Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#9003584August 20, 2001
TIRES
CATASTROPHIC FAILURE OF A FIRESTONE STEEL TEX LT245/75R16, THE TIRE TREAD SEPARATED AND COMPLETELY DELAMINATED, CAUSING A BLOWOUT, SIGNIFICANT DAMAGE WAS DONE TO THE RIGHT REAR OF THE VEHICLE, INCLUDING RUPTURE OF SOME FLUID LINE WHICH COULD CAUSE A FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894761August 20, 2001
TIRES
TWO FIRESTONE R4S TIRES HAVE FAILED ON VEHICLE, THE LEFT REAR TIRE DEVELOPED A BLISTER AND THE RIGHT REAR TIRE EXPERIENCED A BLOWOUT WHILE DRIVING AT ABOUT 35 MPH, TIRE SIZE IS LT245/75R16 AND THE DOT NUMBER IS V611B1A, CONSUMER STILL HAS TIRES FOR OBSERVATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750491August 14, 2001
SEATS
SEAT FAILURE-THE DRIVER SIDE SEAT SUPPORT BROKE CAUSING THE SEAT TO LURCH FORWARD AND BACKWARD UPON STOPPING AND STARTING OF THE VEHICLE ACCOMPANIED BY A LOUD POPPING NOISE. DEALER IS REPLACING SUPPORTS ON BOTH THE DRIVER AND PASSENGER SEAT SINCE THE PASSENGER SEAT WAS ALSO LOOSE OR CRACKING. ENGINE-THE ORIGINAL ENGINE IN THE TRUCK FAILED. THE CRANKSHAFT ROD BEARINGS WERE BADLY WORN. THE TROUBLE WAS DETECTED BY A SLIGHT KNOCK IN THE LOWER PART OF THE ENGINE. THE NEW ENGINE STARTED TO PRODUCE A "TAPPING NOISE" UPON COLD START UP. THE DEALER SAID THIS WAS A NORMAL NOISE DUE TO LOOSE PISTONS (SLAP). THE NOISE SUBSIDES AFTER ABOUT 4 MINUTES OF WARM-UP. IF THIS IS PISTON SLAP, THE ENGINE WILL WEAR FASTER CAUSING PREMATURE FAILURE. I CALLED GM AND THEY WERE NOT INTERESTED IN THE DISCUSSING OR HELPING WITH LATTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894316August 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE HAD A BRAKE PROBLEM. WHEN CONSUMER WENT TO STOP VEHICLE VIBRATED INTERMITTENTLY. CONTACTED CHEVROLET, AND CHEVROLET STATED IT WAS THE CHARACTERISTIC OF VEHICLE, AND WASN'T ANYTHING THEY COULD DO ABOUT THE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894033August 10, 2001
VEHICLE SPEED CONTROL
WHEN ACCELERATING ENGINE DID NOT RETURN TO A NORMAL LEVEL. IT SUPPOSE TO RETURN TO 800 RPMS, INSTEAD IT HUNG UP AT ABOUT 700 RPMS ALSO, IT DID THIS AT HIGHWAY SPEED. CONSUMER HAS CONTACTED DEALER, AND DEALER RESET COMPUTER AND CLEANED CARBON. HOWEVER, PROBLEM KEPT RETURNING. THIS WAS DANGEROUS BECAUSE WHEN ACCELERATING AND TAKING FOOT OFF OF GAS PEDAL VEHICLE DID NOT SLOWDOWN, IT STAYED RIGHT AT THAT SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749456July 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPLACED ROTORS ONCE BRAKE PADS TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893146July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE IN TRAFFIC STARTED TO APPLY BRAKES, AND BRAKES STARTED TO MAKE LOUD NOISES, SQUEALING AND GRINDING. WAS ABLE TO STOP VEHICLE. HAD CONTACTED DEALERSHIP, WHO COULD NOT LOOK AT VEHICLE. TOOK TO LOCAL SERVICE STATION, AND MECHANIC INDICATED PROBLEM WAS BRAKE PADS WHICH WERE WORN OUT AND ROTORS WHICH WERE SHOT. OTHER SET OF ROTORS NEEDED TO BE GROUNDED DOWN.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748840July 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE CONTACTED THE DEALER DUE TO THE BRAKES LOCKING UP AND SOUNDING BAD AFTER THEY BECAME WET. THE BRAKES WERE SAID BE BE FINE AND NOT IN NEED OF REPAIR.WE HAVE COMPLAINED ABOUT THE BRAKING SYSTEM SINCE WE LEASED THIS SUV. WE CONTACTED CHEVROLET AT THEIR CUSTOMER 1 800 NUMBER AND TALKED TO A MS. LOPEZ. WE WERE TOLD THAT THE BRAKES ON THE 99 SUBURBAN ARE WITHIN NATIONAL STANDARDS BUT THEIR HAS BEEN COMPLAINTS ABOUT THEM. I WOULD LIKE TO ADD MY NAME TO THIS GROWING LIST OF COMPLAINTS ABOUT THE SAFETY AND INTEGRITY OF THE BRAKING SYSTEM ON THE 1999 CHEVROLET SUBURBANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748847July 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED CAUSING REDUCED BRAKING POWER AND REDUCED STEERING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892842July 16, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, TIRES
