Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10399575May 9, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2004 CHEVY SUBURBAN WITH 93409 MILE, HAS BEEN WELL TAKEN CARE OF. A FEW MONTHS AGO I NOTICE IT WAS HAVING A HARD TIME STARTING. LAST WK WE RAN OUT OF GAS AT 1.4 TANK AND THIS WEEKEND WHILE THE FAMILY WAS ON A TRIP PULLING A TRAILER WE RAN OUT OF GAS AT 1/2 TANK, IF YOU GO BY THE GAS GAGE. WE COULD HAVE BEEN BADLY HURT IF WE WERE ON A HILL, OR SOMETHING WHEN WE ALL OF A SUDDEN HAVE NO POWERSTEERING, BRAKES, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398608May 2, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY AND HE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392185March 18, 2011
ENGINE AND ENGINE COOLING
2004 CHEVY SUBURBAN W/80,000 MI. USED FOR TOWING RV-"REDUCED ENGINE POWER". CODES ARE NOT SPECIFIC FOR THE PROBLEM AND MULTIPLE REPAIRS HAVE NOT FIXED PROBLEM. THIS IS AN EXTREME HAZARD WHEN TOWING AS RIG CANNOT MOVE OFF THE ROAD WITH SO LITTLE POWER. I AM READING MANY POSTS ONLINE FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390004March 13, 2011
ELECTRICAL SYSTEM
SPEEDOMETER BEGAN READING INCORRECTLY, PEGGED OUT AT MAXIMUM, DRIFTS AIMLESSLY, THEN STICKS AGAIN. CANNOT GET SPEEDOMETER TO RESET OR READ CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384451February 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE AND FUEL GAUGE WOULD NOT DISPLAY AN ACCURATE READING WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TESTING WHERE THEY DETECTED THAT THE NEEDLE WITHIN BOTH GAUGES WAS STUCK AND INFORMED THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE MANUFACTURER PREVIOUSLY ISSUED A VOLUNTARY RECALL ASSOCIATED WITH THE INSTRUMENT PANEL HOWEVER THE CONTACT DID NOT RECEIVE THE NOTIFICATION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE EXCESSIVE MILEAGE, ALTHOUGH THE MANUFACTURER STATED THAT THEY WOULD CONSIDER EXTENDING THE SPECIAL COVERAGE UNDER THE RECALL. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE MANUFACTURER REGARDING THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382823February 15, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 3-5 MPH THE VEHICLE STALLED. THE WARNING LIGHT DISPLAYED REDUCED ENGINE POWER. SHE ENGAGED HER HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SIDE OF THE ROAD. SHE TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS AND WAS ABLE TO RESTART IT. WHEN SHE RESTARTED THE VEHICLE THE REDUCED ENGINE LIGHT WAS STILL ON AND SHE TURNED THE VEHICLE OFF AGAIN AND RESTARTED IT. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378428January 24, 2011
ELECTRICAL SYSTEM
GAUGE FAILURE, SPECIFICALLY THE SPEEDOMETER, ON THE INSTRUMENT PANEL. THE SPEEDOMETER WORKS INTERMITTENTLY AND ALSO GETS STUCK AT A SPEED > THAN 75 MPH WHEN MY VEHICLE IS GOING MUCH SLOWER THAN THAT AND THEN REGISTERS > 120MPH WHEN I AM GOING AROUND 60-65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377948January 19, 2011
POWER TRAIN, ELECTRICAL SYSTEM
TRANSFER CASE HAD TO BE REPLACED BEFORE 70000 MILES DUE TO BEARING. PASSENGER AIR WENT OUT AND ONLY BLEW HOT AFTER A BATTERY CHANGE, HAD TO REPLACE ENTIRE AIR SYSTEM. AIR SYSTEM WENT OUT AGAIN WITH 2ND BATTERY REPLACEMENT, BUT DEALER WAS ABLE TO "RESET" IT. SPEEDOMETER ONLY WORKS SOMETIMES. BINDING NOISE IN STEERING COLUMN , HAS BEEN LUBED NUMEROUS TIMES WHILE WAITING FOR CHEVY TO ISSUE A RECALL ACCORDING TO DEALER. THIS VEHICLE IS DRIVEN UNDER 15000 MILES A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375543January 11, 2011
ELECTRICAL SYSTEM
2004 CHEVY SUBURBAN WITH APPROXIMATELY 125000 MILES HAD INSTRUMENT CLUSTER FAILURE WITH THE OIL PRESSURE GAUGE AND THE ALTERNATOR OR CHARGING SYSTEM GAUGE AFTER A DROP IN THE AMBIENT TEMPERATURE. TOOK TO DEALERSHIP WHO SAID THE ENTIRE CLUSTER MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371824December 20, 2010
LATCHES/LOCKS/LINKAGES, TIRES
