Chevrolet Suburban Complaints (2009)

162 consumer complaints on file.

#10524759July 14, 2013
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE DRIVER SIDE SECOND ROW WOULD NOT UNLOCK WHEN THE CAR WAS PARKED EITHER BY THE INSIDE UNLOCK MECHANISM OR THE REMOTE CONTROL DOOR UNLOCK BUTTON. HAD TO MANUALLY UNLOCK IN FROM THE INSIDE WHICH WAS DIFFICULT BECAUSE OF HAVING A CARSEAT BACK THERE. SHOULD THERE HAVE BEEN AN ISSUE WHERE I NEEDED TO GET MY CHILD OUT IN A HURRY, THERE COULD HAVE BEEN A MAJOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524270July 10, 2013
ENGINE
PURCHASED A 2008 CHEVROLET SUBURBAN IN 2010, WITH APPROXIMATELY 26,000 MILES. IT CURRENTLY HAS 64,353 MILES AND THE ENGINE IS VIGOROUSLY CONSUMING OIL. ON JULY 10TH, 2013 I WAS ON THE PARKWAY WHEN I BEGAN TO HEAR A TICKING NOSE COMING FROM THE FRONT OF THE VEHICLE, THE WARNING INDICATOR INSIDE THE CAR WENT OFF AND THE DISPLAY READ "OIL PRESSURE LOW", THE ACTUAL READER GAGE WAS MARKING NEARLY AT 0. I EXITED AT THE NEAREST EXIT, AND HAD TO REFILL THE MOTOR OIL WITH NEARLY 6 QTS. THE NEXT OIL CHANGE IS NOT DUE TIL ABOUT A MONTH FROM NOW OR ANOTHER 600 MILES. THERE AREN'T ANY VISIBLE LEAKS, THE TRUCK JUST SEEMS TO BE BURNING OIL FASTER THAN I CAN RUN IT THROUGH TO THE NEXT SCHEDULED OIL CHANGE OR THE 3,000 MILES USUALLY ALLOWED BY MOST OILS. I HAVE DONE SOME RESEARCH AND IT APPEARS THAT A GOOD AMOUNT OF THIS PARTICULAR MODEL HAVE THE SAME EXACT ISSUE. I DO NOT UNDERSTAND HOW IT FALLS ON THE CONSUMER TO MAKE SUCH REPAIRS WHEN IT IS CLEARLY A MATTER THAT SHOULD BE CORRECTED BY CHEVROLET. I DON'T BELIEVE THIS IS A SAFETY ISSUE, BUT IT IS CERTAINLY A MATTER THAT SHOULD BE TAKEN CARE OF AS RUNNING A VEHICLE WITHOUT MOTOR OIL COULD POTENTIALLY KILL THE ENGINE, AND PERMANENTLY DISABLE A VEHICLE, OR EVEN WORSE BRING UP A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURES. I'VE BEEN A FAITHFUL CUSTOMER OF CHEVROLET BUT THIS COULD PERHAPS BE A DEAL BREAKER FOR ME, AS IT HAS BEEN FOR MANY INDIVIDUALS WHOM HAVE TRADED OFF THEIR VEHICLES FOR SOMETHING A BIT MORE RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522198June 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS INTERMITTENTLY WORK. SEEMS TO HAPPEN TO A LOT OF PEOPLE. SAFETY ISSUE. CAN'T GET IN OR OUT OF VEHICLE. WE HAD ONE FIXED AND NOW ALL OF THE DOORS ARE DOING IT. SOMETIMES THE CAR LOCKS ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520228June 17, 2013
LATCHES/LOCKS/LINKAGES
THE LOCK ON THE PASSENGER SIDE DOOR STOPPED WORKING BY THE UNLOCK BUTTON OR THE AUTOMATIC ENTRY BUTTON. HAD IT REPAIRED TO THE TUNE OF $500. NOW BOTH BACK DOOR LOCKS NEED REPLACING. DANGEROUS IF KIDS UNABLE TO GET OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512614May 17, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ABOUT A YEAR AGO THE REAR PASSENGER DOOR LOCK WOULDN'T WORK, NOW ALL DOOR LOCKS WILL NOT LOCK OR UNLOCK WITH REMOTE OR SWITCH. ALSO WILL NOT LOCK/UNLOCK WHEN PUT INTO GEAR OR BACK INTO PART. LOCKS MOVE SLIGHTLY WHEN YOU PUSH THE BUTTON BUT WILL NOT FULLY ENGAGE OR DISENGAGE WHEN MANUALLY PUSHED. NO RECALL DATA AVAILABLE BUT I SEE MANY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511134May 8, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
PURCHASED CAR JULY 09 BEGIN HAVING PROBLEMS IMMED WITH SEATBELT REPLACED 9/17/09, 11/ 25/09, RADIO LOCK, SOLENOID VALVE REPLACED 1/21/10, AUG OF 2010 STARTED HAVING PROBLEMS WITH 4 WHEEL DR. CAR HAS BEEN SERVICED AT LEAST 12 TIMES SINCE THEN FOR 4 WHEEL DRIVE ISSUES. I GOT STUCK IN SNOW DEC. 2012 WITH NO 4 WHEEL DRIVE. THE TRANSFER CASE HAS BEEN REPLACED 6 TIMES SINCE START OFD PROB. I AM CONCERNED FOR THE SAFETY OF THE VEHICLE SINCE I PURCHASED IT WITH INTENTION OF NEEDING 4 WHEEL DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507255April 5, 2013
