Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10230431June 10, 2008
SEATS
BOTH FRONT BUCKET SEATS MOVE ABOUT ONE INCH UPON ACCELERATION AND DECELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225652April 24, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I OWN A CHEVROLET SUBURBAN,YEAR 2000,IT HAS A 4X4 SYSTEM DEFECT, EVERY 05 SECONDS WARNING APPEARS, AND WHEN WARNING LIGHT, IS ON, SEVERE GRINDING NOISE COMES FROM UNDER THE TRUCK,WE ARE VERY DISAPPOINTED ABOUT THE MANUFACTURER, BECAUSE NO DEALERSHIP WANTS TO SUPPORT ME. I SPENT LOTS OF MONEY THIS TRUCK AND ,PLEASE HELP ME TO GET A SUITABLE SOLUTION THROUGH THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223395April 4, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS IN WET OR SLIPPERY CONDITIONS, THE BRAKES LOCKED. WHILE DRIVING AROUND A CURVE, ALL FOUR WHEELS LOCKED AND THE VEHICLE SLID FOR 20 OR 30 YARDS. THE SURFACE WAS WET AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE STRUCK A CURB, WHICH STOPPED THE VEHICLE. THE REAR DRIVER'S SIDE RIM WAS CRACKED. THE WHEELS UNLOCKED AFTER THREE TO FIVE SECONDS. THE CONTACT NOTICED THAT THE WHEELS USUALLY LOCK WHEN THE PAVEMENT IS WET. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES: HYDRAULIC, ANTILOCK). THE REPAIR WOULD COST $900. THE CURRENT MILEAGE WAS 134,000 AND FAILURE MILEAGE WAS 117,000. UPDATED 04/23/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206407October 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
NHTSA CAMPAIGN # 02V178000: MY 2000, K1500, CHEVROLET SUBURBAN WAS HIT HEAD ON BY A SPEEDING 2003 HYUNDAI TIBURON GT. BOTH VEHICLES SUFFERED SIGNIFICANT DAMAGE AND HAD TO BE TOWED AWAY. THE BUMPER AND GRILL WERE PUSHED BACK INTO THE RADIATOR AND OIL COOLER OF THE SUBURBAN. THE BUMPER FOLDER INTO A V SHAPE AT THE LICENSE PLATE. NO AIR BAGS ON THE SUBURBAN DEPLOYED. THE HYUNDAI AIR BAGS DEPLOYED. I HAVE BEEN TOLD BY CONNELL CHEVROLET THAT THE REFERENCED RECALL DID NOT APPLY TO MY SUBURBAN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10204598October 1, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS ELECTRIC MOTOR CONTINUES TO RUN AFTER VEHICLE HAS BEEN SHUT OFF. THIS HAS HAPPENED BEFORE AND I REPLACED IT THE COST WAS OVER $1000.00 TO HAVE IT REPAIRED. I HAVE DONE SOME RESEARCH AND THIS HAPPENS A LOT TO GM VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203690September 21, 2007
SEATS
DRIVER AND PASSENGER SEAT MOVE ABOUT 1 INCH ON STARTING AND STOPPING. WOULD SEEM TO BE A SAFETY HAZARD IN A HARD STOP OR COLLISION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200535August 23, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME FAILED IN REAR OF TRUCK. FAILURE WAS DISCOVERED AT LOW SPEED BEFORE IT WAS CATASTROPHIC. FAILURE AT HIGH SPEED WOULD HAVE BEEN. TRUCK WAS PULLING TRAILER. NEW QUARTER-FRAME IS NOW BEING INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200363August 21, 2007
PARKING BRAKE
