Chevrolet Suburban Complaints (1996)

370 consumer complaints on file.

#878253January 16, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THIS VEHICLE IS EXPERIENCING INDENTICAL PROBLEMS AS IN RECALL# 8704 98V150000. WINDSHIELD WIPERS INTERMITTENTLY OPERATE, REDUCING DRIVER'S VISIBILTY, AND INCREASING RISK OF CRASH. MANUFACTURER HAS ADVISED CONSUMER THAT THIS VEHICLE WAS NOT PART OF RECALL ISSUSED, AND WILL NOT COVER EXPENSE FOR REPAIR.*AK THE MANUFACTURER WAS WILLING TO COVER PART COST FOR CIRCUIT BOARD INSIDE THE WIPER MOTOR BUT DEALER WANTS THE CONSUMER TO PAY FOR LABOR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877447January 4, 2001
ELECTRICAL SYSTEM:IGNITION
CONSUMER WAS TRAVELING ABOUT 60 MPH ON MAJOR HIGHWAY AND VEHICLE JUST SHUT OFF WITHOUT PRIOR NOTICE WHILE PULLING A TRAILER. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877129December 28, 2000
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH, HAD A FRONTAL IMPACT WITH A SMALLER VEHICLE ON WHICH DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT OCCUPANTS IN THIS CRASH. NO PRIOR PROBLEMS WITH AIRBAG SYSTEM. DEALER CLAIMED THAT BECAUSE VEHICLE WAS LARGE IMPACT DID NOT TRIGGER AIRBAG SENSOR, AND DID NOT DEPLOY AIRBAGS UNPON IMPACT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#876917December 21, 2000
TIRES:TREAD/BELT
WHILE TRAVELING 75MPH RIGHT REAR TIRE BLEWOUT. VEHICLE VIBRATED. PULLED TO SIDE., AND CHECKED TIRES. NOTICED TREAD HAD PEELED OFF. PUT SPARE ON. BROUGHT ANOTHER TIRE TO REPLACE SPARE. 2ND TIRE LEFT REAR BLEWOUT, SAME THING HAD HAPPENED. THEN, 3RD TIRE, RIGHT FRONT, SAME PROBLEM. THREW AWAY FIRST TIRE. KEPT OTHER TWO TIRES THAT BLEW OUT SAME DAY. VEHICLE WENT OFF ROAD TO THE LEFT & THEN BACK TO THE RIGHT. DRIVER SUFFERED BACK INJURIES DUE TO TREAD SEPARATION OF THIRD TIRE. BRIDGESTONE PUELER APT (AFTER MARKET) LT 265/75R16. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#875613November 28, 2000
SUSPENSION
WHILE TRAVELING AT ANY SPEED VEHICLE MAKE A LOUD NOISE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873591October 23, 2000
EXTERIOR LIGHTING:HEADLIGHTS
DAYTIME RUNNING HEADLIGHTS HAVE STOPPED WORKING, BUT ON DASHBOARD IT IS INDICATED THAT THEY ARE WORKING WHEN THEY ARE NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556154October 16, 2000
POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING
TRANSMISSION SHAFT HOUSING CRACKED IN HALF BECAUSE THE CASTING WAS TOO THIN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872792October 11, 2000
TIRES:SIDEWALL
RIGHT FRONT TIRE IS SHOWING SIGNS OF DRY ROT ALONG SIDEWALL AS LARGE AS A GOOSE EGG. FIRESTONE WAS NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872665October 10, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND WAS PULLING UP INTO DRIVEWAY, AND SHE HEARD A NOISE. WHEN SHE GOT OUT OF THE VEHICLE NOTICED THAT PASSENGER'S REAR TIRE TREAD HAD SEPARATED FROM RIM. FIRESTONE, STEEL TEX #AT, LT245/75R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872523October 8, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
