Chevrolet Suburban Complaints (2008)

321 consumer complaints on file.

#11042783November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENDORA CHEVROLET (1959 AUTO CENTER DR, GLENDORA, CA 91740; 909-474-7364) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT WAS WAITING FOR TAKATA TO PROVIDE RECALL PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042107November 1, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE FROM GM IN THE JUNE OR JULY 2016, TOOK THE NOTICE TO THE DEALERSHIP, CROSSROADS CHEVROLET OF JOPLIN, MO (417)626-6620, I WAS TOLD I WOULD BE NOTIFIED WHEN TO BRING MY VEHICLE IN TO REPLACE THE AIRBAG. TODAY ON 1 NOV 2017 I AGAIN CONTACTED THE SERVICE DEPARTMENT, AND THIS TIME I WAS TOLD " WE HAVE NO INFORMATION ON A RECALL. " I GAVE THEM THE RECALL # FROM THE GM WEBSITE #2049152 NHTSA #16V383, I WAS THEN INFORMED THAT WAS A BULLETIN FOR HEADLAMP ADJUSTMENT. AFTER FURTHER DISCUSSION I WAS THEN TOLD "GM IS FIGHTING THE DECISION, SO THERE IS NOTHING AVAILABLE FOR THE RECALL." VIN: [XXX] GM RECALL #:2049152 NHTSA # 16V383 DATE ISSUED: MAY 27, 2016 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042168November 1, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041844October 31, 2017
AIR BAGS
TAKATA RECALL. THE RECALL OF MY VEHICLE WAS ANNOUNCED IN MAY 2016. I WAS FIRST NOTIFIED IN JULY 2016. IN THE INTERVENING YEAR AND A HALF, GM HAS BEEN DRAGGING ITS FEET WHILE TAKATA HAS BECOME INSOLVENT AND IS IN THE PROCESS OF BANKRUPTCY REORGANIZATION AND I AM DRIVING MY FAMILY AROUND IN A POTENTIALLY UNSAFE CAR. THAT IS UNACCEPTABLE. IF THE CAR IS UNSAFE, GM NEEDS TO MOVE QUICKLY TO RESOLVE THE PROBLEM SO THAT MORE PEOPLE ARE NOT PUT AT RISK (AND LEFT TO TRY TO COLLECT FROM AN INSOLVENT MANUFACTURER). PLEASE DO SOMETHING TO GET THIS RECALL RESOLVED QUICKLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041032October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HERITAGE CHEVROLET, 12420 JEFFERSON DAVIS HWY, CHESTER, VA 23831, (804) 748-6461) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE REMEDY AND REPAIR PARTS MAY BE SUPPLIED TO THE DEALER. INITIALLY THE VEHICLE WAS ADDED TO THE RECALL MAY 27, 2016 AND THE CONTACT JUST RECENTLY RECEIVED THE INTERIM NOTICE WITH NO ETA AS TO WHEN THE SECOND NOTICE MAY BE SENT FROM THE MANUFACTURER INDICATING THAT THE PART WAS AVAILABLE WHICH WAS UNACCEPTABLE TO THE CONTACT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040911October 29, 2017
AIR BAGS
TAKATA RECALL: IN JULY OF 2016 I RECEIVED A LETTER FROM CHEVROLET INDICATING THAT MY VEHICLE HAS A DEFECTIVE PASSENGER AIRBAG INFLATOR. I TOOK IT TO A DEALER, HALL CHEVROLET IN CHESAPEAKE, AND THEY TOLD ME THEY DID NOT HAVE THE PARTS BUT WOULD CALL ME WHEN THE PARTS ARRIVED. I CALLED SEVERAL ADDITIONAL TIMES AND WAS TOLD THE PARTS HAD NOT ARRIVED, MORE THAN A YEAR LATER I HAVE HEARD NOTHING. THE GM RECALL IS 49152. MY VIN IS: [XXX]. WHAT CAN I DO? IS MY CAR SAFE TO DRIVE? IF TAKATA GOES BANKRUPT, WHAT CAN I DO THEN? IS CHEVROLET STILL LIABLE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040603October 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE CONTACT CALLED SEVERAL DEALERS, INCLUDING WIN KELLY CHEVROLET BUICK GMC (12421 AUTO DR, CLARKSVILLE, MD 21029 (443) 574-5704) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039315October 24, 2017
AIR BAGS
"TAKATA RECALL" THE AIRBAG DEFLATE LIGHT ON MY TRUCK'S DASHBOARD WAS TRIGGERED DUE TO FAULTY AIRBAGS. HAVE CONTACTED A LOCAL DEALER TWICE ONLY TO BE TOLD THAT THERE IS NOT A CURRENT REMEDY OR PLAN IN PLACE TO REPLACE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035928October 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO MANASSAS CHEVROLET (8000 SUDLEY RD, MANASSAS, VA 20109 (703) 596-3031) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO LUCK CHEVROLET (516 S WASHINGTON HWY, ASHLAND, VA 23005 (804) 368-6473) WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE AND SEVEN SPARK PLUGS WERE COVERED WITH OIL GUNK. THE SPARK PLUGS WERE REPLACED. THE DEALER ALSO STATED THAT THE MOTOR IN THE VEHICLE WAS BURNING OIL AND CONTINUOUSLY CAUSED THE NUMBER ONE AND 7 SPARK PLUGS TO FAIL. THE CONTACT STATED THAT THE FAILURE WOULD RECUR EVERY 3-4 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035127October 20, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH CRACKED AT THE CORNER OF THE PASSENGER AIRBAG AND AT THE INSTRUMENT CLUSTER. THE AIR BAG CRACK JUST APPEARED ONE DAY AND THEN A FEW