Chevrolet Suburban Complaints (1996)

370 consumer complaints on file.

#732903September 30, 2000
TIRES
BOTH TIRES SEPARATED. I STILL HAVE ONE OF THE TIRES WITH DAMAGE OFF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732907September 30, 2000
TIRES
NO SUMMARY LISTED. *AK (DOT NUMBER: TRASHED IT TIRESIZE: 275 X 16.5)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733007September 30, 2000
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
THESE TIRE ACT AS IF THEY ARE OUT OF BALANCE, A SPEEDS OF 65-70MPH THEY WILL SHAKE TO VEHICLE SO BAD,IT DISLOGDES MY CELL PHONE BATTERY. I HAVE HAD THESE TIRE BACK TO FIRESTONE TO BE REBALANCED SEVERAL TIMES. THEY SAY THE TIRE ARE BALANCED CORRECTLY. THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVIN FOR A HALF HOUR OR SO. WHEN THEY ARE COLD THEIR FINE. FIRESTONE HAS BLAMED MY DRIVESHAFT AND CV JOINTS. I HAVE MOVED THE TIRE AROUND THE VEHICLE AND THE VIBRATION FOLLOWS THE TIRES. COULD THESE TIRE BE GOING OUT OF ROUND AFTER THEY WARM UP? I WAS JUST LIVING WITH THIS PROBLEM, BUT NOW I SEE THAT THESE TIRE ARE UNDER INVESTIGATION BY THE NHTSA. (DOT NUMBER: NONE TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733033September 30, 2000
TIRES
WHILE DRIVING SOUTH ON I-81 ON THE 4TH OF JULY WEEKEND, WITH MY WIFE AND CHILD, WE WERE NEAR BLACKSBURG, VA. WE WERE IN A CONSTRUCTION ZONE AND WERE DRIVE APPROXIMATELY 60 MPH. OUR LEFT FRONT TIRE BEGAN TO SHAKE, SO WE PULLED TO THE SIDE OF THE HIGHWAY. A LARGE PORTION OF THE SIDE WALL ON THE TIRE HAD BEEN BLOWN OUT. I BELIEVE IT WAS LUCKY FOR US THAT WE WERE IN A CONSTRUCTION ZONE AT THE TIME AND NOT TRAVELING AT A HIGHER RATE OF SPEED. WE DO NOT HAVE PHOTOS OR THE TIRE, BUT THE MAN AT THE FIRESTONE STORE SAID HE'D NEVER SEEN ANYTHING LIKE IT BEFORE. (DOT NUMBER: VNII BAB38 TIRESIZE: 247/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871896September 29, 2000
TIRES:TREAD/BELT
TRAVELING 65MPH & VEHICLE STARTED TO VIBRATE. WAS TOWING CAMPER AT TIME. STOPPED & CHECKED & NOTICED NOTHING AMISS. DROVE FOR 10 MILES & VIBRATION GOT WORSE. STOPPED AGAIN & CHECKED TIRES. NOTICED TREAD HAD SEPARATED FROM THE CASING, BUT WAS STILL ATTACHED. CONTACTED AAA & TIRE CHANGED FOR SPARE. DO NOT HAVE TIRE. SPARE REPLACED WITH GOODYEAR AT TIRE SHOP. BEEN IN CONTACT WITH FIRESTONE RETAILER BUT NOT GIVEN TIRE EXCHANGEMENT. FIRESTONE STEEL TEX LT245/75416 WITH 47,000 MILES.*AK DOT #W211B1A435. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732641September 27, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY LEAKS AND SUBSEQUENT POSITIVE CONNECTOR/CABLES ROTTENING FROM ACID PREVENT CURRENT FLOW TO THE STARTER AND TO THE COMPUTER - SO THAT THE ENGINE WILL NOT START. IT IS NECESSARY TO LOOSEN THE BATTERY CABLES, AND CLEAN SOAK THEM IN A MIXTURE OF SODA AND WATER, THEN REHOOK! MY WIFE CAN NO LONGER USE THE CAR, BECAUSE SHE IS UNABLE MAKE REPAIRS OF THIS NATURE, IN THE VERY GOOD LIKELIHOOD THAT THE FAILURE TO CRANK WILL OCCUR WHEN SHE IS DRIVING. I HAVE PREVIOUSLY REPORTED THIS, BUT DID NOT REPORT THAT I HAVE JUST DISCOVERED THAT BATTERY ACID LEAKS HAVE CAUSED SEVERE RUSTING OF THE RIGHT FRONT BRAKE TUBING DIRECTLY UNDER THE BATTERY CONNECTIONS. THIS PRESENTS A POTENTIALLY SERIOUS SAFETY MATTER. FYI, THE CAR NOW HAS HAD 3 DELCO 78 SERIES BATTERY IN IT - FIRST TWO REPLACED BECAUSE OF LEAKING!! , AND NOW THE NEW 3RD ONE IS LEAKING. WILLIAM J FISHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871063September 20, 2000
