Chevrolet Suburban Complaints (2015)

431 consumer complaints on file.

#11520766May 6, 2023
ENGINE
TRANSMISSION HAS FAILED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509028February 25, 2023
SERVICE BRAKES
When trying to brake while parking in a parking spot at low speeds, or so and go traffic my wife and I experience an extremely hard brake pedal that creeps to a stop, almost hitting others and structures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508097February 19, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
The vehicle will display “Service Trailer Braking System,” as well as “Service Front Camera,” “Service Driver Assist System.” These messages along with audible alerts will sound while driving. At random intervals, the forward collision system will also activate with no objects in sight. This causes the driver to become distracted or react quickly in unnecessary manner. This can increase risk of collision when the driver becomes distracted. The vehicle has been taken to Chevrolet multiple times and we have been told a faulty wiring harness is the cause. We own two of these vehicles, same make, model and year. This has happened in both vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507812February 17, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Side detection module smoking causing dash malfunction and electrical issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503873January 26, 2023
SERVICE BRAKES
Brakes failed and became hard to press down on it and would not stop vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501508January 12, 2023
SERVICE BRAKES
I have a 2015 Chevrolet Suburban that had an issue with the brakes not wanting to stop the vehicle at slow speeds. Several times when we pulled into our garage or a parking space the vehicle would want to glide instead of stopping. I've had several parts replaced and am now hoping the problem is fixed. just picked the car up today from repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495513November 30, 2022
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
The contact owns a 2015 Chevrolet Suburban. The contact stated that the rear liftgate failed to close. The fire department removed the hydraulic shock to close the rear liftgate. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491788November 1, 2022
FUEL/PROPULSION SYSTEM
My wife called me and said she could smell gasoline in our 2015 suburban. I went to the store she was located at and it smelled like raw gasoline. I called a tow truck company and to haul our suburban to the shop. The fuel line has been rubbing against the vehicle frame and rubbed a hole in it. This is very dangerous as the fuel take and line is located right underneath my kids seats.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491826November 1, 2022
POWER TRAIN
The transmission on my vehicle had a catastrophic failure according to the dealership with only 80k miles. This car is driven 10k-15k miles a year. This is completely unacceptable. These need to be recalled as this is happening to more & more of these model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486021September 23, 2022
ELECTRICAL SYSTEM, STEERING
The power steering locks up at random times while I am driving my vehicle. It seems to be temporary loss of power steering because it eventually starts working again. It feels almost impossible to turn the car when this happens. I searched online and found there had been a recall on the EPS (Electric Power Steering) for this exact issue. I called the local dealership, they told me after searching my vin that the recall had already taken place in 2019. The repair or recall that was done did not fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486039September 23, 2022
ELECTRICAL SYSTEM, STEERING
Vehicle loses power steering when turning at slow speeds which was part of a recall from 2018. Reflashing the module didn't fix the issue and has been doing it again for a year now except that now it occasionally loses power as well and has twice lost power while I was turning and oncoming traffic coming at me. GM is saying it is not the same issue as the prior recall, but I disagree and that the work done prior didn't fix the safety hazard. An 8 year old vehicle shouldn't be losing power while driving to where the battery cables have to all be replaced. That should have been the work GM did back when they first put out the recall for the loss of power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485640September 21, 2022
SERVICE BRAKES
Vehicle is very hard to stop there was a recall which was performed in 2019 and it’s coming back and doing the same thing it takes a lot of brake pedal pressure to stop the Vehicle. It started some time ago but now it’s getting very hard to stop the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483693September 9, 2022
ENGINE
El problema de esa camioneta esque lla se le a cambiado 3 veces los catalizadores uno alos 30 mil millas y oto alos 80 mil millas y el otro alos 165 mil millas y haora tiene 168 mil millas esta com el código p0430
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474772July 19, 2022
FUEL/PROPULSION SYSTEM
Leaking fuel line from pump to engine. Rubbed on frame and wore a hole in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471983July 1, 2022
FUEL/PROPULSION SYSTEM
We smelled gas inside and outside of the car. Upon inspection, I found gas leaking from the fuel line under the vehicle that comes from the fuel tank. This created a dangerous situation as noxious fumes were introduced to the cabin of the vehicle, and the leaking gas created a fire hazard. We took the vehicle to the dealer, and they confirmed that the frame rubbing on the fuel line created a dangerous leak. They confirmed this is a common problem for this model and a redesign of the replacement fuel line would prevent the problem in the future, but no recall has been issued. We paid $1180.20 to have the fuel line replaced. No inspections other than the dealer and myself have been performed. No warning lights or messages indicated the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471442June 28, 2022
ENGINE
Vehicle A/C condenser has a leak parts are on backorder because of the number of failures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471226June 27, 2022
POWER TRAIN
The contact owns a 2015 Chevrolet Suburban The contact stated while driving approximately 45 MPH on the highway, there was an abnormal oil odor and an abnormal sound coming from the vehicle prior to the vehicle losing motive power. There were no warning lights illuminated. The vehicle stalled in traffic and the Police arrived to direct the traffic while waiting for the tow truck to arrive and tow the vehicle. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470702June 23, 2022
ELECTRICAL SYSTEM
Trailer Brake System Continuous Alerts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470477June 22, 2022
STEERING, ELECTRICAL SYSTEM
So my 2015 when I’m slow drive 5mph give it take the steering wheel locks up parking assist lights come on my ac turns off and my screen shuts down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467997June 7, 2022
SEATS, SUSPENSION, VISIBILITY/WIPER
The drivers seat back is extremely lose. Moves forward and back with every brake and acceleration. The seat base also moves slightly, rocking left to right in turns. The suspension completely failed and had to be replaced. An unknown oily substance has been coating the inside of the windshield since the purchase of vehicle in 2015. Requires constant deep cleaning in order to see through windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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