LATCHES/LOCKS/LINKAGES
DOOR LOCKS NO LONGER WORKING ON DRIVER DOOR, FRONT PASSENGER, AND NOW REAR PASSENGER. DEALERSHIP SAYS ALL THREE NEED REPLACED. DRIVER DOOR WENT FIRST, THEN FRONT PASSENGER, AND THEN REAR PASSENGER. I HAVE FOUND SEVERAL POSTINGS RELATED TO MULTIPLE DOOR LOCK FAILURES - NOT JUST SINGLE LOCKS, BUT MANY CASES OF 2-4 LOCKS FAILING ON A SINGLE VEHICLE. LOCKS ARE VERY EXPENSIVE TO REPLACE (ESPECIALLY IN QUANTITIES OF 3 OR 4) AND REPRESENT A SAFETY ISSUE IF THE DOORS CANNOT BE SECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491827January 8, 2013
VEHICLE SPEED CONTROL
SUDDEN ATTENDED ACCELERATION ACCELERATED FROM 2 MPH TO 60 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482991October 25, 2012
ELECTRICAL SYSTEM
AT 21,000 MILES RIGHT READ DOOR LOCK WOULD NOT OPERATE ELECTRONICALLY. HAD TO MANUALLY MOVE DOOR LOCK BUTTON. DEALER REPLACED LOCK ACTUATOR. AT 49,000 MILES DRIVER'S DOOR LOCK ALSO BECAME INOPERABLE. DEALER REPLACED ACTUATOR. THIS SEEMS TO BE A CHRONIC DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479769October 11, 2012
STRUCTURE
DASHBOARD ON THE DRIVER SIDED CRACKED INTO 2 PIECES. I AM NOT THE ONLY ONE WHO HAVE HAD THIS ISSUES. I FOUND QUITE NUMBERS OF OWNER HAVE THE SAME PROBLEM. THIS IS NOT THE QUALITY YOU EXPECT FROM $50K VEHICLE, I BELIEVE IT IS DUE TO "POORLY" FINISHED JOB. GM SIMPLY REFUSES TO TAKE FULL RESPONSIBILITY AND FORCES ME TO PAY SO CALLED, "DEDUCTIBLE". I BELIEVE THE NHTSA SHOULD LOOK INTO THIS MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446056January 31, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, STEERING
WHILE TAKING 4 CHILDREN TO SCHOOL IN THE MORNING, THE DASH TRACTION CONTROL LIGHT STARTED FLASHING AND THE ENGINE DIED. POWER STEERING AND BREAKS WERE GONE AND I WAS LEFT STRANDED IN THE MIDDLE OF A BUSY INTERSECTION. AFTER SEVERAL FRANTIC MINUTES, I WAS ABLE TO RESTART THE ENGINE A DRIVE HOME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444394January 18, 2012
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN THE ROAD THE STABILITRAK LIGHT COMES ON, AND THE CAR SHUTS OFF. VERY DANGEROUS! GLAD WE WEREN'T ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444070January 17, 2012
ELECTRONIC STABILITY CONTROL (ESC)
AS WE WERE DRIVING ON MAJOR HIGHWAY OUR STABILITRAK LIGHT CAME ON AND THE ENGINE CUT OUT, WE HAD NO POWER. WE WAITED FOR 30 MINUTES AND STARTED ENGINE, IT RAN FINE. THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW. I WOULD LIKE TO HAVE THIS PROBLEM SOLVED AND JUST TO HAVE IT ASSESSED AT OUR LOCAL DEALER IT WILL COST $120. WE CANNOT AFFORD THAT. PLEASE HELP !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434770November 7, 2011
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT EXITED THE VEHICLE AND WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT TURNED THE KEY TO SHUT THE VEHICLE OFF BUT THE GEAR SHIFT SELECTOR SHIFTED INTO DRIVE AND BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432921October 26, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FAILURE OF POWER LOCK ACTUATOR ON REAR DOOR. DOOR FAILS TO LOCK AND UNLOCK AS DESIGNED WHEN VEHICLE IS PUT IN OR TAKEN OUT OF GEAR. THIS APPEARS TO BE A COMMON FAILURE ON THESE VEHICLES FROM WHAT I HAVE BEEN LEAD TO BELIEVE AND TO DATE I'M TOLD GM IS NOT DOING ANY WIDESPREAD RECALLS TO ADDRESS THIS QUALITY AND SAFETY PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400666May 12, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS WERE DEFECTIVE AND WOULD ONLY OPEN WHEN PULLING THE LATCH MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390100March 14, 2011
