Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#11481139August 25, 2022
AIR BAGS
Service air bag keeps coming on. We took it to Chevy dealership and was told the air bag sensor is malfunctioning which is causing the air bag light and service air bag message to appear on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480566August 22, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
Traction control said off light on. Car shut down power failure. Car shaking as it stopped in traffic almost causing an accident. Barely made off road. I have seen other multiple complaints and no way to fix this problem. It is a death sentence on the highway. With no other transportation for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480583August 22, 2022
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, UNKNOWN OR OTHER
2014 CHEVY TRAVERSE LT. Randomly driving on the freeway @ 60-65mph going uphill it started losing power. It started stuttering/coughing. The TRACTION CONTROL OFF and SERVICE STABILITRAK lights flashed. I finally got it home and shut it off. The next morning it drove fine. Then it happened agai a few days later. I replaced the throttle body after it was diagnosed as the problem. On the way home it did the same thing. It wasn't the throttle body. Now they can't find out what is wrong with it. There are no codes. The service repair guys say it is overheating in the shop but not when they drive it and they don't know why.There are no codes. I told them it was random. If I am driving on the Interstate and have these problems and have to turn off the engine and sit for any amount of time is dangerous. Especially if the heat is over 100 degrees as it has been. I'm not sure if it is related to this problem, but my control panel lights go from dim to light randomly. I can't see anything on them during the day when dim. No warnings etc that may flash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480456August 21, 2022
ENGINE, ELECTRICAL SYSTEM
While driving, check engine light went on, stabilitrack and traction control went off (information from Driver Information Center) and power was reduced. This occurred several times over a period of two to three weeks and vehicle slowed down dramatically and had to be driven slowly from the roadway. This was a dangerous situation and luckily it never happened at highway speeds in one of the left lanes of traffic. After safely stopping, I was able to resume travel after turning off engine and restarting, although check engine light would remain on for several on/off cycles. Engine stored code P1682. Brought to dealer service and they repaired per TSB #19-NA-276 related to issues in fuse box. Repair was $406.48. This is a known issue with manufacturer. Also, many owners have mentioned this safety issue on Internet forums and YouTube videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477708August 5, 2022
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Chevrolet Traverse. The contact stated while driving 50 mph, the vehicle began to stall and then seized. The contact stated that the low fuel level warning light was illuminated. The contact stated that he was able to restart the vehicle and continued driving to his destination. The contact stated he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V223000 (Electrical System, Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476472July 29, 2022
TIRES
The contact owns a 2014 Chevrolet Traverse equipped with Cooper tires, Tire Line: CS5 Ultra Touring, Tire Size: 255/50/R20, DOT Number: U9N41CV. The contact stated that while driving at an undisclosed speed, the vehicle experienced wobbling due to the driver's and passenger's side front tires. The vehicle was taken to an independent mechanic who mounted and balanced the driver's and passenger's side front tires; however, the failure recurred. The vehicle was then taken to a tire store and the tires were rebalanced and an alignment was performed; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473884July 14, 2022
AIR BAGS, STEERING
I know there are recalls on other Chevy traverse for air bags. My air bag light goes off every so often, I’m just waiting for the day for it to go off in my face while driving. My power steering pressure pump has been leaking, no longer have power steering, makes driving very difficult/unsafe. I’ve heard of many other Traverse vehicles with the same problem, but why is it not being addressed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472381July 5, 2022
AIR BAGS
The airbag system does not register the air bag as functional and recommends airbag be serviced. I have been to the dealership and they cannot find the issue. They turned off the light, which turns back on. There is something faulty in the airbag system and I am concerned that if I am in an accident, the system will fail. We have been waiting for a recall and cannot believe it hasn't happened yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465559May 21, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
Airbags light turns off & on. Then my vehicle will reset itself while driving. All gauges & lights turn off in vehicle & I have to pull over, turn the car on & off for it to work. Vehicle airbag will also make a popping sound when airbag light turns on & off. Vehicle turns off while driving & fuel light will say full then drop to empty. Power steering will go out & turn back on randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463066May 2, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
Side blind zone detection system reported service required in the driver information center. Upon further investigation drivers side model PN 22844861 was swollen with corrosion. This eventually led to other issues on the vehicle including the turn signals dash information and air bag warning and remote key fob not working. GM issued service bulletin 16-NA-178 for repair. I initiated a case number with GM 9-7646907751. I also found GM N172097060 special coverage for the same issue for the 2013-2014 GMC Acadia, which uses the same system as the 2014 Chevrolet Traverse. I would like to get this resolved by GM and I’m unsure why they do not include the Chevrolet Traverse and the Buick Enclave for this special coverage for Side Blind Zone Alert Module Water Intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457286March 18, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The fuse block/box has been identified, as the problem by the manufacturer and reported to the dealer service centers. There have been numerous complaints filed on the 2014 Chevrolet Traverse fuse block. Service techs were instructed (years ago) to look at the fuse block when the following problems were reported by the owner. If they knew to instruct their techs to look at the fuse block/box, then they knew it was defective - it should have been recalled/replaced at that time. Since it wasn't, there have been ongoing safety risk to many vehicle owners and passengers. It has also required owners to pay hundreds of dollars to repair/replace the known defective part; I just paid $965.00. While driving at any speed, the car will begin