Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10081991July 14, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING VEHICLE SHIFTED INTO FOUR WHEEL DRIVE AT ANY SPEED. VEHICLE WAS SERVICED FIVE TIMES, AND TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081993July 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM
CONSUMER NOTICED A WIRE BURNING SMELL, AND AIR BAG INDICATOR SERVICE LIGHT STARTED FLASHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073841July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT HIS 2 YR OLD SON WAS ABLE TO PULL HIS VEHICLE OUT OF PARK WITHOUT STEPPING ON THE BRAKES. HE STATED THAT THE CHILD WAS IN THE VEHICLE AND WAS APPARENTLY PLAYING WITH THE GEAR SHIFTER. HE THEN MOVED THE SHIFT LEVEL CAUSING THE VEHICLE TO ROLL BACKWARD HITTING A POLE AND BENDING HIS FRONT PASSENGER SIDE DOOR. HE STATED HE DOES NOT THINK THIS VEHICLE HAS A SHIFT INTERLOCK, WHICH WILL NOT ALLOW THE GEAR SHIFTER TO BE MOVED WITHOUT STEPPING ON THE BRAKES FIRST. HE STATED HE TOOK THE VEHICLE TO THE DEALER AND THEY DID NOT KNOW THIS EITHER. THE CONSUMER STATED THE INTERLOCK ONLY WORKS WHEN THE KEY IS IN THE IGNITION TO DRIVE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079320June 16, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 40 MPH DRIVER'S SEAT DROPPED BACK. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076230June 15, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER STATED THAT ALL FOUR DOORS DON'T WORK PROPERLY. RADIO IS NOT WORKING AS WELL. WHILE DRIVING, ALL GAUGE WARNING LIGHTS CONTINUOUSLY ILLUMINATES THE DASH BOARD. DEALER REPLACED. ALTERNATOR, RADIO TWICE, DOOR ELECTRICAL SYSTEM. THE DASH BOARD INCLUDING THE GAUGES AND STILL PERSIST THE PROBLEM INTERMITTENTLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075066June 9, 2004
STRUCTURE
PAINT PEELING FROM DASH BOARD. WITH AIR ON, COULD FLY INTO INFANTS MOUTH AND/OR EYES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073840May 18, 2004
TIRES
WHILE DRIVING 75 MPH, THE DRIVER HEARD A LOUD NOISE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE DRIVER'S REAR SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TIRED NEEDED REPLACING. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072772May 17, 2004
TIRES
BOUGHT 4 BF GOODRICH LONG TRAIL TIRES FOR 2003 1/2 TON CHEVY SUBURBAN 4 WHEEL, IN THE FIRST FEW DAYS OF USE, TIRES EDGE(S) "BITE" AT HIGH SPEEDS 60-70 MPH CREATING LACK OF CONTROL IN MODERATE WINDS, NOT ONLY WAS CAR PUSHED IN MODERATE WIND BUT ACTUALLY WENT OUT OF CONTROL DANGEROUSLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072684May 16, 2004
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
