Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10362145October 24, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVY SUBURBAN - INSIDE DOOR HANDLES - CHROME PEELING OFF AND CUTTING HANDS AND FINGERS! POTENTIAL TO OCCUR EVERY TIME YOU OPEN THE DOOR! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10361224October 19, 2010
WHEELS, STRUCTURE
I WOULD LIKE TO CALL YOUR ATTENTION TO AN ACCIDENT THAT HAPPENED TO MY 17 MONTH OLD GRANDDAUGHTER. IN ATTEMPTING TO STEADY HERSELF WHILE WALKING, SHE ACCIDENTALLY TOUCHED THE TIRE ON MY DAUGHTER'S CHEVROLET SUBURBAN. HER SMALL HAND SLIPPED THROUGH THE HUB CAP SPACE AND CAME IN CONTACT WITH THE HOT BRAKE PAD, CAUSING HER TO SUFFER 2ND DEGREE BURNS ON THE PALM OF HER HAND. IT IS MY BELIEF THAT THIS MUST HAVE HAPPENED TO OTHER YOUNG CHILDREN. PARENTS WITH WHOM MY DAUGHTER AND I HAVE SPOKEN HAD NO IDEA THAT BRAKE PADS WERE SO ACCESSIBLE. I AM CONCERNED THAT THE PUBLIC IS NOT AWARE OF THIS DANGER AND SHOULD BECOME AWARE AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10354736September 9, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THERE IS A RECALL FOR THE CHROME DOOR HANDLES ON THE 2007 CHEVROLET TAHOE, BUT I AM HAVING THE SAME PROBLEM WITH THE CHROME IN MY 2007 CHEVROLET SUBURBAN. THE DEALER SAYS THE SUBURBAN IS NOT PART OF THE RECALL EVEN THOUGH IT IS THE EXACT SAME PROBLEM IN ALMOST THE SAME CAR. THIS RECALL NEEDS TO BE EXPANDED. I HAVE HAD TWO PEOPLE CUT THEIR HANDS ON MY DOOR HANDLE, AND I'M GOING TO JUST SAND IT DOWN MYSELF OR WRAP IT WITH DUCT TAPE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10353212August 31, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVROLET SUBURBAN INTERIOR DOOR HANDLES ARE PEELING THE TOP LAYER OF METAL OFF. THIS METAL EXPOSES EXTREMELY SHARP SURFACES. TWO MEMBERS OF MY FAMILY HAVE CUT THEIR FINGERS ON THE DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10352481August 28, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2007 CHEVROLET SUBURBAN, INSIDE DOOR HANDLES CUT HANDS AND FINGERS OF FAMILY MEMBERS. GM DEALER WILL NOT WARRANTY REPAIRS TO THE HANDLES AND WANTS TO CHARGE FOR THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10352516August 28, 2010
ENGINE AND ENGINE COOLING
VEHICLE IS BURNING APPROXIMATELY 1 QUART OF OIL EVERY 1,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350212August 18, 2010
STRUCTURE
FINGER CUT FROM SHARP CHROME PEALING FROM INSIDE PASSENGER DOOR HANDLE ON 2007 CHEVY SUBURBAN LTZ MODEL. BOTH MY WIFE AND SON HAVE RECEIVED DEEP, PAINFUL PAPER TYPE CUTS FROM THIS PROBLEM. DEALER WILL NOT REPLACE FOR FREE BECAUSE OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350132August 17, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2007 SUBURBAN THAT CONSUMES APPROX 1 QT OF OIL EVERY 800 MILES. AT 1200 MILES/QT THE DEALER TOLD ME THIS WAS "NORMAL CONSUMPTION". I WENT TO ANOTHER DEALER THAT CONFIRMED THE 800 MILES/QT AND IS INSTALLING NEW PISTONS AND RINGS NEXT WEEK. APPARENTLY THIS IS NOT A FIX BUT SHOULD HELP WITH CONSUMPTION UNTIL A PERMANENT FIX IS MADE BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346359July 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE CONSUMES APPROX 1 QUART OF OIL EVERY 1700 MILES. THERE IS NO OIL LEAKING UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346364July 30, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. A PASSENGER OPENED THE FRONT DOOR AND CUT HER HAND ON THE DOOR HANDLE. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE ALL OF THE DOOR HANDLES UNDER THE WARRANTY. THE CONTACT ALSO STATED THAT THE CHROME PAINT ON ALL OF THE DOOR HANDLES WAS CHIPPING. THE FAILURE AND CURRENT MILEAGES WERE 22,235.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10344658July 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
I AM SEEING AN EXCESSIVE OIL CONSUMPTION ISSUE WITH MY 2007 CHEVY SUBURBAN. FROM MY MEASURE IT IS CONSUMING 4 1/2 QTS OF OIL PER 3000 MILES. THE DEALER ACKNOWLEDGED THAT THIS IS A "KNOWN" ISSUE BUT DIDN'T PERFORM ANY REPAIRS. I AM INSTEAD PERFORMING AN OIL CONSUMPTION TEST. THAT'S FINE BUT I NOW HAVE A FAMILY VEHICLE THAT I CANT TRUST FOR ANTICIPATION OF ENGINE FAILURE/LOCK UP OR WORSE ENGINE BURN UP OR FIRE FROM A LOW OIL CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343535July 15, 2010
SEAT BELTS
WE HAVE A 2007 CHEVROLET SUBURBAN THE SECOND ROW MIDDLE SEATBELT JUST UNRAVELED, 2 WEEKS LATER THE 3RD ROW MIDDLE SEATBELT UNRAVELED. WE TOOK THE CAR TO THE DEALERSHIP EXPLAINING 3 YRS AGO WE HAD A GMC YUKON AND WE WERE IN A SEVERE CRASH. THE YUKON WAS ONLY 3 YRS OLD AT THE TIME AND THE FRONT MIDDLE SEATBELT FAILED AND THE SECOND ROW MIDDLE SEATBELT FAILED SERIOUSLY INJURING OUR FAMILY. THEY REFUSE TO ADDRESS THE QUESTION ARE THESE THE SAME SEATBELTS I DON'T BELIEVE THIS IS A COINCIDENCE. CAN SOMEONE LOOK INTO IT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10341795July 7, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT REAR DOOR LOCKS WOULD NOT UNLOCK WHEN HE SHIFTED INTO PARK GEAR. HE HAD TO MANUALLY UNLOCK THE REAR DOORS TO OPEN THEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE LOCKS WERE FAILING AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 53,880. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340740June 30, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
PURCHASED NEW AND OWN A 2007 CHEVY SUBURBAN. WE HAVE CUT OUR HANDS SEVERAL TIMES OPENING THE DRIVER SIDE DOOR WHEN PULLING THE INSIDE DOOR HANDLE INWARD. THIS HAS BEEN CAUSED BY THE PEELING FAKE CHROME PLASTIC THAT COVERS THE INSIDE HANDLE. THIS PEELING FAKE CHROME CREATES A SHARP EDGE AS IT PEELS OFF THAT IS DIRECTLY POSITIONED TO RUB ACROSS ONE'S FINGERS AS YOU PULL THE DOOR HANDLE IN TOWARD YOU TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336003June 13, 2010
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
ENGINE STARTED IDLING ROUGH AND THE 'ENGINE LIGHT' CAME ON AND STAYED ON.THEN THE NEXT DAY, WENT TO START CAR AND IT WAS REALLY IDLING ROUGH, SPUTTERING, THEN STABLITRAK LIGHT AND 'TRACTION CONTROL OFF' LIGHT AND ABS LIGHTS ALL CAME ON. THE CAR FELT LIKE IT WAS GOING TO DIE UNTIL ABOUT 20 MPH, THEN MADE A JERKING MOTION AND RAN FINE. THIS CONTINUED TO HAPPEN UNTIL I TOOK IT TO THE SHOP. THEY KEPT IT FOR A WEEK, REPLACED THE FUEL PUMP, BUT THIS DID NOT FIX THE PROBLEM. THE CAR STILL RUNS ROUGH AND THE