Chevrolet Suburban Complaints (2002)
439 consumer complaints on file.
- #765577August 13, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CAR WAS 2 MONTHS OLD, WE COMPLAINED TO THE DEALER THAT THE ANTI-LOCK BRAKES DIDN'T SEEM TO WORK PROPERLY IN THAT THEY LOCKED UP AND MADE THE CAR JOLT TO A STOP. DEALER SAID OVER PHONE THAT THIS WAS FINE AND DID NOT NEED TO LOOK AT CAR. ON JUNE 25, 2002, SAME PROBLEM WAS EXPERIENCED ON I-95 WHEN TRYING TO AVOID ANOTHER CAR THAT CUT INTO LANE. BRAKES DID NOT RESPOND, I LOST CONTROL OF SUBURBAN, WHICH ROLLED OVER AND WAS TOTALED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #566746July 23, 2002VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING, CONSUMER NOTICED THE ACCELERATOR PEDAL WAS STICKING, CONSUMER PROCEEDED TO DRIVE AROUND A NARROW TWO WAY HIGHWAY WHICH WAS WET AT THE TIME, CONSUMER THEN RELEASED HIS FOOT FROM THE ACCELERATOR AND TOUCHED THE BRAKE MODERATELY, HOWEVER THE VEHICLE KEPT MOVING WITHOUT REDUCTION IN SPEED, CONSUMER STATED THE TAIL END OF THE VEHICLE BEGAN SLIDING TO THE RIGHT AND LEFT AS HE WAS APPROACHING A TURN, CONSUMER WAS FINALLY ABLE TO APPLY THE BRAKES ONCE THE VEHICLE WAS PARALLEL TO THE ROAD, THE VEHICLE SUSTAINED DAMAGE AND 2 BLOWN TIRES. *JB *SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014168July 17, 2002AIR BAGS
WHILE DRIVING 25 MPH, VEHICLE WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, CAUSING INJURIES.*AK THE VEHICLE WAS HIT BROAD SIDE ON THE PASSENGER SIDE. IT FLIPPED ON THE DRIVERS SIDE AND SLID 39 FEET. THE DRIVER RECEIVED SEVERE LACERATIONS TO THE BACK AREA BY SHATTERED GLASS. THE PASSENGER HAS WHIPLASH AND A SMALL CONTUSION TO THE HEAD WITH BRUISES. *JG
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #763841July 5, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THEY REALLY SHOULD FIX. NO SAFETY DEFECT LISTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8012084June 18, 2002SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SEAT BELT WOULD CONTINUE TO TIGTHEN DOWN ONTO PASSENGER WHILE DRIVING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #762563June 2, 2002VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF LIFTGATE 'EXPODED' SENDING GLASS 10 TO 20 YDS W/O LOCATABLE PROJECTILE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #762259May 25, 2002SUSPENSION:FRONT
UNCOMFORTABLE VIBRATION OCCURS AFTER DRIVING VEHICLE FOR 15 MINUTES. AT 70-75 AND IS HARD TO MAKE GO AWAY WITHOUT HAVING TO STOP. FEELS LIKE SUSPENSION DEFECT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010353May 22, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPLY HIS GEAR SHIFT TO PARK TO DRIVE. THERE IS A LOUD TICKING NOISE COMING FROM UNDERNEATH AND THE VEHICLE WILLNOT MOVE. WHEN GEAR SHIFT IS PLACE IN DRIVE OR REVERSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #762018May 17, 2002TIRES
BLOWOUT WHEN SIDEWALL SEPARATED FROM TIRE BODY; TIRE RIM AND FRONT END DAMAGED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8009710May 13, 2002SEAT BELTS:FRONT:ANCHORAGE
3RD ROW SEAT BELTS WOULD CONTINUE TO TIGHTEN DOWN ON PASSENGER WHEN USED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER WAS INFORMED THAT THE SEAT BELTS FOR THE THIRD ROW ARE DESIGNED FOR CHILDREN, CONSUMER WAS GIVEN EXTENDERS. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8009162May 3, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER FUELING VEHICLE THE NIGHT BEFORE THERE WAS A PUDDLE OF FUEL UNDERNEATH VEHICLE, THE NEXT DAY THE VEHICLE WAS TAKEN TO THE DEALER WHO SAD IT WAS CAUSED BY A DEFECT IN THE FUEL TANK.*AK *MJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8009168May 3, 2002INTERIOR LIGHTING