INSTRUMENTS ON THE DASH BOARD HAVE FAILED TO WORK PROPERLY. DEALERSHIP EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. *AK CONSUMER STATES THE TIRES PUT ON THE VEHICLE, KELLY SPRINGFIELD, P235/70R15, DOT NUMBER PJM1DEKR268, WERE TOO SMALL FOR THE SUBURBAN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892503July 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ABS BRAKES HAD TO BE CHANGED FOUR TIMES SINCE 1999. ALSO VEHICLE IT PULLS TO THE RIGHT WHILE DRIVING, AND A GRINDING NOISE CAN BE HEARD THROUGHT VEHICLE WHEN BRAKES ARE APPLIED. DEALER HAS BEEN CONTATCED FOR PROBLEM, BUT IS UNABLE TO REMEDY THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747956July 6, 2001
POWER TRAIN:AXLE ASSEMBLY
FRIDAY JUNE 6, 2001 MY WIFE AND FIVE KIDS LEFT FROM HUNTSVILLE, AL TO GO TO PENSACOLA, FL FOR THE WEEKEND, THEY GOT ABOUT 250 MILES AND THE REAR END BLEW OUT ON OUR 1999 CHEVY SUBURBAN LT K1500. THE WAS A "KLUNK" AS SHE WAS TRAVELLING 70MPH ON I-65. THERE WAS A DEALERSHIP IN SIGHT, SO I HAD IT TOWED THERE, AND THE FOLLOWING MONDAY I CALLED TO GET AN ESTIMATE. I WAS TOLD THE REAR END HOUSING HAD A HOLE BLOWN THROUGH IT. THEY WANTED TO CHARGE ME $1,900 FOR A USED REAR END, AND $250 FOR LABOR. THE LABOR SOUNDED REASONABLE, BUT THE $1,900 WAS OUTRAGEOUS. I CONTACTED THE CHEVY DEALER IN PENSACOLA AND LOCATED A USED REAR END WITH A 12 MONTH PARTS AND LABOR WARRANTY FOR $1,200, SO I CALLED A FLAT BED WRECKER AND PAID $220 TO HAVE TOWED TO PENSACOLA FOR REPAIR. I CALLED CHEVY CUSTOMER SERVICE AND FILED A COMPLAINT AGAINST THE GREENVILLE DEALER AND ON THE VEHICLE ITSELF (FILE #C04557412). THE FIRST CR I SPOKE WITH TOOK THE INFORMATION, BUT WAS NOT VERY HELPFUL BEYOND THAT. MY OWN MECHANIC WHO REPAIRED THE VEHICLE EXAMINED THE REAR END AND SAID IT LOOKED LIKE THERE WAS NO SEAL OR LEAKAGE PROBLEM BUT THAT SOMETHING INSIDE JUST GAVE OUT AND WENT THROUGH THE HOUSING. WE HAD OWNED A 93, C2500 THAT HAD A PROBLEM WITH THE REAR END SEAL AFTER 140,000 MILES, AND THAT IS A LITTLE MORE UNDERSTANDABLE, BUT 72,000 MILES SEEMS LIKE A VERY PREMATURE DEATH FOR A REAR END TO INCUR AN INTERNAL FAILURE. I CALLED CHEVY CUSTOMER SERVICE BACK AND SPOKE WITH A JUDY FRANCO. I TOLD HER WHAT THE MECHANIC SAID ABOUT THE REAR END AND SHE SAID THEY WOULD LOOK INTO IT FURTHER. SHE REPORTED DOING SOME INVESTIGATING AND SAID THAT THERE WAS NOTHING CHEVY WOULD DO. SHE AND A SERVICE REP IN PENSACOLA SAID THEY DOUBTED THAT CHEVY WOULD DO ANYTHING FOR ME BECAUSE OF THE MILEAGE, AND BECAUSE I DID NOT HAVE IT REPAIRED AT THE DEALERSHIP. ALTHOUGH THE REP IN PENSACOLA TOLD ME THAT IF THE VEHICLE WAS UNDER 60,000 MILES THAT, IT WAS POSSIBLE THAT SOMETHING COULD HAVE BEEN DONE IN THE WAY OF COMPENSATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747605June 29, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKE SYSTEM FAILS WHEN PANIC STOP ATTEMPTED. BRAKE PEDAL GOES DOWN BUT WHEELS KEEP ROLLING; NO SKIDDING NOTICED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#561781June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FRONT BRAKE PADS HAVE BEEN REPLACED ON THREE OCCASIONS DUE TO EXCESSIVE WEAR, CONSUMER STATES THAT ON THE THIRD OCCASION THE REASON FOR THE WEAR WAS DUE TO THE BRAKES NOT BEING DESIGNED PROPERLY. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747334June 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALSO, 7/26/00, BRAKES PULLED MORE ON ONE SIDE/GRINDING AND SMOKING/RR RETURN SPRINGS STATED "WEAK AND PREMATURE WEAR." AT 13, 345 MILES, BRAKES INSPECTED AND DEALERSHIP STATED CALIPERS WKD. AS PER DSGNED. AT 8662 MILES, BATTERY FAILED. AT 14, 681 MILES, A/C SYSTEM INOPERABLE. MANIFOLD HOSE WAS CRIMPED AND KINKED. HOSE REPLACED AND SYSTEM RECHARGED. GRINDING IN REAR REPORTED. DLRSHP. COULDN'T DUPLICATE. AT 18, 9091 MILES, BRAKES GRINDING AND PULLING LEFT; BURNING SMELL IN A/C UNIT. GRINDING STILL EXISITING IN REAR OF VHCLE. GRINDING SOUND IN STEERING COLUMN. HESITATION WHEN ACCELERATING. DRIVER DOOR NOT LOCKING AS VECHICLE DRIVER DOOR HANDLE WAS PRIED (ATTEMPTED BREAK-IN) INTO AND DOOR WAS DAMAGED DURIN A/C SERVICE 2 MOS. PRIOR. DEALSHIP WOULD NOT PAY FOR REPAIR AND SAID I WOULD HAVE TO PAY @ $200.00. LF BRAKES WERE METAL TO METAL AT THAT TIME/REAR SHOES WERE REPLACED/FRONT PADS REPLACED/BOTH ROTORS WERE MACHINED/LF ROTOR GROOVED TOO DEEP AND REPLACED/ROAD TESTED/STILL PULLS LEFT/SWAPPED PADS AND TIRES FR. SIDE TO SIDE/VEHICLE STILL PULLS LEFT/RE-BUILT CALIPERS/VEHICLE STILL PULLS LEFT/SWAPPED ROTORS, NOW VEHICLE PULLS RIGHT/RT. SIDE ROTOR BLUE FROM HEAT/REPLACED RF ROTOR/ROAD TESTED AND DLRSHP. STATED, "OPERATES NORMALLY." UNABLE TO DUPLICATE GRINDING IN DRIVE TRAIN OR REAR BRAKING SYSTEM PER MY COMPLAINT (AGAIN). EVO SENSOR REPLACED IN POWER STEERING SYSTEM/DLRSHP. COULD NOT DUPLICATE HESITATION WHEN ACCELERATING. ONE WEEK LATER, AT 19,000 MILES, TAKEN TO DLRSHP. DUE TO GRINDING UNDERNEATH IN REAR OF VEHICLE (6TH REQUEST!!! OR MORE), FRONT END VIBRATES AT 55MPH AND HIGHER, MAD SHAKING AS IF VEHICLE WAS GOING TO ROLL WHEN APPLYING BRAKES GOING DOWNHILL AT ANY SPEED. I WAS TOLD REPAIR PAPRWK WOULD BE MAILED TO ME; HV NOT RCVD IT. I HAVE NO IDEA WHAT WAS DONE, BUT IT HAD 2 WKS. WORTH OF BRAKE WK THIS LAST TIME ARND. I PICKED VHCLE UP ON FRI. AND ON SAT, (NXT DAY), 19,150 MLS (APRX.) A/C UNIT DIED. I REFUSE TO PICK-UP VEHICLE!!! LEMON!!! HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561731June 21, 2001
TRAILER HITCHES
HITCH PLATFORM IS CRACKED ON BOTH LEFT AND RIGHT SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747203June 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED TO STOP AND I HIT 2 OTHER CARS. THESE BRAKES DON'T NOT STOP THIS VEHICLE. AT THIS CRASH THE BRAKES WENT OUT TOTALLY. I HAD THE BRAKE PADS CHANGED 2 TIMES ON THIS VEHICLE ALREADY. THE MILAGE WAS ONLY 1800 THE FIRST TIME. I WOULD LIKE TO KNOW IF ANYONE CAN CONTACT ME ABOUT A CLASS ACTION LAWSUIT. [email protected]. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890032June 8, 2001
TIRES
WAS DRIVING 35MPH WHEN VEHICLE STARTED TO VIBRATE. PROBLEM WAS GETTING WORSE. TOOK VEHICLE TO DEALERSHIP. MECHANIC TRIED REBALANCING ALL FOUR TIRES TO REMOVE VIBRATIONS. VIBRATION PROBLEM STILL EXISTS. ORIGINAL EQUIPMENT ON 1999, CHEVROLET, SUBURBAN WITH 33,000 MILES. LT245/78R16. *AK THE CONSUMER BOUGHT 5 NEW TIRES AND REPLACED THE ONES THAT WERE UNSAFE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889651June 4, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BRAKE BOOSTER HAD A VACCUM LEAK AND FAILED, CAUSING A TOTAL LOSS OF BRAKES. CONSUMER CAN HEAR PART FAILING AGAIN *AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889110May 24, 2001
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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