Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10310321February 14, 2010
ELECTRICAL SYSTEM
NO CRASHES OR INJURIES. ON 2 OCCASIONS, WITH THE IGNITION OFF AND LISTENING TO THE RADIO FOR ABOUT 10 MINUTES, THE VEHICLE FAILED TO START. ON ANOTHER OCCASION WAS CLEANING THE INTERIOR WITH THE DOORS OPEN AND INTERIOR LIGHTS ON. THE VEHICLE FAILED TO START. DROVE THE VEHICLE A SHORT DISTANCE AFTER RECHARGING THE BATTERY. VEHICLE FAILED TO START FOR RETURN TRIP. TOOK VEHICLE (2007 SUBURBAN LTZ TO DEALER FOR AN ELECTRICAL SYSTEM CHECK. THEY REPORTED THAT EVERYTHING CHECKED OUT OK. HAD ANOTHER INCIDENT OF NOSTART TRYING TO LEAVE HOME DURING A SNOW STORM. FINALLY REPLACED THE BATTERY AND HAVE HAD NO PROBLEMS SINCE. RANGE OF DATES IS FROM JAN 2008 THROUGH JAN 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308933February 12, 2010
STRUCTURE:BODY:DOOR
THE CHROME ON FRONT PASSENGER INTERIOR DOOR HANDLE IS PEELING OFF, CREATING A SHARP EDGE THAT I HAVE CUT MYSELF ON WHEN OPENING THE DOOR. OTHER PASSENGERS HAVE CUT THEMSELVES ON IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10306359February 5, 2010
ELECTRICAL SYSTEM
2007 CHEVY SUBN. WITH 26K MILES PARKED IN MY DRIVEWAY AT MY NAPLES FL.HOUSE. CAUGHT FIRE UNDER HOOD AND BURNED UP. HAD NOT BEEN USED IN 24+ HRS AND NOBODY WAS IN THE VEHICLE AND CAR WAS LOCKED. NO KEY IN VEHICLE. GM GAVE ME REF # 71-799805495. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10306602February 5, 2010
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT
NO CRASHES OR INJURIES. ON THE INDICATED DATE I HAD THE ENGINE TURNED OFF WITH THE KEYS IN THE IGNITION, LISTENING TO THE RADIO. AFTER A SHORT TIME APPROXIMATELY 10 MINUTES, I DISCOVERED THAT THE CAR BATTERY WAS COMPLETELY DRAINED. I HAVE BEEN CAREFUL NOT LET THESE INCIDENTS OCCUR AGAIN BUT IT HAS REPEATED AT LEAST 6 TIMES. THE MOST RECENT TIME WAS WHEN I HAD A FLAT TIRE REPLACED AND THE TIRE SERVICE TECH ATTEMPTED TO REPROGRAM THE TIRE PRESSURE MONITOR SYSTEM AT WHICH TIME, THE BATTERY WAS DRAINED IMMEDIATELY. THE REPROGRAMMING WAS IMPOSSIBLE BECAUSE THE BATTERY WOULD NOT PROVIDE ELECTRICITY TO COMPLETE THE TPMS. I FOLLOWED THE OWNER'S MANUAL'S INSTRUCTIONS' AND HAD THE SAME RESULTS, A DEAD BATTERY AND UNSUCCESSFUL ATTEMPT. I NOW HAVE A USELESS TPMS AND THE DANGER OF GETTING STRANDED WITH A DEAD BATTERY. THE DEALERSHIP OFFERS TO ATTEMPT TO FIX THE PROBLEM STARTING AT $99.00 +. A NEW VEHICLE SHOULD BE FREE OF THESE TYPES OF DEFECTS. I SHOULD NOT BE PAYING FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302899January 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIRD INCIDENT FOR THIS PROBLEM. WHILE DRIVING IN (D) THE TRANSMISSION WILL DISENGAGE AND THE VEHICLE ENGINE WILL REV UP (3RD & 2ND GEAR) SEEM TO WORK STILL. THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 25 TO 55 MILE PER HOUR. ONLY ONE TIME HAS IT BEEN CLOSE TO AN ACCIDENT WHILE MAKING A LEFT HAND TURN WITH ON COMING TRAFFIC. THE DEALER HAS MADE INSPECTIONS OF THE TRANSMISSION ONCE, THE SECOND TIME THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AFTER KEEPING THE VEHICLE MORE THAN 5 DAYS. THE SUGGESTION FROM THE DEALERSHIP MANAGER WAS TO WAIT FOR IT TO HAPPEN AGAIN, PLACE THE VEHICLE IN EITHER 3RD OR 2ND GEAR DRIVE IT TO THE DEALERSHIP LEAVING IT IN 3RD OR 2ND GEAR APPLYING THE PARKING BRAKE SO THAT THE MANAGER AND A MECHANIC CAN GET INTO THE VEHICLE AND TEST WHAT'S WRONG. THE 3RD TIME THIS HAS HAPPENED IT WAS AROUND 8:30 P.M. AND WE WERE UNABLE TO TAKE IT IN TO BE EXAMINED. THIS PROBLEM IF IT HAPPENS AGAIN WHILE MAKING A TURN OR AT ANYTIME WITH ONCOMING TRAFFIC COULD CAUSE A SERIOUS ACCIDENT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302381January 26, 2010
ELECTRICAL SYSTEM
