Chevrolet Suburban Complaints (2012)

101 consumer complaints on file.

#10781343October 11, 2015
ENGINE
OIL WAS CHANGED AT APPROX 72,000 MILES. NEW FILTER AND QUAKER STATE FULL SYNTHETIC 10W-30 OIL. CURRENT MILEAGE AS OF OCT. 11, 2015 IS 78409 MILES (15% OIL LIFE REMAINING). I HAVE HAD TO ADD 8 QTS. OF OIL SO FAR. THERE ARE NO VISIBLE LEAKS AND EXHAUST DOES NOT SMOKE EXCESSIVELY. THIS IS DEFINITELY NOT NORMAL. ENGINE RUNS GOOD OTHERWISE. I AM IN THE PROCESS OF MAKING AN APPOINTMENT WITH GM DEALER FOR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780568October 7, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP SEIZED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748498August 13, 2015
ELECTRICAL SYSTEM, ENGINE
WHILE JUST STARTING TO ACCELERATE, THE RADIO SHUT OFF, THE AUTOMATIC LOCKS STARTED TO GO UP AND DOWN, THEN THE ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING. I PUT THE TRUCK IN PARK, SHUT OF THE ENGINE AND RESTARTED WITHOUT ISSUE 5 MINUTES LATER. TWO DAYS LATER, THE SAME THING HAPPENED, ONLY THIS TIME, WHEN WE WENT TO RESTART THE TRUCK, IT SEEMED AS THOUGH THE BATTERY WAS DEAD AS NO DOME LIGHTS WOULD COME ON AND THE FOB WOULD NOT WORK THE DOOR LOCKS. 3 HOURS LATER WHEN THE TOW TRUCK OPERATOR SHOWED UP, THE TRUCK STARTED RIGHT UP. THIS HAS HAPPENED 5 TIMES SINCE APRIL 6TH. THE LAST TIME, THE ENGINE SHUT OFF AS I WAS CROSSING A FOUR LANE HIGHWAY. LUCKILY, WE WERE NOT HIT. SEEING MULTIPLE REPORTS OF THE SAME ISSUE MAKE ME THINK IT IS NOT UNIQUE TO MY VEHICLE. "DEAD BATTERY" THAT ISN'T DEAD... "LOCKS GOING UP AND DOWN", "SUDDEN DECELERATION". DOES SOMEONE HAVE TO HAVE AN ACCIDENT AND BE KILLED FOR ANYONE TO TAKE ACTION ON THIS ISSUE?? WHY NOT BE PROACTIVE AND START INVESTIGATION BEFORE SOMEONE GETS KILLED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747658August 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO ACCELERATE, THE ENGINE SUDDENLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746013August 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A LOUD POP THAT CAME FROM THE DASHBOARD. THE CONTACT OBSERVED THAT THERE WAS A LARGE CRACK ON THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736063July 23, 2015
STRUCTURE:BODY
POWER LIFT GATE DROPPED SUDDENLY ;
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10734767July 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734128July 15, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
HAVING ISSUES WITH VARIOUS WARNING LIGHTS WILL COME ON IN THE DASH (SEAT BELT, TRACTION CONTROL, AIR BAGS), THE RADIO WILL GO DEAD AND THE HEADLIGHTS WILL FLICKER, AND IT LOSES POWER AND STEERING FOR A FEW SECONDS. IT SEEMS TO HAPPEN WHEN I'M APPLYING BRAKES OR TURNING CORNERS AND JUST AT RANDOM TIMES. I'M VERY WORRIED ABOUT THIS HAPPENING FOR EXTENDED PERIODS OF TIME, ESPECIALLY ON HARD CURVES WHEN YOU LOSE POWER. THE DEALER IS REPORTING THAT IT IS A GROUND CABLE ISSUE AND WANT US TO COVER THE ENTIRE COST OF REPAIRS. UPDATED 09/15/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705732April 14, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701994March 26, 2015
WHEELS:RIM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TIRES CONSTANTLY BECAME FLAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ALUMINUM WHEELS WERE CORRODED AND WOULD NOT HOLD THE BEAD THAT HELD PRESSURE IN THE TIRE. THE DEALER STATED THE RIMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680347February 1, 2015
ELECTRICAL SYSTEM
LOW MILES OWNER, GARAGE KEPT, AFTER SEVERAL DAYS OF NON-USE, IE-PARKED IN GARAGE, VEHICLE WILL NOT START DUE TO A DEAD BATTERY. BAYTOWN (CRAFT) DEALER COULD FIND NOTHING WRONG. CURRENT MILEAGE 24K, STILL DOES SAME THING, IF VEHICLE IS NOT DRIVEN ALMOST DAILY, THE BATTERY WILL GO DEAD FOR ZERO REASON AND NO ONE A CHEVY KNOW WHY OR WHAT. HAVE HAD VEHICLE AT DEALER SEVERAL TIMES AND NOTHING EVER FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650534October 27, 2014
ELECTRICAL SYSTEM
ON TWO RECENT OCCASIONS MY SUBURBAN HAS FAILED TO START (BATTERY DEAD). I WENT TO AN AUTO PARTS STORE, THEY TESTED THE BATTERY AND SAID IT WAS GOOD. WHY IS MY BATTERY GOING DEAD? BOTH INSTANCES ARE THE VEHICLE IS SET ON ACCESSORIES AND THE RADIO WAS WORKING. IN BOTH INSTANCES THE BATTERY WOULD NOT TURN OVER THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649208October 22, 2014
