Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10267908May 7, 2009
STEERING
CLUNKING FROM FRONT SUSPENSION, GM KNOWS THERE IS A PROBLEM, WHAT HAPPENS IF INTERMEDIATE SHAFT FAILS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266263April 21, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL PUMP HAS FAILED TWICE. THE VEHICLE STALLED AND WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED UNDER WARRANTY AT 35,852 MILES. DURING THE SECOND FAILURE, THE ENGINE LIGHT ILLUMINATED AND THE CONTACT TOOK THE VEHICLE TO THE DEALER. THEY PERFORMED A DIAGNOSTIC AND STATED THAT THE FUEL PUMP WAS FAILING. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS WAITING ON AN ESTIMATE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 35,852 AND CURRENT MILEAGE WAS 123,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265130April 13, 2009
TIRES, TIRES:TREAD/BELT
I WAS DRIVING ON A 70 MILE HIGHWAY WHEN I FELT A VIBRATION AND THEN MY BACK RIGHT TIRE TREAD BLEW OFF (IN A COMPLETE CIRCLE) AND I WAS LEFT DRIVING ON MY RIM. ALL FOUR OF MY TIRES AND BEEN REPLACED DUE TO A RECALL IN 2007. FOUR NEW TIRES OF THE SAME BRAND WERE INSTALLED. THE SAME THING IS HAPPENING ON THESE TIRES THAT THE ORIGINAL TIRES WERE RECALLED FOR. I WAS ABLE TO PULL OFF THE ROAD SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264327April 7, 2009
ELECTRICAL SYSTEM, TIRES:BEAD
2001 CHEVY SUBURBAN 8.1 WHEN DRIVING AT ALL SPEEDS JUST DIES. STARTS BACK UP 5-15MINS. REALLY SCARY IF YOUR DOING 75 MPH IN HEAVY TRAFFIC. I AM 99% SURE ITS THE CRANKSHAFT SENSOR. GM HAS A RECALL ON 2001 2500 HD TRUCKS ONLY!!!!I FOUND OUT ABOUT THE CRANKSENSOR FROM SOME PEOPLE ONLINE WHO LEARNED THE HARD WAY .WITH TODAY TIMES PEOPLE CANT AFFORD TO PAY BIG BUCKS FOR LITTLE PARTS. GM NEEDS TO EXTEND THE RECALL TO ALL 8.1 L REGARDLESS OF YEAR OR MAKE. I FOUND A WEB SITE THAT SOME BOAT MOTORS ARE DOING THE SAME THING 8.1 GM. CHEAP IF YOU FIX IT BEFORE YOUR OUT ON A ROAD TRIP. P.S. I HEARD ABOUT A OPENING ON THE HUMP BUT GM LINE WELDED IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262847March 23, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT DISCOVERED THAT THERE WAS A RECALL FOR THE 2001 SILVERADO WITH THE SAME ENGINE, BUT NOT FOR THE SUBURBAN. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260900March 6, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2001 CHEVROLET SUBURBAN 1500. I HAD REAR BRAKES AND ROTORS REPLACED AT 87813 MILES IN 02/08. AT APPROXIMATELY 78713 MILES THE FRONT BRAKE PADS WERE REPLACED. THE VEHICLE NOW HAS APPROXIMATELY 104783 MILES ON IT AND THE REAR PADS ARE GONE AND THE REAR ROTORS ARE WARPED. THE FRONT PADS CURIOUSLY STILL HAVE 2/3 OF THE PAD LEFT. WHEN GOING ONLINE I FOUND A RECALL EFFECTING THE BRAKE SYSTEM OF THE VEHICLE NHTSA # 05V379000. DOING MY DUE DILIGENCE I CALLED GM CUSTOMER SERVICE ABOUT THE PROBLEM AND THEY STATED THAT THIS PARTICULAR RECALL IS NOT OPEN FOR THE VIN # OF MY VEHICLE. AFTER READING THE ACTUAL RECALL ON YOUR WEBSITE IT WOULD APPEAR MY VEHICLE WHICH IS IN FACT REGISTERED IN THE STATE OF OHIO A "SALT-BELT" STATE WHICH WAS ONE OF THE PRIMARY CONSIDERATIONS FOR THE RECALL. I AM CURIOUS AS TO WHY THE RECALL WOULD NOT BE IN EFFECT ON MY VEHICLE. DOES MY VEHICLE FIRST HAVE TO BE INVOLVED IN AN ACCIDENT CAUSING INJURIES BECAUSE OF A BRAKE FAILURE BEFORE THIS WILL BE ADDRESSED? NO COMMON CAR OWNER