Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10436332November 18, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE TO LEFT FRONT WHEEL RUPTURED AND BRAKE PEDAL WENT TO FLOOR. AFTER INSPECTING BRAKE LINES IT IS OBVIOUS THAT EVERY METAL BRAKE LINE IS RUSTED FROM END TO END AND IT APPEARS THAT OTHER METAL BRAKE LINES ARE SEEPING FLUID AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433998November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433693October 31, 2011
ENGINE AND ENGINE COOLING
NOTICED NO BOLT HEAD ON DRIVERS SIDE REAR EXHAUST MANIFOLD, WAS NOT SURE IF IT WAS SUPPOSED TO BE THERE. THEN FOUND ANOTHER BOLT HEAD IN SKID GUARD DURING OIL CHANGE, THIS WAS FROM THE FRONT BOLT OF SAME EXHAUST MANIFOLD! THE HEADS BROKE OFF CLEANLY FOR NO VISIBLE REASON. FIXED FRONT BOLT BUT REAR ONE REQUIRES EXHAUST MANIFOLD REMOVAL AT COST OF $400.00. THIS COULD BE VERY DANGEROUS IF MORE BREAK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432595October 24, 2011
FUEL SYSTEM, GASOLINE
SINCE MY LAST MAJOR REPAIR WHICH WAS JULY 2010 WHEN MY RADIATOR AND TIMING BELT HAD MALFUNCTION, WHICH I PAID $653.34 FOR REPAIRS, THE SURBURBAN BEGAN TO STALL AFTER MY LAST OIL CHANGE AT THE DEALERSHIP WHICH WAS 10/04/2011. THE VEHICLE WOULD STALL EACH TIME THE IGNITION KEY WAS TURNED, THEN IT WOULD STALL COMPLETELY AFTER A COUPLE OF TRIES. NOW, THE 2001 SUBURBAN 1500 VEHICLE OF MINE WOULD HAVE A FUEL LEAKAGE AND THE ENGINE STALLS WITH NO RESTART. I TOLD THE DEALERSHIP AFTER MY OIL CHANGE THIS PROBLEM OCCURRED RIGHT AS WE WERE LEAVING THE DEALERSHIP, BUT MY HUSBAND AND I WERE TOLD IT WAS DUE TO THE RECENT OIL CHANGE. NOW THE PROBLEM STILL EXIST WITH NO RESTART AND THE DEALERSHIP SAID TO BRING IT BACK WITH A $90 FEE TO EXAMINE THE VEHICLE WHICH THEY BELIEVE ITS THE FUEL PUMP. I BELIEVE THIS SHOULD'VE BEEN OBSERVED THE DAY OF THE OIL CHANGE WHEN WE INITIALLY OBSERVE THE PROBLEM. IT SEEMS EACH TIME WE HAVE THE VEHICLE OIL CHANGE A PROBLEM OCCUR THE SAME DAY, INWHICH ITS COSTLY TO US. THIS PROBLEM CONTINUES TO EXIST NOW WITH NO START AND THE DEALERSHIP CHARGES US EACH TIME AFTER THE OIL CHANGE TO DETERMINE WHAT THE PROBLEM IS WHICH AS PREVIOUSLY STATED, OCCURS AFTER EACH TIMELY OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429959October 12, 2011
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I WAS DRIVING MY 2001 SUBURBAN AND WHEN I STEPPED ON THE BRAKES, THE PEDAL WENT TO THE FLOOR. NO WARNING OR BRAKE LIGHT CAME ON. I WAS ABLE TO LIMP THE TRUCK HOME AND I SAW THE REAR AXLE WAS WET WITH BRAKEFLUID. THE LEFT REAR BRAKE LINE HAD ROTTED AND BROKE. THE TRUCK IS VERY WELL KEPT UP AND I ALWAYS PRESSURE WASH THE UNDERCARRIAGE AFTER THE SNOW & WINTER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429515October 11, 2011
STEERING, SERVICE BRAKES, HYDRAULIC
AFTER TOWING OUR TRAVEL TRAILER 60 MILES, MY WIFE WAS BACKING SUBURBAN INTO THE DRIVEWAY AND PULLED FORWARD TO ADJUST THE TRAILER ANGLE AND LOST ALL STEERING. WHEN I WENT TO SEE WHAT IT WAS DOING, NOTICED THAT THE BRAKES WERE ALSO VERY DIFFICULT TO OPERATE. WAS ABLE TO BACK THE TRAILER INTO THE DRIVEWAY WITH MUCH EFFORT TO ADJUST THE STEERING. HATE TO THINK WHAT WOULD HAVE HAPPENED IF IT WENT WHILE TOWING A TRAILER ON THE HIGHWAY WITH THE RUSH HOUR TRAFFIC. VERIFIED FLUID WAS FULL AND BELT AND PULLEY WERE SPINNING NORMALLY. MECHANIC SUGGESTED TO CHECK PULLEY, WAS ABLE TO MOVE IT FORWARD FROM THE POWER STEERING UNIT EASILY WITH A SCREW DRIVER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429348October 10, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FAILED BRAKES DUE TO BRAKE FLUID LEAD IN CORRODED BRAKE LINES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428758October 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD EITHER STALL WHILE DRIVING VARIOUS SPEEDS OR FAIL TO START. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 05V155000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428369October 3, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2001 CHEVY SUBURBAN THAT COMPLETELY STALLED OUT, (SEPT 29,2011) WHEN I WAS GETTING READY TO TRANSPORT MY FOUR YOUNG CHILDREN TO SCHOOL. PLEASE NOTE, THAT I'M IN AN AREA THAT IS NOT ACCESSIBLE BY PUBLIC TRANSPORTATION. THIS MEANS THAT WHEN MY CAR IS DOWN, I'M AT THE MERCY OF FRIENDS AND NEIGHBORS WHICH IS QUITE AN INCONVENIENCE. I HIRED A SERVICE GUY TO DIAGNOSE THE PROBLEM AND HE SAID IT WAS A PROBLEM WITH THE CRANKSHAFT. WHILE ORDERING THE PART, HE WAS NOTIFIED THAT THE PART WAS ON A RECALL LIST. I CHECKED THE WEBSITE NHTSA.GOV TO VERIFY AND THE RECALL #07V521000 DID EXIST. I CONTACTED THE CHEVY DEALER (NASH CHEVROLET) IN SNELLVILLE AND WAS TOLD THAT MY VIN# WAS NOT IN THE BATCH AND IF THEY SERVICED IT, THE COST WOULD BE $2500. I CONTACTED THE MANUFACTURER AND WAS TOLD THAT MY PROBLEM COULD BE ATTRIBUTED TO WEAR AND TEAR. I WOULD LIKE TO KNOW IF THERE IS ANY POSSIBILITY TO GET THE DEALER TO REPAIR MY CAR AND IF IT'S POSSIBLE TO HAVE THE INVESTIGATION REOPENED AND THE SCOPE ADJUSTED TO INCLUDE ALL 2001 SUBURBANS THAT ARE NONCONFORMING. I WOULD LIKE TO ALSO KNOW, HOW DOES GM/CHEVY DETERMINE WHICH CUSTOMERS DESERVE TO BE SAFE ON THE ROAD, AND WHY WEREN'T ALL THEIR QUALIFYING CONSUMERS NOTIFIED. IS GM ABOVE THE LAW? HOW IS IT THAT GM IS NOT ALLOWED TO COMPLY TO THESE FEDERAL LAWS AFTER AN INVESTIGATION HAS BEEN CONDUCTED? DOES GM ONLY RESPOND TO THEIR CUSTOMERS IF THEIR IS DEATH AND DISMEMBERMENT OR IF LITIGATION IS INVOLVED? PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425959September 18, 2011
SERVICE BRAKES, HYDRAULIC
AFTER ENTERING THE PARKING LOT OF THE LOCAL SHOPPING CENTER I APPLIED THE BRAKE PEDAL TO PARK IN THE MARKED SPACE BUT THE TRUCK DID NOT STOP, THE PEDAL TRAVEL ALL THE WAY DOWN BUT NO BREAKING EFFECT AT ALL, FORTUNATELY THAT SECTION OF THE LOT WAS MOSTLY EMPTY AND I LET THE TRUCK ROLL TO ALMOST A STOP, PUSH THE BRAKE PEDAL AGAIN AND DID NOT STOP SO ENDED UP USING THE PARKING BRAKE TO STOP THE TRUCK. NO WARNING LIGHT EVER CAME ON SO I WENT TO CHECK THE RUBBER HOSES AND BRAKE LINES UNDER THE TRUCK FINDING A BRAKE FLUID DRIPPING FROM THE AREA UNDER THE DRIVER'S SEAT, CLOSE TO A BIG RUBBER " DOUGHNUT " ( CHASSIS MOUNT ). I PUSHED THE BRAKE PEDAL AND FLUID SPRAYED AGAIN FROM THAT AREA. THERE ARE SEVERAL BRAKE PIPES RUNNING TO AND FROM A SENSOR OR EQUALIZING VALVE MOUNTED ON THE CHASSIS IN THAT AREA. AFTER TOWING THE TRUCK HOME I WENT UNDER IT AND FOLLOW THE TUBING LEAVING FROM THAT AREA TO THE FRONT AND THE REAR OF THE TRUCK, AND IT IS ALL RUSTED WITH THE EXCEPTION OF THE FLEXIBLE HOSES GOING TO THE CALIPERS. I OWN TWO OTHER CARS ( NOT CHEVY'S) THAT ARE OLDER AND USED UNDER THE SAME CONDITIONS AS THE SUBURBAN AND THE BRAKE PIPING LOOKS LIKE NEW ON THOSE, SO I'M INCLINED TO THINK THIS CONDITION IS PARTICULAR TO SUBURBANS OR CHEVROLET IN GENERAL. WOULD THIS INCIDENT HAD NOT OCCURRED IN A PARKING LOT IT WOULD HAVE ENDED IN AN ACCIDENT OR A FATALITY. I'M CALLING THE LOCAL CHEVY DEALERSHIP MONDAY TO CHECK FOR ANY OUTSTANDING RECALL FOR MY TRUCK BUT NEVER RECEIVED A RECALL NOTICE. THIS TRUCK WAS BOUGHT NEW AND HAVE ALWAYS BEEN USED IN MARYLAND, THE WINTERS ARE NOT EXTREME HERE AND MY ONLY THEORY FOR THE EXCESSIVE RUSTING IS THAT THE BRAKE LINES ARE TOO CHEAP. TRUCK WILL BE PARKED INDEFINITELY AND AVAILABLE FOR INSPECTION IF REQUESTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425397September 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT HE NOTICED SMOKE EMITTING FROM UNDER THE HOOD AND AFTER OPENING THE DRIVER SIDE DOOR, HE REALIZED THAT THE DRIVER HEATED SEAT HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED WHO FILED A REPORT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE AND FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424361September 8, 2011
