Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#10721502May 26, 2015
STEERING
STEERING IS LOUD. HARD TO TURN. APRIL 09, 2015 DEALERSHIP STATED MY STEERING GEARS WERE LEAKING AND NEEDED RACK AND PINION REPLACED. QUOTED $1785. IT'S DIFFICULT TO STEER, LOCKS UP AND IS QUITE UNSAFE. CHEVY SHOULD REPAIR THIS ISSUE AT NO COST DUE TO THE SAFETY CONCERNS AND THE THOUSANDS AND THOUSANDS OF COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720939May 22, 2015
STEERING
DURING THE WINTER SEASON, I PERIODICALLY STARTED HEARING A CLUNKING SOUND AS I WAS MAKING DIRECTIONAL TURNS IN MY VEHICLE (A 2009 CHEVY TRAVERSE). THEREFORE, DURING MY PREVIOUS OIL CHANGE, I ASKED MY MECHANIC TO TAKE IT FOR A TEST DRIVE, BUT HE DID NOT HEAR ANYTHING AT THAT TIME. YESTERDAY, I WAS IN FOR ANOTHER OIL CHANGE AND AGAIN I ASKED MY MECHANIC TO TEST DRIVE IT, BUT THIS TIME HE DID HEAR THE CLUNKING SOUND AND ULTIMATELY FOUND THAT THE RACK & PINION STEERING UNIT NEEDED TO BE REPLACED. BOTH PROFESSIONALLY AND ON COMPUTER "ON-LINE" WEB SITES, THERE ARE NUMEROUS COMPLAINTS OF EARLY FAILURES OF THE RACK & PINION STEERING, ON THE GMC ACADIA, BUICK ENCLAVE AND CHEVY TRAVERSE, SUV TYPE VEHICLES. I HAVE OWNED SEVERAL VEHICLES OVER THE LAST 30 YEARS AND NEVER HAD TO REPLACE THE ENTIRE RACK & PINION STEERING UNIT ON A VEHICLE THAT WAS LESS THAN TEN YEARS OLD (ONLY SIX, IN THIS INSTANCE) AND HAD SUCH LOW MILEAGE (RECENTLY PASSED 60,000 MILES). OBVIOUSLY, THERE IS A FLAW IN THE DESIGN OR IN THE PRODUCTION OF THIS STEERING MECHANISM. THERE ARE TOO MANY PREMATURE FAILURES ON THESE SERIES OF VEHICLES. GM SHOULD OWN UP TO THEIR MISTAKES, BUT AS WITH THEIR IGNITION SWITCH PROBLEMS, THEY WOULD RATHER IGNORE THE PROBLEM. I HAVE OWNED SEVERAL GM VEHICLES AND HAVE MOSTLY BEEN SATISFIED WITH THEIR PRODUCTS. IF I HAVE TO SPEND ALMOST $2000 TO FIX THEIR MISTAKE, THIS WILL BE THE LAST NEW (OR USED) GM CAR I PURCHASE. MY PREVIOUS SUV WAS A 2002 TOYOTA HIGHLANDER. I PURCHASED IT "NEW" AND KEPT IT FOR OVER TEN YEARS AND DROVE OVER 100,000 MILES ON IT. OTHER THAN WEAR AND TEAR ITEMS (BRAKES, TIRES, BATTERY, ETC.), I DID NOT EXPERIENCE ANY "ABNORMAL" FAILURES, IN ANY OF THE VEHICLES MAJOR COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717584May 21, 2015
STEERING
POWER STEERING MALFUNCTIONS AT LOW TO MODERATE SPEEDS OF 5 TO 25 MPH. THE VEHICLE GOES INTO MANUAL STEERING AND IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL IN ORDER TO GO IN TO A TURN. THIS HAS BEGUN HAPPENING WHILE DRIVING AT SPEEDS OF 45 TO 55MPH AS WELL. I NOTICED THE PROBLEM WHEN I FIRST BROUGHT MY VEHICLE AND REPORTED IT TO THE DEALER. THE SAID THERE WAS NO ISSUE. NOW THE PROBLEM IS GETTING WORSE. I MUST REMAIN IN MY LANE AND NOT ATTEMPT TO MAKE ANY QUICK TURNS. OR THE STEERING WHEEL WILL LOCKUP ON ME. I AM AFRAID THAT I WILL NOT BE ABLE TO CONTROL MY VEHICLE AND DO INJURY TO OTHERS AS WELL AS, MYSELF,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715577May 11, 2015
STEERING
