Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10351533August 24, 2010
STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC, SUSPENSION, TRAILER HITCHES, POWER TRAIN:DRIVELINE
FROM THE DAY I PICKED UP THIS TRUCK NEW I COMPLAINED ABOUT THE RUSTY CHASSIS. I WAS TOLD IT WAS SURFACE RUST AND THAT IT WOULD NOT CAUSE ANY PROBLEMS. NOW THE CHASSIS IS RUSTED TO THE POINT THAT I DO NOT THINK THE TRUCK IS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348048August 8, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LINE FAILURE IN 2000 SUBURBAN ON 8/3/10....STEPPED ON BRAKE AND IT WENT TO THE FLOOR WHEN I WENT TO PUT THE CAR IN REVERSE. FLUID WAS GUSHING OUT OF THE REAR BRAKE LINE. I MANAGED TO DRIVE IT BECAUSE THE FRONT BRAKE LINE STILL WORKED PARTLY. BRAKE FLUID WAS LEAKING OUT OF THE LINE FOR FIVE MILES AND WHEN I PARKED THE CAR. MECHANIC LOOKED AT THE BRAKE LINE AND SAID IT WAS ROTTED OUT AND THE ROT EXTENDED TO THE FRONT BRAKE LINE. THE CAR HAD 75,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342308July 9, 2010
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
BRAKE PEDAL SUDDENLY AND RAPIDLY WENT TO THE FLOOR WITH LITTLE TO NO BRAKING EFFECTIVENESS. FRONT BRAKES RETAINED MINIMAL BRAKING WHILE REAR APPEARED TO HAVE NO BRAKING EFFECTIVENESS. WAS ABLE TO BRING VEHICLE TO STOP AND LOOKED UNDER VEHICLE AND OBSERVED BRAKE FLUID RUNNING ONTO THE GROUND FROM UNDER THE LEFT (DRIVER SIDE) REAR PASSENGER SEAT ALONG THE FRAME RAIL BY THE GAS TANK. UPON INVESTIGATION FOUND THE MAIN BRAKE LINE FROM THE ABS UNIT TO REAR AXLE HOSE CONNECTION WAS SEVERELY CORRODED AND BLOWN. THE REPAIR REQUIRED REPLACEMENT OF THE AFFECTED BRAKE LINE AND THE SYSTEM REQUIRED BLEEDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339280June 21, 2010
TIRES, TIRES:TREAD/BELT
TREAD SEPARATION ON CONTINENTAL SPORT LT SUV TIRE SIZE P265/70R16. TIRES WERE PURCHASED FROM WALMART AND 3 OUT OF 4 HAVE HAD THREAD SEPARATION. THE FIRST TWO, THE SELLER REPLACED THEM WITH NEW ONE AND SINCE IT HAPPENED IN THE CITY AT LOW SPEED, NO DAMAGE. THIRD ONE WAS AT INTERSTATE I4 AT 70 MPH. SPEED AND SUDDENLY THE REAR BACK TIRE MAKE A BANGING NOISE HITTING THE FENDER AND UNDER THE VEHICLE AND FOLLOWING BY HEAVY VIBRATION AND BLOW OUT. I WAS ABLE TO CONTROL THE CAR AND SAFELY GET TO THE BREAK DOWN LANE. HEAVY DAMAGE TO THE LEFT FENDER, RUNNING BOARD AND DAMAGE TO BRAKE LINE AND THE DRIVER SIDE OF THE VEHICLE FROM RUBBER HITTING THE CAR. MY CAR IS CHEVY SUBURBAN AND TIRE HAS LESS THAN 10,000 MILES ON THEM. THE TIRES ARE CONTINENTAL P265/70R16. AS I WENT TO WALMART, THEY DO NOT CARRY THE CONTINENTAL TIRES ANY MORE. HAVE NOT DONE ANY REPAIR ON THE VEHICLE YET AND HAVE FILED A COMPLAIN WITH WALMART ONLY SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335723June 10, 2010
SERVICE BRAKES, HYDRAULIC
VEHICLE 2000 CHEVY SUBURBAN 1500 4X4 - JUNE 2007 REAR BRAKE LINE FAILURE COMPLETE LOSS OF BRAKING, FRACTURED LINE FOUND BEHIND REAR AXLE. REPAIRED WITH NEW LINE. -AUGUST 2007 FAILURE OF ABS SYSTEM, AT VERY SLOW SPEED LESS THAN 5 MPH BRAKE PEDAL WOULD BECOME VERY HARD AND THERE WOULD BE NO BRAKE EFFECT. ABS EXAMINED AND DISCONNECTED, BRAKING IS NOW AS NORMAL BUT WITHOUT ABS. -OCTOBER 2007 FRONT BRAKE LINE FAILURE RESULTING IN TOTAL LOSS OF BRAKING EFFECT. BOTH FRONT LINES REPLACED, LINES SHOWED MASSIVE INTERNAL CORROSION, REPAIR WITH NEW LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333912May 31, 2010
SERVICE BRAKES, HYDRAULIC
