Chevrolet Suburban Complaints (1998)

216 consumer complaints on file.

#10078743June 24, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER
WINDSHIELD WIPERS HAVE FAILED AT LEAST ONCE ALMOST EVERY TIME USED FOR QUITE SOME TIME NOW. USUALLY COULD BE THUMPED & RESTARTED. TODAY THEY FAILED SEVERAL TIMES AND THEN QUIT ALTOGETHER, IN LIGHT TO HEAVY RAIN, ON THE INTERSTATE. DROVE TO MCCONNELL IN MOBILE AND THEY KNEW EXACTLY WHAT WAS WRONG.. HAD OBVIOUSLY SEEN IT PLENTY BEFORE. I HAD TO PAY $158.46 FOR THE REPAIR AS THEY INFORMED ME THE RECALL ONLY COVERED '94 - '97. '98 SHOULD ALSO BE INCLUDED!! GM IS VERY LUCKY THAT THERE HAVE BEEN NO TRAGEDIES BECAUSE OF THIS... AT LEAST, THAT ANYBODY KNOWS ABOUT. I THINK IT'S VERY POSSIBLE THAT THERE ARE UNREPORTED ACCIDENTS OR DEATHS RELATED TO THIS PROBLEM. VISIBILITY GOES TO ZERO ALMOST IMMEDIATELY! REIMBURSE ME, GM, YOU'RE GETTING OFF CHEAP!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075229June 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
1998 CHEVY SUBURBAN-WIPERS STOP WORKING AT RANDOM INTERVALS, MUST FORCE TO WORK BY HAND UNTIL THEY START WORKING AGAIN, NEED TO REPLACE WIPER MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074574June 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
IN HEAVY RAIN, WINDSHIELD WASHERS FAILED COMPLETELY WITH NO WARNING. HUMMING IN THE MOTOR BUT THE WIPERS WOULD NOT WORK. EXTREMELY HAZARDOUS CONDITION. COULD NOT SEE ROAD NOR ONCOMING TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072967May 21, 2004
STEERING:ELECTRIC POWER ASSIST SYSTEM
STEERING SENSOR FAILED, CAUSING STEERING WHEEL TO SKIP WHEN TURNING AND FEELS LIKE CONTROL OF STEERING IS LOST MOMENTARILY. SENSOR WAS REPLACED ONCE AND PROBLEM WAS CURED FOR A TIME, BUT IT IS NOW RECURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068568April 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER MOTOR CONTROL BOARD FAILED DUE TO FAULTY SHOULDER JOINT. *PH THIS WAS THE SAME FAILURE AS IN THE 1997 SUBURBAN RECALL. THIS PROBLEM OCCURRED WHILE THE VEHICLE WAS IN MOTION DURING THE RAIN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065662April 6, 2004
EXTERIOR LIGHTING:TURN SIGNAL
RIGHT REAR TURN SIGNAL FAILED TO OPERATE; IN-DASH INDICATOR PROPERLY INDICATED FAILURE BY RAPID FLASH. WITH GREAT DIFFICULTY, OPENED TAILLIGHT ASSEMBLY; FOUND LIGHT BULB NOT FAILED; CAN NOT PROPERLY RE-ASSEMBLE AND GASKET IS NOT SOLD SEPARATELY TO PERMIT RE-ASSEMBLY. HAD TO REPLACE 'CIRCUIT BOARD' WHICH CONNECTS TO WIRING HARNESS TO SOCKETS; COST IS $70 (SEVENTY DOLLARS) ALTHOUGH 'CIRCUIT BOARD' IS WIRING ONLY AND HAS NO COMPONENTS; DEALER PARTS CLERK HELPFULLY ADVISED "THE CIRCUIT BOARDS FAIL ALL THE TIME -- THERE ISN'T A RECALL, BUT THERE SHOULD BE A RECALL." SYSTEM IS DESIGNED TO VIRTUALLY REQUIRE REPLACEMENT OF ENTIRE TURN SIGNAL/BACKUP/TAILLIGHT UNIT FOR $127 (ONE HUNDRED TWENTY-SEVEN DOLLARS) WITH DEALER-ONLY PARTS, PRECLUDING ANY FIELD REPAIRS ON TRIPS, ETC; CAUSING GREAT LIKELIHOOD THAT TURN SIGNAL WILL NOT FUNCTION FOR EXTENDED PERIODS OF TIME BECAUSE OF TROUBLE AND COST OF REPLACING THE UNIT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061695March 9, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE VEHICLE WAS PARKED CONSUMER ENTERED THE VEHICLE, AND THE DRIVER SEAT RECLINED BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059511February 20, 2004
SUSPENSION:FRONT:HUB
WHEN FIRST TAKING VEHICLE FROM THE SALES LOT IT PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO BALANCED THE TIRES, BUT THE PROBLEM RECURRED. ALSO, WHEN THE BRAKES WERE DEPRESSED VEHICLE SHOOK SEVERELY. VEHICLE WAS TAKEN TO DEALER FOUR TIMES, AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, IT WAS DETERMINED THAT WHEEL HUB WAS WARPED FROM THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059264February 18, 2004
SEATS
WHILE VEHICLE WAS PARKED DRIVER'S SIDE SEAT FRAME SNAPPED. THIS CAUSED THE SEAT TO FALL BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058434February 18, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD STOP SUDDENLY. I WOULD HAVE TO GET OFF THE ROAD SHUT CAR OFF, THEN AIT 5-10 MINUTES BEFORE WIPERS WILL WORK AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057058February 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAIL DURING USE; WILL NOT OPERATE IN TIMED MODE; STOP AT INCORRECT LOCATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056580February 5, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MY 1998 1500, 2 WD CHEVY SUBURBAN LOST A BOLT IN THE DIFFERENTIAL. BOLT HELD A PIN, WHEN THE PIN WORKED LOOSE, THE REAREND LOCKED UP, PUTTING MY CAR INTO A SPIN. FORTUNATELY I WAS ONLY GOING 25 MPH, AND NO ONE WAS HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056624February 5, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER
MY WINDSHIELD WIPERS WOULD STOP WORKING FROM TIME TO TIME. IT APPEARS TO BE THE SAME DEFECT AS IN EARLIER YEAR SUBURBANS, BUT WAS NOT INCLUDED IN THE RECALL. GENERAL MOTORS HAS PLENTY OF NOTICE THAT THE SAME DEFECT EXISTS IN SUBURBANS OLDER THAN THOSE ALREADY RECALLED, AND SHOULD INCLUDE OTHERS IN THE RECALL AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056102January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE OPERATING CONTINUOUSLY FOR AN HOUR OR MORE IN HEAVY RAIN, THE WIPERS STOPPED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069413January 15, 2004
WHEELS
WINDSHIELD WIPER/MOTOR PROBLEM IS THE SAME AS WITH THE EARLIER SUBURBANS ON THE RECALL LIST. THE RECALL ONLY ADDRESSES '97 AND BACK, NOT 1998. WHAT CAN BE DONE ABOUT GETTING THIS YEAR ADDED. THERE ARE OTHER COMPLAINTS WITH THIS SAME PROBLEM WITH THIS YEAR AND LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070197January 15, 2004
ENGINE AND ENGINE COOLING
WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87 TOTAL PROBLEMS NEVER FIXED. SUMMARY OF REPAIRS (CONTINUED) 1)OIL LEAKS14 TIMES, NEVER FIXED 2)ENGINE ROUGH IDLE10 TIMES NEVER FIXED 3)WIND NOISE RIGHT FRONT WINDOW6 TIMES NEVER FIXED 4)COOLING SYSTEM LEAKS\T4 TIMES 5)DOME LIGHT\T4 TIMES 6)STEERING\T4 TIMES NEVER FIXED 7)TAILGATE CARPET\T4 TIMES\EVER FIXED 8)DOOR (LEFT REAR) GLASS RATTLE3 TIMES NEVER FIXED 9)GRAB HANDLES COVER CAPS3 TIMES NEVER FIXED 10)REAR AXLE 3 TIMES 11)SUSPENSION CLUNK (LEFT FRONT)3 TIMES 12)AIR CONDITIONING 2 TIMES 13)BATTERY2 TIMES AFTER WARRANTY EXPIRED, WAS REPLACED BY A BETTER COSTCO BATTERY 14) DOOR (RIGHT FRONT) GLASS 2 TIMES 15)FUEL FILTER 2 TIMES FIXED FOR NO REASON 16) MIRROR 2 TIMES 17)SIGNAL (RIGHT REAR) 2 TIMES NEVER FIXED 18) SEAT BELT 2 TIMES 19) SEATS 2 TIMES 20) TAILGATE ALIGNMENT2 TIMES 21)TRANSMISSION2 TIMES 22)WINDOW STRUT (REAR)2 TIMES 23)WIPERS2 TIMES 24)ALTERNATOR OUTPUT CABLE1 TIME 25)2 HIGH SWITCHES1 TIME 26)AXLE LEAKS1 TIME 27BRAKE SYSTEM1 TIME 28)DOOR (RIGHT REAR) GLASS CHANNEL\T1 TIME 29)FUEL PUMP\T1 TIME 30) SUN VISOR1 TIME HISTORY MISFIRE (ROUGH IDLE) WARRANTY DISPUTE 1)THE VEHICLE WAS TAKE TO GUY SCHMIDT SIX (6) TIMES FOR MISFIRE (ROUGH IDLE). 2)THE VEHICLE NEVER HAD DIAGNOSTIC COMPUTER CODES PRESENT. 3)BY WORKING, REPLACING PARTS AND BILLING GMPP FOR SERVICES PERFORMED, GUY SCHMIDT CONFIRMED AND ACKNOWLEDGED THAT MISFIRE (ROUGH IDLE) WAS PRESENT. 4) AFTER SIX (6) TIMES AT GUY SCHMIDT, I THOUGHT IT WOULD BE A GOOD IDEA TO TRY COMMUNITY CHEVROLET SINCE GUY SCHMIDT COULDN'T REPAIR THE PROBLEM AFTER SIX (6) ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068996January 15, 2004
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
THE SECOND TRANSMISSION IS FAILING AT 85,939 THOUSAND MILES, OUT OF WARRANTY. IS IT NORMAL FOR TWO TRANMISSIONS TO FAIL AT RELATIVELY LOW MILEAGE. I DON'T THINK SO. MY SUBURBAN IS IN FANTASTIC CONDITION. IT IS EXTREMELY WELL MAINTAINED AND BELIEVE IT OR NOT LIKE NEW. NOW I HAVE TO SPEND ANOTHER 2000 $ ON TOP OF JUST HAVING THE BRAKES DONE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055477January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE OPERATING CONTINUOUSLY FOR AN HOUR OR MORE IN HEAVY RAIN, THE WIPERS STOPPED. *PH HEN THE CONSUMER PULLED ON THE WIPER ARM, THE WIPERS WORKED FOR AWHILE. THE CONSUMER STATED THERE WAS A RECALL, HOWEVER IT ONLY INCLUDED THE 1995 TO 1997 MODELS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053297January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I RECEIVED A RECALL NOTICE FOR A FAULTY WINDSHIELD WIPER MOTOR ON MY 1998 SUBURBAN, THE WIPER WOULD QUIT WORKING PERIODICAL AND YOU WOULD HERE A BUZZING NOISE BUT NO WIPER MOVEMENT. BY OPENING THE HOOD AND HITTING OR TAPPING ON THE WIPER MODULE THEY WOULD WORK AGAIN TEMP FOR SOME TIME. I TAKE THE SUBURBAN IN WITH MY RECALL NOTICE, BUT THEY REFUSE TO REPLACE SINCE THEY SHOW THIS MODEL IS NOT AFFECTED OR FALL WITH THE VIN #'S THAT SHOW EVEN THOUGH THE EXACT SYMPTOMS EXIST. THIS IS A MAJOR SCAM!!!! *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053961January 13, 2004
STEERING:RACK AND PINION
CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEM. WHEN TURNING LEFT RESISTANCE INCREASESED ALL AT ONCE, DRIVER RECEIVED POWER ASSISTANCE WHEN TURNING RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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