LIGHTS STILL COME ON WHENEVER I HAVE TO IDLE, INTERSECTIONS, ETC... I HAVE BEEN READING AND I AM CONCERNED THAT THERE IS NO FIX FOR THIS PROBLEM. I BELIEVE IT IS A FAULTY ENGINE/ELECTRICAL ISSUE AND THERE NEEDS TO BE A RECALL. THIS IS COMPLETELY DANGEROUS, IF MY STABILITRAK SYSTEM GOES OFF AND I AM ON UNSTABLE GROUND, RAIN, SNOW, ETC... IT WILL CAUSE MY CAR TO BRAKE AND I WILL LOOSE CONTROL OF MY CAR. I AM WORRIED THAT IT IS GOING TO DIE IN AN INTERSECTION, SINCE IT HAS A HARD TIME COMING OUT OF AN IDLE WITH ANY POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335176June 8, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
INSIDE RIGHT AND LEFT DOOR HANDLE CHROME PLATING COMING OFF CAUSING SHARP EDGE, RESULTING IN CUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325216April 12, 2010
ELECTRICAL SYSTEM
BATTERY IN 2007 SUBURBAN LTZ DRAINED TWICE HAD TO BE JUMPED AND THEN TAKEN TO DEALER THEN HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324671April 9, 2010
AIR BAGS
I WAS DRIVING ON HIGHWAY 52 AROUND WINSTON SALEM, NC ON THRUSDAY MARCH 18TH, 2010 WHEN ALL (4) AIRBAGS DEPLOYED. I WAS TRAVELING ABOUT 60 MPH IN THE LEFT LANE OF MULTI-LANE TRAFFIC; BUT WAS ABLE TO KEEP CONTROL OF THE CAR, CHANGE LANES AND GET TO AN EXIT AND STOP THE VEHICLE. THERE WAS NO COLLISION OR WARNING THAT THE AIRBAGS WERE GOING TO DEPLOY. THE VEHICLE WAS TURNED OVER TO THE DEALER ON 3/20/2010 TO INVESTIGATE AND FOLLOW UP WITH GM. ON 3/22/10 THE DEALER CALLED AND SAID THEY HAD LOOKED AT THE CAR BUT WERE INSTRUCTED BY GM NOT TO DO ANYTHING FURTHER AND THAT I NEED TO CALL GM TO GET A CASE # FOR AN INVESTIGATION. I CALLED AND AFTER SEVERAL TRANSFERS AND CALL BACKS I WAS ASSIGNED CASE # 71-814346366 AND TOLD THAT I WOULD GET A CALL BACK WITHIN TWO BUSINESS DAYS ON WHAT ACTIONS WERE BEING TAKEN. ON 3/25/10 I RECEIVED A CALL AND WAS INFORMED THAT AN INSPECTOR WOULD BE SENT TO THE DEALERSHIP TO CHECK OUT THE CAR. TO DATE HAVE I RECEIVED NO FURTHER COMMUNICATIONS FROM GM AND AS OF 4/8/10 THE DEALERSHIP HAS NOT RECEIVED ANY NOTICE ON WHEN OR IF AN INSPECTOR IS SCHEDULED TO CHECK OUT THE CAR. THIS WAS A SERIOUS INCIDENT AND SHOULD HAVE BEEN INVESTIGATED IMMEDIATELY. THERE A THOUSANDS OF SIMILAR VEHICLES ON THE ROAD THAT COULD HAVE THE SAME DEFECT AND IT SEEMS THE MANUFACTURER DOESN'T WANT TO FIND OUT WHAT THE PROBLEM IS. YOUR HELP IN INVESTIGATING THIS ISSUE WILL BE VERY IMPORTANT TO THE SAFETY OF DRIVING PUBLIC. THANK YOU. UPDATED 04/16/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313626February 24, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHENEVER THE CONTACT TURNED ON THE RADIO WHILE THE VEHICLE WAS OFF, SHE NOTICED THAT THE BATTERY WOULD FAIL WITHIN A 2 - 10 MINUTE PERIOD CAUSING THE CONTACT TO CONTINUALLY HAVE TO REPLACE THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED, HOWEVER THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311778February 18, 2010
STRUCTURE:BODY:DOOR
CHROME COATING ON INTERIOR DOOR HANDLES PEELED AND PRESENTED A SHARP EDGE THAT CAUSED SEVERAL MINOR CUTS TO FINGERS ON VARIOUS DATES. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0

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