I UNDERSTAND NHTSA IS LOOKING INTO REPORTS OF CORRODED BRAKE LINES ON YEAR 2000 CHEVROLET TRUCKS. I JUST EXPERIENCED THIS ISSUE. THIS WEEKEND I WAS PULLING MY BOAT OUT OF THE WATER, I PRESSED HARD ON THE BRAKE TO RELEASE THE PARKING BRAKE AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO POWER UP THE RAMP WITHOUT DIFFICULTY BUT WHEN ATTEMPTING TO STOP THERE WAS PRACTICALLY NO BRAKE PRESSURE AT ALL. THERE WERE NO WARNING LIGHTS. WHEN THE TRUCK WAS SAFELY STOPPED I CHOCKED THE TRAILER AND HAD MY WIFE STEP ON THE BRAKE, AND OBSERVED FLUID LEAKING OUT OF A FAILED LINE NEAR THE LEFT REAR AXLE. I HAD TO GET BOTH THE BOAT AND THE TRUCK TOWED AS IT WAS OBVIOUSLY UNSAFE TO DRIVE. THE TRUCK IS NOW AT THE DEALER FOR SERVICE. AT A SERVICE APPOINTMENT A FEW WEEKS AGO THEY HAVE ALSO WARNED OF CORROSION ON THE FUEL LINE RUNNING FROM THE TANK TO THE FUEL FILTER. THE TRUCK HAS ONLY 45,000 MILES AS I MOSTLY USE IT FOR TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330709May 16, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY 2000 SUBURBAN ON A HIGHWAY. I ATTEMPTED TO SLOW FOR TRAFFIC AND THE BRAKE PEDAL WENT TO THE FLOOR, TAKING THE BRAKES WITH IT. THE CHEVROLET DEALER DETERMINED ALL THE BRAKE LINES AND FUEL LINES HAD RUSTED OUT. THIS TRUCK HAS ONLY 43,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329327May 7, 2010
SEAT BELTS
DRIVER SIDE SEAT BELT AND PASSENGER SIDE SEAT BELT IN MY 2000 CHEVROLET SUBURBAN. THE SEAT BELTS ARE MADE IN THE SEAT. BOTH SEAT BELTS LOCKED AND ARE STUCK IN THE SEAT. CHEVROLET IS TELLING ME TO BUY TWO NEW SEATS VALUED AT $500.00+ PER SEAT. EVEN THOUGH IT IS A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325697April 14, 2010
SERVICE BRAKES, HYDRAULIC
I WAS BACKING MY 2000 CHEVY SUBURBAN DOWN MY DRIVEWAY (ABOUT A 10% GRADE) WHEN THE BRAKE PEDAL SUDDENLY WENT TO WITHIN 1/2" OF THE FLOOR BEFORE THE CAR STOPPED. BRAKE FLUID WAS ON THE DRIVEWAY, AXLE HOUSING, SPRING, TIRE AND UNDERCARRIAGE. UPON INVESTIGATION THE BRAKE TUBING (METAL & RIGID) THAT RUNS FROM THE FRONT TO THE REAR OF THE CAR, ALONG THE FRAME, HAD RUPTURED. THE AREA WHERE IT RUPTURED WAS ON TOP OF THE FRAME NEAR THE LEFT REAR WHEEL AND WAS DUE TO CORROSION AND POSSIBLY RUBBING ON THE FRAME. FORTUNATELY THERE WAS NO DAMAGE OR ANYONE HURT. I WAS THANKFUL IT HAPPENED IN MY DRIVEWAY AND NOT ON THE OPEN ROAD. I HAVE HAD A NUMBER OF CARS 10+ YEARS AND NONE HAVE EXPERIENCED A BRAKE LINE RUPTURE. I AM IN THE PROCESS OF DECIDING WHERE TO HAVE THE LINE REPLACED OR TO REPAIR IT MYSELF. THE PART IS STILL ON THE CAR. CAR IS NOT DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324825April 10, 2010
SERVICE BRAKES, HYDRAULIC
WE OWN 2000 GM SUBURBAN. I WAS DRIVING DOWN A HILL ABOUT A MILE FROM HOME WHEN THERE WAS A TOTAL BRAKE FAILURE. I SLOWED THE TRUCK BY PUTTING THE AUTOMATIC TRANSMISSION IN THIRD GEAR, HOWEVER I WAS UNABLE TO STOP AT A STOP SIGN. BECAUSE OF THE NATURE OF THE EMERGENCY BRAKE, IT REQUIRES BOTH A FOOT AND A HAND TO MODERATE ITS EFFECT, I DID NOT WANT TO USE IT. ALSO WHILE I WAS NOT ABLE TO STOP I WAS ABLE TO SLOW THE TRUCK BY THE STOP SIGN. THE DEALER, JIM MCKAY CHEVROLET, FAIRFAX, VIRGINIA, SAID IT WAS CORROSION OF THE BRAKE LINES. THEY REPLACED SOME BRAKE LINES, NOT OTHERS, CHARGED US $1,200+, BUT DID NOT TELL US THAT THERE WAS A PROBLEM. WE HAVE A 16 YEAR OLD DAUGHTER DRIVING. IF SHE HAD BEEN DRIVING THERE WOULD HAVE BEEN A WRECK. WE LET HER DRIVE THE SUBURBAN BECAUSE WE CONSIDER IT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324665April 9, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED HE NOTICED AN UNKNOWN FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE DEALER CONFIRMED THERE WAS BRAKE FLUID LEAKING FROM THE FRONT DRIVER AND PASSENGERS SIDE BRAKE LINES. THE DEALER ADVISED THE BRAKE LINES WERE LEAKING DUE TO CORROSION. THE BRAKE LINES WERE REPLACED BY THE DEALER AND THERE WERE NO ADDITIONAL FAILURES. THE CONTACT BELIEVED THE FAILURE TO BE DIRECTLY RELATED TO NHTSA ACTION NUMBER PE10010 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC: HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273087June 8, 2009
STEERING
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE STEERING BECAME VERY DIFFICULT TO OPERATE WHILE TURNING INTO A DRIVEWAY. THERE WAS NO POWER STEERING ABILITY. THE DEALER STATED THAT THE POWER STEERING PUMP SHAFT FAILED. THE CONTACT PAID $270 FOR PARTS AND ALMOST $200 FOR LABOR TO REPAIR THE VEHICLE. THE VIN WAS NOT INCLUDED IN THE NHTSA SAFETY IMPROVEMENT CAMPAIGN THAT WAS ISSUED FOR THE FAILURE. THE MANUFACTURER WOULD NOT ASSUME LIABILITY FOR THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 56,244. UPDATED 08/05/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272945June 5, 2009
TIRES
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE VEHICLE HAS FIRESTONE WILDERNESS AT TIRES. THE CONTACT STATED THAT THE STEEL BELTED TIRE LOOSENED. THERE WAS ALSO A FLAT SPOT IN THE MIDDLE OF THE TIRE. WHILE DRIVING AT LOW SPEEDS, HE CAN FEEL THE DIFFERENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT CHANGED THE TIRE HIMSELF. THE FAILURE MILEAGE WAS 56,000. UPDATED 06/12/09 *BF UPDATED 06/16/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272687June 2, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND MUSHY. HIS VIN WAS NOT INCLUDED IN A RECALL. WHILE DRIVING LESS THAN 20 MPH, ONE OF THE BRAKE LINES FAILED AND THE BRAKES BECAME COMPLETELY INOPERABLE. HE WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD TO SAFETY. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 141,364.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257811February 7, 2009
FUEL SYSTEM, GASOLINE
2000 SUBURBAN STALLED ON ME WITH MY FAMILY WITH NO OTHER SIGNS OF ANY PROBLEMS LEADING UP TO INCIDENT FUEL FILTER HAS BEEN CHANGED TWICE A YEAR SINCE NEW FUEL PUMP HAS GONE OUT THIS IS THE THIRD CHEVY THAT I'VE HAD THIS PROBLEM WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242253September 15, 2008
TIRES
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. ONE OF THE TIRES WENT FLAT AND GOODYEAR REPLACED IT ALONG WITH ALL OF THE VALVE STEMS. THE TIRE INFORMATION, VIN, AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240987September 4, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, ALL OF THE INSTRUMENT PANEL WARNING LIGHTS BEGAN TO FLASH AND THE WINDSHIELD WIPERS ACTIVATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE TAIL PIPE AND THE ENGINE. HE PULLED OFF THE ROAD AND CALLED THE FIRE DEPARTMENT. SMOKE WAS ALSO DETECTED UNDER THE DASHBOARD AND WIRES BEGAN TO BURN. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY TO TURN OFF ALL THE ELECTRICAL COMPONENTS SO THAT THE FIRE WOULD NOT SPREAD. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER AND IS CURRENTLY BEING REPAIRED. THE INSURANCE COMPANY AND GM WERE ALSO INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240220August 29, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE COMING FROM THE AIR CONDITIONER COMPRESSOR. THE COMPRESSOR WAS LOCKING UP AND THE AUXILIARY BELT FAILED. THE AUXILIARY BELT WAS REPLACED, BUT THE POPPING SOUND PERSISTS. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER 628932 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER). THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237665August 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE ABS WARNING LIGHT ILLUMINATED WHEN THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237722August 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO PULSATE WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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