Chevrolet Traverse Complaints (2015)

314 consumer complaints on file.

#11366522October 26, 2020
AIR BAGS
AIR BAG WILL NOT ENGAGE WHEN PASSENGERS ARE IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363238October 7, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
I TOOK MY VEHICLE BACK TO THE DEALERSHIP I BROUGHT IT FROM AT LEAST 3 TIMES BECAUSE OF THE ENGINE SURGES WHILE DRIVING MOSTLY ON STREETS BUT ONCE WHILE MERGING ONTO THE HIGHWAY EACH TIME I WAS GIVEN EXCUSES " THATS THE NEW ELECTRIC ACCELERATOR " THATS THE 6TH GEAR" I HAVE OWNED A 2012 , 2014 NOW THE 2015 I HAVEN'T EXPERIENCED THE SURGES OR LURCHING IN ANY OF MY PREVIOUS VEHICLES NOW LURCHING MORE OFTEN I AM TIRED OF LEAVING MY CAR IN THE DEALERSHIP, RENTING CARS ON MY OWN DIME AND GETTING EXCUSES THAT DON'T MAKE SENSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363118October 6, 2020
ENGINE
WHEN STOPPED AT A RED LIGHT, MY CAR'S OIL PRESSURE LOW LIGHT CAME ON. I GOT TO A PLACE WHERE I COULD PULL OFF THE ROAD AND PARK. I TURNED THE CAR OFF AND HAD IT TOWED TO MY MECHANIC. THE CAR WAS WELL MAINTAINED WITH ABOUT 65,000 MILES. THE ENGINE IS DONE AND NEEDS TO BE REPLACED. THE CAUSE OF THE PROBLEM IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362619October 4, 2020
STEERING
BESIDES MY AC GOING OUT 3X SINCE I GOT IT NOW MY POWER STEERING ISN'T WORKING. TRIED TO GET IT FIXED BUT NOTHING IS WORKING. HEARD FROM THE OTHER DEALERSHIPS THAT THE SAME PROBLEM IS HAPPENING TO THIS MODEL AND MAKE AND HAVE TO GET 6-8 PUMPS TO GET IT FIXED. THIS IS RIDICULOUS TO HAVE SO MANY PROBLEMS WITH A BRAND NEW CAR. IT IS MY FIRST NEW CAR AND I'VE HAD A LOT OF USED CARS AND NEVER HAD THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360935September 24, 2020
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO OURISMAN CHEVROLET LOCATED AT 4400 BRANCH AVENUE, MARLOW HEIGHTS, MD 20748, (301)423-4000) FOR BRAKE REPAIRS, THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE STEERING. THE DEALERSHIP STATED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REACHED OUT TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360491September 22, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG MESSAGE DISPLAYED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPAIRED THE AIR BAG WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS SERVICED BY THE DEALER ON FIVE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343244August 4, 2020
SERVICE BRAKES, STEERING
DRIVER SIDE REAR BRAKE PAD RETAINER DEFECTIVE. PART IS MADE SO THAT THE BRAKE PADS DO NOT MOVE SO THAT YOU GET SEVERE PAD WEAR, SAME AS IF YOU HAD A FROZEN CALIPER. DEALER DID NOTHING TO FIX IT. MY BROTHER HAD A 2016 AND THE OTHER SIDE DID THE SAME THING. I ALSO NOTICED MY FRIENDS 2019 BLAZER WITH THE SAME PROBLEM. CAN'T FIND ONE TO REPLACE IT SO I GROUND THE ENDS OF THE PADS SO THEY COULD MOVE FREELY. OTHER INDICATION IS SPONGY FEEL STOPPING THE CAR. I WOULDN'T BE WRITING THIS IF THE DEALER FIXED THE PROBLEM IN THE FIRST PLACE. BOB JOHNSON OF ROCHESTER IS THE PLACE. PROBLEM VEHICLE NOT STOPPING PROPERLY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340777July 21, 2020
