Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10106996January 7, 2005
STEERING:GEAR BOX:SHAFT SECTOR
WHEN TURNING A CORNER STEERING COLUMN SHOOK AND MADE A CLANKING NOISE. DEALER STATED INTERMEDIATE SHAFT FAILED, AND THEY WERE AWAITING INFORMATION FROM THE MANUFACTURER TO MAKE THE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102039January 6, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN VISOR WAS DEFECTIVE. WHILE DRIVING SUN VISOR FELL DOWN, BLOCKING THE DRIVER'S VIEW. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THAT WARRANTY EXPIRED, AND CONSUMER WOULD HAVE TO PAY FOR REPAIRS. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109232January 4, 2005
STEERING:COLUMN
STEERING INTERMEDIATE SHAFT DEFECTIVE. THE STEERING COLUMN WAS BARELY ATTACHED BY 1 LOOSE PIN. *BF NO ANSWER REQUIRED - SEE RESPONSE TO ODI REF. NO. 10109124. *MJJ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106636January 3, 2005
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW BLEW OUT UNEXPECTEDLY WHILE CONSUMER WENT TO LOCK THE VEHICLE. CONSUMER CONTACTED MANUFACTURER SINCE THE WINDOW COULD HAVE INJURED THE BACK PASSENGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102644December 10, 2004
STEERING:GEAR BOX:SHAFT SECTOR
LOOSE MOTION IN STEERING AND KNOCKING SOUND. HAD TO WAIT ON REPAIR DUE TO DEALER INFORMING US OF BACKORDERS ON INTERMEDIATE SHAFTS. DEALER HAD SAID THERE WERE MANY COMPLAINTS OF THIS SAME NATURE. WE ALSO HAD 2 FAMILY MEMBERS TO HAVE THEIRS REPAIRED. DEALER REPAIRED, BUT WE HAD TO PAY FOR ALL REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103287December 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT 45 MPH VEHICLE JERKED, AND THE TIRES SQUEALED. VEHICLE MADE IT TO ITS DESTINATION, AND IT WAS DISCOVERED THAT ABS BRAKES WERE DEFECTIVE. DEALER COULD NOT FIND ANY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103709November 30, 2004
STEERING, SUSPENSION
NUMEROUS PROBLEMS, REPLACED STEERING SHAFT, INNER TIE RODS, FRONT SHOCK ABSORBERS, IDLER ARM AND RELAY ROD, POWER STEERING PUMP AND GEAR ASSEMBLY. *BF THE CONSUMER STATED THAT THE STEERING WHEEL LEADS ITSELF AND ESSENTIALLY LOCKS INTO A HARD RIGHT OR LEFT TURN AND RARELY AUTOMATICALLY RELEASES FROM THE TURN BY ITSELF. CONTINUED PROBLEMS WITH THE FRONT END ALIGNMENT. THE FOUR TIRES WERE CUPPED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100189November 19, 2004
STEERING
I HAVE A 2003 SUBURBAN THAT MAKES A CLUNKING NOISE WHEN STEERING. THE STEERING ALSO FEELS LOOSE. I TOOK IT TO THE DEALER FOR A BRAKE INSPECTION WHILE UNDER WARRANTY. I ALSO TOLD THEM ABOUT THIS CLUNKING NOISE. THEY SAID IT ALWAYS HAPPENS AND THAT THEY WOULD TIGHTEN IT UP. THIS HOWEVER IS NOT ON MY INVOICE ONLY THE BRAKE INSPECTION. BRAKES CAME BACK FINE(ALTHOUGH THEY STILL SQUEAK) AND THEY SAID THAT THEY TIGHTENED THE STEERING PROBLEM UP. CAR WAS STILL UNDER WARRANTY. NOW I HAVE 41,000 MILES ON IT AND WE ARE GOING TO L.A. FOR THANKSGIVING. I TOOK IT TO THE SHOP OF MY CHOICE FOR ONCE AGAIN A BRAKE INSPECTION AND THIS CLUNKING NOISE IN THE STEERING. UPON ARRIVAL TO THE SHOP THE