98V 150 001/WINDSHIELD WIPER WIRING: VEHICLE WIPERS WORK INTERMITTENTLY; PROBLEM CAN RESULT IN INOPERATIVE WIPERS, REDUCING DRIVER'S VISIBILITY AND INCREASING THE RISK OF A VEHICLE CRASH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER MANUFACTURER'S RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733583October 6, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE TRANSMISSION'S HOUSING WAS TOO THIN AND CRACKED, THE CATALYTIC CONVERTER CRACKED IN HALF (NOT RUSTED) THE EXHAUST ASSEMBLY CRACKED IN HALF (NOT RUSTED), CHEVROLET WAS CONTACT AND SAID VEHICLE WAS OUT OF WARRANTY AND IT WASN'T THERE PROBLEM. WE'VE KEPT ALL DEFECTIVE PARTS AND CHEVROLET DOESN'T WANT TO LOOK AT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733542October 5, 2000
TIRES
SATURDAY, 30 SEPTEMBER, MY WIFE AND I BEGAN A TRIP, TUCSON TO YUMA, IN A NEWLY ACQUIRED '96 SUBURBAN 2500. EARLIER THAT MORNING I HAD BEEN READING SOME OF THE NEWS THAT HAD BEEN POSTED ON THE INTERNET AND HAD COME ACROSS ANOTHER IN THE NEVER ENDING STORIES OF THE WOES OF FIRESTONE (TIRES). THE (BAD) NEWS HAD SPILLED OVER FROM THE FORD APPLICATIONS TO REFERENCE FIRESTONE'S STEELTEX R4S AND AT MODEL TIRES... THAT COME AS STANDARD EQUIPMENT ON, OF ALL THINGS, THE CHEVROLET SUBURBAN! I WALKED OUT TO THE GARAGE AND LOOKED AT THE TIRES THAT WERE INSTALLED ON THE "NEW" '96 AND FOUND THAT THE VEHICLE HAD LIKE NOW R4S TYPES INSTALLED ON ALL FOUR CORNERS! "NAH, IT CAN'T BE" I SAID TO MYSELF. I HAD READ FURTHER, ON THE INTERNET, THE RESPONSE OF FIRESTONE TO THE NEW ALLEGATIONS WAS FIRESTONE BELIEVED THAT THE SAFETY BOARD/GURUS WERE ONLY BEGINNING THEIR INVESTIGATION AND THAT THERE WAS NO INDICATION THAT ANY REAL PROBLEMS WERE ASSOCIATED WITH THE R4S AND AT MODEL TIRES. WITH RENEWED CONFIDENCE IN FIRESTONE (REINFORCED BY THEIR PUBLISHED STATEMENT) WE STARTED OUR TRIP TO YUMA. SEVENTEEN (17) MILES INTO THE TRIP, TRAVELLING AT 75 MPH (WHICH IS LEGAL SPEED LIMIT IN THIS NECK OF THE WOODS), THINGS GOT REAL EXCITING. THE DRIVER'S SIDE REAR STARTED TO "THUMP" THE TIRE CAME APART, AND CONTROL BECAME "DICEY". WE WERE IN THE LEFTMOST LANE OF THE INTERSTATE WITH AUTOMOBILES TO OUR RIGHT SIDE AND BEHIND US. I GOT THE SUBURBAN TO SLOW ENOUGH, WITHOUT USING BRAKES, TO ENTER THE MEDIAN SAFELY AND REVIEW "THE DAMAGE". A HIGHWAY PATROLMAN (STATE TROOPER) PULLED IN ALONG SIDE TO SEE IF WE WERE OK AND OFFER SOME ASSISTANCE. HE SEEMED TO THINK THAT WE WERE LUCKY NOT TO HAVE REALLY TAKEN A TUMBLE OR ROLLED THE VEHICLE. AN AVERAGE DRIVER WOULD HAVE LOST IT. WE RETURNED TO TUCSON AND IMMEDIATELY REPLACED ALL FIVE (5) FIRESTONE TIRES.