STEERING
THE POWER STEERING STOPS WORKING RANDOMLY. IT HAPPENS WHEN I'M AT A VERY LOW SPEED AND TRYING TO TURN INTO A PARKING SPACE FOR EXAMPLE. ONCE YOU GIVE THE VEHICLE GAS IT SOMETIMES COMES BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339528July 15, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
A WEEK AFTER THE PURCHASE, THE CAR STARTED TO STALL WHILE DRIVING AND THE AC WENT OUT. THE DEALER REPLACED THE AIR COMPRESSOR. ABOUT A FEW WEEKS LATER, THE VEHICLE STOPPED WOULDN'T START. I TOOK IT BACK TO THE DEALER AND THEY CLAIMED TO HAVE TAKEN IT TO ANOTHER REPAIR SHOP AND THEY DEEMED IT AN ELECTRICAL ISSUE. THEY CLAIMED TO HAVE FIXED IT. I GOT THE VEHICLE BACK AND THE VERY NEXT DAY IT STARTED TO SMOKE WHILE DRIVING AND THE AC WENT OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338094July 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
INITIALLY I HAD AN ISSUE WITH SUDDEN HEAVY VIBRATION, PRIMARILY WHILE TURNING, WAS NOT RECORDING WITH A FAULT. PER MY SERVICE RECORDS ATTACHED THERE WERE SEVERAL TRIPS TRY A DIAGNOSE AND REPAIR THE ISSUE. THE MYSTERIOUS ISSUE REQUIRING GM ENGINEER SUPPORT OUTSIDE OF THE LOCAL DEALERSHIP TECHNICIANS. SHORTLY AFTER MY FINAL SERVICE FOR THE VIBRATION ISSUE I REPORTED ABNORMAL SHIFTING DURING ACCELERATION AND WAS ADVISED THAT THE SHIFTING TRAINED TO THE DRIVER. THE ABNORMAL SHIFTING NEVER RESOLVED ITSELF. PERIODICALLY THE WARNING FOR SERVICE STABILITRACK AND TRACTION CONTROL PRESENTS AND THE TRAVERSE PERFORMS ROUGHLY. THIS OCCURS RANDOMLY WHILE DRIVING..THE RELATED FAULT IS NOT RECORDED EITHER. RECENTLY I HAVE HAD THIS OCCUR AND THE VEHICLE FAILED TO MOVE EVEN WITH THE ACCELERATOR PRESSED TO THE FLOOR. I WAS IN MY NEIGHBORHOOD BUT FEAR THAT THIS COULD HAVE RESULTED IN AN ACCIDENT HAD IT OCCURED ON A BUSIER STREET OR HIGHWAY. I REACHED OUT TO GENERAL MOTORS AND CMA COLONIAL CHEVY AND THEY WANT TO PERFORM A DIAGNOSTIC. I JUST HAD A DIAGNOSTIC PERFORMED AT AN INDEPENDENT MECHANIC AND HE ADVISED THAT THE FAULT CODES WERE NOT RECORDED AND THAT MY TRANSMISSIONIS FAILING. HISTORY OF SERVICE WITH THIS VEHICLE LEADS ME TO KNOW THAT PAYING FOR A 2ND DIAGNOSTIC AT THE DEALERSHIP WILL PRESENT THE SAME RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337526July 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
I RECENTLY GOT THIS CAR FROM A LICENSED DEALERSHIP AND I HAVE HAD NOTHING BUT ISSUES. I THE CAR HAS BROKEN DOWN TWICE AND HAS BEEN IN THE SHOP 3 TIMES. 2 OF WHICH WERE FOR THE SAME ISSUE. WHILE DRIVING YOU EITHER FEEL A CONSTANT PULL THEN ITS ALMOST LIKE IT RELEASES AND THEN IT SPEEDS UP. THEN I HAVE A HARD TIME SLOWING IT DOWN. WHEN THE CAR BROKE DOWN THE TEMP GAUGE DROPPED ALL THE WAY DOWN, AC STOPPED WORKING AND WHEN I PULLED OVER AND STOPPED THE CAR IT WOULD START AGAIN. AFTER 30 MIN IT STARTED BUT IMMEDIATELY REV UP IN RPMS TO MAX AND WOULDN'T STOP TILL I TURNED THE VEHICLE OFF. THEY CAR HAS BEEN IN AS I WAS TOLD IT