Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#766109August 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
I HAD BRAKE TROUBLE ON THIS CAR FROM DAY ONE. MANY BRAKE PADS, TWO MASTER CYLINDERS, MANY SHOES AND DRUMS. THIS VEHICLE IS DEFECTIVE BECAUSE IT WEIGHT IS TOO GREAT FOR THE BRAKING SYSTEM. I WOULD LIKE SOME HELP. PLEASE CALL. MY ACCIDENT WAS CAUSED BY BRAKE FAILURE. DEALERSHIP WHERE I LIVE IN KINGS MTN, NOW DIAMOND CHEVROLET ADMITS. I TOOK THE CAR TO THE DEALER IN SHELBY, NC CARTER CHEVROLET EIGHT TIMES IN ONE YEAR FOR BRAKE PROBLEMS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765647August 14, 2002
TRAILER HITCHES
WHILE BACKING OUT OF OUR DRIVEWAY WITH OUR 32 FOOT TRAVEL TRAILER ATTACHED THE VEHICLE HITCH BROKE. I HAVE APPROXIMATELY 45000 MILES OF TOWING THE TRAILER ON THIS HITCH. IT APPEARS THAT THE WELDS WERE NOT DEEP ENOUGH ON THE LEFT SIDE. I HAVE REPLACED THE HITCH WITH THE SAME PART NUMBER AT A CHEVROLET DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015154July 30, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE DRIVING SIDE VIEW MIRROR MOTOR CAUGHT ON FIRE, CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764419July 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
DRIVING ON THE FREEWAY ON 4 DIFFERENT OCCASIONS THE "ENGINE SERVICE LIGHT CAME ON. FIRST TIME AT 52,000 MILES IN JULY '01, SECOND TIME AT 55,076 MILES IN SEPT. '01, THIRD TIME AT 63,196 MILES IN JUNE '02 AND FOURTH TIME AT 63,766 MILES IN JULY '02. FIRST TIME IT WAS A TRANSMISSION CODE, BUT TRANSMISSION PERFORMED FINE ON TEST DRIVE. SECOND TIME UNKNOWN CODE. THIRD TIME, NO CODE GIVEN. FOURTH TIME TRANSMISSION CODE OF 1870, INTERNAL SLIPPAGE. WE NOTICED THAT COMING OFF THE FREEWAY AFTER 1/2 HOUR OR SO, THE TRANSMISSION SHIFTS ABRUPTLY FROM 1ST TO 2ND GEAR. NEITHER WE NOR THE FORMER OWNER TOWED ANYTHING WITH IT. WE HAD TO GET A REMANUFACTURED TRANSMISSION WHICH IS GOOD FOR 50,000 OR 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764256July 15, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD NOT WORK WHEN TURNED ON IN RAIN STORM. HAS TO STOP ON HWY. AFTER A FEW MINUTES THEY WORKED FOR SEVERAL HOURS. NEXT TIME STARTED VEHICLE WIPER AND WASHERS WOULD NOT WORK. CHECKED AGAIN A FEW MILES LATER AND BOTH WORKED. THIS HAPPENED SEVERAL TIME DURING A THREE DAY TRIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011458June 11, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE GASKET IS LEAKING COOLANT, CONSUMER FEELS THIS MAY CAUSE A FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011439June 10, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE WILL SLAM INTO GEAR. TOOK VEHICLE TO DEALER, AND THEY STATED VEHICLE NEEDED A VALVE COVER. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011117June 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 5 MPH HEARD A LOUD GRINDING NOISE AND VEHICLE WOULD NOT ACCELERATE ANYMORE. DEALER DETERMINED TRANSMISSION NEEDED TO BE REPLACED.*AK.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759919March 28, 2002
STEERING
MY STEERING JUMPS TO THE LEFT UNEXPECTILY AS IF SOMEONE GRABS THE WHEEL AND TURNS IT FAST . NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759833March 26, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CHECK ENGINE LIGHT CAME ON AT TRANSMISSION IMMEDIATELY STARTED SHIFTING EXTREMELY HARD FROM 1ST TO 2ND. READ THECOMPLAINTSTATION.COM AND FOUND NUMEROUS IDENTICAL INCIDENCES WITH OTHER PEOPLE. NEXT FAILURE WAS FAILURE OF THE INTAKE MANIFOLD GASKET RESULTING IN COOLANT LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006295February 21, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE QUIT JUST LIKE SHUTTING OFF OF IGNITION SWITCH. THE PROBLEM TURNED OUT TO BE THE FUEL PUMP. WHILE REMOVING THE FUEL PUMP ASSEMBLY NOTED THAT THE ATTACHING PLUG FOR THE FUEL PUMP HAD ARCED DESTROYING THE PLUG, AND THE WIRE SUPPLYING THE POWER TO THE PUMP HAD ALL THE INSULATION BURNED OFF AND THE WIRE WAS PARTIALLY MELTED. THIS IS A SERIOUS SAFETY