2003 CHEVRLOET SUBURBAN, POSSIBLY OTHER SUVS AND TRUCKS BASED ON THE SAME OR SIMILAR CHASSIS (E.G. SILVERADO) ACCORDING TO PERSONAL RESEARCH: VEHICLE IS VERY DIFFICULT TO CONTROL WITH REGARDS TO STEERING AT FREEWAY SPEEDS AND SOMETIMES EVEN AT LOW SPEEDS AT THE SLIGHTEST INFLUENCE OF "EXTERNAL FORCES" SUCH AS WIND, ROAD GROOVES, ROAD UNEVENESS. FEELS LIKE BUMPSTEER, BUT WITH THE ABILITY OF WIND OR TURBULENCE FROM PASSING LARGE TRUCK TO INDUCE IT. ESSENTIALLY VEHICLE DARTS LEFT AND RIGHT NO MATTER THE STEERING INPUT. DOES NOT OCCUR ON STRAIGHT SMOOTH ROADS. HAS HAPPENED SINCE PURCHASING VEHICLE. TOOK TO DEALER MULTIPLE TIMES AND NOTHING HAS IMPROVED NOR HAS ANY REAL DIAGNOSIS BEEN MADE (THEY REFUSE TO IF YOU INSIST). HAS OCCURED SINCE THE FIRST DAY OF PURCHASING VEHICLE. EXACT SAME PROBLEM WITH 2002 SILVERADO, DISCUSSED AND RESOLVED ON EDMUNDS.COM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EF12499 OTHER VERY SIMILAR NHTSA COMPLAINTS/ODI: COMPLAINT # 10045857 "CONSUMER PURCHASED 2003 CHEVROLET SUBURBAN HAS REPEADEDLY TAKEN VEHICLE TO DEALER DUE TO THE VEHICLE SUDDENLY PULLING INTO ON COMING TRAFFIC WHEN MILD WINDS OCCUR." COMPLAINT # 10058005 "WHILE DRIVING AT ANY SPEED AND WHILE MAKING RIGHT OR LEFT STEERING BECAME LOOSE" COMPLAINT # 10025081 (2003 SILVERADO) "WHILE DRIVING THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS CONCERNED THAT THE VEHICLE MAY BECOME DIFFICULT TO CONTROL."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073634May 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
GEAR IS EASILY MOVED FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE BUTTON ON GEAR SHIFT. DEALERSHIP AND MANUFACTURER WERE CALLED ABOUT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071686April 27, 2004
ELECTRICAL SYSTEM:WIRING
WHILE MAKING A TURN LIGHT CAME ON INDICATING BRAKE SYSTEM FAILURE IN A MATTER OF SECONDS. THEN, EVERYTHING SHUT DOWN. CONSUMER LOST THE ABILITY TO STEER OR BRAKE. AFTER STRUGGLING CONSUMER MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MINUTES CONSUMER ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT TURN OVER. IT HAD NO POWER. CONSUMER HAD THE VEHICLE TOWED TO A CHEVROLET DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A SHORT IN A FUEL PUMP WIRE CAUSED A FUSE TO BLOW OUT, WHICH IN TURN, SHUT DOWN THE ENTIRE SYSTEM. CONSUMER STATED THAT DEALER PUT VEHICLE ON THE DIAGNOSTIC MACHINE, AND THE MAIN COMPUTER SHOWED NO FAILURE. HOWEVER, PRIOR TO THIS INCIDENT THERE HAD BEEN SOME OTHER ELECTRICAL PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063679March 23, 2004
TIRES
I RECENTLY PURCHASED A 2003 CHEVY SUBURBAN EQUIPED WITH FACTORY INSTALLED WRANGLER AT 265/70/17 TIRES.WHILE TOWING A BOAT IN A SNOW SQUALL,I LOST ALL TRACTION ON AN OVERPASS RESULTING IN THE LOSS OF THE BOAT,MOTOR AND TRAILER UPSIDE DOWN IN A DITCH.FORTUNATELY THE VEHICLE AND WE SURVIVED,BUT THE $15,000 BOAT WAS A TOTAL LOSS.ALSO WHILE BACKING DOWN A BOAT RAMP THAT WAS SLIPPERY,WE ALMOST ENDED UP IN THE RIVER AS WE SLID MOST OF THE WAY DOWN THE RAMP.AFTER I EXITED THE VEHICLE,IT SLID ANOTHER 5 FEET ONLY STOPPING WHEN IT HIT THE SAND AT THE WATER'S EDGE.AFTER PUTTING LARGE STONES BEHIND THE REAR WHEELS,WE WERE ABLE TO GET THE BOAT ON THE TRAILER,ONLY TO EXPERIENCE NO TRACTION AT ALL EVEN IN FOUR WHEEL DRIVE WHILE TRYING TO GET UP THE RAMP.AFTER MUCH TIRE SPINNING WE WERE FINALLY ABLE TO INCH OUR WAY UP THE RAMP.WE SEEMED TO BE ONLY ONES HAVING THIS MUCH TRACTION PROBLEMS AS A FEW VEHICLES LAUNCHED AND RETRIEVED BOATS AFTER US WITH LITTLE DIFFICULTY.THESE TIRES MAKE NO SENSE ON A VEHICLE THAT SPENDS THE MAJORITY OF THE TIME ON THE HIGHWAY AND NOT IN A MUD HOLE,THE TRACTION SEEMS TO DISAPPEAR ON WET OR SLIPPERY SURFACES.I HAD TWO SETS OF FIRESTONE STEELFLEX TIRES ON MY PREVIOUS SUBURBAN AND NEVER ONCE HAD PROBLEMS WITH TRACTION LIKE I DO NOW.