Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#11012183August 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
IN JANUARY 2016, MY VEHICLE STARTED HAVING STABILITY TRACK ISSUES. IT GOT SO BAD I HAD THE CAR SIT UP FOR A MONTH THEN CALLED A MECHANIC OUT TO DIAGNOSIS THE CAR. THEY SENT ME TO THE CHEVY DEALERSHIP AND THEY FIXED SOMETHING WITHIN THE STEERING, BUT THAT DID NOT STOP MY STABILITRAK FROM MALFUNCTIONING. WHILE DRIVING THE STABILITRAK LIGHT TURNS ON AND SAYS IT NEEDS SERVICING. THEN IT MAKES THE ENGINE SLOW DOWN AND IT STARTS STALLING SO WE HAVE TO PULL OVER AND TURN THE CAR OFF AND TURN IT BACK ON FOR IT TO DO THE SAME THING AGAIN WITHIN MINUTES. IF THE CRUISE CONTROL IS ON IT TURNS IT OFF STARTS TO STALL AND PUTS MY FAMILY AND I IN DANGER, I JUST THANK GOD WE'VE BEEN ABLE TO ALLEVIATE MAJOR ACCIDENTS. IT'S BEEN ONE MINOR ACCIDENT BUT BECAUSE WE WERE ALREADY GOING SLOW IT DIDN'T AFFECT EITHER CAR, SO WE LET IT GO ESPECIALLY BECAUSE OUR VEHICLE WAS AT FAULT NOT THE PEOPLE BEHIND US.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010586July 25, 2017
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SMELLED COOLANT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHEVROLET (LOCATED AT 755 HICKMAN RD, WAUKEE, IA 50263) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006518July 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TIMING CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006608July 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. AFTER PERFORMING A ROUTINE TUNE UP ON THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (RAINBOW CHEVROLET IN LAPLACE, LOUISIANA) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005390July 14, 2017
ENGINE
ENGINE FAILED CATASTROPHICALLY ON THE BUSY I10 FREEWAY AT 50 MPH. IT WAS VERY FORTUNATE THAT A PILE-UP DID NOT OCCUR. THIS COULD HAVE RESULTED IN INJURY OR DEATH. DEALER DIAGNOSED THE PROBLEM TO A CLOGGED CATALYTIC CONVERTER THAT STARTED TO DISINTEGRATE AND BLOW ABRASIVE CERAMIC DUST BACK INTO THE ENGINE. EVENTUALLY CAUSING IT'S COMPLETE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001659June 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
JUNE 24, 2017 DRIVING AT 70MPH ON 2 LANE HIGHWAY WITH OUTSIDE TEMPERATURE AROUND 85 DEGREES AND SUDDENLY LOST POWER, SPEED DROPPED QUICKLY, ENGINE LIGHT CAME ON AND STOPPED CAR ON SIDE OF ROAD. NARROWLY AVOIDED ACCIDENT FROM SUDDEN DECELERATION. TURNED OFF ENGINE AND WAITED ABOUT 15 SECONDS AND RESTARTED ENGINE. DROVE OK AFTER THAT. HAD SIMILAR LOSS OF POWER WITH WARNING LIGHTS OF "POWER REDUCED" AND ENGINE LIGHT CAME ON FEBRUARY 2017 IN GROCERY STORE PARKING LOT. LEFT ENGINE OFF FOR ABOUT ONE HOUR AND THEN RESTARTED OK BUT ACCELERATION SLUGGISH. TOOK CAR TO AUTO MECHANIC AND THEY COULD FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001670June 27, 2017
STEERING