WAS FIXED BUT IT STILL REVS UP RPMS HARD AND LONG, WHEN IT SHIFTS IT JUMPS, WHILE DRIVING THE VEHICLE FEELS AS IF ITS LOOSING POWER ,THE BATTER LEVELS CONSTANTLY FLUCTUATE AND THE STEERING WHEEL FEELS LIKE ITS TRYING TO JUMP OUT OF MY HANDS. JOLTS ME LIKE I'VE HIT A POT HOLE BUT THERE IS NO POT HOLE. ELECTRICAL ISSUES AS FAR AS JUST BARLEY PUTTING THE KEY IN THE IGNITION AND THE LIGHTS DO SOME STUFF AND ALL THE DOORS LOCK, AND ITS SET TO LOCK WHEN UP TO SPEED. SOMETIMES WHEN STARTING THE CAR IT WILL HAVE A WEEK REV AND IT SOUNDED LIKE IT WOULD WHEN YOU GET A JUMP AND YOUR TRYING TO PUMP THE JUICES. THE DEALERSHIP SAID IT WAS FIXED BUT IT STILL FEELING LIKE ITS PULLING AND THEN SPEEDS UP. RPMS STILL JUMP UP HARD AND LONG. THIS IS DANGEROUS AND EVERYONE KEEPS TELLING ME ITS FIXED BUT IT IS NOT. THIS VEHICLE WAS MENTIONED TO BE A FAMILY CAR BUT I CANT TRUST ME OR MY FAMILY IS SAFE. IT WAS MADE 07/14 BUT HAS A 2015 VIN NUMBER. THIS CAR SHOULD OF BEEN PUT OUT OF SERVICE AND NEVER SOLD TO ANYONE. SINCE THE TRAVERS HAD SO MANY RECALLS IN 2014 WHICH BY THE WAY MATCH PERFECTLY AND MORE TO WHAT IS WRONG WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331890July 1, 2020
AIR BAGS
THE AIR BAG LIGHT TURNS ON AND OFF FOR THE PAST 3 DAYS. I HAVE TAKEN IT TOO THE DEALER IN MY HOMETOWN AND THE TECH THERE SAID THAT THIS IS A COMMON ISSUE FOR THIS MODEL AND CHEVY KNOWS THAT ITS A EASY AND PROFITABLE ONE TO REPAIR. SOMEONE PLEASE LOOK IN TO THIS ITS NOT COOL TO HAVE SOMETHING LIKE AN AIRBAG SAY IT NEED SERVICE JUST TO HAVE THEM SAY THAT. THE FIX COST ME 145.59 AND IT TOOK THEM AROUND 8 OR 10 MINS TO REPAIR IT. ODD DON'T YOU THINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327663June 7, 2020
POWER TRAIN
TRANSMISSION STARTED SHAKING VIGOROUSLY WHILE SLOWING DOWN THRU RESIDENTIAL AREA AT LOW SPEED GOING UP A SLIGHT INCLINE AT ABOUT 15 TO 25 MPH. ENGINE STARTED TO HEAT. NOT A SINGLE WARNING LIGHT TURNED ON AND NEVER DID PRIOR TO TAKING IT TO THE DEALERSHIP. VEHICLE ONLY HAS LESS THAN 86000 MILES, & APPARENTLY GM HAS NOT RECALLED THIS VEHICLE(S) FOR TRANSMISSION PROBLEM AS IT APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. I TOOK IT TO THE DEALERSHIP & THEY SAID THEY REPROGRAMMED THE TRANSMISSION SOLENOID AND TOOK IT FOR A 16 MILE TEST DRIVE. SUPPOSEDLY, IT WAS FIXED. BUT IT WASN'T. MULTIPLE REPORTS ON THE INTERNET SAY THE TORQUE CONVERTER IS THE PROBLEM & WILL FAIL BECAUSE OF LACK OF ADEQUATE COOLING FOR TRANSMISSION. TRANSMISSION STARTED SLIPPING AT 42000 MILES FROM EITHER 1ST TO 2ND GEAR OR 2ND TO 3RD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327318June 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AT 60 MILES PER HOUR. THE CAR JARRED FORWARD , MADE A POPPING SOUND AND LOST POWER AND THE ENGINE SPEED DROPPED. I GOT OFF THE INTERSTATE THE CAR SHUT DOWN AND WOULD NOT GO. THE STABILITY TRAC CAME ON THE DASH AS WELL AS THE CHECK ENGINE LIGHT. I TURNED THE CAR OFF FOR ABOUT 15 SECONDS AND THE CAR STARTED AND I DROVE HOME. I LOOKED THIS UP ON YOUTUBE AND FOUND OUT THE CAR