Chevrolet Suburban Complaints (2002)

439 consumer complaints on file.

#10376855January 16, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I AM THE OWNER OF A 2002 CHEVY SUBURBAN, V8 ENGINE. APPROXIMATELY 8 MONTHS AGO MY CAR BEGAN MAKING TERRIBLE NOISES. TOOK IT TO MY LOCAL CHEVY DEALER WHO INFORMED ME I HAD BROKEN EXHAUST MANIFOLD BOLTS. AND IT WOULD COST OVER $1000 TO REPAIR! I DID NOT HAVE THE MONEY TO FIX IT AND DEALER SAID IT WOULDN'T HURT CAR TO CONTINUE DRIVING. IN JULY OF 2010, MY CHECK ENGINE LIGHT KEPT COMING ON AND TOOK IT TO GET REPAIRED. I WAS TOLD I NEEDED TO REPLACE MY CATALYTIC CONVERTERS. $800 LATER I THOUGHT THEY WERE SEPARATE PROBLEMS. I COME TO REALIZE THAT IT WAS DIRECTLY RELATED TO THE BOLT ISSUE. THROUGH MY RESEARCH, I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH GM CARS. WHY WASN'T THERE A RECALL????? I FEEL DUPED BY GM AND MY GOVERNMENT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375364January 10, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING VARIOUS SPEEDS. THE FAILURE RECURRED OVER A SPAN OF SEVERAL MONTHS UNTIL THE CHECK ENGINE LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 121,988.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372425December 26, 2010
SEAT BELTS, SERVICE BRAKES, HYDRAULIC
SEAT BELT RETRACTOR LOCKS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372228December 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500 LT. WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. HE WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 114,346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369030December 3, 2010
SERVICE BRAKES, HYDRAULIC
OUR 2002 CHEVROLET K2500 SUBURBAN'S ANTI-LOCK BRAKES SLIP (TRIGGER) AT LOW SPEED, WHICH WAS NOT NEEDED, NEARLY CAUSING A COUPLE OF ACCIDENTS. NO BRAKE LIGHT COMES ON DURING THIS TO SHOW FAILURE. THIS HAPPENS EVERY SINGLE TIME THE BRAKES ARE APPLIED WHEN ROLLING TO A STOP. IT IS BELIEVED TO BE A FAULTY WHEEL SPEED SENSOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367097November 22, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 5-10 MPH ON NORMAL DRY ROAD CONDITIONS, THE BRAKES WERE ENGAGED, FOLLOWED BY AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM AND THE VEHICLE BEGAN TO ROLL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 2/23/11 *CN THE MECHANIC FOUND BOTH WHEEL SPEED SENSORS HAD INTERNAL FAILURE. UPDATED 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366300November 15, 2010
SERVICE BRAKES, HYDRAULIC
NON WORKING EMERGENCY BRAKE. (RECENTLY PURCHASED VEHICLE USED.) APPEARS TO BE A VERY COMMON PROBLEM ON THIS CLASS OF VEHICLE BY CHEVROLET AND GMC. REPAIR IS DIFFICULT, COSTLY, AND GENERALLY INEFFECTIVE. VERY DANGEROUS. NOT ONLY WILL THE E-BRAKE TYPICALLY NOT HOLD THE VEHICLE FROM A STAND-STILL. IT WAS NEVER DESIGNED TO SLOW THE VEHICLE WHILE IT IS MOVING IF THE HYDRAULIC SYSTEM FAILS. MOST DRIVERS EXPECT AN E-BRAKE TO DO BOTH. CHEVROLET SHOULD DEVISE A FIX AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365017November 8, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL AND THERE WAS AN EXTREMELY SLOW RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE VEHICLE UNDER THE DRIVER SIDE. THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360979October 18, 2010
ELECTRICAL SYSTEM
2002 SUBURBAN 2500 8.1 FAULTY CRANKSHAFT POSITION SENSOR. VEHICLE DIED ON HIGHWAY AT 65 MPH. ALMOST CRASHED INTO OTHER VEHICLES. THIS HAPPENED A FEW TIMES. THE VEHICLE COULD NOT BE DIAGNOSED. DUE TO THE SENSOR FAULT NEVER BEING STORED IN THE FAULT CODES. THE 2001 8.1 HAS BEEN RECALLED FOR THIS REASON WHY HASN'T THE 2002 ITS THE SAME PART NUMBER? THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. I HAVE THE OLD PART. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359964October 11, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
VEHICLE WILL STALL ON OCCASION WHILE DRIVING DOWN THE ROAD. ACTS AS IF THE ACCELERATOR IS NOT WORKING CAUSING THE VEHICLE TO COME TO A STOP WHILE TRYING TO APPLY THE ACCELERATOR PEDAL. THIS HAS HAPPENED AT LEAST 3 OTHER TIMES SINCE PURCHASING THE VEHICLE NEW. THE FIRST INCIDENT HAPPENED AT ABOUT 10,000 MILES ON THE VEHICLE AND THE LAST INCIDENT HAPPENED WITH A LITTLE OVER 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355875September 16, 2010
STRUCTURE:BODY