EMERGENCY BRAKE FAILURE,WENT TO HAVE SUBURBAN INSPECTED ,HAD NO BRAKES ,HAD BRAKE PADS AND BOTH DRUMS REPLACED,NEVER EVEN USED EMERGENCY BRAKE ONCE SINCE I OWNED THE VEHICLE SINCE 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200017August 18, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 CHEVROLET SUBURBAN K1500 LS. POWER WINDOW REGULATOR FAILURE. LEFT REAR BECAME INOPERATIVE JAN 07...REPAIRED WITH REGULATOR/MOTOR ASSEMBLY BY DEALER. WAS NOT GIVEN THE OPTION OF SEPARATE REGULATOR AS STATED IN SERVICE BULLETIN. RIGHT REAR INOPERATIVE AUG 07. IN BOTH CASES, THE MOTOR STILL OPERATIVE. THE CABLES DISCONNECTED FROM THE MOTOR ASSEMBLY. THIS WOULD SEEM TO BE A FACTORY/MANUFACTURER DEFECT IN THE CLIPS/FASTENERS TO THE MOTOR ASSEMBLY. WINDOWS WOULD NOT STAY UP AND HAD TO BE TEMPORARILY SECURED UP WITH TAPE TO PROVIDE SOME SAFETY/SECURITY UNTIL REPAIR COULD BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192729June 7, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191988May 29, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE MAKING A LOW SPEED SHARP LEFT TURN, MY POWER STEERING SUDDENLY STOPPED WORKING. I WAS ABLE TO AVOID HITTING ANYTHING. DIAGNOSIS AT THE DEALER WAS THAT THE SHAFT ON THE POWER STEERING PUMP HAD SNAPPED. WHILE LOOKING AROUND ON THE INTERNET TO SEE IF OTHERS HAD THIS PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID 05V005000 ISSUED IN JANUARY 2005 WHICH APPEARS TO DESCRIBE MY EXACT PROBLEM. I HAD BEEN INFORMED OF SEVERAL RECALLS BY CHEVROLET FOR OTHER PROBLEMS BUT HAD NOT RECEIVED ANY NOTICE OF THIS PARTICULAR ISSUE AND WAS UNAWARE OF THE POTENTIAL DANGER. THE DEALER INDICATED THAT THE VIN NUMBER OF MY SUBURBAN WAS NOT ON THE LIST OF AFFECTED VEHICLES. I CONTACTED GENERAL MOTORS CUSTOMER CARE (CASE #71-523372221) AND THEY VERIFIED THAT MY VIN NUMBER WAS NOT PART OF THE POPULATION OF SUBURBAN COVERED BY THIS ACTION. THIS IS A DANGEROUS MATTER. IF MY WIFE HAD BEEN DRIVING OR IF I HAD BEEN TRYING TO AVOID SOMETHING IN THE ROAD AT HIGH SPEED, THERE WOULD HAVE BEEN AN ACCIDENT. I DO NOT KNOW IF I JUST HAPPENED TO RECEIVE AN ISOLATED DEFECTIVE PUMP OR IF THE POPULATION OF DEFECTIVE SUBURBAN IS LARGER THAN CHEVROLET CURRENTLY ACKNOWLEDGES. THE PUMP WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191481May 22, 2007
FUEL SYSTEM, GASOLINE
WHILE MY CARWAS JUST SITTING AT A LIGHT AND THE MOMENT I TRIED TO PULL OFF THE CAR STALLED AS IF IT WAS NOT RECEIVING ANY GAS. IT PUTTED AND THEN IT STOP IN THE MIDDLE OF THE STREET. WHILE THE CAR BEHIND ME WAS CLEARLY NOT PAYING ANY ATTENTION I WAS REAR-ENDED. THE DEALERSHIP STATED IT WAS DUE TO MY FUEL PUMP. I JUST PURCHASED MY 2000 CHEVY SUBURBAN IN OCT. 2006. MY QUESTION TO IS HOW LONG DOES THE RECALL LAST? *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10188512April 22, 2007
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
MY WIFE WAS DRIVING OUR 2000 SUBURBAN ON THE INTERSTATE WHEN SHE HEARD A LOUD SOUND WHICH SOUNDED LIKE SOMETHING HIT THE VEHICLE. UPON INVESTIGATION, WE SAW THAT THE TOP OF THE REAR WINDOW HAD AN INDENTING LIKE SOMETHING HAD HIT IT AND DAMAGED THE REAR GLASS. SO WE FILED A COMPLAINT WITH STATE FARM AND TOOK IT TO A BODY SHOP. THE BODY SHOP LOOKED AT IT AND SAID THAT THE DAMAGE WAS CAUSED BY THE RIGHT HINGE BREAKING WHICH HOLDS THE REAR GLASS TO THE BODY. THE HINGE JUST BROKE ON ITS OWN. AFTER FURTHER