WE HAD TO CHANGE A REAR DRIVER SIDE TIRE BECAUSE WE NEEDED TO ADD AIR TO THE TIRE AND THE SENSOR CONTROL WAS BROKEN. WE TOOK THE TIRE OFF AND REPLACED IT WITH THE SPARE. WHEN RETRIEVING THE SPARE WE HAD A VERY DIFFICULT TIME GETTING IT OFF THE SPARE TIRE HOLDER WINCH. AFTER STRUGGLING WITH THE SPARE TIRE FOR 30 MINUTES WE GOT IT RELEASED AND WHEN WE TRIED TO HOIST THE WINCH BACK UP, IT WOULD NOT GO UP. WE TRIED REPEATEDLY FOR ANOTHER 30 MINUTES WITHOUT ANY SUCCESS. WE HAD TO REMOVE THE ENTIRE TIRE WINCH HOLDER PART SO IT WOULDN'T HANG DOWN WHILE DRIVING. I HAVE BEEN CALLING ALL MORNING TO TRY TO FIND THE PART AND DRAPER CHEVROLET SAID THEY HAVE HAD A LOT OF PROBLEMS WITH THIS PART BUT MAINLY WHEN CUSTOMERS ARE TRYING TO RETRIEVE THE TIRE. MY INCIDENT IS DIFFERENT SINCE IT WOULDN'T GO BACK UP. DRAPER CHEVROLET DID NOT HAVE THIS PART IN STOCK AND I HAVE BEEN CALLING SALVAGE SHOPS AS WELL WITHOUT ANY SUCCESS. I AM CURRENTLY DRIVING WITHOUT A SPARE AND I DRIVE 60 MILES A DAY ON THE HIGHWAY AND THIS IS UNSAFE TO BE DRIVING WITHOUT A SPARE TIRE BECAUSE THE OTHER TIRES SENSOR STEM BROKE ON ITS OWN. WHEN CALLING DRAPER CHEVROLET THEY SAID THE PART COST $170.42 NEW BUT THEY DO NOT HAVE THE PART IN STOCK. I WORK 8:30 A.M. TO 6:00 P.M. MONDAY THRU FRIDAY AND CAN ONLY TAKE CARE OF THIS ON THE WEEKEND. WHICH THIS WEEKEND IS CHRISTMAS DAY. I HOPE YOU UNDERSTAND MY PREDICAMENT AND CAN HELP ME IN SOME WAY TO RECTIFY THIS PROBLEM. I COME FROM A GENERAL MOTORS FAMILY AND HAVE ALWAYS BEEN ABLE TO COUNT ON GENERAL MOTORS DOING THE RIGHT THING. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369702December 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER QUITS WORKING OR GETS JUMPY AND SPORADIC IN WHEN AND HOW IT WORKS. VEHICLE ONLY HAS 57000 MILES ON IT. THE ONLY EVENT THAT WE THOUGHT CAUSED IT WAS THE REALLY COLD TEMPERATURES BUT ITS WARMER NOW AND COMPLETELY QUIT WORKING. IT IS EVERYTIME WE ARE IN THE VEHICLE DRIVING THAT IT DOESN'T WORK. WE HAVE NOT GOT IT FIXED YET. RESEARCHING PROBLEM FIRST TO MAKE SURE NO RECALLS WERE DONE ON IT FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369128December 3, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY SUBURBAN SPEEDOMETER STUCK AND MAX SPEED WITH 72,300 MILES. I ALSO OWN 2004 CHEVY TAHOE WITH OIL PRESSURE GAUGE STUCK AT MAXIMUM WITH 92,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361649October 21, 2010
SERVICE BRAKES, HYDRAULIC
FORWARD BRAKE LINES COMPLETELY RUSTED THROUGHOUT WHICH LED TO A LEAK AND SUBSEQUENT BRAKE FAILURE. OTHER BRAKE COMPONENTS WERE ALSO FOUND TO BE RUSTED SOMEWHAT PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361321October 20, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
2004 CHEVROLET SUBURBAN AIR CONDITIONING INTERMITTENTLY BLOWS HOT AIR ONLY ON THE DRIVER'S SIDE USING THE DUAL ZONE AC CONTROL. GM HAS NO IDEA HOW TO FIX THIS ISSUE. WHILE RESEARCHING FOUND THOUSANDS OF CHEVY OWNER ALL WITH THE SAME COMPLAINT AND WITH NO REAL FIX. THERE SEEMS TO BE SOME CONNECTION BETWEEN THE BATTERY/LOSS OF POWER AND THE CLIMATE CONTROL MODULE BEING DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358848October 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER QUIT WORKING CORRECTLY IT DOES NOT GO BELOW 42 MPH AND SOMETIMES WILL NOT GO BELOW 90 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356680September 20, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I OWN A 2004 CHEVROLET SUBURBAN. THE RIGHT HINGE FOR THE LIFTGATE WINDOW HAS CRACKED AND THERE IS A POSSIBILITY THAT WHEN DRIVING, THE WINDOW COULD FALL OFF IF WIND GETS WITHIN THE WINDOW AND THE HINGES. GM IS IGNORING ANY COMPLAINTS ON THIS EVEN THOUGH THEY ARE ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355154September 13, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES WERE SPONGY AND CONTINUED TO FEEL WEAKENED. THE DEALER REPLACED THE SENSOR FOR THE FRONT ANTI-LOCK BRAKING SYSTEM FIVE TIMES TO NO AVAIL. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEMS WOULD INDEPENDENTLY ENGAGE AT LOW SPEED AND THE BRAKES WOULD FEEL SHAKY. THE DEALER WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 37,520 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340909July 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS COMPLETELY FAILED ON MY 2004 CHEVROLET SUBURBAN. THIS IS A KNOWN, WIDESPREAD PROBLEM THAT GM REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE ... AND REFUSES TO MAKE GOOD ON ... DESPITE THE FACT THAT THEY HAVE ALREADY BEEN COMPENSATED BY THE PARTS SUPPLIER. IT'S TIME FOR THE DEPARTMENT OF TRANSPORTATION TO STEP IN, DECLARE THIS AS A SAFETY ISSUE (WHICH IT IS), AND ENCOURAGE GENERAL MOTORS TO MAKE GOOD ON THESE FAULTY PARTS ... IRRESPECTIVE OF THE ARBITRARY MILEAGE CUTOFF THEY HAVE IMPOSED. ADDITIONAL BACKGROUND ON THE ISSUE, FROM A MEDIA SOURCE... HTTP://WWW.WTHR.COM/GLOBAL/STORY.ASP?S=7434450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339442June 22, 2010
TIRES
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335127June 7, 2010
SERVICE BRAKES, HYDRAULIC
MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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