TIRES, TIRES:BEAD
HAD NEW WILDCOUNTRY TIRE, PURCHASED FROM LES SCHWAB SEPARATE FROM THE WHEEL OUT TO A DEFECT. TIRE HAD ONLY BEEN ON THE WHEEL APPROXIMATELY 6 HOURS BEFORE THE INCIDENT. LT 26570R16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419677August 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V521000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 11/17/11 *BF UPDATED 11/23/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418643August 12, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE DID NOT RESPOND AND THE CONTACT DROVE INTO THE CURB TO PREVENT A CRASH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AS A RUPTURED BRAKE LINE, CAUSED BY CORROSION. THE MECHANIC REPLACED THE BRAKE LINE AND THE MASTER CYLINDER. THE FAILURE AND CURRENT MILEAGE WAS 113,854. UPDATED 9/16/11 *CN UPDATED 2/23/12 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418336August 10, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKES WERE APPLIED, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO MOVE FORWARD UNTIL CRASHING INTO A MEDIAN. AS A RESULT, THE MEDIAN MOVED AND CRASHED INTO ANOTHER VEHICLE HEAD ON. A POLICE REPORT WAS FILED. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE BRAKES LINES WERE COMPLETELY RUSTED THROUGH. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10393896March 31, 2011
SERVICE BRAKES, HYDRAULIC
WHILE TOWING MY TRAVEL TRAILER BACK FROM A TRAILER INSPECTION I NOTICED THE BRAKE ON MY 2001 CHEVY 2500 SUBURBAN FOR UNCOMFORTABLY CLOSE TO THE FLOOR. UPON ARRIVAL AFTER SLOWLY LIMPING HOME USING MOSTLY THE TRAILER BRAKES I FOUND THAT A REAR BRAKE LINE HAD RUPTURED AND THE REAR MASTER CYLINDER TANK WAS EMPTY. A LOCAL AUTO SHOP CUT THE LINE AND ADDED A NEW SECTION. PER THE MECHANIC THE RUPTURED LINE IS RUSTED ALONG WITH THE ADJACENT LINES. THE CUT OUT SECTION WAS THROWN OUT BEFORE I COULD SAVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392344March 21, 2011
SERVICE BRAKES, HYDRAULIC
MAIN BRAKE LINE LEAK, LOCATED ON TOP OF CHASSIS LEADING TO REAR BRAKES, LEAKED AT CLIP POINT UNDER PASSENGER DOOR WHERE ROAD SALT RESIDUE CAN SIT AND CORRODE LINE. LINE WAS ALSO HEAVILY RUSTED IN OTHER AREAS OF LINE ON TOP OF CHASSIS. ENTIRE LINE NEEDED TO BE REPLACED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382753February 15, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND FOR 05V155000(FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FIRST RECALL REPAIRED THE FAILURE THAT OCCURRED SEVEN MONTHS LATER WHEN THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT HE NEEDED TO REPLACE THE BRAKING MODULE AND THE EBCM. THE VEHICLE WAS REPAIRED. THE SECOND RECALL NOTICE WAS ISSUED THE FAILURE OCCURRED LATER IN 2010 WHEN THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE FUEL PUMP AND THE FUEL FILTER NEEDED TO BE REPLACED. THE FUEL PUMP AND FILTER WERE REPAIRED. THE FAILURE MILEAGES WAS APPROXIMATELY 120,600. UPDATED 03/24/11*LJ UPDATED 04/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381400February 10, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN K1500. THE CONTACT STATED THAT THE ABS BRAKING SYSTEM FAILED DUE TO RUST AND A LEAK. WHILE STOPPING AT SLOW SPEEDS, THE BRAKES DO NOT STOP THE VEHICLE AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE ABS CONTROL MODULE; REPROGRAMMED THE COMPUTER, THE FRONT HUBS AND THE BEARINGS ON BOTH THE RIGHT AND LEFT FRONT WHEELS FOR $2,000. THE VEHICLE WAS NEVER TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376850January 16, 2011
FUEL SYSTEM, GASOLINE
2001 CHEVY SUBURBAN FUEL GAUGE READING EMPTY WHEN IT IS NOT EMPTY. SMELL OF FUEL AND BURNING COMING FROM CAR. FUEL GAUGE FLOATING, SHOEING EMPTY,FULL, HALF FULL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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