INVESTIGATION, I HAVE FOUND OTHER PEOPLE WHO HAVE HAD A SIMILAR EXPERIENCE. IT WILL COST ABOUT $1000 TO REPAIR THIS AS THERE IS NO FORMAL RECALL AT THIS POINT IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175111December 4, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # 05V155000 , PERTAINING TO THE FUEL PUMP, WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO STATED THE PARTS WERE UNAVAILABLE AT THE TIME. ON JULY 26 2005, THE VEHICLE WAS TAKEN TO A SERVICE DEALER DUE TO THE ENGINE MISFIRING, AND INJECTOR ISSUES. THE DEALER REMOVED AND CLEANED THE FUEL TANK, REPLACED THE FUEL MODULATOR, THE NUMBER 2 AND NUMBER 7 INJECTORS, VAPOR CANISTER, VENT SOLENOID, FUEL FILTER, AND CLEANED THE FUEL RAIL LINES. THE REPAIR WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER, WHO STATED THAT THE CONTACT WAS NOT ELIGIBLE FOR REIMBURSEMENT. THE CONTACT CONTINUED TO RECEIVE RECALL NOTICES FOR THIS ISSUE TO THE PRESENT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169162September 24, 2006
UNKNOWN OR OTHER
PAINT PEELING ON VARIOUS PARTS OF MY 2000 CHEVROLET SUBURBAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168528September 18, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR, VISIBILITY:GLASS, SIDE/REAR
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!! *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10167703September 8, 2006
PARKING BRAKE
EMERGENCY BRAKE FAILURE ON MY 2000 CHEVROLET SUBURBAN , I NEVER USED IT, INSPECTION TIME CAME AND I SPENT EIGHT HUNDRED DOLLARS GETTING BRAKE FIXED. BAD E-BRAKE DESIGN ON TAHOE AND SUBURBANS, NEED TO HAVE RECALL GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163569July 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EQUIPMENT
EBCM FAILURE - ABS PUMP RUNS CONTINUOUSLY AND WILL RUN DOWN THE BATTERY. 2ND TIME EBCM HAS FAILED ON THIS VEHICLE. CALLED 800 NUMBER FOR CHEVY - THEY WOULD NOT HELP ME. DEALER WANTS $1100 TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160258June 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH ON DRY ROADS, THE ABS ON THE VEHICLE ACTIVATED WITHOUT WARNING WHICH NEARLY CAUSED A COLLISION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE ABS SENSORS ON BOTH FRONT BRAKES WERE CORRODED. THE SENSORS WERE CLEANED AND REPAIRED. THERE IS A NHTSA RECALL # 05V379000. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159015June 5, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
REAR BACK GLASS IS DETACHING ITSELF FROM THE MOLDING THAT HOLDS THE WINDOW TO THE HINGES OF THE VEHICLE. I HAD THE LOCAL CHEVROLET DEALER LOOK AT THE WINDOW AND THEY TOLD ME THAT IT WAS NORMAL WEAR AND TEAR. I KNOW THAT THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE,(ONLY 4 YEARS OLD WHEN PROBLEM FOUND). NOTHING HAS BEEN DONE TO FIX THIS BUT I THINK THAT THERE SHOULD BE A RECALL BY GMC SINCE I'VE TALKED WITH BODY SHOPS IN THIS AREA AND THIS IS NOT THE FIRST TIME THEY HAVE SEEN THIS TYPE OF PROBLEM. FOR SAFETY IF THIS WINDOW WERE TO SEPARATE WHILE YOU ARE DRIVING IT MAY POSSIBLY CAUSE A MISHAP ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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