STRUCTURE
FRAME HAS BROKEN ON THE FRONT OF TRUCK. PLEASE PROVIDE FURTHER DETAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731794September 18, 2000
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731013September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE INITIAL SYMPTOM HAS BEEN UPON STARTING THE ENGINE THE CLOCK RESETS TO 1:00 AND THE AIR CONDITIONER LIGHTS GLOW ON AND OFF(BUT THE A/C SWITCH IS OFF). THE NEXT SYMTOM IS WHILE DRIVING THE ENGINE WILL JUST DIE UNEXPECTEDLY. THE SUBURBAN HAS BEEN TAKEN TO SEVERAL DEALERS. THE BATTERY HAS BEEN REPLACED 4 TIMES SINCE THE VEHICLE WAS PURCHASED IN MID-1996. THE BATTERY HAS LEAKED SO BADLY THAT PARTS UNDER THE AREA WHERE THE BATTERY SITS HAD TO BE REPLACED. BESIDES WHAT SEEMS TO BE ELECTRICAL PROBLEMS, THE BRAKES IN THE FRONT HAVE ALREADY BEEN REPLACED 4 TIMES. THIS LAST TIME THE ROTERS WERE REPLACED BECAUSE THE DEALER SAID THEY WERE OUT OF MFG. SPECIFICATIONS. BRAKES AND BATTERY REPAIR ARE NOT UNDER EXTENDED WARRANTY. EACH TRIP TO THE DEALER IS MORE $500.00. THE POTENTIAL FOR A LIFE ENDING ACCIDENT IS SO GREAT WHEN THESE SYSTEMS FAIL ON A VEHICLE. WHY AREN'T THESE VEHICLES BUILT WITH BETTER RELIABILITY? THE TRUCK WAS PICKED UP FROM THE DEALER ON 9/11/2000. THE ELECTRICAL PROBLEMS ARE STILL NOT FIXED! (DESCRIPTION OF VEHICLE: CHEVROLET SUBURBAN, V8 VORTEC 454, 4X4, 3/4 TON). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730761September 8, 2000
SERVICE BRAKES, AIR:ANTILOCK
I HAD TO STOP TO AVOID AN ACCIDENT AND THE BRAKES LOCKED WITHOUT THE ANTILOCK SYSTEM ENGAUGING. THERE MUST BE SOME KIND OF PROBLEM WITH THE ANTILOCK SYSTEM. THIS WAS MY THIRD SUBURBAN. I SOLD THE VEHICLE ONE MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730611September 7, 2000
TIRES:TREAD/BELT
TIRE FAILURES(2)INVOLVED TREAD COMING OFF THE TIRE (SIMILAR TO THOSE BEING RECALLED)( DOT NUMBER: TIRE SIZE: 245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729628August 31, 2000
TIRES
AT 75MPH ON I15 20IN SECTION OF TREAD SEPARTED. STOPPED SAFELY BEFORE TREAD LEFT TIRE. FIRESTONE WOULD ONLY ADJUST TIRE. I WANT FIRESTONE TO REPLACE ALL TIRES ON MY 2500 SUBURBAN. THESE ARE E LOAD RATED TIRES.( DOT NUMBER: TIRE SIZE: LT245/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729524August 30, 2000
TIRES
TREAD SEPARATION ON 4 TIRES--FIRESTONE PRORATED 2 AND I REPLACED 2 WITH MICHELINS AT MY EXPENSE AS I WAS ADVISED NOT TO REPLACE WITH FIRESTONE. TWO TIRES TREAD SEPARATED UNDER 20,000 MILES.( DOT NUMBER: TIRE SIZE: 245/75R16E )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729339August 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
POST ON BATTERY BROKE OFF. BATTERY ACID HAD LEAKED FROM THE BREAK. TRANSMISSION FAILED, FLUID LEVEL HAD BEEN CHECK APPROXIMATELY 10 DAYS PRIOR TO FAILURE. FLUID LEVEL WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868798August 26, 2000
SEAT BELTS:FRONT:RETRACTOR, VISIBILITY:WINDSHIELD WIPER/WASHER
PASSENGER SEAT BELT IS STUCK, WOULD NOT UN OR RETRACT FROM THE RETRACTOR, LEAVING OCCUPANT WITHOUT ANY RESTRAINTS DURING A VEHICLE CRASH; ALSO 98 V 150 001/WINDSHIELD WIPER WIRING: VEHICLE EXPERIENCE A WINDSHIELD WIPERS TO WORK INTERMITTENTLY OR NOT AT ALL, CAUSES REDUCING DRIVER'S VISIBILITY AND INCREASING THE RISK OF VEHICLE CRASH. DEALER NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728922August 24, 2000