POWER STEERING CEASES TO FUNCTION AT LOW SPEEDS, AS IN NO POWER STEERING AT ALL. HAS CAUSED NEAR COLLISION SEVERAL TIMES DURING SLOW SPEED TURNS AS POWER STEERING CEASES TO FUNCTION MID-TURN WITHOUT WARNING. THIS CAUSES MANUAL STEERING MODE ON A LARGE CAR IN A TIGHT SPACE. HAS ALSO HAPPENED AT MODERATE SPEEDS. MANUAL STEERING ON THIS CAR IS DIFFICULT FOR AN ADULT MALE. NEARLY IMPOSSIBLE FOR MY LADY DRIVERS. AGAIN, SIGNIFICANT SAFETY HAZARD AS IT OCCURS WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714866May 6, 2015
STEERING
I WAS DRIVING AND THE VEHICLE STARTING LOSING POWER THEN IT WOULDN'T START. AFTER A WHILE OF SITTING IT STARTED THEN LOST POWER AGAIN NOW IT WON'T STAY STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714888May 6, 2015
TIRES
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE ATTEMPTING TO START THE VEHICLE, THE LOW TIRE PRESSURE WARNING INDICATOR FOR THE FRONT PASSENGER SIDE TIRE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIRE HAD DRY ROTTED AND HAD CRACKS. THE TECHNICIAN FILLED THE TIRE WITH AIR; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH ALL FOUR TIRES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 79,000 AND THE TIRE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713946April 30, 2015
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING OUR KIDS TO SCHOOL WHEN SHE STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, SHE REALIZED THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE. I AM GRATEFUL THIS HAPPENED WHILE SHE WAS STOPPED, HOWEVER, THIS IS A MAJOR SAFETY CONCERN IF CAR IS ON THE HIGHWAY CONSIDERING THAT THE PROBABLE CAUSE OF THIS IS THE 35R WAVE PLATE WITHIN THE TRANSMISSION. CHEVY KNOWS THERE IS A POSSIBLE PROBLEM WITH THIS, AND HAS ISSUED AN EXTENDED WARRANTY ON THIS PIECE, HOWEVER, THIS PIECE IS CAUSING MORE PROBLEMS THAN IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713620April 29, 2015
STEERING
I NOTICED WHEN I WENT FROM PARK TO DRIVE LEAVING A SPOT AND TURNED BY STEERING WHEEL TO THE LEFT IT WAS A LITTLE TIGHT. AS TIME HAS GONE, IT HAS GOTTEN EXTREMELY WORSE. ON APRIL 26, 2015, I WAS LEAVING A DRIVEWAY AND TRIED TO TURN THE STEERING WHEEL TO THE RIGHT AND COULD HARDLY TURN IT. THIS IS HAPPENING EVERY DAY NOW WHEN I START OFF AND IT HAPPENS MORE WHEN I TURN LEFT THAN WHEN I TURN RIGHT. I AM AFRAID THAT IF I AM AT A CROSSOVER ON A MULTI-LANE HIGHWAY, I WILL NOT BE ABLE TO TURN MY STEERING WHEEL IN TIME TO GET OUT OF THE WAY OF ON-COMING TRAFFIC. WHAT IS BEING DONE ABOUT THIS. MY VEHICLE HAS BEEN IN THE SHOP FOR 5 RECALLS ALREADY. THIS WAS A LEMON FROM GET GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713627April 29, 2015
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711776April 20, 2015
STEERING