2007 CHEVY SUBUBAN REGISTERED TO THE UNIVERSITY OF VANDERBILT SITTING IN PARKING LOT, THE ENGINE WAS OFF AS WELL AS WAS THE IGNITION. SUDDENLY FROM WITHIN THE ENGINE COMPARTMENT A MASSIVE FIRE BROKE OUT, THE FIRE DEPARTMENT FROM THE CITY OF HENDERSONVILLE TENNESSEE. RESPONDED AND PUT THE FIRE OUT. INITIAL INVESTIGATION FROM THE OFFICERS AT THE SCENE INDICATED THAT IT WAS AN ELECTRICAL FIRE COMING FROM THE CONTROL RELAY BOX ATTACHED TO THE LEFT SIDE FENDER WALL. VEHICLE IS A 2007 CHEVY SUBURBAN PURCHASED 10-31-2006 WITH 320,000 MILES ON VEHICLE POLICE & FIRE AT SCENE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10298185January 4, 2010
STRUCTURE:BODY:DOOR
CUT FINGER ON DOOR OF 2007 SUBURBAN DUE TO FAILURE OF PLASTIC CHROME ON INTERIOR DRIVER DOOR HANDLE. OTHER HANDLES IN CAR ARE ALSO FAILING. REPORTED TO DEALER AND THEY REPORTED NUMEROUS COMPLAINTS AND FAILURES AS WELL AS OTHER CUT HANDS AND FINGERS WHICH SHOULD INDICATE A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10292893November 19, 2009
ELECTRICAL SYSTEM
CAR DOES NOT START. COMPLETLEY DEAD BATTERY. EASILY JUMP STARTS.ALT SHOWS 14.5 CHARGE AFTER JUMP..THISHAS HAPPENED 6 TIMES.T OOK TO DEALERSHIP TWICE. HEY SAY - NEGATIVE BATTERY CABLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292276November 16, 2009
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE VEHICLE EXHIBITED A NO-START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, IN WHICH THE ALTERNATOR WAS RE-ADJUSTED TO INCREASE THE CHARGE OF THE BATTERY. HOWEVER THE BATTERY CONTINUALLY LOSES ENERGY. THE VEHICLE WAS IN THE PROCESS OF BEING RE-INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 60,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291076November 5, 2009
ENGINE AND ENGINE COOLING
IN OCT. 2007 I PURCHASED A BRAND NEW 2007 CHEVROLET SUBURBAN FROM GORDON CHEVROLET IN TAMPA FLORIDA, IT HAD 20 MILES ON IT. ON DECEMBER 9TH 2008 WHILE ON MY WAY HOME FROM WORK, AT APPROXIMATELY 12:45 AM, IT EXPLODED AND WAS ENGULFED IN FLAMES. I RECEIVED 2ND AND 3RD DEGREE BURNS AND WAITED ON THE SIDE OF THE ROAD FOR CLOSE TO 30 MINUTES FOR HELP TO ARRIVE. THE SUBURBAN HAD ABSOLUTELY NO AFTERMARKET CHANGES OR ANY TYPE OF MODIFICATIONS DONE TO IT. ALL OF ITS SERVICING AND REPAIR WORK WAS DONE AT COX CHEVROLET IN BRADENTON FLORIDA, A GENERAL MOTORS DEALERSHIP. THE TRUCK HAD JUST OVER 35,000 MILES ON IT AND IS NOW JUST A BURNT OUT SHELL. DURING THE 1 YEAR AND 2 MONTHS I OWNED IT, I HAD SEVERAL PROBLEMS WITH IT AND TOOK IT TO THE SERVICING DEALERSHIP FOR ALL THE PROBLEMS. MY ATTORNEY AND MY INSURANCE AGENT THINK IT WAS A DEFECT IN THE MANUFACTURING OR A DEFECT IN THE REPAIR. AN OFFICIAL CAUSE HAS YET TO BE DETERMINED AND BECAUSE OF GM'S GOING BANKRUPT THEY ARE NOT INTERESTED. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10289333October 22, 2009
LATCHES/LOCKS/LINKAGES, EQUIPMENT
WE HAVE A 2007 CHEVROLET SUBURBAN LTZ. WE PAID EXTRA FOR AN AUTOMATIC REAR LIFT GATE, WHICH YOU CAN OPEN WITH YOUR KEY REMOTE,. LAST WEEK THE AUTOMATIC GATE STARTED MALFUNCTIONING. THE GATES LIFTS UP A FEW FEET THEN SLAMS BACK DOWN. LUCKILY OUR SMALL CHILD DID NOT GET UNDER THE LIFT GATE OR I AM AFRAID SHE WOULD HAVE BEEN SEVERELY INJURED BY THE REAR GATE SLAMMING CLOSED. WE WERE TOLD BY THE DEALERSHIP THAT THE GEARS ARE STRIPED ON THE LIFT GATE. 2 1/2 YEARS OF USE AND THE GEARS ARE STRIPED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283997September 15, 2009
SEAT BELTS
THE REAR (THIRD ROW) SEAT BELTS RANDOMLY LOCK UNDER NON-EMERGENT CONDITIONS. THE TENSION ON THE BELT BECOMES EXTREME SUCH THAT THE CANNOT RELEASE THE BELT AND REQUIRES ASSISTANCE, RESULTING IN A POTENTIALLY DANGEROUS SITUATION WHERE THE OCCUPANT MAY NOT BE ABLE TO EGRESS IN AN EMERGENCY. THE SITUATION IS MADE WORSE BY PASSENGERS IN THE THIRD ROW SEAT WHO ARE ADULTS AND/OR MAY BE OVERWEIGHT. THE MANUFACTURER HAS MODIFIED THE THIRD ROW SEAT BELTS IN APPARENT RECOGNITION OF THE PROBLEM, BUT HAS NOT CHOSEN TO CORRECT THE PROBLEM IN EARLIER VEHICLE DESIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283576September 10, 2009
