Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#565341September 19, 2002
TIRES
WITH NO PRIOR WARNING, THE CONSUMER EXPERIENCED A BLOWOUT ON THE LEFT FRONT TIRE. WHICH WAS WITNESSED BY OCCUPANTS OF A SECOND COMPANY VEHICLE, IN WHICH THEY SAW THE EXPLOSIVE FAILURE AND SEPERATION OF THE FIRESTONE TIRE. (FIRSTONE STEELTEX RADIAL LT245-75R16) *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767166September 14, 2002
STEERING:LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL
AUTOMATIC TRANSMISSION FAILED, DEALER ONLY "RECONDITIONED" THE TRANSMISSION, I HAVE TAKEN THE VEHICLE BACK TO THE DEALER FOR TRANSMISSION REPAIRS;RUBBING , BUMPING NOISES FROM TRANSMISSION, I HAVA NOT TRUST IN THIS VEHICLE BECAUSE OF THE LONG HISTORY OF MECHANICAL PROBLEMS AND DEFECTS, I WANT THE MANUFACTURER TO REPLACE THIS VEHICLE AND NOT WAIT UNTIL A MECHANICAL FAILURE HURT ME OR MY FAMILY OR INNOCENT PEOPLE IN THE ROAD. PLEASE HELP ME . NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017917September 5, 2002
STRUCTURE:BODY:TAILGATE
WHILE PULLING OUT OF THE DRIVEWAY THE TAILGATE ASSEMBLY FELL COMPLETELY OFF CAUSING DAMAGE TO THE VEHICLE. DEALER HAS BEEN NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014339July 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN THE VEHICLE WAS PARKED, IT ROLLED ABOUT A 100 YARDS, HITTING ANOTHER VEHICLE. THE DEALER WAS CONTACTED. *AK *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014347July 19, 2002
AIR BAGS:FRONTAL
AT 45MPH VEHICLE CRASHED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764406July 18, 2002
UNKNOWN OR OTHER
AFTER PURCHASING THIS VEHICLE, WE BEGAN TO NOTICE THAT THE "DOOR AJAR" INDICATOR SEEMED TO BE MALFUNCTIONING, AND BROUGHT IT TO THE DEALERSHIP FOR WARRANTY SERVICE. ON 5 SEPARATE OCCASIONS, A PASSENGER DOOR WAS DISCOVERED AJAR WHILE I WAS DRIVING, BUT THERE WAS NO WARNING OR INDICATOR IN THE DASH TO ALERT THIS TO THE DRIVER. THE COMPUTER INFORMATION SYSTEM IN THE DASH WILL INDICATE IF THE REAR CARGO DOOR IS AJAR, BUT NOT ANY OF THE PASSENGER DOORS, FRONT, REAR OR DRIVER. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS INFORMED ME TODAY THAT THERE IS NO SUCH INDICATOR DESIGNED FOR THIS VEHICLE. I CALLED CHEVROLET DIRECTLY AND WAS INFORMED THAT I "SHOULD HAVE CONSIDERED THIS 'OPTION' BEFORE I PURCHASED MY VEHICLE." THE DEALERSHIP HAS CONFIRMED TO ME THAT THERE IS NO "OPTION" FOR A DOOR AJAR INDICATOR; IN FACT, IT ISN'T EVEN AVAILABLE ON THIS YEAR'S 2002 MODEL, EITHER. I HONESTLY FEAR FOR THE LIVES OF MY 4 CHILDREN, WHO RIDE IN THE BACK SEATS OF THIS VEHICLE EVERY DAY. HOW CAN A MANUFACTURER MARKET THIS VEHICLE TO "MEET THE NEEDS OF THE AMERICAN FAMILY" WHEN BASIC, STANDARD SAFETY INDICATORS WEREN'T EVEN INCLUDED ON THIS "TOP OF THE LINE" VEHICLE? THEY ARE LEAVING THEMSELVES OPEN FOR A HUGE LAWSUIT WHEN SOMEONE'S CHILD FINALLY DOES FALL OUT OF THE SUBURBAN, "LIKE A ROCK."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764300July 16, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS IS A LIFE THREATENING FAILURE!!. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566575July 10, 2002
TIRES
CONSUMER PURCHASED VEHICLE ADVISING DEALER HE DID NOT WANT FIRESTONE TIRES ON THE VEHICLE. DEALER INFORMED CONSUMER THAT THE TIRES WERE SPECIFICALLY FOR THE VEHICLE. THE VEHICLE WANDERS ON THE HIGHWAY, AND THERE IS HYDROPLANNING ON WET SURFACES AND IT HANDLES POORLY, THE DEALER RELEASED SOME OF THE AIR OUT OF THE TIRES, CONSUMER IS HAVING TROUBLE IN DETERMINING WHAT PRESSURE TIRES SHOULD BE INFLATED TO. *JG (FIRESTONE STEELTEX R45 LT245/75R 16E)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566427July 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS
WHILE THE CONSUMER WAS DRIVING THE ABS BRAKE PEDAL GOES TO THE FLOOR WITHOUT WARNING RESULTING IN TOTAL BRAKE LOSS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012612June 25, 2002
TIRES:TREAD/BELT
TIRES ARE COUPLING ON INSIDE OF TREAD. CONSUMER FEELS TIRE MAY BLOW AND CAUSE A MAJOR ACCIDENT. DEALERS ARE AWARE OF PROBLEM, AND OFFER TO PAY 50 PERCENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010764May 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY. PLEASE PROVIDE FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005473May 20, 2002