WOULD SUSPECT THAT AFTER 15K MILES REAR BRAKES WOULD NEED TO BE REPLACED AND WOULD MORE THAN LIKELY CONTINUE DRIVING THE VEHICLE UNTIL THERE WAS A CATASTROPHIC BRAKE FAILURE THAT COULD LEAD TO SERIOUS INJURY. I WOULD LIKE SOMEONE TO GET AN EXPLANATION FROM GENERAL MOTORS AS TO WHY THIS IS NOT BEING ADDRESSED IN THESE VEHICLES NOT SUPPOSEDLY AFFECTED BY THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260248February 27, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. IN AUGUST OF 2004, AT 99,551 MILES, THE ENGINE STALLED WHILE DRIVING 55 MPH. THE VEHICLE SHUT OFF SUDDENLY AND WAS TOWED TO A REPAIR SHOP. THE CONTACT PAID FOR THE FUEL PUMP AND FUEL FILTER TO BE REPLACED. IN JULY OF 2008, THE FUEL PUMP AND FUEL FILTER WERE REPLACED FOR THE SECOND TIME. THE FAILURE INVOLVED TWO DEFECTIVE FUEL PUMPS THAT WERE PLACED ON THE VEHICLE. THE FIRST WAS REPLACED BY A SECOND DEFECTIVE PUMP. AFTER THE SECOND REPLACEMENT, THE FUEL PUMP FAILED AGAIN AND THE SHOP REIMBURSED THE CONTACT. THE MANUFACTURER DID NOT ASSIST. THE CONTACT DECIDED TO PURCHASE A FOURTH FUEL PUMP THAT WAS INSTALLED BY AN INDEPENDENT REPAIR SHOP ON JULY 1, 2008. THERE HAD BEEN NO OTHER FAILURES BECAUSE THE VEHICLE CANNOT HAVE LESS THAN A QUARTER OF A TANK OF FUEL. OTHERWISE, THERE WILL BE FAILURES WITH THE ENGINE CRANKING AND STALLING DUE TO THE PUMP LOSING PRESSURE FROM THE LACK OF FUEL CIRCULATION. THE CURRENT AND FAILURE MILEAGES WERE 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255252January 15, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2001 SUBURBAN 2500 8.1 L. 3/4 TON. THE ENGINE WOULD STALL WHILE DRIVING WITHOUT WARNING. IT HAS HAPPENED MANY TIMES INCLUDING IN THE MIDDLE OF AN INTERSECTION AND ON THE FREEWAY GOING AT FREEWAY SPEEDS INCLUDING HAULING A TRAILER. WHEN THIS OCCURS POWER STEERING AND POWER BRAKES ARE LOST WITH HOPES OF BEING ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT GETTING HIT. FOUND NHTSA RECALL # 07V521000 AND GM # 06083. THIS RECALL DESCRIBED MY VEHICLES PROBLEM EXACTLY. TOOK VEHICLE INTO DEALERSHIP MENTIONING RECALL, OUR VIN # IS NOT AFFECTED. DIAGNOSTIC SHOWED CRANKSHAFT POSITION SENSOR FAILURE EXACTLY LIKE THE RECALL. GM WOULD NOT COVER ANY EXPENSES BECAUSE VIN WAS NOT INCLUDED IN RECALL. AFTER REVIEWING OTHER COMPLAINTS, I SEE THAT THERE ARE OTHERS WHO HAVE HAD THE SAME ISSUE AND VIN #'S WERE EXCLUDED FROM THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDED A WIDER RANGE OF VIN #'S OR AT LEAST INVESTIGATED FURTHER. TOO MUCH OF A COINCIDENCE AND TOO DANGEROUS OF A SITUATION TO LET THIS GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254702January 12, 2009
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 70 MPH, THE VEHICLE WOULD RANDOMLY SHUT OFF AND COMPLETELY STOP. THE OTHER COMPONENTS, SUCH AS THE RADIO, WERE STILL OPERABLE. THE POWER STEERING AND BRAKES WERE ALWAYS AFFECTED AND WOULD BECOME INOPERABLE. OCCASIONALLY, THE VEHICLE IMMEDIATELY RESTARTS AND OTHER TIMES, THE CONTACT MUST WAIT A COUPLE OF MINUTES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254420January 9, 2009
SERVICE BRAKES, HYDRAULIC