I OWN A 2011 CHEVY TRAVERSE WITH JUST OVER 80,000 MILES. I WAS DRIVING ALONG THE STREET AND STOPPED TO MAKE A LEFT HAND AGAINST TRAFFIC, AS I MOVED MY POWER STEERING LOCKED. I MANAGED TO COMPLETE THE TURN WITHOUT THE POWER STEERING. I TOOK THE CAR TO MY LOCAL REPAIR SHOP WHO INFORMED ME THAT THE POWER STEERING PUMP HAD FAILED AND THAT THERE WAS ALSO A LEAK IN THE STEERING RACK. THEY ADVISED ME TO TAKE IT TO THE DEALER AS IT WAS A KNOWN FAULT AND SHOULD BE REPAIRED FOR FREE. I TOOK IT TO THE CHEVY DEALER WHO SAID THAT AS THERE WAS A LEAK IT WAS NOT COVERED BY GENERAL MOTORS AS THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THERE WAS NO MENTION OF THE STEERING PUMP BY THE DEALER. IF IT IS A KNOWN FAULT GM AND DEALERS SHOULD DO A RECALL BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000807June 23, 2017
ENGINE
CHECK ENGINE LIGHT CAME ON WITH CODE P008, TOOK TO DEALER & FOUND 3 TIMING CHAINS NEEDED REPLACED WHICH MEANS THE ENGINE MUST COME OUT AND AN OPEN ESTIMATE OF AT LEAST $2350.00. FOUND ON CARTRUCKINFO.COM AND NHTSA.GOV THIS IS A COMMON COMPLAINT AND NEEDS CORRECTED BY GENERAL MOTORS AND CHEVROLET. UNACCEPTABLE FOR A 2011 VEHICLE WITH 64,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993723June 7, 2017
ENGINE
CODE P0008 AND P0017 WAS PULLED. LOOKED ONLINE AND FOUND THIS - HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX. LOOKS LIKE THIS IS A MAJOR COMMON ISSUE. LOOKS LIKE CHEVY HAS HAD IT SINCE 2008 ON THAT SAME MODEL AND THEY EXTENDED THE WARRANTY ON 2008-2009 MODELS BUT NOTHING SINCE, JUST THE ISSUE STILL REMAINS. IT IS A TIMING CHAIN ISSUE THAT HAS OCCURRED IN MANY MANY CASES. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/CHEVROLET/TRAVERSE/ENGINE/PROBLEM.ASPX HTTP://WWW.CARTRUCKINFO.COM/MECHANIC/TRAVERSE-TIMING-CHAINS/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992714June 1, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WIPERS STOP WORKING WHEN THE LEFT SIGNAL TURN WAS ACTIVATED, WIPERS WOULD RESTART WHEN LEFT SIGNAL WAS TURN OFF AND IN THE NEUTRAL POSITION. WHEN DRIVING WIPERS WOULD PERIODICALLY STOP WORKING AND WOULD RETURN TO FUNCTIONING WHEN LEFT WIPER WAS PARTIALLY ACTIVATED AND NOT PUSHED DOWN COMPLETELY. VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990953May 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHENEVER THE CONTACT ATTEMPTED TO USE THE KEY TO UNLOCK THE VEHICLE, THE ALARM SYSTEM WOULD SOUND. THE CONTACT WAS ABLE TO PLACE THE KEY INTO THE IGNITION TO TURN OFF THE ALARM SYSTEM; HOWEVER, THE KEY COULD NOT BE TURNED IN THE IGNITION TO START THE VEHICLE. THE CONTACT STATED THAT IF THE KEY FOB WAS USED TO OPEN THE VEHICLE, THE VEHICLE STARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984650May 10, 2017
STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK AND THE RPMS INCREASED AND DECREASED RAPIDLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,411.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984276May 8, 2017
STEERING
I PURCHASE THE BRAND NEW CHEVY TRAVERSE IN AUG 2011, ABOUT 2 YEARS AGO I WAS MAKING A U-TURN AND THE VEHICLE STUCK ON THE ROAD AND WOULD NOT TURN, CALLED THE DEALER AND THEY SAID TURN OFF THE CAR AND RE START IN 2 MINUTES. I HAD AROUND 20,000 MILES AT TIME. CURRENTLY I HAVE ABOUT 27K MILES AND 6 MONTHS AGO I MENTION THAT WE HAVE SOME NOISE COMING OUT WHEN WE TURN THE STEERING, DEALER CHECKED DURING MY OIL CHANGE VISIT AND SAID ITS ALL NORMAL. THE NOISE WAS GETTING WORST SO TOOK THE CAR AGAIN AT 25K MILES AND THEY CHECKED IN DETAIL AND SAID RACK AND PINION IS GONE BAD, I WAS SHOCKED THAT AT 25K MILES HOW THIS CAN BE POSSIBLE? THEY SAID ITS VEHICLE AND ANYTHING CAN HAPPEN, THEY CHARGING ME $1861.00 TO REPLACE AS IT IS NOT IN WARRANTY. THIS IS RIDICULOUS THAT AT 25K-27K MILES, GM MEASURE COMPONENT BREAK DOWNS AND THERE IS NO RECALL, I FEEL ME AND MY FAMILY IN DANGER ON THE ROAD DRIVING THE UNSAFE VEHICLE FROM GM/CHEVY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980903April 26, 2017