TIRES
AS IN OTHER FIRESTONE FAILURES THE TREAD RIPED AWAY FROM THE TIRE COMPLETELY LEAVING THE SIDEWALL INTACT...( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728784August 23, 2000
TIRES
ON SUNDAY, MAY 14, 2000, I WAS TRAVELING SOUTH ON INTERSTATE 95 IN MY 1996 CHEVROLET SUBURBAN. APPROXIMATELY MIDWAY THROUGH CONNECTICUT THE RIGHT REAR TIRE CAME APART CAUSING DAMAGE TO WHEEL, BRAKE LINES, HEATER HOSES AND HEATER CORE FOR REAR HEATER. I DID NOT HIT ANYTHING NOR DID I NOTICE ANY PROBLEMS PRIOR TO THIS INCIDENT. THESE TIRES WERE PURCHASED NEW IN JANUARY 2000 WITH 39441 MILES ON THE ODOMETER. THE APPROXIMATE MILAGE WHEN THE INCIDENT OCCURED WAS 46500. I WAS TOLD BY FIRESTONE'S LEGAL OFFICE THAT THE REASON WAS MY DRIVING FOR AN UNKNOWN PERIOD OF TIME WITH LOW TIRE PRESSURE. I CHECKED THE TIRE PRESSURE PRIOR TO LEAVING A RELATIVES HOUSE THAT MORNING AS WELL AS VISUALLY CHECKING THEM AT LUNCH. THE INCIDENT OCCURED AT APPROX. 2:00PM. I ALSO RELIGIOUSLY CHECK THE TIRE PRESSURE WEEKLY. AT NO TIME DID I FIND A TIRE LOW.( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728732August 22, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS FAIL TO OPERATE AT TIMES.I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THESE. MY 1995 CHEV. 2500PU HAS THE SAME PROBLEM,NO RECALL. MY BROTHER HAS A 1995 CHEV. 2500PU WITH THE SAME PROBLEM,NO RECALL. MY DAD HAS A1994 CHEV.PU WITH THE SAME PROBLEM ,NO RECALL. MY OTHER BROTHER HAS A 1996 CHEV 2500PU WITH THE SAME PROBLEM, NO RECALL ACCORDING TO CHEVROLET ON THESE VEHICLES. THIS IS A SAFETY ISSUE THAT IN MY OPPINION WARRANTS A RECALL. THANK YOU, CHRIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553891August 21, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DELCO BATTERY WAS CRACKED CAUSING ACID TO LEAK DOWN THE WIRING TO THE FRAME. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728051August 16, 2000
TIRES
ON THE THREE SEPARATE OCCASIONS, I FELT VIBRATIONS THAT SEEMED LIKE A LOOSE WHEEL AND IMMEDIATELY STOPPED MY VEHICLE. ON ONE OCCASION, THE LEFT REAR TIRE TREAD SEPARATED FROM THE STEEL AND WAS HALF GONE AROUND THE TIRE. ON THE TWO OTHER OCCASIONS, I COULD FEEL THE SAME VIBRATION AND WHEN STOPPING, I COULD SEE THE TREAD SEPARATION FROM THE STEEL BELT IN THE FORM OF LARGE BUMPS COMPLETELY AROUND THE TIRES. I ATTRIBUTE MY SAFELY STOPPING TO 35 YEARS OF TRAINED PROFESSIONAL DRIVING AND ALWAYS BEING CONSCIENTIOUS OF ANY UNUSUAL VEHICLE SOUNDS AND ACTIONS. EACH TIME THE TIRES WERE REPLACED BY THE SAME FIRESTONE DEALER. A PRORATED CHARGE WAS MADE ON EACH TIRE AND THE DEALER DENIED ANY MANUFACTURING PROBLEMS WITH THE TIRES AND MY TIRES WERE JUST FLUKES. I TOOK THE FOURTH TIRE OFF THE VEHICLE AND PLACED IT INSIDE AS A SPARE TIRE WITH 26,000 MILES ON IT, FEARING IT WOULD TOO SEPARATE. HAD THESE INCIDENTS OCCURRED WHEN EITHER MY WIFE OR DAUGHTERS HAD BEEN DRIVING THE SUBURBAN, I BELIEVE THAT THEIR LIVES COULD HAVE BEEN ENDANGERED. IF YOU WISH EXAMINE THE FOURTH ORIGINAL TIRE OR ANY OF THE REPLACEMENT TIRES, FEEL FREE TO CONTACT ME. I BELIEVE THAT THESE 16-INCH TIRES, DUE TO MY EXPERIENCE, ARE JUST AS LIKELY TO FAIL AS THE 15-INCH TIRES. *AK( DOT NUMBER: SP872KR03L TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban