Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#738042December 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HEAT CRACKED SO REPLACED--MIGHT BE MANUFACTURE'S DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876655December 18, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING VEHICLE WILL INTERMITTENTLY PULL HARD TO LEFT OR RIGHT. STEERING WHEEL TURNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876251December 11, 2000
VISIBILITY:WINDSHIELD
AFTER GETTING HOME AND CLOSING CAR DOOR, REAR/RIGHT PASSENGER'S QUATER WINDOW SHATTERED. THERE WAS NO PRIOR WARNING, WINDOW WAS NOT CRACKED OR LOOSE. CONTATCED DEALER, AND DEALER SAID THAT WINDOW WAS NOT PART OF WARRANTY,AND THAT THEY WON'T DO ANYTHING UNLESS CONSUMER PAYS FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737445December 7, 2000
TIRES:TREAD/BELT
AT HIGHWAY SPEED VEHICLE DEVELOPED A PRONOUNCED VIBRATION RATHER RAPIDLY WHICH RESULTED IN STOPPING THE VEHICLE AND UPON EXAMINATION OF THE VEHICLE, AN ABNORMALITY WAS OBSERVED IN THE SHAPE OF THE TIRE. UPON CLOSER EXAMINATION THE TIRE TREAD WAS OBSERVED TO APPEAR TO BE SEPARATING FROM THE TIRE. TREAD WAS "BUBBLED" AWAY FROM THE BELTING. *AK (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876094December 6, 2000
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 45 MPH ON HIGHWAY AND WAS STRUCK HEAD-ON BY ANOTHER VEHICLE WHO ENTERED FREEWAY THROUGH EXIT. UPON IMPACT, FRONT DUAL AIRBAGS DIDN'T DEPLOY. CONSUMER WAS INJURED. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#737345December 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE VEHICLE SHAKES SEVERELY DURING HARD BRAKING. STEERING WHEEL PULSATES DURING NORMAL BRAKING. DEALER STATED THAT A COMPLETE FRONT BRAKE JOB WAS NEEDED. VIBRATION IS CAUSED BY WARPED FRONT ROTORS DUE TO WHAT THE DEALER CALLS "NORMAL WEAR". INSPECTION OF THE FRONT BRAKES SHOWS LESS THAN 50% WEAR ON THE BRAKE PADS AND NO OBVIOUS DEFECTS ON THE ROTORS. THIS VEHICLE HAS NEVER BEEN USED TO TOW ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557724November 30, 2000
TRAILER HITCHES
THE TRAILER HITCH RECEIVER DEVELOPED A CRACK IN THE METAL ON THE LEFT SIDE NEAR THE AREA WHERE THE BOLTS ATTACH THE RECEIVER TO THE FRAME, CHEVROLET REPLACED THE PART. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736668November 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
4/00 ROTORS WARPED..DEALER TURNED THEM..11,900 MILES HAPPENED AGAIN..DEALER SERVICE WRITER CHRIS SAYS I'M CRAZY AND THOSE ROTORS DO NOT WARP..NEEDLESS TO SAY I WAS NOT WANTED IN THEIR DEALERSHIP ANT LONGER..BROUGHT IT TO ROMONO CHEVROLET, THEY TURNED ROTORS AGAIN! BROUGHT IT BACK AGAIN FOR SAME PROLEM, NOW THEY TELL ME THEY DON'T FEEL THE PULSATION. I WAITED A MONTH, BROUGHT IT BACK TODAY AT 16,500 MILES. WE'LL HAVE TO SEE WHAT HAPPENS TODAY..I WANT ROTORS AND PADS CHANGED, THEY WILL PROBALY TURN THEM FOR THE 3RD TIME WHICH IS UNSAFE!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875169November 17, 2000
VEHICLE SPEED CONTROL
CONSUMER'S WIFE WAS PULLING INSIDE OF A PARKING SPACE AND ENGINE SURGED WHILE FOOT WAS ON BRAKE. SURBURBAN JUMPED CURBE AND HIT A TREE. DEALERSHIP WAS AWARE OF PROBLEM. THERE WERE NO INJURIES.*AK THE MECHANIC STATED THE PROBLEM WAS CAUSED BY THROTTLE SENSOR FAILURE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#736416November 16, 2000
TIRES:SIDEWALL
BLOWOUT ON FIRST TIRE OCCURRED AT 65 MPH WITH 4 PEOPLE IN VEHICLE, SIDEWALL BURST. FIRESTONE DEALER ASSERTED THAT SOME CUT MUST HAVE OCAUSED FAILURE. INFLATION PRESSURES REGULARLY CHECKED. SECOND TIRE FAILURE FOUND AT NORMAL INSPECTION. APPROXIMATELY 4" FAILURE IN RUBBER ON SIDE WALL. *AK (DOT NUMBER: 2012MS TIRESIZE: 245/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557244November 13, 2000
TIRES:VALVE