INITIALLY PURCHASED SUBURBAN WITH 61,000 MI. HAD NO PROBLEMS WITH ANYTHING. I RECEIVED A NOTICE FROM GM FOR A RECALL ON 2001'S FOR ACTIVATION OF ABS BRAKING SYSTEM AT SLOW SPEEDS. HAVING NO PROBLEMS WITH IT AT THE TIME I WAITED A FEW WEEKS BEFORE GOING TO BERGSTROM CHEVY IN NEENAH WI. I LET THEM TAKE THE VEHICLE IN THE GARAGE TO DO THE RECALL WORK. 2 AND A HALF HOURS LATER THEY CALLED ME FROM THE WAITING AREA AND SAID IT WAS READY. I DROVE AWAY AND CONTINUED TO HAVE NO PROBLEMS UNTIL APPROX. 14 MONTHS LATER WHEN THE ABS STARTED TO ACTIVATE AT EVERY STOP AT AROUND 5MPH. IT CONTINUES TO DO THIS NOW AND HAS SINCE THE SUMMER OF 2008. I CONTACTED BERGSTROM AND GM ABOUT THE PROBLEM AND THEY SAY THEY NO LONGER DO THIS RECALL WORK WITHOUT CHARGE. I LOOKED AT THE BOLT HEADS ON THE FRONT BRAKE CALIPERS TO SEE IF THEY WERE MARRED BY REMOVAL AND THERE IS NO EVIDENCE THAT THESE BOLTS WERE EVER REMOVED FOR SERVICING THE SENSORS. THE FACING OF THE BOLTS IS STILL INTACT WITH NO MARKING OF ANY KIND ON THESE BOLTS SO I AM CERTAIN BERGSTROM NEVER REMOVED THE CALIPERS TO CLEAN THE SENSORS. I AM FURIOUS WITH GM AND THEIR PRODUCTS - I HAVE ALWAYS BEEN A GM CUSTOMER SINCE BEGINNING TO DRIVE IN 1976 BUT WITH THE PRODUCTS THEY'VE BEEN PRODUCING IN THE LAST 10-15 YEARS I WILL NEVER BUY ANOTHER LATE MODEL GM PRODUCT.( I AM ALSO HAVING ISSUES WITH THE INTAKE MANIFOLD ON MY 1998 BUICK PARK AVE - ANOTHER INFERIOR GM PRODUCT) IT'S NO WONDER THE COMPANY IS HAVING FINANCIAL DIFFICULTY WITH ALL THE COMPLAINTS I'VE BEEN HEARING ABOUT AND EXPERIENCING WITH THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254431January 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE CRANKSHAFT POSITION WORKS INTERMITTENTLY OR FAILS COMPLETELY. WHEN THE SENSOR OPERATES INTERMITTENTLY, THE SES INDICATOR ILLUMINATES AND THE VEHICLE DRIVES ROUGHLY. WHEN THE ENGINE STALLS, IT RESTARTS IMMEDIATELY OR AFTER A COOL DOWN PERIOD. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 65,000. UPDATED 3/3/09 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254188January 7, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
24 HOURS PREVIOUS THE DRIVER SIDE WINDOW SWITCH MADE A CLICKING SOUND. THE CAR THEN CAUGHT ON FIRE AT THE DOOR, BURNING TO THE FRAME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10252024December 16, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE FUEL PUMP AND FILTER FAILED AND COULD BE REPLACED AT AN ESTIMATED COST OF $1,100. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250495December 2, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED 30 SECONDS BEFORE RESTARTING THE VEHICLE. ONCE IT WAS RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING), IN WHICH THE CRANKSHAFT POSITION SENSOR COULD OPERATE OR FAIL COMPLETELY. THE FAILURES WERE IDENTICAL TO THOSE MENTIONED IN THE RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 72,500. UPDATED 12/16/08 *CN UPDATED 12/19/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248902November 15, 2008
FUEL SYSTEM, OTHER
2001 CHEVY SUBURBAN WITH VORTEC 5.3 L ENGINE. DURING HOT DAYS OR WARM ENGINE, THE THROTTLE STICKS IN "IDLE" POSITION, REQUIRING SIGNIFICANTLY HEAVIER PRESSURE ON THE ACCELERATOR PEDAL RESULTING IN A SUDDEN AND UNCONTROLLABLE ACCELERATION WHEN IT RELEASES FOR THE STUCK "IDLE" POSITION. THIS EVENT OCCURS AT IRREGULAR INTERVALS, ON THE VORTEC 5.3 ENGINE, AS A RELATIVE HAS A SIMILAR PROBLEM WITH THE CHEVY PICKUP AND THE SAME 2001 5.3 VORTEC ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248294November 10, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. ON NOVEMBER 6, 2008, THE CONTACT WAS INVOLVED IN A SERIOUS CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE ENTIRE FRONT END AND PASSENGER SIDE OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS DESTROYED. THE CONTACT HAS PICTURES AND A POLICE REPORT. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE AND THE CONTACT WAS WEARING HER SEAT BELT AT THE TIME. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS PRIOR TO THE CRASH. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247832November 6, 2008