SEAT BELTS:FRONT:ANCHORAGE
THE FRONT PASSENAGER SEATBELT LOCKS UP AND WON'T ALLOW THE PERSON TO MOVE ABOUT FREELY, REPLACE RETRACTOR LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009781May 14, 2002
STRUCTURE
RUNNING BOARD IS LOOSE AND NOT FASTENED PROPERLY ON BOTH ENDS. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761742May 10, 2002
PARKING BRAKE:CONVENTIONAL
VEHICLE DELIVERED WITH 305 MILES. NOTICED PARKING BRAKE WOULD INTERMITTENTLY NOT HOLD VEHICLE WHEN PARKED ON SLIGHT INCLINE AFTER ABOUT 1000 MILES. INITIALLY, PARKING BRAKE PEDAL HAD A DIFFERENT FEEL TO THE LAST 2 TO 3 INCHES OF PEDAL TRAVEL, AS IF IT WERE 'GIVING WAY' DUE TO EXCESSIVE PRESSURE ON PEDAL. HOWEVER, WHETHER THE PEDAL WAS PUSHED ALL THE WAY TO FLOOR OR STOPPED BEFORE IT HAD THAT STRANGE 'GIVE WAY' FEEL DID NOT SEEM TO AFFECT THE FAILURE OF THE PARKING BRAKE TO HOLD VEHICLE WHEN APPLIED. EVENTUALLY, AFTER ABOUT 10000 MILES, THE STRANGE 'GIVE WAY' FEELING CEASED. ALSO NOTICED THAT OVER TIME THE PARKING BRAKE WOULD FAIL TO HOLD THE VEHICLE MORE OFTEN THAN NOT, AND AROUND 14000 MILES, QUIT ALTOGETHER. I TOOK THE VEHICLE TO DEALER AND WAS ADVICED THIS PROBLEM WAS COMMON WITH THE NEW SUBURBAN BODY STYLE (2000). SERVICE ADVISOR SAID WOULD HAVE TO DISASSEMBLE PARKING BRAKE UNIT TO SEE IF PADS NEEDED ADJUSTMENT OR REPLACEMENT AND MORE THAN LIKELY WOULD BE NEEDING REPLACEMENT AND THUS NOT COVERED BY WARRANTY. I TOLD HIM THIS WAS HAPPENING FROM THE BEGINNING AND HE SAID THE PADS FOR THE PARKING BRAKE ON THE NEW BODY STYLES WERE VERY SMALL AND WORE OUT VERY QUICKLY ESPECIALLY IF USED ON AN INCLINE OR DRIVEN WITH PARKING BRAKES APPLIED. THIS BEING THE CASE, IT DID NOT SEEM COST EFFECTIVE TO BOTHER REPLACING THE PADS AS HE WAS GOING TO CHARGE ME ABOUT $150. IS THIS A DESIGN DEFECT OR AN INTENTIONAL SCHEME TO RIP CUSTOMERS OFF WITH FREQUENT BRAKE PAD CHANGES?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009288May 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRYING TO APPLY BRAKES THE BRAKE PEDAL WENT DOWN TO THE FLOOR.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761230April 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHEVROLET HAS NOT OFFERED TO REPAIR THIS DEFECT UNDER WARRANTY.NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008480April 24, 2002
STEERING:RACK AND PINION, SUSPENSION:REAR
REAR END WENT OUT ON THREE OCCASIONS. DEALER HAS REBUILT REAR END ONCE AND REPLACED RING AND PINION WEARING AND SEAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760632April 12, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ON MARCH 30 MY 2001 SURBURBAN QUITE RUNNING IN THE MIDDLE OF A 6 LANE HIGHWAY IN HATTIESBURG, MS. IT WOULD NOT CRANK AGAIN AND EVEN THOUGH I KNEW I HAD PLENTY OF FUEL THE GUAGE WAS SHOWING EMPTY. I WAS TOLD THAT THE FUSE CONTROLLING THE ENTIRE FUEL OPERATION HAD BLOWN AND AFTER REPLACING IT THE DEALERSHIP IN HATTIESBURG SAID THAT THEY COULD NOT FIND ANOTHER PROBLEM. YESTERDAY, APRIL 11, I WAS ON A 2 LANE HIGHWAY STOPPED FOR CONSTRUCTION WHEN IT SUDDENLY QUIT RUNNING AGAIN. I HAD AN EXTRA FUSE THIS TIME BUT I HAD TO GET OUT IN THE LINE OF TRAFFIC IN ORDER TO OPEN THE HOOD AND REPLACE THE FUSE. WHEN I TRIED TO CRANK IT AGAIN THE FUSE IMMEDIATELY BLEW. THE VEHICLE AGAIN HAD TO BE TOWED TO A REPAIR SHOP. THIS TIME I WAS TOLD THAT A WIRE WAS BURNT AND IT CAUSED THE FUEL PUMP TO SHORT AND BLEW THE FUSE. I HAVE NOT BEEN TOLD WHY THE WIRE BURNT AND WOULD LIKE TO KNOW IF YOU HAVE HAD THIS PROBLEM REPORTED WITH OTHER SURBURBANS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007135April 9, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER T BONED ANOTHER VEHICLE, AND THEN SPUN OUT OF CONTROL, AND RAN INTO A DITCH. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#8006396March 26, 2002
TIRES
WHILE DRIVING 75 MPH THE REAR RIGHT TIRE BLEWOUT, THERE WAS A FIST SIZE WHOLE ON THE SIDE OF THE TIRE WHERE THE TREAD AND SIDEWALL MEET (2001 CHEVROLET SUBURBAN, P265/70R16 SPEC # 155MS, ORIGINAL TIRES ON THE VEHICLE)FIRESTONE WILDERNESS LE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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