Chevrolet Suburban Complaints (2011)

235 consumer complaints on file.

#10927616November 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926509November 16, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAD A CRACK IN MY DASHBOARD AT THE CORNER OF WHERE MY AIRBAG IS STORED. THIS CRACK COULD IMPACT THE PROPER EXECUTION OF THE THE AIRBAG BEING DEPLOYED. I PURCHASED THIS VEHICLE USED AN AT THE TIME IT WAS A HAIRLINE CRACK WHICH LED TO A LARGE CRACK AND A BREAK IN THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925146November 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3810000 (AIR BAGS); HOWEVER, THE GM REPRESENTATIVE REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT GM WAS ATTEMPTING TO DISPUTE THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918858October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915025October 10, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915164October 10, 2016
UNKNOWN OR OTHER
DASHBOARDS HAVE CRACKED AND FAILED TWICE. SHARP EDGES RESULT FROM CRACKING. UNSAFE EXPOSURE TO DASHBOARD WIRING--SUSCEPTIBLE TO MOISTURE, FOREIGN OBJECT DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910983October 1, 2016
UNKNOWN OR OTHER
DASH BOARD CRACKED IN 2 PLACES-THIS CAR HAS BEEN GARAGED SINCE DAY ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910724September 30, 2016
UNKNOWN OR OTHER
THE DASH BOARD ON OUR TRUCK HAS HAD A CRACK IN IT STARTING NEAR THE WINDSHIELD AND STRETCHING TOWARDS THE INSTRUMENT PANEL. NO KNOW REASON. THE CRACK CONTINUES TO GROW AND IS ALREADY HALF WAY UP THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910856September 30, 2016
UNKNOWN OR OTHER
TOP OF DASH BOARD CRACKED AND BROKE, I AM AFRAID THAT THIS MY EFFECT THE PROPER OPERATION OF THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908793September 22, 2016
UNKNOWN OR OTHER
CRACKED DASH AT AIRBAG AND ABOVE STEERING. DEALER WILL REPAIR VIA AN EXTENDED WARRANTY I PURCHASED WHEN THE AUTO WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908360September 21, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED. I UNDERSTAND THERE IS A LAWSUIT ABOUT IT. OUR VEHICLE IS NOT PART OF TAKATA AIR BAG RECALL EVEN THOUGH IT HAS SPENT PLENTY OF TIME IN THE SOUTHERN STATES THAT ARE PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907955September 19, 2016
AIR BAGS
TAKATA RECALL. WE HAVE NOT RECEIVED INFORMATION FROM CHEVROLET ABOUT WHEN/HOW THEY WILL FIX THIS DEFECT. NEED HELP PLEASE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907969September 19, 2016
UNKNOWN OR OTHER
I WAS DRIVING ON A NICELY PAVED ROAD (NO BOMBS, POTHOLES, ETC...) WHEN ALL OF A SUDDEN MY DASHBOARD CRACKED! IT IS NOW RATTLING AND JIGGLING AND CAUSES A DISTRACTION TO MY LINE OF SIGHT AS I'M DRIVING. I WENT TO MY DEALERSHIP AND WAS TOLD THAT IT IS NOT COVERED UNDER MY WARRANTY AND I WILL HAVE TO PAY THE WHOLE AMOUNT OUT OF POCKET TO HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903640September 5, 2016
STRUCTURE:BODY
CRACKED DASHBOARD ON THE PASSENGER SIDE CLOSE TO THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903404September 2, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN PROBLEM WITH THE SUBURBANS. CHEVY REP WAS SUPPOSE TO INSPECT BUT NOTHING WAS CONVEYED BACK TO ME. I DID NOT ACTUALLY SEE THE DASH CRACK AT THE TIME IT HAPPENED, SO IT MUST HAVE BEEN WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE IS ALWAYS PARKED IN A GARAGE AND NOW ONLY HAS 58,000 MILES ON IT (ALMOST 5 YEARS OLD). THIS CAN BE A MAJOR SAFETY ISSUE IN THE EVENT OF AN AIRBAG DEPLOYMENT. PIECES OF THE DASH COULD BECOME DEADLY WEAPONS IN THE EVENT THE AIRBAGS DEPLOY. THIS APPEARS TO BE A COMMON PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER SINCE IT CAN BE A MAJOR SAFETY ISSUE WHEN BROKEN PIECES OF DASH GO FLYING AROUND THE INTERIOR OF THE VEHICLE AND INJURE OR POSSIBLE KILL A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899539August 30, 2016
UNKNOWN OR OTHER
THE DASH BOARD CONTINUES TO CRACK TO THE POINT WHERE IT WILL BE CRACKED CLEAR THROUGH. ANY KIND OF IMPACT COULD CAUSE THE DASHBOARD TO FRAGMENT AND FLY INTO THE CABIN CAUSING HARM TO THE OCCUPANTS. ADDITIONALLY THE DASHBOARD IS CRACKED WHERE THE DASHBOARD AIRBAG IS DEPLOYED, SO IN THE EVENT OF AN AIRBAG DEPLOYMENT DASHBOARD PIECES WILL ALSO FLY INTO THE CABIN HARMING OCCUPANTS. THIS DASHBOARD IS A CLEAR SAFETY HAZARD AND GM SHOULD BE FORCED TO REPLACE ALL DASHBOARDS FOR THE AFFECTED MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901982August 27, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKING SINCE 8/19/2016. NO ACCIDENT OR ROUGH DRIVING. ASHPALT AND CONCRETE DRIVING ONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897044August 19, 2016
UNKNOWN OR OTHER
MY DASH BOARD HAS CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896654August 17, 2016
UNKNOWN OR OTHER
DASH HAS CRACK ALL ACROSS TO PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893999August 8, 2016
AIR BAGS
ALTHOUGH GM SAYS THAT THE TRUCK IS SAFE, I FEEL THAT DRIVING A POTENTIALLY LETHAL TRUCK WITH DEFECTIVE AIRBAGS, WHOSE CONDITION IS MADE MUCH WORSE BECAUSE OF THE HEAT AND HUMIDITY OF SW FLORIDA, I DO NOT FEEL IT IS SAFE AT ALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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