Chevrolet Suburban Complaints (2011)

235 consumer complaints on file.

#11025219September 24, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024147September 19, 2017
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING NEAR INSTRUMENT PANEL AND PASSENGER AIRBAG CAUSING A DEBRIS CONCERN DURING NORMAL VEHICLE OPERATION AND/OR AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021562September 5, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED UNTIL THE RAIN STOPPED, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO RANDY WISE BUICK GMC DEALER (2530 OWENS RD, FENTON, MI) AND INFORMED THE CONTACT THAT THE WIPERS WERE ONLY GOOD FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE REPLACED TWO YEAR AGO BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021606September 5, 2017
UNKNOWN OR OTHER
VEHICLE DEVELOPED CRACK ACROSS DASHBOARD BETWEEN PASSENGER AIRBAG AND WINDSHIELD VENT PANEL. VEHICLE WAS STATIONARY AND PARKED IN SHADE WHEN DAMAGE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021385September 4, 2017
UNKNOWN OR OTHER
FOR THE PAST FEW MONTHS MY 2011 SUBURBAN WILL RANDOMLY NOT WANT TO SHIFT FROM PARK INTO DRIVE. THE GEAR SHIFTER ACTS LIKE IT IS STUCK. I HAVE TO PUMP THE BRAKE SEVERAL TIMES BEFORE IT WILL ENGAGE. OVER THE WEEKEND MY HUSBAND HAD MY CAR KEYS IN HIS POCKET, OUR 4 YEAR OLD SON CLIMBED INTO THE DRIVERS SEAT AND STARTED TO HOP OVER THE CENTER CONSOLE TO GET TO PASSENGER SIDE. MY HUSBAND WAS GETTING IN IMMEDIATELY AFTER HIM TO SIT IN DRIVERS SEAT. WHEN MY SON HOPPED OVER, HE ACCIDENTLY GRABBED THE GEAR SHIFTER AND MY CAR ROLLED DOWN THE DRIVEWAY INTO OUR CAMPER. SINCE THE CAR WAS NOT ON, NO KEYS IN THE IGNITION, MY HUSBAND'S ATTEMPTS TO STOP IT FAILED. THERE WAS NOT ENOUGH DAMAGE TO TURN INTO OUR INSURANCE COMPANY BUT WE ARE CONCERNED ABOUT THE PROBLEM WITH THE GEAR SHIFTER BEING STUCK AND NOW THIS. I FOUND A RECALL FOR THIS SAME EXACT PROBLEM ON 2013 MODELS AND AM CURIOUS IF IT SHOULD EXTEND TO 2011 AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11020073August 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MANASSAS CHEVROLET, 8000 SUDLEY RD, MANSSAS, VA) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR BRAKE LINES COLLAPSED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED AND A VOICE MESSAGE WAS LEFT, BUT THE CONTACT HAD NOT RECEIVED A CALL BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 11/01/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015772August 16, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
CRACKING DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013593August 7, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING ABOVE THE STEERING WHEEL AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013070August 6, 2017
UNKNOWN OR OTHER
FRONT DASH BOARD IS STRUCTURALLY CRACKED WITHOUT INCIDENT, CRACKED AROUND FRONT PASSENGER AIRBAG , IN THE EVENT OF DEPLOYMENT, DASH MATERIAL MAY IN FACT CREATE SHRAPNEL OR OTHER SHARP OBJECT INFLICTING INJURY OR DEATH TO VEHICLE PASSENGERS. GM HAS FAILED TO FORMALLY RECOGNIZE THIS PROBLEM. ALSO NOTEWORTHY IS GM DEALER ALREADY REPLACED COMPLETE DASHBOARD AT A COST OF ALMOST $2000, AND 14 MONTH LATER CRACKED AGAIN. VEHIICLE LOCATED IN ARIZONA, GARAGED PARKED AND 65,000 MILES ON ODOMETER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003862July 9, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASHBOARD CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002416June 29, 2017
AIR BAGS, UNKNOWN OR OTHER
SEVERAL CRACKS ON THE DASHBOARD THAT COVERS THE AIR BAG ASSEMBLY CONCERNED THAT IF THE AIRBAG DEPLOYS THAT THE PLASTIC FROM THE DASHBOARD WILL CAUSE BODILY HARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001322June 26, 2017
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT NOTICED THAT THE DASHBOARD CRACKED APART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001164June 24, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. DEALER HAS NO REPAIR FOR MY VEHICLE. DASH IS CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995901June 19, 2017
STRUCTURE:BODY
DASH SPONTANEOUSLY CRACKED AT THE AIRBAG PANEL AND OVER THE INSTRUMENT PANEL IN 2011 SUBURBAN WITH 39,000 MILES. GARAGE STORED. I HAVE CONCERN ABOUT THE AIRBAG DEPLOYMENT SAFETY WITH THIS CRACK. A SEARCH ON-LNE REVEALS THIS IS A VERY BIG PROBLEM FOR MANY CHEVY AND GM SUBURBAN/TAHOE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995775June 18, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995313June 15, 2017
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASH ON MY 2011 CHEVY SUBURBAN. THE CRACKS EXTENDED THE LENGTH OF THE DASH AND UP AND AROUND THE PASASNGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994454June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DON HEWLETT CHEVROLET BUICK LOCATED AT 7601 S INTERSTATE HWY 35, GEORGETOWN, TX 78626; (512) 681-3000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD HAVE TO WAIT FOR THE REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994172June 9, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD WHERE THE AIR BAG COMPARTMENT WAS LOCATED WAS FRACTURED IN TWO SEPARATE LOCATIONS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993842June 7, 2017
STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992910June 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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