LATCHES/LOCKS/LINKAGES
2009 CHEVY SUBURBAN CURRENTLY HAS 57,000 MILES. STARTING AROUND 30,000 MILES THE AUTOMATIC LOCKS STARTED TO STOP WORKING. NOW THE PASSENGER FRONT, PASSENGER REAR, AND DRIVERS SIDE READ DOOR LOCKS DO NOT WORK. THEY DO NOT LOCK OR UNLOCK WHILE PUSHING THE SWITCH ON DOOR OR USING THE REMOTE. TOOK TO DEALER TODAY AND WAS ADVISED THAT THE COST TO REPAIR WOULD BE $875.00. RESEARCHED THE ITEM AND IT SEEMS TO BE AN ONGOING AND FREQUENT PROBLEM OVER THE PAST FEW YEARS, YET GM IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY CONCERN TO THOSE OF US WHO HAVE CHILDREN AS THE DOORS TO DO NOT AUTOMATICALLY LOCK LIKE THEY ARE SUPPOSED TO AND THEY CAN BE UNLOCKED WHILE THE VEHICLE IS IN MOTION. I THINK THAT THIS IS AN ISSUE THAT NEEDS TO BE INVESTIGATED DUE TO THE HIGH NUMBER OF COMPLAINTS THAT HAVE BEEN MADE, THE HIGH NUMBER OF REPAIRS THAT HAVE TAKEN PLACE FOR THIS, THE HIGH COST TO CORRECT THE PROBLEM, AND THE SAFETY ISSUE THAT IT CAN CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369008December 2, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY WITH NO ICE OR ADVERSE WEATHER CONDITIONS. WHILE DRIVING MY 2009 CHEVROLET SUBURBAN, THE COMPUTER FLASHED THE STABILITRAK IS DISABLED AND THE ENGINE IS POWERING DOWN. I WAS DRIVING 75 MILES PER HOUR IN RUSH HOUR TRAFFIC AND ALL THE CARS AROUND ME HAD TO SLAM ON THEIR BRAKES AND GO UP ON TO THE MEDIAN TO AVOID ME. MY ENGINE SEIZED UP AND THE CAR WAS MOTIONLESS. THIS IS HIGHLY DANGEROUS AND I COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327505April 26, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING, EXTERIOR LIGHTING
ELECTRICAL MALFUNCTION ON MY 2009 CHEVROLET SUBURBAN LTZ. THE CAR WAS PURCHASED NEW FROM THE DEALER IN NOV 2009. UPON DELIVERY, IT WAS NOTED THAT THE DASH LIGHTS FOR FUNCTION BUTTONS DID NOT ILLUMINATE AND VISOR LAMPS WERE INOPERABLE. DEALER ASSURED US THAT THEY WOULD FIX THE PROBLEM. THE HAZARD OCCURS WHEN THE LIGHT COMPLETELY GO OUT ON THIS VEHICLE WHILE DRIVING AT NIGHT FOR NO APPARENT REASON. AFTER FOUR ATTEMPTS TO FIX THE PROBLEM AND GM TECHNICAL SUPPORT HAS YIELDED NO CLEAR ANSWERS OR ASSISTANCE. I AM CONCERNED THAT MY FAMILY WILL BE INJURED IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303789February 2, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WE PURCHASED A 2009 CHEVROLET SUBURBAN. THREE WEEKS AFTER THE PURCHASE AND AFTER THREE OTHER MAJOR REPAIRS, I WAS TRAVELING ON THE INTERSTATE IN OHIO WHEN THE DASH FLASHED A MESSAGE INFORMING ME TO SERVICE THE STABILITRAC. I HAD ON STAR RUN AN ENGINE DIAGNOSTIC AND THEY INFORMED THAT THE STABILITY CONTROL WAS NO LONGER OPERATIONAL AND TO HAVE IT SERVICED IN THE NEXT SEVEN DAYS. WE DID SO AND THE DEALERSHIP REPLACED THE STEERING ANGLE SENSOR. A WEEK LATER, I WAS TRAVELING THE SAME INTERSTATE AND GOING TO THE SAME LOCATION. THE SERVICE STABILITRAC MESSAGE COMES ACROSS THE INSTRUMENT PANEL. ONCE AGAIN, I HAD ON STAR RUN A DIAGNOSTIC. THIS TIME, THEY ADVISE ME THAT THE ABS IS CURRENTLY NOT FUNCTIONAL AND IT MAY EFFECT MY ABILITY TO STOP IN SHORT DISTANCES. NEEDLESS TO SAY, THE VEHICLE IS NOW SITTING AT THE DEALERSHIP FROM WHICH WE PURCHASED IT. IN FACT, WE ARE GOING THROUGH CONCESSIONS WITH GM IN ORDER FOR THEM TO BUY IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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