO MOVE BUT WOULD NOT ACCELERATE PAST 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620830August 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS IN THE DRIVE BUT WOULD NOT MOVE TO ANOTHER GEAR AFTER DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON AND THE CONTACT WAS ABLE TO DRIVE BUT COULD NOT ACCELERATE PAST 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618343August 2, 2014
STEERING
WHEN DRIVING AT LOW SPEEDS, BETWEEN 15 - 25 MPH, THE POWER STEERING GOES OUT AND BECOMES DIFFICULT TO ALMOST IMPOSSIBLE TO STEER. WE HAVE HAD SEVERAL NEAR MISSES WHILE ENTERING TRAFFIC. THIS HAPPENS RANDOMLY AND WE NEVER KNOW WHEN IT WILL OCCUR. WE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY BELIEVE IT TO BE THE RACK AND PINION STEERING, BUT THEY WERE UNABLE TO RECTIFY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616897July 28, 2014
STEERING
THE STEERING MY 2009 CHEVY TRAVERSE HAS BECOME DIFFICULT TO HANDLE WHEN SLOWING DOWN, WHILE MAKING LEFT OR RIGHT TURNS. THE STEERING WHEEL BECOMES VERY STIFF, AND CAUSES MY TURNS TO BE WIDER THAN EXPECTED. I HAVE HAD SITUATIONS WHERE I HAVE HAD "NEAR MISSES", BECAUSE THE LACK OF RESPONSE OF THE POWER STEERING. WHEN THE CAR IS MOVING AT SPEEDS OF THE LESS THE APPROXIMATELY 10MPH, THE STEERING BECOMES ALMOST IMPOSSIBLE TO HANDLE. WHEN THE CAR IS IDLE, THE STEERING WHEEL WILL NOT TURN WITH CONSIDERABLE AMOUNT EFFORT. I HAVE TAKEN THE CAR FOR SERVICE, THE RACK AND PINION WERE REPLACED/FIXED. I AM STILL EXPERIENCING THE ISSUE, AND HAVE CONCERNS OVER POTENTIAL ACCIDENTS IF THIS IS IMPROVED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616984July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE TURNING THE VEHICLE AT 20 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616179July 25, 2014
STEERING
I NOTICED WHILE TRYING TO MAKE RIGHT TURNS THE POWER STEERING BEGINS TO GO OUT. I THOUGHT IT WAS JUST THAT ONE TIME, BUT THEN FELT IT WHILE DRIVING ON THE HIGHWAY. I DRIVE WITH MY DAUGHTER A LOT AND WANT TO MAKE LONG DISTANCE DRIVES BUT I'M VERY HESITANT BECAUSE OF THIS ISSUE. LIKE THE OTHER CUSTOMER STATED THE DEALERS ARE SAYING THERE ARE NO RECALLS OUT ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616092July 24, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615535July 23, 2014
STEERING
ON THE LISTED DATE, I WAS DRIVING THE LISTED VEHICLE. I WAS BEING ACCOMPANIED BY MY WIFE AND OUR THREE CHILDREN. AS I ATTEMPTED TO MAKE A RIGHT TURN ONTO A STREET, MY POWER STEERING WENT OUT, AND I NEARLY STRUCK A VEHICLE. I THOUGHT I LOST POWER, BUT THEN MY POWER STEERING KICKED IN AND I WAS ABLE TO CORRECT MY LANE OF TRAVEL. THIS OCCURRED HALF A DOZEN TIMES. MY WIFE EXPERIENCED THE SAME THING RIGHT BEFORE I DROVE, AND I WANTED TO SEE FIRST HAND WHAT SHE WAS REFERRING TO. WHEN I DROVE ON THE HIGHWAY (60MPH), I COULD FEEL THE POWER STEERING WANTING TO GO OUT. I FELT THE STEERING WHEEL GET HARD JUST FOR A SPLIT SECOND, BUT IT NEVER WHEN OUT. I CALLED GMC, AND THEY ADVISED THEY HAVEN'T RECALLED ANY POWER STEERING PARTS. MY CONCERN IS THAT MY FAMILY COULD HAVE SUSTAINED SERIOUS INJURY OR COULD HAVE BEEN FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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