THE STEERING GEAR IN MY 2009 CHEVY TRAVERSE HAS FAILED PREMATURELY FOR A SECOND TIME. THE PROBLEM WAS DIAGNOSED DURING A ROUTINE OIL CHANGE AT MY LOCAL DEALERSHIP. THE ORIGINAL STEERING GEAR WAS REPLACED AT 46,000 MILES IN 2011 AND MY VEHICLE REQUIRES A NEW UNIT APPROXIMATELY 43,000 MILES LATER. FAILURE TO REPLACE THE COMPONANT WILL RESULT IN STEERING DIFFICULTY THAT CAN LEAD TO A CRASH. TO PUT THIS IN PERSPECTIVE, I AM REPLACING THE STEERING GEAR AT THE SAME FREQUENCY ONE WOULD NORMALLY BUY NEW TIRES FOR VEHICLE. THERE ARE SEVERAL INDICATIONS THERE IS A PROBLEM WITH GENERAL MOTORS' LAMDA PLATFORM. VIA A 2012 SERVICE BULLETIN, GM MODIFIED THE STEERING GEAR PART NUMBER AND MADE CHANGES TO THE REPLACEMENT PROCESS TO PREVENT STEERING GEAR SEAL FAILURES. SECONDLY, A SERVICE MANAGER AT AN INDEPENDANT CHEVY DEALERSHIP CONFIRMED THAT HE HAS SEEN A SIGNIFICANT INCREASE IN STEERING GEAR FAILURES AT HIS FACILILTY. LASTLY, THERE ARE HUNDREDS OF DOCUMENTED COMPLAINTS ON THE NHTSA SITE AND CHEVY INTERNET FORUMS DESCRIBING THIS EXACT PROBLEM. DESPITE THE EVIDENCE ABOVE, GM WILL NOT REPLACE THE STEERING GEAR AND COVER THE COST 100%. THE CORPORATION IS NOT STANDING BEHIND THEIR CHEVY PRODUCT BUT, MORE IMPORTANTLY, I BELIEVE THEIR COMPLAINT RESOLUTION PROCESSES ARE MASKING A CLEAR QUALITY AND SAFETY ISSUE. I HOPE THE NHTSA CAN EFFECT SOME CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705126April 11, 2015
STEERING
WHEN DRIVING AT SLOW SPEEDS AND THEN MAKING A TURN THE WHEEL LOCKS UP. IT IS ALMOST IMPOSSIBLE TO TURN. IT IS VERY DANGEROUS AND HARD TO KEEP FROM TURNING INTO THE CARS IN THE OTHER LANE. IT HAPPENS AT SPONTANEOUS TIMES. THE PROBLEM IS HAPPENING MORE AND MORE FREQUENTLY AS TIME GOES ON. I LOOKED IT UP TO SEE IF OTHER CHEVY TRAVERSE 2009 OWNERS WHERE HAVING THE SAME PROBLEM AND THERE ARE SEVERAL WITH THE EXACT SAME COMPLAINT ON WWW.CARCOMPLAINTS.COM I DO NOT HAVE THE MONEY TO FIX IT AND IF IT IS A MANUFACTURING PROBLEM I SHOULDN'T HAVE TOO. I WILL NEVER BUY ANOTHER CHEVROLET AND WILL SPREAD THE WORD VIA FACEBOOK AND BY WORD OF MOUTH IF CHEVROLET REFUSES TO ADMIT THAT THIS IS A RECALL AND HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704855April 10, 2015
POWER TRAIN
VEHICLE BEGAN SHIFTING ROUGH. WOULD NOT SHIFT HIGHER THAN 4TH GEAR ON OPEN ROAD. VEHICLE HAS BAD HESITATION IN REVERSE. RECEIVED COPY OF GM'S SERVICE BULLETIN ABOUT THE WAVE PLATE FAILURE IN THESE VEHICLES ON APRIL 9, 2015. CONTACTED GM ABOUT THIS ISSUE AND WAS TOLD BECAUSE MY VEHICLE HAS 122,000 MILES ON IT, THEY WILL NOT COVER REPAIRS. WAS TOLD THE MAX ALLOWED MILEAGE WAS 120,000. THE ISSUE IS MY VEHICLE MAY VERY WELL HAVE BEEN BELOW THE THRESHOLD WHEN THE BULLETIN WAS RELEASED. IT TOOK OVER A MONTH TO RECEIVE NOTICE OF THE DEFECT. IF GM KNOWS THEY HAVE PUT DEFECTIVE PARTS IN VEHICLES, WHY WOULD THEY NOT FIX THE ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703426April 2, 2015
STEERING
BROUGHT VEHICLE IN FOR OIL CHANGE, TECH NOTED STEERING GEAR WAS LEAKING FLUID AND QUOTED $2000 TO REPLACE. AFTER READING THE TSB, SEVERAL FORUMS ONLINE AND THESE COMPLAINTS IT HAS BECOME APPARENT THAT RACK FAILURE IS COMMON PLACE ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700774March 20, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
HAD TO REPLACE THE TRANSMISSION AFTER THE CAR HAD DIFFICULTY SHIFTING AT HIGHER GEARS. SPENT $3500 GETTING A NEW TRANSMISSION. THIS AFTER HAVING THE POWER STEERING FAILING, A NEW TIMING BELT INSTALLED AND A LEAKING WATER PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694865March 17, 2015