RUPTURED VALVE STEM IN PASSENGER SIDE REAR FIRESTONE STEELTEX AT TIRE (P245 75 R16). *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874657November 8, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN BRAKES ARE APPLIED PEDAL GOES TO FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED AND REPAIRED VEHICLE SEVERAL TIMES. HOWEVER, PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735918November 7, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
REAR PASSENGER SIDE WHEEL - LUGS: NUTS: BOLTS SHEARED OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874466November 6, 2000
SUSPENSION:FRONT
WHILE MAKING A LEFT TURN HIT BRAKES AND BUMPS, AND CONSUMER HEARD LOUD NOISE. DEALER HAS BEEN NOTIFIED SEVERAL TIMES. PLEASE PROVIDE FURHTER INOFMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735753November 5, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ERRATIC POWER STEERING, DIFFICULT TO CONTROL VEHICLE, WANDERS, CLUNK IN STEERING GEAR. DEALER REFUSES TO REPAIR UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735774November 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE HAVE RETURNED OUR SUBURBAN THREE TIMES ALREADY FOR BRAKE PROBLEMS. THE FIRST AT ABOUT 13K MILES ONE ROTOR WAS REPLACE BECAUSE IT WAS WARPED AND THE OTHER WAS CUT. AT ABOUT 23K MILES BOTH ROTORS WERE FOUND TO BE WARPED AND REPLACED. NOW AT 30K MILES THE ROTOR WERE FOUND TO BE WARPED AND THEY WERE CUT. UNPON BRINGING THE SUBURBAN HOME FROM THE DEALER THE BRAKES ALMOST FAILED COMPLETLY. TAKES FOUR TIMES THE NORMAL DISTANCE TO STOP. THE NEXT PROBLEM IS A VALVE TAP THAT HAS BEEN THERE SINCE THE FIRST DAY OF OWNERSHIP. THERE IS A TREMENDOUS AMOUNT OF VALVE TAPPING WHEN THE VEHICLE IS FIRST STARTED IT LASTED ABOUT 15 TO 20 SECOND. IT WAS RETURN 2 OR 3 TIMES TO THE DEALER BEFORE THEY ADMITTED HEARING IT, THEN THE RESPONSE WAS IT WAS NORMAL. THERE HAS BEEN A VALVE TAP THAT HAS BEEN THERE FROM THE BEGINNING EVEN AFTER THE VEHICLE HAS REACHED OPERATIING TEMP. EVERY TIME IT WAS BROUGHT BACK IN FOR WARRANTY WORK THE VALVE TAP WAS MENTIONED. NO ONE CAN NEVER HEAR IT. AT 30K MILES THEY THINK THEY HEAR IT NOW AND THE FIX FOR A MECHANICAL LIFTER NOISE IS PROGRAMMING I AM BEING TOLD. MY CONCERN IS THE WARRANTY RUNS OUT IN 6K MILES AND THE MOTOR HAS HAD THIS PROBLEM FROM THE FIRST DAY. WHAT IS A PERSON TO DO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874368November 3, 2000
TIRES
ORIGINAL EQUIPMENT ON A 1999, SUBURBAN LT245/75R16 SIZE. THERE ARE DIMPLES ON ALL FOUR FIRESTONE STEELTEX TIRES THAT RUN FROM THE BEAD OF THE RIM TO WHERE THE TREAD MEETS THE SIDEWALL. FIRESTONE HAS INSPECTED THE TIRES.*AK DOT# VN11. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735604November 1, 2000
TIRES
THE VEHICAL WAS A "BUY BACK" THE ORIGINAL COMPLAINT LISTED WAS VIBRATION IN FRONT. CHEVROLET CLAIMS THE ISSUE WAS FIXED OR NOT VARIFIED. WHEN I BROUGHT THE VEHICAL IN FOR SERVICE THE SERVICE REPRESENTITIVE NOTICED UNEVEN WEAR AND RECOMMENDED AN ALLIGNMENT. HE NOTICED SEVERE CUPPING PSNGR SIDE FRONT TIRE. THE TIRES WERE ROTATED AND AN ALIGNMENT WAS PERFORMED. I HAVE NOTICED A SIGNIFIGANT PULL IN THE VEHICAL TO THE LEFT AGAINST THE SLOPE OF THE ROAD. I AM CONCERNED RE: THESE TIRES BECAUSE OF THE SIMILARITY IN MY EXPERIENCES AND MANY OF THE REPORTS I HAVE READ ON INTERNET. PLEASE KEEP ME POSTED RE: YOUR INVESTIGATION INTO THESE TIRES. I AM SERIOUSLY CONTEMPLATING HAVING THEM REPLACED EVEN W/O RECALL AND WOULD SIMPLY HANG ONTO THEM IN CASE OF RECALL. FIRESTONE DEALER WAS NOT SUPPORTIVE OR EMPATHETIC RE: MY CONCERNS. I COULD NOT FIND DOT CODE BUT TIRE WERE MADE IN CANADA THE # THAT WAS ON THEM WAS 235 45 VR BM05327-1. *AK (DOT NUMBER:, TIRESIZE: 245-75-16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735564November 1, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
STRONG INTERMITTENT ODOR FROM ? PRIOR COMPLAINT ODI ID 865611 IS PROBABLY THE SAME ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874118October 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN ROADS ARE WET AND WHEN DEPRESSING BRAKES, BRAKES WOULD GRAB. PLESE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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