OWNER HAS AN 02 SILVERADO AND SAID HE HAD THE SAME PROBLEM WHICH WAS CORRECTED BY CHEVY. APPARENTLY THEY ARE REPLACING THE STEERING SHAFT NOW. BEFORE THEY WERE REMOVING IT AND LUBING IT AND THEN PUTTING IT BACK. WHEN MY MECHANIC ASKED IF THEY WOULD COVER IT THEY SAID NO BECAUSE THE WARRANTY WAS EXPIRED EVEN THOUGH I BROUGHT IT IN BEFORE FOR THIS BUT I HAVE NO DOCUMENTATION TO SUPPORT THIS. MY MECHANIC ASKED TO GET THE PART BUT UNFORTUNATELY IT IS ON NATIONAL BACK ORDER. SOUNDS LIKE CHEVY IS GOING THROUGH QUITE A BIT OF THESE, THIS SHOULD BE RECALLED IN MY OPINION. I KNOW ANOTHER PERSON WITH A SILVERADO HD AND HIS CLUNKS ALSO. I'M NOT SURE WHEN THE PART WILL BE AVAILABLE AND DON'T KNOW IF IT IS DANGEROUS TO BE DRIVING. I HAVE HAD NO INJURIES OR CRASHES FROM THIS YET. PLEASE HELP IF POSSIBLE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101408November 19, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 60 MPH VEHICLE LOST POWER STEERING, AND CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. CONSUMER APPLIED THE BRAKE PEDAL AND BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099283November 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE CUT OFF. THE FUEL PUMP WAS REPLACED. THE VEHICLE STILL CUT OFF ON THE HIGHWAY, HOWEVER, THE DEALER COULD NOT FIND ANY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094499October 27, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATES ON THE DASH BOARD. AS A RESULT THE AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP REPLACED EVERY AIR BAG COMPONENT, BUT THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095222October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE PARKED WITH THE KEY IN THE IGNITION VEHICLE WAS ABLE TO SWITCH GEARS WITHOUT APPLYING THE BRAKES. AS A RESULT, VEHICLE CRASHED INTO THE GARAGE. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10094714September 30, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT CAME ON AND OFF. AFTER 10,000 MILES CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY WERE UNABLE TO REPAIR VEHICLE. CURRENTLY, THEY WERE TELLING THE CONSUMER THAT THEY WERE GOING TO REPLACE THE SENSOR AND DIAGNOSTIC MODULE. THE PARTS WERE ON ORDER. THIS PROBLEM OCCURRED 3 WEEKS AFTER THE VEHICLE WAS PURCHASED WITH 23,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092990September 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
REGULAR HARSH ENGAGEMENT ON MY 2003 CHEVROLET TAHOE TRANSMISSION. 1) HAD A HUGE CLUNK WHEN HAVING TO SUDDENTLY STOP ON ONE OCCASION - SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP/BAM. 2) ON AN UNPREDICTABLE BASIS THE TRANSMISSION HARSHLY ENGAGES WHEN GOING SHIFTING AT THE SLOWER SPDS. 3) BROUGHT TO SERVICE DEALOR AND THEY ACKNOWLEDGE PROBLEM DURING A TEST DRIVE "THAT NEEDS TO BE CK'D OUT". THEY SAID THEY FIXED. 4) PROBLEM WAS WORSE WHEN CAR WAS RECEIVED BACK (HAVE NO IDEA IF CAR WILL EVER BAM/CLUNK/WHAM/DROP AGAIN AS I NORMALLY DON'T SUDDENLY STOP BUT WHATEVER THAT WAS IT CERTAINLY WASN'T GOOD FOR THE TRANSMISSION). I REPORTED THE FREQUENCY OF THE HARSH ENGAGEMENTS ACTUALLY WERE MORE OFTEN AND THEY THEN CHANGED THERE TUNE CITING A SERVICE BULLETIN SAYING IT'S NORMAL ". 