ENGINE
TIMING CHAINS WORN OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979695April 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, I OWN A 2011 CHEVY TRAVERSE AND THE TIMING CHAIN BROKE ON MY WIFE LAST WEEKEND. THIS WAS VERY SCARY FOR HER AND MY KIDS AS THEY WERE ON A MOUNTAIN GOING INTO A CURVE. SHE LOST ALL CONTROL OF STEERING AND BRAKES. I WAS WONDERING IF THERE ARE ANY RECALLS AND OR HELP FROM GM ON GETTING THIS CAR REPAIRED. TO MAKE A LONG STORY SHORT, I AM JUST GLAD MY WIFE AND KIDS WERE FINE. THE OUTCOME COULD OF BEEN DIFFERENT AS THEY DESCRIBED IT TO ME. PLEASE GET BACK WITH ME ASAP ON THIS MATTER. I WOULD APPRECIATE IT, BY TOWING THIS BACK TO MY HOUSE AND TO THE SHOP IT HAS BEEN A NIGHTMARE. I THINK IT CAUSED THE MOTOR TO MESS UP AS WELL. SO, I AM LOOKING FOR HELP IN THIS MATTER. LOOKS LIKE THE DESIGN OF THIS IS QUESTIONABLE ON HOW THIS CARE WAS MADE AND CAUSES SERIOUS PROBLEMS WHEN A TIMING CHAIN GOES OUT. THE VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968945March 28, 2017
STEERING
CAR IS MAKING KNOCKING NOISIES WHEN TURNING EITHER WAY. TOOK TO DEALERSHIP AND THEY ARE TELLING ME IT US GOING TO COST $1,800 TO FIX. THE PART ONLY COST LIKE $250.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966661March 18, 2017
AIR BAGS, UNKNOWN OR OTHER
SERVICE AIR BAG LIGHT CAME ON AND DISPLAYS ON MY DASHBOARD. WAS TOLD THE SEAT MODULE WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $1,271.00 WHO WOULD THINK THIS GOES BAD AND COSTS THIS MUCH TOO REPLACE. THIS IS THE FIRST GM CAR I EVER HAD THIS ISSUE WITH AND I HAVE OWNED QUITE A FEW OVER THE LAST 20+ YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960164March 11, 2017
STEERING, VISIBILITY/WIPER
POWER STEERING GETS HARD WHEN IN A LOWER SPEED, FRONT WINDSHIELD WASHER WORKS PARTTIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960036March 10, 2017
ENGINE
TIMING CHAIN, HEADS, VALVES QUIT RUNNING THE TIMING CHAIR JUMPED AND MY CAR WON'T RUN NOW. THE CHEV DEALER SAID THAT IT IS A REOCCURRING ISSUE IN 2011 CHEV TRAVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959815March 9, 2017
STEERING
THE POWER STEERING HAS GONE OUT/HAD PROBLEMS TWICE IN 67,000 MILES. THIS IS A BIG SAFETY ISSUE FOR MY FAMILY AND ALL THE OTHERS THAT ARE DRIVING THIS TYPE OF VEHICLE. A VEHICLE WITHOUT POWER STEERING IS A SAFETY CONCERN. CHEVROLET PROVIDED ADDITIONAL COVERAGE FOR A PROBLEM THEY IDENTIFIED WITH THE POWER STEERING, HOWEVER IT DOESN'T COVER ALL OF THE REPEATED PROBLEMS OWNERS CONTINUE TO HAVE. THERE NEEDS TO BE ADDITIONAL COVERAGE SO THAT OWNERS CAN GET THE PROBLEM FIXED AND SAFELY DRIVE THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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