Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10051887December 15, 2003
SEATS
PROBLEMS WITH REAR PASSENGER SEATS ON A 2003 Z71 SUBURBAN.*MR THE SAFETY PATROL WAS UNABLE TO PROPERLY PUT THE CHILD SAFETY SEAT INTO THE VEHICLE BECAUSE OF THE WAY THE LATCH SYSTEM WAS DESIGNED. THE CONSUMER WAS CONCERNED WITH THE SAFETY OF HER CHILDREN. IT WAS EXPLAINED TO THE CONSUMER THAT IT WAS ILLEGAL TO PLACE A CAR SEAT IN FRONT OF ANYTHING THAT PULLS DOWN, THE REAR CENTER SEAT CONTAINED A DRINK HOLDER/ARM REST AND THE REAR PASSENGER SEAT ONLY SLID FORWARD FOR ACCESS TO THE REAR THIRD SEAT. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049306December 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL PUMP FAILURE WITH ONLY 5,000 MILES ON ENGINE. GM WANTS TO EXTEND WARRANTY AND LEAVE IT AT THAT. WITH NO OIL CIRCULATION INTERNAL ENGINE DAMAGE POSSIBLE AND RELIABILITY/SAFETY/TRUSTWORTHINESS OF ENGINE IN QUESTION. WANT GM TO REPLACE MOTOR BUT THEY WANT ME JUST ACCEPT EXTENDED WARRANTY AND GO AWAY. AS A CONSUMER I BELIEVE THAT I SHOULD NOT HAVE TO ACCEPT THE RISK OF FURTHER ENGINE FAILURE AND WANT A REPLACEMENT BASED ON SUBSTANTIAL IMPAIRMENT AND VALUE IMPAIRMENT AS WELL AS SUBSTANTIAL LOSS OF USE (BEEN IN REPAIR 18 DAYS SINCE FEBRUARY). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045857November 10, 2003
SUSPENSION
CONSUMER PURCHASED 2003 CHEVROLET SUBURBAN HAS REPEADEDLY TAKEN VEHICLE TO DEALER DUE TO THE VEHICLE SUDDENLY PULLING INTO ON COMING TRAFFIC WHEN MILD WINDS OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044689October 24, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN VEHICLE'S SPEED REACHED BETWEEN 45-70 MPH THERE WAS A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP FOUND METAL SHAVINGS IN THE FRONT DIFFERENTIAL FLUID. THE DEALERSHIP CHANGED ALL THE FRONT END COMPONENTS IN AN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042676October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS AUTOMATIC TRANSMISSION STOPPED SHIFTING. VEHICLE WAS TOWED TO A DEALER, WHO FOUND A SPLIT IN A TRANSMISSION GASKET WHICH CAUSED THE CLUTCH AND PISTON NOT TO FUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042380October 6, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ELECTRICAL SYSTEM
WHILE DRIVING FOUR WHEEL DRIVE SHIFT STICKS, CAUSING THE VEHICLE NOT TO ACCELERATE PROPERLY. GENERAL MOTORS SAYS THIS IS AN ELECTRICAL PROBLEM, AND IS LOOKING INTO THE PROBLEM. *AK VEHICLE EXPERIENCING PROBLEMS WITH FOUR WHEEL DRIVE SHIFT STICKING CAUSING THE VEHICLE NOT TO ACCELERATE PROPERLY. GENERAL MOTORS CLAIMS THAT THIS MAY BE AN ELECTRICAL PROBLEM. GENERAL MOTORS HAS FAILED TO FOLLOW UP ON REMEDY FOR PROBLEM.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042188October 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROXIMATELY 45 MPH AND WOULD START TO SHIFT BETWEEN 2ND AND 3RD GEARS VEHICLE WOULD GIVE A STRONG JERKING MOTION. HAVE TAKEN TO DEALERSHIP, AND MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041980September 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING WITH HEADLIGHTS ON THEY WOULD FLICKER OFF AND ON INTERMITTENTLY. THIS WOULD CAUSE POOR VISIBILITY FOR THE DRIVER AT NIGHT. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT LOCATE THE CAUSE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039401September 23, 2003
SEAT BELTS, ELECTRICAL SYSTEM:WIRING
SEAT BELT STRAPS IN THE DRIVER'S AND MIDDLE SEAT IN THE SECOND ROW BECOME TIGHT TO THE POINT THAT THE PASSENGER MUST UNBUCKLE THE SEAT BELT AND REATTACH AS THE RIDE PROGRESSES. ALSO, THE MIDDLE SEAT BELT HAS RELEASED ON A NUMBER OF OCCASSIONS SENDING MY DAUGHTER FLYING TO THE FRONT OF THE VEHICLE IN HER CAR SEAT ON HARD BRAKING. SECOND, THE AUDIO CONTROLS BEHIND THE CENTER CONSOLE BECOME EXTREMELY HOT, EVEN MORE SO WHEN THEY ARE IN USE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10037666August 26, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
WHILE PARKED REAR WINDOW EXPLODED WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030001July 23, 2003
SEAT BELTS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEAT BELT BUCKLE. IF TAPPING ON THE BUCKLE IT WILL RELEASE THE SEAT BELT. MANUFACTURER WON'T DO ANY THING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028393July 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEEDS, THE OVERDRIVE GEAR WOULD NOT HOLD AND CONSTANTLY SHIFTED IN AND OUT OF HIGH GEAR. PROBLEM HAS HAPPENED OCCASSIONALLY SINCE THE FIRST TIME. IN ADDITION, TRANSMISSION CONTINUES TO SHIFT AT HIGHER RPM THAN PREVIOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026548July 3, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATED THAT SEAT BELT WILL LOCK UP BEFORE BRAKING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019660May 12, 2003
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT LOCKED AND HAD TO BE CUT TO RELEASE A CHILD FROM THE SEAT BELT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003509January 27, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ON JAN 20, 2003 MY NEW 2003 CHEV SUBURBAN 4 WHEEL DRIVE SYSTEM FAILED AS I ATTEMPTED TO ENTER TRAFFIC. SERVICE 4WD SHOWED ON THE INFORMATION CENTER AND I WAS NEARLY INVOLVED IN A COLLISION DUE TO THIS. I TOOK THE VEHICLE TO THE DEALER SVC DEPARTMENT, WHERE THE SVC PERSON TURNED THE VEHICLE OFF THEN ON AND THE PROBLEM WENT AWAY. THE MILAGE ON THE TRUCK WAS 172 MILES (ONEHUDREDSEVENTYTWO)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003201January 22, 2003
SEAT BELTS:REAR/OTHER
THE MIDDLE POSITION IN THE 2ND ROW OF SEATS IN A 2003 CHEVROLET SUBURBAN Z71 IS UNSAFE FOR A CHILD SAFETY SEAT. THERE IS A LEATHER LOOP (INTENDED TO HOLD THE SHOULDER BELT IN PLACE WHEN NOT IN USE) THAT ALTERS THE PATH OF THE SEAT BELT WHEN THE CHILD SEAT IS INSTALLED. OVERTIME THROUGH WEAR AND TEAR OR IN THE EVENT OF AN ACCIDENT THIS LEATHER STRAP MAY BREAK. THIS WOULD INTRODUCE MORE SLACK IN THE BELT AND MAKE THE SEAT UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004072January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING THE VEHICLE INTO ANOTHER GEAR, THE VEHICLE WILL NOT MOVE AT ALL. THE GEAR SHIFT WILL GET STUCK. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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