DOES NOT KEEP A MEMORY OF THE CODE THE CAR THROWS WHEN THIS HAPPEN. AFTER THE CAR SITS ALL NIGHT IT "RESETS" ITSELF AND THE ENGINE LIGHT GOES OFF. THIS IS THE THIRD TIME THIS HAS HAPPENED AND I WAS LUCKY IT DID NOT STALL IN THE MIDDLE OF THE INTERSTATE . THIS IS A HUGE SAFE ISSUE I HAUL MY CHILD AND GRANDDAUGHTER IN THIS VEHICLE. THIS IS A SERIOUS SAFETY ISSUE AND CHEVY KNOWS ABOUT IT. GET IT FIXED, DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322972May 1, 2020
AIR BAGS
MY AIRBAG SERVICE REQUIRED LIGHT CAME ON IN JULY OF 2019. I TOOK IT TO GOSH CHEVY AND IT WAS REPAIRED UNDER WARRANTY. THE SAME PROBLEM OF THE AIRBAG SERVICE LIGHT REOCCURRED IN APRIL OF 2020. I TOOK IT BACK TO GOSH CHEVY AND WAS TOLD IT WAS NO LONGER UNDER WARRANTY AND THAT IT WOULD COST ME $150 TO INVESTIGATE THE PROBLEM AND WHAT EVER THE COSTS INVOLVED TO REPAIR THE PROBLEM WOULD BE ON ME. AS A SAFETY ITEM AS IMPORTANT AS AN AIRBAG I WOULD THINK CHECKING THEIR ORIGINAL REPAIR WOULD BE COVERED BY THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321188April 15, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
SIDE DETECTION SYSTEM FAILURE AFTER CAR WASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311513February 25, 2020
ENGINE
PURCHASED VEHICLE ON FEBRUARY 1ST AND WITHIN WEEK OF OWNERSHIP, VEHICLE WAS MAKING SPARKING/CLICKING SOUND UNDER HOOD. GM DEALER FOUND "THE HORMONIC BALANCER CREATING STATIC ELECTRICITY AND ARCHING CAUSING SOUND." CLAIMS HE NEVER SEEN OR EXPERIENCE THIS IN 35 YEARS OF DOING SERVICE. DEALER CHARGED $300 IN LABOR ALONE TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310499February 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. TOM GILL CHEVROLET LOCATED AT 7830 COMMERCE DR, FLORENCE, KY 41042, (859) 371-7566, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT HE WAS UNWILLING TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308236February 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER JIM PRICE CHEVROLET, 2150 SEMINOLE TRAIL, ROUTE 29 N, CHARLOTTESVILLE, VA 22901, WHERE IT WAS DETERMINED THAT THE AIR BAGS WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED BY THE SAME DEALER JIM PRICE CHEVROLET, 2150 SEMINOLE TRAIL, ROUTE 29 N, CHARLOTTESVILLE, VA 22901, WHEN THE AIR BAGS WARNING INDICATOR ILLUMINATED THE SUMMER OF 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. VIN UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300772January 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT STATED THAT THERE WAS AN ABNORMAL ELECTRICAL SMOKE ODOR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHTS AND OTHER WARNING LIGHTS WERE ILLUMINATED. THE CONTACT BECAME NAUSEOUS BUT NO MEDICAL ATTENTION WAS REQUIRED. ON TWO OCCASIONS THE VEHICLE WAS TAKEN TO LAKE COUNTRY BUICK GMC LOCATED AT 123 5TH ST NE, DEVILS LAKE, ND 58301, (701)401-2164 AND RYDELL CHEVROLET BUICK GMC CADILLAC, 2700 S WASHINGTON ST, GRAND FORKS, ND 58201, (701)772-7211, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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