MONTHS LATER THE OTHER CRACK APPEARED. WITH TALKING TO ANOTHER 2008 SUBURBAN OWNER, HE INFORMED ME THAT HIS ALSO DID THE SAME THING IN THE SAME SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034530October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF SCHMITT CHEVROLET (1001 N BROAD ST, FAIRBORN, OH 45324) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034411October 18, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE IN JULY 2016. I HAVE CONTACTED GM AND LOCAL DEALERS A FEW TIMES OVER THE LAST 15 MONTHS TO REQUEST THE AIRBAGS BE REPLACED BUT HAVE BEEN TOLD THE PARTS ARE NOT READY. GM'S LETTER SAYS THE VEHICLE IS SAFE TO DRIVE....IS THE VEHICLE SAFE OR NOT? IF IT IS SAFE THEN WHY ARE THE AIRBAGS BEING REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023889September 17, 2017
STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND IM WORRIED IT WILL AFFECT AIRBAG. IT CONTINUES TO GET LOOSER BY THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022400September 8, 2017
AIR BAGS, STRUCTURE:BODY
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG, IF ITS DEPLOYED THE HARD PLASTIC DASH FRAGMENTS COULD BE DEADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021647September 5, 2017
UNKNOWN OR OTHER
I NOTICED THE DAMAGE ON YESTERDAY. THE DASH ON THE PASSENGER SIDE HAS A CRACK FROM THE TOP TO THE BOTTOM NEAR THE AIRBAG. MY CONCERN IS THAT IT HAS ALREADY CAUSED DAMAGE OR WILL EVENTUALLY CAUSE DAMAGE TO THE AIRBAG AND/OR CAUSE HARM TO A PASSENGER RIDING ON THAT SIDE. I AM SOMEWHAT CONCERNED ABOUT DRIVING IT. I NOTICED IT ON YESTERDAY, SEPTEMBER 4, 2017. I HAVE READ QUITE A FEW COMPLAINTS BY OTHERS INVOLVING DAMAGE WITH THE DASH AREA ON THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016352August 19, 2017
AIR BAGS
TAMARA RECALL. VEHICLE IS TELLING ME TO SERVICE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015866August 16, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE VEHICLE IS IN FOWARD DRIVING MOTION ON STREET OR HIGHWAY(20 - 70MPH)OUT OF NO WHERE, TRUCK WILL HAVE A QUICK SECOND HALT IN ITS MOTION, AS IF SOMEONE PULLED AND RELEASED THE EMERGENCY BRAKE(SEE ATTACH RECORDING) ALL I FEEL IS A SUDDEN JERK WHICH ITS INTENSITY DEPENDS ON TRAVELING SPEED. IT STARTLES ME EVERY TIME! DURING THIS TIME, THE SPEED GAUGE DROP THEN RESUMES REGULAR SPEED, CHECK ENGINE LIGHT APPEAR BUT IMMEDIATELY TURNS OFF AS DOES THE WORDS "PARK ASSIST OFF" ALSO DISPLAYS THEN IMMEDIATELY GOES AWAY. THESE SPORADIC EPISODE ARE BECOMING MORE FREQUENT AND COULD CAUSE TRAGIC ACCIDENT. I HAVE MADE SEVERAL ATTEMPTS TO HAVE ISSUE DIGNOSED BUT UNFORTUNATELY DOES NOT GENERATE CODES, ACCORDING TO ONSTAR. DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE. HOWEVER THEY RECOMMENDED REPLACING THROTTLE POSITION SENSOR, BRAKE LAMP SWITCH, SPARK PLUGS AND WIRES, MASTER CYL AND BRAKE BOOSTER, FLUSHING AND REPLACING BRAKE FLUID FOR POSSIBLE SOLUTIONS BUT IT DID NOT FIX THE PROBLEM. WHAT I HAVE NOTICE THE ISSUE BECOMES MORE FREQUENT WHEN THERE IS STUDDEN BRAKING(STOP AND GO TRAFFIC) FOLLOWED BY INCREASED ACCELERATION. IN ADDITION WHILE SITTING IDLE IN PARK FOR ABOUT 10MINS WITH A/C ON, TRUCK IDLES DOWN LIKE IT IS ABOUT TO CUT OFF(ENGINE LIGHT COMES ON THEN IMMEDIATELY OFF) BUT DOESN'T . DEALERSHIP WAS UNABLE TO DUPLICATE THAT TOO. ALSO AFTER BRAKING FOR STOP LIGHT I SOMETIMES FEEL SEVERAL THUMPS AS THOUGH I'M NOT PUTTING ENOUGH PRESSURE ON BRAKE PEDDLE. NO MATTER HOW MUCH PRESSURE I PUT ON BRAKES THE THUMPS STILL SPORADICALLY OCCUR. SOMETIME WHEN THIS HAPPENS IT IS FOLLOWED BY THE FIRST ISSUE I MEANTIONED WHEN DRIVING IS RESUMED (HAULT,ENGINE LIGHT, PARK ASSIST OFF WARNING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015354August 15, 2017
UNKNOWN OR OTHER
THE DASH HAS CRACKED AROUND THE AIRBAG AND AROUND THE DEFROSTER AND MORE CRACK STARTING. THIS HAS BEEN A MAJOR PROBLEM FOR SO MANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012789August 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE STERLING MCALL GMC DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010477July 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE, IT FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER MYRTLE BEACH CHEVROLET CADILLAC LOCATED AT 1785 HIGHWAY 501 MYRTLE BEACH SC 29577 WHERE IT DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-3107409216. THE CONTACT HAD EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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