*AK (DOT NUMBER: V611B1A378 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733543October 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CHEVROLET, SUBURBAN 1996, LS 1500, 4 X 4 I HAVE ONLY OWNED THIS CAR 2YRS, I HAD TO PUT ON 5 SETS OF BRAKES, 2 SETS OF ROTORS, DRUMS, STEER KNUCKLES, ALTERNATOR, WINDSHIELD WIPER MOTOR, BATTERY, DIFFERENTIAL/AXLES REPLACED AND AIR CONDITION UNIT HAS FOWL SMELL AND THE BACK PASSAGER DOOR STICKS AND WON'T OPEN MOST OF THE TIME. I BOUGHT IT AS A LEASE RETURN WITH 34,900 MILES ON IT. PLEASE HELP ME FIND OUT WHY THIS CAR IS STILL BEING SOLD. I ONLY DRIVE THIS SUBURBAN IN EMERGENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733551October 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ITSELF DIDN'T FAIL THE HOUSING CRACKED. I WAS TOLD BY CHEVY "WHAT DID I EXPECT IT HAD OVER 70,000 MILES. I WAS TOLD BY A MECHANIC THAT IT WAS A DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872388October 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER HAS REPLACED BRAKES 5 TIMES; 2 SETS OF ROTORS & REPLACED DRUMS 1 TIME. DEALER SAID THAT VEHICLE WAS HEAVY, AND IT WAS GOING TO GO THROUGH BRAKES. THEY HAVE TRIED TO PUT DIFFERENT PADS ON, BUT NOTHING WORKED.*AK PINION SEAL WAS LEAKING AND THE VEHICLE MAKES NOISE WHILE TURNING. WIPERS MALFUNCTION DUE TO WIPER MODULE FAILURE. THERE IS A WHINE IN THE FRONT PART OF THE ENGINE DUE TO ALTERNATOR FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733455October 4, 2000
TIRES
@ TIRES HAVE BLOW OUT FORNO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733456October 4, 2000
TIRES
2 OF THESE TIRES BLEW OUT AT DIFFERENT TIMES - FOR NO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733214October 2, 2000
TIRES
THE CAR CAME EQUIPPED WITH THESE TIRES. I HAVE HAD 2 BLOWOUTS CAUSED FROM TIRE SEPARATION; THE FIRST OCCURENCE WAS IN 6/98 WITH APPROX. 35K MILES ON THE TIRE AND THE SECOND IN 8/00 WITH APPROX . 54 K MILES ON THE TIRE. NO DAMAGE TO VEHICLE OR OCCUPENTS. I HAVE 3 TIRES LEFT THAT HAVE 20 K MILES OF USE. SINCE I TOW A RV TRAILER, MY CONCERN IS WHETHER I SHOULD REPLACE THE REMAINING TIRES. (DOT NUMBER: V611B1A TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871982October 2, 2000
TIRES:TREAD/BELT
PE-00-020 REPLACEMENT TIRES ON A 1996 CHEVY SUBURBAN, TIRE SIZE LT24575R16, DOT NUMBER VN11B1A, TIRE HAVE ABOUT 35 THOUSANDS MILES ON THEM. WHEN DRIVING CONSUMER NOTICED VIBRATION COMING FROM THE FRONT END, CONSUMER HAD TIRES INSPECTED AND RIGHT REAR TIRE WAS SHOWED EVIDENCE OF TREAD SEPARATION. CONSUMER ALSO EXPERIENCED A PROBLEM WHEN DRIVING 70 MPH THE LEFT REAR ENTIRE TREAD SEPARATED FROM THE TIRE. TIRE WAS REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872049October 2, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 55 OR 60 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME COMPELETELY OFF, BEATING THE TRUCK TO PIECES. DRIVER WAS ABLE TO CONTROL TRUCK. ORIGINAL TIRE EQUIPMENT ON A 1996, SUBURBAN. TIRE SIZE LT24575R16. TIRE MILEAGE ABOUT 26,000 MILES. OWNER REPLACED TIRE WITH THE SAME TIRE. FIRESTONE WAS NOT CONTACTED ABOUT THE TIRE. CHEVROLET REPAIRED TRUCK, AND OWNER RECEIVED A NEW TIRE FREE OF CHARGE. *AK THE VEHICLE DEALER REPAIRED DAMAGED CAUSED BY THE TIRE FAILURE AS WELL AS REPLACED THE TIRE AT NO COST TO THE CUSTOMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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