LATCHES/LOCKS/LINKAGES
THE FIRST TIME THE INCIDENT HAPPENED MY CAR LOCKED AND UNLOCKED THE DOORS WHILE IM DRIVING AND THEN WHEN I PARKED IT WONT START, AFTER 5 MINS IT STARTED AND I DROVE IT TO THE DEALERSHIP. AFTER COUPLE OF DAYS THEY SAID EVERYTHING IS FINE SO I DROVE IT BACK HOME. AFTER 3 DAYS WHILE IM DRIVING IT AT 40 M/HR IT LOOSES POWER AND CAME BACK THEN WHEN I PARKED IT WONT START AGAIN SO IT WAS TOWED GOING TO THE DEALERSHIP AND THERE IS A GRINDING NOISE ON THE TRANSMISSION WHEN BACKING AND MOVING IT FORWARD. BUT AFTER 3 DAYS THEY SAID EVERYTHINGS FINE AND THEY WANT ME TO TAKE IT HOME BUT I REFUSED AND IT STAYS THERE FOR 3 WKS, THEY NEVER CALL ME FOR UPDATES, NEVER CALL ME BACK EVERYTIME I LEFT A MSG OR NOT ANSWER MY PHONE CALL AT ALL. NEVER GIVE ME A LOANER CAR WHICH IS PART OF MY WARRANTY, AND AFTER 3 WKS THEY TOLD ME TO PICK UP MY CAR BECAUSE THERE IS NOTHING TO FIX. AND I DECIDED TO TRADE THE CAR (DIFFERENT MAKE) BECAUSE I DON'T FEEL SAFE ANYMORE, I LOST A LOT OF MONEY BECAUSE OF THEM BEING IRRESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628229August 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566018February 26, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL - THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO JERK AND THERE WAS A SUDDEN LOSS OF ACCELERATION POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR LOCKS CONTINUOUSLY BEGAN TO LOCK AND UNLOCK AS THE RADIO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555677December 11, 2013
POWER TRAIN
WHILE DRIVING THE CAR WHEN IT WAS COLD, AND RUNNING FOR ABOUT 10 TO 15 MINUTES, WENT ON THE FREEWAY AND WHILE DE ACCELERATING, THE TRANSMISSION JERKED AND LOCK FOR A BRIEF SECOND, AND FELT LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. IT ONLY DOES THIS WHEN THE CAR IS STARTED FIRST THING IN THE MORNING OR EVENING. WHEN THE CAR IS COLD. THIS GIVES A FALSE SENSE OF BREAKING WHILE EXITING A FREEWAY AS THE TRANSMISSION LOCKS AND FEELS LIKE IT IS GOING TO LOCK ALL THE GEARS AND THROW YOU INTO THE WINDSHIELD. IT IS LIKE A ROLLER COASTER RIDE AT END AND THROWING YOU FORWARD. OR LIKE SOMEONE HIT YOU WITH A BASEBALL BAT. DEALER UNABLE TO FIX PROBLEM TO THE DEALER AND THEY TRIED TO REPROGRAM THE TRANSMISSION IT DID NOT WORK. STILL HAVING ISSUES AND SUBARU OF AMERICA TOLD ME, THAT THEY HAVE MANY TECHNICAL ISSUES WITH THE POWER TRAIN AND NOT SURE WHICH ISSUE THIS APPLIED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555679December 11, 2013
POWER TRAIN
WHEN THE CAR IS COLD AND WENT ON THE FREEWAY AND AFTER ABOUT 20 TO 30 MINUTES OF DRIVING WHEN EXITING THE FREEWAY, THE TRANSMISSION, MAKES A CLUNK SOUND AND DOWNSHIFTS AND JERKS THE WHOLE CAR AND IT FEELS LIKE YOU ARE GOING THROUGH THE WINDSHIELD AND CAUSES WHIPLASH LIKE EFFECTS. LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. TOOK CAR IN TO SUBARU DEALER THEY TRIED REPROGRAMMING BUT IT DID NOT WORK. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND SUBARU DOES NOT HAVE ANY ANSWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546212September 30, 2013
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE EXITING THE DRIVEWAY, THE CONTACT HEARD A LOUD SHATTERING SOUND AND NOTICED THAT THE REAR WINDOW WAS SHATTERED WITHOUT IMPACT TO THE WINDOW. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ..UPDATED 12-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514261May 30, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CAR WAS IN FLORIDA PARKED FOR THREE DAYS IN DIRECT SUNLIGHT. SUNROOF VISOR WAS CLOSED. ON DAY 3, SUNROOF EXPLODED AND SHATTERED WHILE CAR WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479423October 9, 2012
TIRES, WHEELS
ON 9/23/12 WHILE CHANGING A FLAT, IT WAS DISCOVERED THAT THE SPARE TIRE HAS RUBBING ON THE SIDE WALLS. THE SPARE TIRE HAS NEVER BEEN USED AS WE JUST BOUGHT THE VEHICLE NEW. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ON 9/24/12 AS TO HOW WE SHOULD SECURE THE SPARE WITHOUT CAUSING RUBBING AGAIN. THEY ADVISED THEY WOULD LOOK INTO IT AND CALL US BACK. STILL HAVE NOT HEARD ANYTHING. CONCERNED WITH CONTINUED RUBBING ON THE SIDE WALLS IF WE SHOULD EVER NEED TO USE THE SPARE AGAIN AS IT CAN BLOW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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