POWER TRAIN
DRIVING 2009 CHEVY TRAVERSE FRONT WHEEL DRIVE AND NOTICED THAT THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. WHILE TAKING OFF FROM A STOP THE CAR MOVED SLOWLY THE SHIFTED HARD INTO GEAR CAUSING THE CAR TO LURCH FORWARD VIOLENTLY. I ALMOST HIT ANOTHER CAR IN FROM OF ME AND WAS ALMOST REAR ENDED BY THE CAR BEHIND ME WHEN I SLAMMED ON THE BRAKE. THE PROBLEM IS THE 3 5 R WAVEPLATE, WHICH IS A COMMON PROBLEM WITH THIS VEHICLE AND ALL GM LAMBDA PLATFORM VEHICLES. GOT NO HELP FROM THE DEALERSHIP OR GM IN FIXING THE VEHICLE.WILL COST $2500 TO $3500 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693565March 11, 2015
ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693637March 11, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
2/12/2014:CAR WOULD NOT START IN DRIVEWAY -TOWED TO JPCHEVROLET: CONTROL MODULE FUSE BLOWN;REPLACED FUEL PUMP CONTROL MODULE -ENGINE STARTED AND RAN PROPERLY PER DEALERSHIP. (ALL COVERED UNDER WARRANTY).7/24/14-CHECK ENGINE LIGHT ON: TIMING CHAIN ISSUES GASKETS/SEALS ALL UNDER WARRANTY.REMOTE LOCK TRANSMITTER STOPPED WORKING COULD NOT REPROGRAM - HAD TO BUY NEW ONE 0N 1/19/15 AT SAME TIME ASKED TO CHECK SURGE OF VEHICLE WHEN DRIVG 40-45 MPH - COULD NOT DIAGNOSE. ON OR ABOUT 2/15/2015: CHECK ENGINE LIGHT ON - NEXT DAY CAR WOULD NOT REVERSE -AGAIN IN THE DRIVEWAY -PUSHED CAR TO ROAD DROVE TO DEALERSHIP.NEEDED A TRANSMISSION-ONLY 62780 MI.ON CAR-NO CHOICE HAD TO FIX AND NO HELP FROM GM IN MICHIGAN - "COULD NOT HELP ME" CAR IS NOT EVEN 6 YEARS OLD -BOUGHT IN DECEMBER 2009 AND COST $3473.19 TO FIX. ALSO AGAIN REPLACED FUEL PUMP AFTER EXACTLY ONE YEAR - UNDER WARRANTY...... AM VERY UNHAPPY AND DISSATISFIED WITH THIS CAR AND FEEL IT IS UNSAFE TO DRIVE. GM IS AWARE OF TRANSMISSION PROBLEMS DUE TO WAVE PLATE BROKEN & METAL GOING THRUOUT TRANSMISSION CAUSING DAMAGE WHICH WAS INDICATED ON MY RECEIPTS. LOTS OF PROBLEMS WITH 2009 THRU 2011 TRAVERSE. AM RETIRED ON SOCIAL SECURITY AND A PENSION NOT EXORBITANT - BOUGHT THIS CAR FOR ME AND MY THREE YOUNG GRANDCHILDREN AND THOUGHT THIS WOULD BE MY LAST CAR TO PURCHASE - WAS I EVER WRONG...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693357March 10, 2015
STEERING
MY POWER STEERING PUMP FAILED AND THE RACK AND PINION SYSTEM IS LEAKING ON MY 2009 CHEVY TRAVERSE. AFTER SOME RESEARCH THIS IS A VERY COMMON ISSUE THE GM IS NOT ADDRESSING PROPERLY. THEY WILL REPLACE THE PUMP BUT THE COST OF REPLACING THE RACK AND PINION WILL NOT BE COVERED. THERE HAVE BEEN NO RECALLS AND THIS ISSUE. THIS CAN OCCUR WHILE DRIVING AND COULD CAUSE AN ACCIDENT AND EVEN DEATH. GM NEEDS TO ADDRESS THIS SITUATION BEFORE THAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693024March 9, 2015
POWER TRAIN
VEHICLE VIOLENTLY SHAKING IN REVERSE. LATE SHIFTING IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693025March 9, 2015
POWER TRAIN
VEHICLE VIOLENTLY SHAKING IN REVERSE. LATE SHIFTING IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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