2000 CHEVY SUBURBAN REAR GLASS HATCH HINGE ON PASSENGERS SIDE SEPARATED FROM THE GLASS, I HAVE READ ABOUT 50+ OF THESE FROM 2000-2005 MODELS AND GM SAYS NO ONE HAS COMPLAINED. THEY WANT YOU TO BUY A NEW ONE FOR $800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355435September 14, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST BOLTS BREAKING 0N 2002 SUBURBAN 2500 SERIES WITH 6.0 ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353913September 5, 2010
FUEL SYSTEM, GASOLINE
I HAVE A 2002 CHEVY SUBURBAN. THE TRUCK STARTED SHUTTING OFF AT ANY SPEED LEAVING ME WITHOUT POWER STEERING OR POWER BRAKES. I CHANGED THE FUEL FILTER THE NEXT DAY BUT PROBLEM STILL OCCURS. THEN CAR STALLED ON HIGHWAY AND WOULD NOT START AGAIN. CAR STARTED ABOUT 2 HOURS LATER AND THEN CUT OUT A BLOCK DOWN THE ROAD. STARTED THE CAR ANOTHER 3 HOURS LATER AND CAR WAS ABLE TO MAKE IT THE 5 MILES HOME. FUEL PUMP WAS REPLACED ABOUT 50K MILES AGO. STALL IS A DANGEROUS SITUATION WITH NO STEERING AND LITTLE BRAKING ISSUE. WITH ALL OF THE INTERNET FEEDBACK, AND THE 2000 AND 2001 FUEL ISSUES WITH THIS MODEL, CHEVY SHOULD DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353426September 1, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVY SUBURBAN. LOSS OF BRAKES IN VEHICLE. PEDAL COULD BE PRESSED TO FLOOR BOARD. DEALER CONFIRMED BRAKE LINE CORROSION, RUPTURE AND FAILURE. H&L CHEVY, DARIEN, CT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351714August 25, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD INTERMITTENTLY ACTIVATE AT LESS THAN 10 MPH AND WHEN DEPRESSING THE BRAKES. THE BRAKE PEDAL WOULD VIBRATE ABNORMALLY WITH AN INCREASE IN STOPPING DISTANCE AND TIME. THE DEALER REPLACED THE BRAKES YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349463August 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE FREEWAY MY 2002 SUBURBAN WITH A 5.3L FLEX FUEL EQUIPPED VEHICLE JUST WOULD STALL WITH OUT WARNING AND CAUSE ME TO LOSE ALL POWER STEERING AND OTHER ITEM RELATED TO THE ENGINE RUNNING. I HAVE TO WAIT FOR THE VEHICLE TO COOL DOWN BEFORE BEING ABLE TO RESTART IT. NO CODE WOULD SHOW ON THE ON BOARD COMPUTER AND AFTER LOOKING AT OTHER RECALLS IT POINTED TO THE CRANKSHAFT POSITION SENSOR GOING BAD. I AM GOING TO CHANGE IT OUT IN THE MORNING. I HAVE READ OTHERS HAVING THIS SAME ISSUE IN THIS YEAR MODEL AND THINK CHEVY SHOULD DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349069August 12, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SUBURBAN. WHILE DRIVING BRAKES WHERE APPLIED IN A NORMAL MANNER AND DRIVER FELT BRAKE PEDAL GO TO THE FLOOR AND VEHICLE DID NOT STOP. AFTER INVESTIGATION FOUND BRAKE LINE RUPTURED NEAR DRIVERS SIDE REAR WHEEL. SERIOUS INJURY AND DAMAGE WHERE AVOIDED ONLY BECAUSE OF AN EMPTY HIGHWAY AT THE TIME OF OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347477August 5, 2010
WHEELS:HUB
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS BETWEEN 3 TO 10 MPH, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07E106000 (WHEELS: CAP/COVER/HUB). THE REMEDY STATED THE DEALER WAS TO PULL THE SPEED SENSOR, CLEAN THE RUST AND REINSTALL THE SPEED SENSOR. THE CONTACT STATED AFTER REPAIRS, THE FAILURE RECURRED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345780July 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING SUBURBAN ON A LONG TRIP OVER 2 HOT DAYS, ENGINE QUIT WITHOUT WARNING ONCE EACH DAY AFTER MANY HOURS OF DRIVING (5 PEOPLE WITH LUGGAGE, NO TRAILER). FIRST DAY OCCURRENCE WAS AFTER DRIVING IN CITY TRAFFIC WITH MANY STOPLIGHTS BUT SPEED WAS ABOUT 60 MPH AT THE TIME AND QUICKLY LOST POWER AND DIED. SECOND DAY WAS AT SUSTAINED 70+MPH AND QUIT SUDDENLY. BOTH TIMES NEEDED TO PULL OVER AND TURNED OFF FOR A MINUTE AFTER FAILURES AND RESTARTED ON 2ND TRY AND CONTINUED ON FOR ANOTHER 20+ MILES BEFORE STOPPING FOR THE DAY (FIRST DAY) AND STOPPING FOR DINNER (2ND DAY). FUEL IN GAS TANK WAS HALF FULL ON FIRST DAY AND 3/4 ON SECOND DAY. THIS VEHICLE EXHIBITED SAME FAILURE NUMEROUS TIMES 2 YEARS PREVIOUSLY ON HOT DAY PULLING TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344873July 23, 2010
SERVICE BRAKES, HYDRAULIC
MY 2002 CHEVY SUBURBAN WAS SERVICED UNDER NHTSA ID 05V3379000 ON 11/24/06. THE PROBLEM IS THE VEHICLE WILL NOT STOP BETWEEN 5-10MPH DUE TO CORROSION NEAR ABS SENSOR - UNDER RECALL CLEAN AREA AND LUBE. SINCE THIS IS A CORROSION ISSUE IT WILL RECUR MANY TIME IN FUTURE. APPROX 4 YEARS AFTER RECALL SERVICE - I AM HAVING THE EXACT SYMPTOMS DESCRIBED IN RECALL. I THINK THIS RECALL SHOULD BE RECURRING SINCE CORROSION IS CONSTANTLY OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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