SEAT BELTS:FRONT:RETRACTOR
TL*-THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELT RETRACTOR MECHANISMS PREVENTS THE WEBBING TO BE EXTRACTED WHEN WORN BY AN OCCUPANT. THIS CONDITION RESULTS IN TIGHT FITTING AND THE INABILITY TO MOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION IN WHICH THE TECHNICIAN CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 27,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282415August 31, 2009
FUEL SYSTEM, GASOLINE
CHEVY SUBURBAN 2007 FUEL SYSTEM ISSUES INCLUDED GAS FUME LEAKS. ATTEMPTED TO HAVE REPAIR 4 TIMES BEFORE BEING TOLD BY DEALER A DESIGN FLAW EXIST WITH FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282434August 31, 2009
STRUCTURE:BODY:DOOR
CHROME ON DOOR HANDLES RAZOR SHARP EDGES AND CUT FINGERS AND HANDS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275996July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. SHORTLY AFTER THE VEHICLE RECEIVED A TRANSMISSION FLUSH, IT WOULD NOT MOVE FORWARD IN THE DRIVE POSITION AFTER BEING PLACED INTO REVERSE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THREE PLATES, A VALVE, FILTER KIT, AND A GASKET KIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER AFTER ANOTHER TRANSMISSION FLUSH WAS PERFORMED. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE AND THE ENGINE REVVED, BUT THE VEHICLE WAS LOSING SPEED. SHE DROVE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANSMISSION WAS NOT SHIFTING PAST FIRST GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE ORIGINAL REPAIR, BUT THEY STATED THAT IT WAS NO LONGER UNDER WARRANTY AND WAS NOT THEIR RESPONSIBILITY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ABOUT THIS SAME DEFECT. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 65,414 AND CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275741July 4, 2009
EQUIPMENT
2007 (NEWER MODEL) CHEVROLET SUBURBAN DOOR CHROME HANDLES RAZOR SHARP EDGES. WILL CUT FINGERS AND HANDS! *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10274034June 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CONSUMING OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265684April 16, 2009
ELECTRICAL SYSTEM
EVERY 4-5 MONTHS THE BATTERY GOES DEAD. IT'S AS IF THE LIGHTS OR SOMETHING WAS LEFT ON BUT ONCE WE GET IT STARTED AND CHECK EVERYTHING THERE HAS BEEN NOTHING LEFT ON. AFTER GETTING IT STARTED IT WILL GO ANOTHER 4-5 MONTHS AND BE COMPLETELY FINE THEN ALL OF THE SUDDEN IT WILL BE DEAD AGAIN. THIS HAS HAPPENED 5-6 TIMES OVER THE LAST THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265241April 14, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WE HAVE A 2007 CHEVY SUBURBAN IT STARTING USING EXCESS OIL AROUND 21,000 MILES WHEN HAVE HAD 2 OIL CONSUMPTION TEST DONE AT THE DEALER. THEY REPLACED VALUE SEALS 1,4,7,6 ..THEN STARTED ANOTHER OIL CONSUMPTION TEST. LOW AND BEHOLD IT LOST A QUART AT 1750 MILES. THEY ARE NOW LOOKING AT REPLACING LIFTERS...WE CURRENTLY HAVE 33,000 MILES ON THE VEHICLE..HAVE TO KEEP RUNNING BACK EVERY 500 MILES TO GET THIS CHECK. AT FIRST THEY KEPT SAYING NORMAL TO LOSE A QUART OF OIL BUT NOW REALIZE IT IS NOT NORMAL..HAVE YET RESOLVED THE ISSUE. VERY UPSETTING TO HAVE A NEW VEHICLE AND PAID $48K AND HAVE TO KEEP RETURNING TO THE REPAIR SHOP. WE HAVE LOOKED UP ON THE INTERNET AND IT SEEMS THERE HAS BEEN MANY ISSUE WITH THIS VEHICLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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