ENGINE AND ENGINE COOLING:ENGINE
CAR STALLED SUDDENLY AT 40 MPH, LOSING POWER STEERING IN TRAFFIC. AFTER A FEW MINUTES THE CAR RESTARTED. INTERMITTENTLY STALLS. WHILE GM HAS RECALLED 2001 SUBURBANS FOR CRANK POSITION FAILURES IN THIS YEAR MODEL, MY PARTICULAR VIN NUMBER WAS NOT COVERED BY THE RECALL. I PURCHASED REPLACEMENT PART AND CORRECTED THE PROBLEM. GM REFUSED TO REIMBURSE. VERY DANGEROUS SITUATION. NO WONDER GM IS IN DECLINE WITH THE LACK OF RESPONSE TO A VERY STRANGE AND DANGEROUS ENGINE STALL WITH ABSOLUTELY NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246840October 27, 2008
FUEL SYSTEM, GASOLINE
I HAVE A 2001 CHEVY SUBURBAN. IN REGARDS TO GM RECALL 05027, MY VEHICLE IS A 2500 SERIES. I EXPERIENCED A FUEL TANK LEAK. AFTER DEALER REMOVED TANK THEY FOUND OVER HEATED WIRING IN THE FUEL PUMP MODULE. I APPEARED TO BE THE SAME PROBLEM AS THE RECALL, HOWEVER THEY SAID THE RECALL ONLY COVERED THE 1500 SERIES. I PHONED GM AND THEY ARE LOOKING INTO IT. IT DIDN'T SOUND PROMISING. I HOPE GM IS AWARE THE PROBLEM EXISTS IN THE 2500. I FELT FORTUNATE TO HAVE AVOIDED A FIRE AS THE LEAK WAS SEVERE IF TANK WAS OVER 3/4 FULL. THE FUEL GAUGE WAS ALSO INACCURATE. PLEASE FORWARD THIS INFORMATION ALONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243265September 23, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. THE CONTACT NOTICED EXCESSIVE GASOLINE LEAKING FROM THE FUEL TANK. THE LEAKAGE OCCURRED CONTINUOUSLY AND WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS EXCLUDED FROM THE RECALL DUE TO THE MILEAGE ON THE VEHICLE; HOWEVER, THE FAILURES WERE IDENTICAL. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE NHTSA CAMPAIGN ID NUMBER AND MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234870July 18, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
ABS RECALL 05068, CLEAN & INSPECT WHEEL SENSORS, 18 NOV 2005. ABS & TRACTION CONTROL WARNING LIGHTS ON,16 JUN 2006 (55977 MILES). DEALER DIAGNOSTIC CODE C0265, ECBM ($925.59 PART) AND ALSO BPMV ($761.14 PART) PLUS APPROX 2HRS LABOR. I ASKED IF IT WOULD BE SAFE TO DISCONNECT THE PUMP FROM THE ABS SYSTEM UNTIL I COULD SEE IF THE RECALL WOULD COVER THIS COST, IT HASN'T HAPPENED AS OF THIS DATE. THE VEHICLE HAS BEEN IN OPERATION SINCE THIS SYSTEM FAILURE. I NOW HAVE LEARNED THAT THE RELAY ON THE EBCM THAT CONTROLS THE POWER HAS CONTACTS THAT WELD CLOSED WHICH CAUSES THE PUMP TO RUN CONTINUOUSLY. I ASKED IF I COULD HAVE THE OLD PART WHEN I GET IT FIXED AND WAS TOLD NO BECAUSE IT MUST BE RETURNED. I ALSO FEEL THAT WHEN I WAS TOLD IT MAY ALSO NEED THE BPMV THAT THE CHECK VALVE HOLDING THE PUMP PRESSURE COULD BE THE TRUE CAUSE OF SYSTEM FAILURE. I FEEL THAT PEOPLE THAT BUY THIS SAFETY FEATURE SHOULD HAVE IT WORK FOR THE LIFE OF THE VEHICLE. I ALSO KNOW THAT THE REPAIR COSTS HAVE SINCE GONE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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