DASHBOARD LIGHTS ARE TOO BRIGHT. CONSUMER IS UNABLE TO SEE SPEED. *AK DASHBOARD LIGHTS CAN NOT BE DIMMED TO REMOVE GLARE OUT OF THE DRIVER'S WINDOW AND SIDE VIEW MIRROR.*YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10008765April 28, 2002ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
OIL LEAKS! IST OIL LEAK GREENISH FLUID LEAKING FROM UNDER ENGINE SKID PLATE. HAD THAT REPAIRED AT BILLINGS CHEVROLET, AND IT IS STILL LEAKING. TECHNICIAN SAID AXLE SEAL WAS LEAKING. 2ND LEAK, ENGINE OIL LEAKING ONTO EXHAUST PIPE WHICH IS GIVING OFF BURNING SMELL IN CABIN. REPAIRED ONCE, AND IT IS STILL LEAKING. SERVICE WAS DONE AT ANDERSON CHEVROLET, MENLO CA. ****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761300. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007889April 17, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES THAT FUEL TANK ASSEMBLY HAS A MALFUNCTION. WHEN CONSUMER IS PUTTING FUEL INTO HIS VEHICLE THE NOZZLE AT THE GAS STATION KEEP CUTTING OFF, WHICH INDICATES THAT THE TANK IS FULL, BUT THE TANK ISN'T. SO YOU HAVE TO KEEP FUELING AND ESITMATING WHEN THE TANK IS FULL. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #760603April 11, 2002EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON LATE MODEL SUV'S (SUBURBAN USED AS EXAMPLE) ARE AIMED TOO HIGH, BLINDING SEDAN DRIVERS. THANK YOU FOR YOUR CONSIDERATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759782March 25, 2002POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION OIL LEAKING ONTO THE EXHAUST SYSTEM CREATING A BURNING SMELL AND OIL ALL OVER THE TRANSFER CASE AND TRANSMISSION AS WELL AS THE EXHAUST PIPE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759376March 14, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I HAVE BEEN UNABLE, SINCE PURCHASE, TO PROPERLY FILL THE GAS TANK. THE TANKS HAVE BEEN REPLACED, THE FILLER MECHANISM HAS BEEN REPLACED. GMC ACKNOWLEDGES THAT THER IS A PROBLEM BUT SIX MONTHS AFTER FIRST IDENTIFYING THE PROBLEM, THEY SAY THEY STILL DONT HAVE A FIX. I SEE FROM CHECKING CONSUMER COMPLAINTS THAT OTHER OWNERS ARE EXPERIENCING THE SAME DIFFICULTIES AND ARE CONCERNED ABOUT THE POSSIBILITY OF GAS FUME BUILDUP AND POSSIBLE EXPLOSION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756950January 16, 2002INTERIOR LIGHTING
THE DOME LIGHT SWITCH CAN BE USED TO OVERRIDE THE DAYTIME RUNNING LAMPS, BY PUSHING IT IN AND OUT TWICE. THE DRLS ARE TURNED OFF AND A BELL NOTIFIES YOU. THIS CAN BE DONE AT ANY VEHICLE SPEED / GEAR. THIS DOME LIGHT SWITCH IS SIMILAR IN SHAPE AND SIZE TO THE FOG LAMP SWITCH RIGHT NEXT TO IT, AND AT NIGHT WHILE DRIVING IT IS DIFFICULT TO TELL THE DIFFERENCE WHICH ONE IS BEING PRESSED. THE PROBLEM LIES WITH THE FACT THAT AT NIGHT WHEN THE CAR IS STARTED, THE HEADLIGHTS COME ON AUTOMATICALLY, HOW NICE. HOWEVER, IF YOU HIT THE OVERRIDE SWITCH TWICE THE HEADLIGHTS GO OFF LEAVING YOU IN THE DARK, WHEREVER YOU MAY BE. IT SEEMS THAT THE DRLS ARE NOT AWARE WHETHER IT IS DAY OR NIGHT. IF YOU TURN THE HEADLIGHT SWITCH TO ON THIS DOES NOT HAPPEN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756213December 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0