shaking/jerking; dashboard messages begin: Engine Power is Reduced, Traction Control Off, Service Stabilitrak, along with the Service Engine light. In the city, before you can move over out of traffic, the engine stalls/stops. You are in the middle of the street with no engine power, no steering, and no brakes. This is very dangerous and can immediately result in an accident...to you/the driver, or cause an accident further behind, when the other drivers can't see that traffic has stopped. Even with flashers on, it may take several attempts to get the vehicle started again. The same situation occurred last year traveling down a highway at a speed of 70 mph, while we (myself and spouse) were able to pull off the road, had the car not started again - we would have had a towing bill back to the dealership service center. We were not told about the fuse block/box (known) problem at that time. I am truly shocked, very disappointed and angry to learn (on my own) that the safety of my granddaughter (from birth) has been a risk every time we traveled in my vehicle. She and I travel alone, sometimes up to 3/4 hrs. away to see family, and could have been in an accident or stranded on the side of a highway, or street, many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456996March 16, 2022
ELECTRICAL SYSTEM
The electrical system malfunctioned. My car is available upon request for inspection. The lives of myself and my children was at risk. I have not taken my car to a dealer to be inspected, I shouldn’t have to pay the dealer over $100 just to inspect my vehicle for a manufacturer’s defect, especially because there is/was a recall for this exact issue. Recall #14515. I have video of my car doing exactly what is stated in the recall on a different day than the first incident. I was driving on the highway with my 3 children and all of a sudden the lights on my dashboard start lighting up the warning bell starts ringing and the dash displays the messages, “ engine power is reduced, service traction control, service stabilitrack, traction control off.” When this happened my car suddenly slowed down on its own and then ultimately just turned off. I was on the highway so traveling about 70mph. There was a LOT of traffic, we were very lucky that I had a few seconds to pull onto the shoulder when the messages started appearing on the dash before the car turned off I was not at a complete stop when the car shut off and couldn’t steer at all. We could have been hit by a car traveling at a high rate of speed. This same issue has occurred several times since the first incident, I am scared to even put my children into this vehicle. It’s so unfortunate that the manufacturing company is aware of this issue and has only chosen a select number of vehicles to include in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452582February 17, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
There is a problem with the stabilitrak system that causes the vehicle to shut off while driving. This turns off the traction control and reduces power to 3 cylinders, thus causing the vehicle to go into limp mode and can cause an accident. This problem is intermittent and the dealers can't seem to find the underlying issue. It will happen whole parked, stopped at an intersection or driving at highway speeds. I have had this happen while driving in heavy traffic on the freeway and in the number one lane. My vehicle lost power and I had to try and negotiate three traffic lanes to stop along side the freeway. I had to put the transmission in park and shut the engine off for 15 seconds in order to clear the code and safely proceed back into traffic. The check engine light remains on for a period of time, but will clear itself. This is unsafe and needs to be address by GM as it is happening to multiple model types in GM vehicle lineup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444493December 20, 2021
ENGINE, POWER TRAIN
AS I DRIVE DOWN THE ROAD THE ENGINE ACTS LIKE ITS GOING TO STALL OR AS IM TAKING OFF IT JERKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443931December 15, 2021
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at 30 MPH, the warning message " Service Air Bag" illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger’s seat wiring connector had failed and needed to be bypassed. The dealer advised the contact that he would be responsible for half of the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 109,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443014December 7, 2021
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
Stabilitrak control light comes on and doesnt turn off for hours or days, especially during long rides. Vehicle jerks and takes longer to get up to speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438191October 26, 2021
ENGINE, POWER TRAIN
With no warning the steering wheel locks up and the engine reduces power and starts saying service traction control and stability track. It doesn’t his in rush hour traffic going 75 miles an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437588October 21, 2021
ENGINE, STEERING
When driving the vehicle will have a sudden lose of engine power with no warning signs. It will say “engine power reduced” then say “service stabilitrac”, and “traction control off”. This morning when it happened I was turning into a parking lot to drop my kids off and almost hit a sign because the engine completely stalled mid turn. I have also had it happen to me on major highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437188October 18, 2021
AIR BAGS
I had a major accident on Thursday, 10/14/2021 where I was it on my drivers side with the other party hitting me around 50-55mph. When the crash occurred, none of the airbags deployed. My side airbag should have deployed. That is a major safety issue, and I might not have hit my head or the steering wheel had they deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436294October 11, 2021
UNKNOWN OR OTHER, AIR BAGS, ENGINE
I recently purchased a 2014 Chevy traverse LT. While driving on a four lane busy road with a 65 mph speed limit my vehicle without warning said “traction control off, reduced engine power” and within seconds I had no power stealing and I went from driving 65 mph to 10 in less then 10 seconds, the car started violently shaking as well. I had to aggressively redirect the steering wheel to get to the side of the road and turn the vehicle off & wait a few minutes & restart it. It seemed to fix the problem. Within a week it happened again, on the way home from work, and I was nearly rear ended at a 60 mph speed and I am now terrified to drive the car more then a mile up the road to my kids school, I have two small children and this has put us in an almost near death situation TWICE! I purchased this car so I would have a reliable vehicle for my kids and I and it’s been terrifying for my children and I to own this Chevy! The dealership I purchased the vehicle from is over two hours away, I also live in a rural area so to have it diagnosed I’d be having to drive at least 15 miles and I’m terrified to do so
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse