Chevrolet Suburban Complaints (1998)

216 consumer complaints on file.

#10021280June 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
ON 9/07/2003 AT 1140 HRS WHILE DRIVING MY 1998 CHEVROLET SUBURBAN IN A RAIN STORM WITH MY TWO YOUNG CHILDREN IN THE BACK, MY WIPERS FAILED TO CONTINUE WORKING. VISIBILITY WAS EXTREMELY DIFFICULT. I PROCEEDED IMMEDIATELY TO THE NEAREST DEALER AND WAS INFORMED ABOUT A DEFECTIVE WIPER MOTOR RELAY CIRCUIT BOARD THAT GM HAS REDESIGNED TO CORRECT THIS PROBLEM. I PURCHASED THE UPDATED MODULE KIT AND INSTALLED THE UNIT IN LESS ONE HALF HOUR. THIS IS A SERIOUS SAFETY PROBLEM WHICH SHOULD BE COVERED UNDER A RECALL PROGRAM SO AS TO AVOID SERIOUS MISHAPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021562May 27, 2003
FUEL SYSTEM, GASOLINE
FUEL SYSTEM GAS SPOUT RUSTED WHICH CREATED FUME, THAT IS ENTERING THE VEHICLE AND MAKING THE OCCUPANT SICK. THIS COULD ALSO CAN CAUSE A FIRE DUE TO IT'S LOCATION PER CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019390May 7, 2003
ENGINE AND ENGINE COOLING
THE DEALER REFUSED TO FIX THE VEHICLES RECALL! THE PARTS WERE AVAILABLE. THE CONSUMER IS CONCERNED, HE RECEIVE A RECALL NOTICE A ONE MONTH AGO RECALL NUMBER#50112290 TO REPLACE FUEL JUMPER HARNESS. THE FIRST DEALER GRAFF CHEVROLET 972 263 2281 1405 EAST MAIN STREET GRAND PRAIRE TX. SECOND DEALERSHIP : VAN CHEVROLET SERVICE MANAGER FRANK SOUTH 35E CAROLLTON TX 972 389 6700. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017053May 5, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
1998 SUBURBAN 2500 4X4 WIPERS DO NOT WORK ALL THE TIME. FOR SOME REASON THEY ALMOST NEVER WORK IN THE RAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016899May 2, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I HAVE A 1998 SUBURBAN. I ASKED GM TO INCLUDE MY VEHICLE SINCE IT HAS THE SAME DEFECTS, BUT THEY SAY NO. HOW DO I GET INCLUDED IN THIS RECALL? GM RECALLS 1.77M VEHICLES. NO. 1 AUTOMAKER RECALLS '94-'97 PICKUPS, SUV'S, VANS TO REPLACE WINDSHIELD WIPER CIRCUIT BOARDS. MAY 1, 2003: 11:21 AM EDT. NEW YORK (CNN/MONEY) - GENERAL MOTORS SAID THURSDAY IT WILL RECALL ABOUT 1.77 MILLION PICKUPS, SPORT/UTILITY VEHICLES AND VANS PRODUCED FROM 1994 THROUGH 1997 TO REPLACE WINDSHIELD WIPER CIRCUIT BOARDS AND MOTOR COVERS. GM (GM: DOWN $0.77 TO $35.28, RESEARCH, ESTIMATES) CONDUCTED SIMILAR WINDSHIELD WIPER RECALLS IN 1998 AND 2003. THE COMPANY TOLD CNNFN THAT SINCE THE FIRST RECALL IN 1998, THERE HAVE BEEN FIVE CRASHES AND ONE INJURY RELATED TO THE PARTS ON THE VEHICLES BEING RECALLED, BUT NO FATALITIES. IT ADDED THAT THERE HAVE BEEN NO LAWSUITS STEMMING FROM THE PARTS BEING RECALLED AS FAR AS IT KNOWS. THE COMPANY SAID THE VEHICLES INVOLVED ARE: 1994-1997 CHEVROLET C/K AND GMC SIERRA PICKUP TRUCKS, CHEVROLET TAHOE AND SUBURBAN/GMC YUKON AND SUBURBAN SUV'S; 1995-1997 CHEVROLET ASTRO AND GMC SAFARI MIDSIZE VANS AND CHEVROLET/GMC FULL-SIZE CREW CABS; 1996-1997 CHEVROLET BLAZER, GMC JIMMY MIDSIZE SUV'S, CHEVROLET S10, GMC SIERRA, AND ISUZU HOMBRE SMALL PICKUPS. GM SAID IT WILL NOTIFY VEHICLE OWNERS BEGINNING THIS SUMMER AND THE REPAIRS WILL BE MADE AT DEALERSHIPS AT NO COST TO THE CUSTOMERS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016681April 29, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAVE A 98 CHEVY SUBURBAN, AND THE WINDSHIELD WIPERS SOME TIMES STOP WORKING WHILE THEY ARE IN USE. THERE WAS A RECALL ON SOME SUBURBANS, AND BLAZERS, BUT THE YEAR ONLY WENT UP TO I THINK 1997. THE RECALL HAD TO DO WITH THE WIPERS STOPPING DURING OPERATION. I CALLED CHEVEROLET JUST TO SEE IF OUR YEAR WAS GOING TO BE INCLUDED IN THE RECALL, AND HE REPLIED NO, AND THERE WAS NOTHING THAT COULD BE DONE. HE SAID HE COULD CALL A DEALER AND HAVE ME TAKE IT TO THEM AND I WOULD HAVE TO PAY FOR ANY REPAIRS. I CANNOT AFFORD TO TAKE IT IN RIGHT NOW, SO HOPEFULLY THERE WILL BE A RECALL IN THE FUTURE. THIS HAPPENS EVERY TIME I USE THE WIPERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016157April 18, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
1998 CHEVROLET SUBURBAN INTERMITTENT WINDSHIELD WIPER PROBLEMS. SOMETIMES THEY DON'T OPERATE WHEN ACTIVATED AND SOMETIMES THEY DON'T SHUT OFF WHEN TURNED OFF. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016182April 18, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR, CONTROL MODULE P/N 12463090, FAILS DUE TO A COLD (CRACKED) SOLDER JOINT ON THE CONTROLLER CIRCUIT BOARD. THIS CAUSES THE WINDSHIELD WIPERS TO WORK ERRATICALLY OR NOT AT ALL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009658March 3, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED TO STOP VEHICLE, WHICH RESULTED IN AN ACCIDENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007839February 20, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE INTAKE GASKET FAILS AFTER ABOUT 4 YEARS OF SERVICE. I AM TOLD THAT IT IS DUE TO THE POOR DESIGN OF THE GASKETS AND THE EXTENDED LIFE ANTI-FREEZE USED IN THE VEHICLE. THE FAILURE OF THE GASKET ALLOWS ANTI-FREEZE TO MIX WITH THE OIL WHICH CAN CAUSE DAMAGE TO THE ENGINE IF NOT DETECTED. THIS IS A FAIRLY COMMON PROBLEM. I PERSONALLY KNOW OF 3 FAILURES OF THIS GASKET. THE ANTI-FREEZE ALSO DEGRADES SOME FITTINGS THAT GO INTO THE INTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006125January 31, 2003
SERVICE BRAKES, AIR:DISC:PADS
NHTSA RECALL 98-V-033-000: VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. ONE OR BOTH FRONT BRAKE ROTOR/HUBS WERE BUILT WITH AN OUT-OF-SPECIFICATION GRAY IRON THAT CAN FAIL DURING THE LIFE OF THE VEHICLE. CONSUMER STATES HAS THE SAME PROBLEM. HAD CHANGED FIVE TIME THE BRAKE PADS, AND THREE TIMES THE ROTORS. DEALER HAS BEEN NOTIFIED. HOWEVER THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN#. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000864January 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS DO FUNCTION CORRECTLY MOST OF THE TIME. WHEN SWITCHED ON TO THE INTERMITTENT SETTING THEY USUALLY OPERATE AT LOW SPEED RATHER THAN INTERMITTENT. WHEN SWITCHED OFF THEY USUALLY CONTINUE WIPING FOR MANY CYCLES AND THEN STOP SEEMINGLY RANDOMLY ANYWHERE IN THERE PATH OF TRAVEL. ALSO, THE WINDSHILED WASHER NO LONGER PUMPS FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001230December 19, 2002
SERVICE BRAKES, HYDRAULIC
THE VEHICLES' ABS BRAKES STAYS ENGAGED, WHICH CAUSES THE BRAKES PAD AND ROTORS TO WEAR EXCESSIVELY. THE DEALERSHIP HAS REPLACE PART 5 TIMES. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023403November 27, 2002
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CONSUMER STATED THAT THEY COULD TAKE THE VEHICLE OUT OF PARK WITHOUT THEIR FOOT ON THE BRAKES. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022713November 14, 2002
SERVICE BRAKES, AIR:ANTILOCK
CONSUMER STATED THAT WHEN COMING TO A STOP THE ABS WOULD ENGAGE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022626November 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE STALLING WHILE DRIVING THE VEHICLE AND HAS HAPPEND ABOUT 60 TIMES. TWO DEALER WERE CONTACTED,FIRST DEALER WAS NOT ABLE TO FIX THE PROBLEM UNTIL CONSUMER TOOK THE VEHICLE INTO ANOTHER DEALER AND THEY WERE ABLE TO FIX THE PROBLEM.DEALER STATED THAT IT WAS A DEFECTED PUMP MODULE OF THE FUEL INJECTOR PUMP. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769177November 1, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
ALL BRAKE LIGHTS FAILED FOR UNKNOWN PERIOD. NO WARNING OR OTHER INDICATION GIVEN THAT BRAKE LIGHTS WERE INPERATIVE UNTIL A "NEAR MISS" ACCIDENT AND WE DISCOVERED BRAKE LIGHTS WERE INOPERATIVE. DEALER FOUND A WORN CONNECTION ON TWO WIRES IN TURN SIGNAL SWITCH. RESOLDERED WIRES TO CORRECT THE PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021455October 23, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT WHILE DRIVING AT 65 MPH IN THE RAIN THE WINDSHIELD WHIPER STOPPED WORKING WITHOUT WARNING, RESULTING IN POOR VISIBILTY. ALMOST CAUSED AN ACCIDENT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021023October 17, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017391August 27, 2002
TIRES:TREAD/BELT
KUMHO ROAD VENTURE HT TIRE HAD TREAD SEPARATION WHILE DRIVING AND PULLING A 26 FOOT TRAVEL TRAILER AT 68 MPH . TIRE WAS STILL INFLATED. AFTERMARKET EQUIPMENT INSTALLED AT 38,000 MILES, TIRE SIZE 245/75R16, DOT# H211YD1P309. MANUFACTURER WAS NOTIFIED. *AK THE TIRE MANUFACTURER INSPECTED THE FAILED TIRE AND FOUND NO DEFECT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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