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061699March 9, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE MALFUNCTIONED, CAUSING IT TO GO FROM 4-WHEEL DRIVE TO 2-WHEEL DRIVE BY ITSELF. THIS HAS OCCURRED ON SEVERAL OCCASIONS. THE MOST RECENT OCCURRENCE RESULTED IN LOSS OF CONTROL, AND ALMOST CAUSED A CRASH. DEALERSHIP SERVICED VEHICLE 3 TIMES, AND REPLACED THE SWITCH AND THE BOX, BUT THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061536March 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORKED INTERMITTENTLY. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058718February 22, 2004
LATCHES/LOCKS/LINKAGES, CHILD SEAT:LATCH CONNECTOR/CLIP
THERE IS A SERIOUS DESIGN FLAW IN THE WAY THE 2002 CHEVY SUBURBAN IS MANUFACTURED. WORK WITH ME....IF YOU HAVE A CAR SEAT, WHICH MOST EVERYONE DOES IF THEY OWN A SUBURBAN, AND IT IS BEHIND THE PASSENGER SEAT...YOU CAN'T GET TO THE THIRD REAR SEAT, BECAUSE YOU WOULD HAVE TO MOVE THE CAR SEAT EVERY TIME YOU WANTED TO ACCESS THE THIRD SEAT. SO WE THOUGHT IN ORDER TO ACCESS THE REAR THIRD SEAT WE WOULD JUST MOVE THE CAR SEAT BEHIND THE DRIVER'S SEAT, HOWEVER THERE IS NO LATCH MECHANISM LOCATED THERE. *JB APPARENTLY WE ONLY HAVE LATCH IN THE SECOND SEAT IN THE MIDDLE AND BEHIND. *JB THE PASSENGER SEAT. I HAVE OWNED THREE SUBURBANS AND PURCHASED OUR NEW ONE IN 2003 SPECIFICALLY FOR THE LATCH UPGRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059530February 20, 2004
SUSPENSION:FRONT
VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE TIRE TREADS ON THE FRONT WERE WORN OUT. DEALER STATED TIRES WORE OUT BECAUSE THE CONSUMER DIDN'T ROTATE THE TIRES SINCE PURCHASING THE VEHICLE. CONSUMER WENT TO A FIRESTONE TIRE DEALER, WHO INSISTED THAT TIRES SHOULD NOT WEAR OUT DUE TO ROTATION, BUT THERE WAS SOMETHING WRONG WITH THE BALANCE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054182February 19, 2004
AIR BAGS
THE DEALER HAS MADE 21 ATTEMPTS TO REPAIR THE AIRBAG , HOWEVER THE LIGHT CONTINUED TO ILLUMINATE. *JB GM AGREED TO REPLACE THE VEHICLE FOR A MILEAGE FEE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058005February 12, 2004
STEERING:COLUMN
WHILE DRIVING AT ANY SPEED AND WHILE MAKING RIGHT OR LEFT STEERING BECAME LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055111January 28, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING, THE SUPPLEMENTAL BRAKE ASSIST IS LOUD, CAUSING A VIBRATION THROUGH THE ACCELERATOR AND EVEN STEERING WHEEL. VERY UNSETTLING AND UNNERVING PLUS OBNOXIOUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050839December 20, 2003
SUSPENSION, TIRES
2003 SUBURBAN ROLLED OVER IN ROAD AFTER TRYING TO AVOID CHAIR THAT WAS OBSTRUCTING MIDDLE LANE. *LA
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0

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