5) NOW 15,000 MILES LATER OF HARSH ENGAGEMENTS I'M SENSING SOME SLIPPAGE AND THOSE HARSH ENGAGEMENTS ARE NOW HARSHER. I'M VERY DISAPPOINTED IN THE PERFORMANCE OF MY TAHOE AND AM VERY CONCERNED OF THE FUTURE OF THE TRANSMISSION IN THAT GM & BELZERS ACKNOWLEDGE THE PROBLEM THEN SAID GM SAYS NOT TO DO ANYTHING. CAR STILL RUNS BUT IT VERY ANNOYING WHEN DRIVING IN THE CITIES STOP AND GO TRAFFICE...A CLUNK CLUNK HERE AND A CLUNK CLUNK THERE HERE A CLUNK THERE A CLUNK. THIS IS ABSOLUTELY RIDICULOUS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076048August 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING 70 MPH, THE DRIVER'S SIDE WINDOW EXPLODED OUT OF THE VEHICLE WITHOUT WARNING. THE CONSUMER STATES THAT, "THERE WAS NO OBJECTS THAT HIT THE WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089412August 23, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH REAR LEFT TIRE TREAD SEPARATED AND BLEW UP. CONSUMER HAD TO PULL OVER . FIRESTONE, WILDERNESS SIZE# UNKNOWN. DOT: UNKNOWN. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084049August 13, 2004
SUSPENSION
WHILE DRIVING 40 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT VEHICLE NEEDED AN ALIGNMENT. HOWEVER, THE PROBLEM RECURRED. *AK THE CONSUMER HAD THE FRONT END ALIGNED AND THE FRONT SHOCK REPLACED BUT THE PROBLEM IS INTERMITTENT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086262August 5, 2004
TIRES, TIRES:SIDEWALL
WHILE DRIVING AT APPROXIMATELY 45 MPH ALONG TEXAS HIWAY 242, A RELATIVELY NEW HIWAY WITH UNIFORM ROAD SURFACE IN GOOD CONDITION (NORTH OF HOUSTON). VEHICLE IS A 2003 CHEVROLET SUBURBAN. A LOUD BUZZING SOUND WAS HEARD SIMILAR TO THAT PRODUCED BY THE RIBBED EDGE-OF-ROADWAY WARNING STRIP FOUND ON SOME HIWAYS. I AT FIRST THOUGHT THE CHARACTER OF THE ROAD SURFACE HAD CHANGED; THEN, A FEW SECONDS LATER, THE PASSENGER SIDE REAR TIRE COLLAPSED SUDDENLY. UPON STOPPING ON THE SHOULDER I FOUND THAT THE TIRE TREAD SURFACE HAD SEPARATED FROM THE SIDEWALL ON THE OUTSIDE OF THE TIRE AND AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE JUST AT THE MANUFACTURING SEAM WHERE THESE TWO COMPONENTS ARE JOINED. FIVE RADIAL RIPS HAD ALSO OCCURRED IN THE SIDEWALL LEADING FROM ABOUT THE MIDDLE OF THE SIDEWALL TO THE SEPARATED TREAD/SIDEWALL SEAM. THE TIRES WERE STANDARD EQUIPMENT ON THE VEHICLE (PURCHASED IN MAY 2003) AND HAVE BEEN DRIVEN APPROXIMATELY 25,500 MILES. THE TREAD IS STILL VERY DEEP. THE TIRES ARE FIRESTONE WILDERNESS LE P265/70R16 111S TYPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083894July 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING CONSUMER SMELLED GAS ODOR. TECHNICIAN INDICATED THE FUEL LINE SYSTEM WAS LEAKING GASOLINE, CAUSING STALLING. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082050July 15, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE IT WAS HIT FROM THE FRONT DRIVER SIDE, THE IMPACT CAUSED THE VEHICLE TO HIT A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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