ISSUE, AS THE ARCING AND MELTING OF WIRES INSIDE THE FUEL TANK COULD CAUSE AND EXPLOSION IF THE FUEL/AIR MISTURE REACHED STOICHIOMETRIC CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004294February 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WOULD STEP ON THE BRAKES PEDAL TO STOP OR JUST TO REDUCE THE SPEED ON VEHICLE, BUT BRAKES WOULD NOT ACTIVATE, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAD BEEN CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899854December 5, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN CONSUMER DROPPED FUEL TANK OUT FROM UNDER VEHICLE AND STARTED CHANGING FUEL PUMP NOTICED THAT CONTACT WIRES FOR FUEL PUMP WERE CHARRED AND MELTED. DEALERSHIP HAS YET TO EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754025November 2, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
SUDDEN COMPLETE FAILURE OF POWER BOOST WITH LOSS OF EASILY OBTAINABLE BRAKING BY FEMALE DRIVER. NO ACCIDENT THANK GOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898193October 25, 2001
STEERING
DURING NORMAL OPERATION OF VEHICLE THE HANDLING IS LIKE "DRIVING ON ICE." DEALERSHIP HAS EXAMINED VEHICLE AND REPLACED STEERING SENSOR TWICE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752651September 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKING SYSTEM STARTS TO SHAKE AND VIBRATE AS IF DRIVING ON COBBLESTONE ROAD THEN BRAKING SYSTEM SHAKES VIOLENTLY FROM FRONT OF CAR THIS PROBLEM SEEMS TO HAPPEN ONLY WHEN TEMPS ARE VERY HIGH IN THE 100 DEGREE RANGE AS WE GO TO THE DESERT OFTEN. THIS HAPPENS SEVERAL TIMES A YEAR. THE VIBRATIONS START AS WE ARE DRIVING AND YOU CAN FEEL THE FRONT END START TO VIBRATETHE GETS WORSE, IF THE BRAKES ARE APPLIED WHEN THIS IS SHAKING THE WHOLE CAR SHAKES VOILENTLYAND IS HARD TO STOP ALMOST MAKES THE CAR OUT OF CONTROL. THIS CAN GO ON FOR AS LONG AS 45 MINS TO AN HOUR AS WE DRIVE DOWNTHE ROAD OR FREEWAY. THEN IT JUSST STOPS SHAKIN AND DOES NOT AHPPEN AGAIN FOR A FEW DAYS , BUT IF WE ARE STILL IN THE HEAT IT WIL HAPPEN AGAIN. WHEN WE GET HOME AND GOTO THE DEALER THEY CANNOT FEEL THE PROBLEM SO THEY SAY THERE IS NO PROBLEM MY WIFE AND CHILDREN ARE AFFRAID TO RIDE IN THE CAR WHEN WE GO ON TRIPS NOW. THIS PROBLEM MUST BE FIXED. I LOVE THIS CAR AND IT SUITS MY NEEDS BUT THIS HAS TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752508September 24, 2001
TIRES:TREAD/BELT
TREAD INTACT SEPARATED FROM SIDE WALLS & WHEEL, TIRES INSPECTED LAST MONTH DURING A ROTATION AND BRAKE JOB. *AK (DOT NUMBER: URBM053271 TIRESIZE: LT24575R16) (DOT NUMBER: URBM053271 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752220September 15, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP ASSEMBLY RAN SO HOT THAT IT MELTED THE INSULATION ON ONE OF THE LEADS AND THE CONNECTOR GOING TO IT, THAT LEAD IN TURN HAD STARTED TO WELD ITSELF TO THE OTHER WIRES, CREATING A POTENTIAL DIRECT SHORT BETWEEN THESE WIRES INSIDE THE FUEL TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752049September 10, 2001
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SHIFTED VERY HARD AND MAKE A LOUD "CLUNKING" NOISE WHEN SHIFTING INTO FORWARD GEARS AFTER ABOUT THE FIRST 100 MILES. IT WAS TAKEN IN TWICE WHILE STILL UNDER WARRANTY AND I WAS TOLD THERE WAS NOTHING WRONG WITH IT. THE THIRD TIME I TOOK IT IN IT WAS GETTING EXTREMELY BAD, IT WAS NOW OUT OF WARRANTY, AND I WAS TOLD I NEEDED A NEW TRANSMISSION. THE FRONT END HAS BEEN ALIGNED TWICE WITHIN 15,000 MILES AND STILL PULLS HARD TO THE RIGHT. THE ABS SYSTEM HAS FAILED PERIODICALLY OVER A SIX MONTH PERIOD OF TIME - IT WAS REPORTED THREE TIMES. THE THIRD TIME THEY FINALLY DISCOVERED THAT THE SENSOR MODULE ON THE FRONT HUB WAS DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895640August 31, 2001
STEERING: STEERING WHEEL/HANDLE BAR, STEERING
STEERING WHEEL OVER COMPENSATES WHEN MAKING A TURN. DEALER HAS REPLACED SENSOR SEVERAL TIMES. HOWEVER, PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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