Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10117111March 30, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE HAD AN ODOR THAT SMELLED LIKE ANTIFREEZE. CONSUMER AND ALL OF HER FAMILY MEMBERS AND FRIENDS BECAME ILL AFTER RIDING IN THE VEHICLE. THEY HAD HEADACHES/BURNING EYES/NUMBNESS, AND SORE THROATS. THE PROBLEM WAS REPORTED, AND THE MANUFACTURER STATED NOTHING WAS WRONG WITH THE VEHICLE, HOWEVER CONSUMER WAS TOLD THAT PRIOR TO THE PURCHASE OF THE VEHICLE THERE WAS AN ANTIFREEZE SPILL, AND SHE WAS NOT MADE AWARE OF THAT AT TIME OF PURCHASE. CONSUMER STOPPED DRIVING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115547March 7, 2005
AIR BAGS
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 2004 CHEVROLET SUBURBAN IN WHICH THE AIR BAGS DID NOT DEPLOY. AN OCCUPANT IN THE VEHICLE WAS INJURED WHEN THE AIR BAGS DID NOT DEPLOY. *NM *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113607March 7, 2005
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP COMPLETELY. THE CONSUMER DROVE TO THE DEALER FOR AN INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109858February 4, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED ON HIGHWAY 6 IN UTAH WHILE GOING UP A STEEP INCLINE. TOOK IT TO RIVERTON CHEVROLET WHERE THE DIAGNOSIS WAS A FAILED FUEL PUMP. FUEL PUMP WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109859February 4, 2005
ELECTRICAL SYSTEM:WIRING
CENTER CONSOLE WITH REAR CLIMATE AND RADIO CONTROLS STOPPED WORKING. TOOK IT TO RIVERTON CHEVROLET, AND THEY REPLACED SOME FAULTY WIRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109860February 4, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NOTICED A STRONG SMELL OF ANTIFREEZE FROM OUTSIDE THE VEHICLE AFTER TURNING IT OFF. THEN BEGAN TO NOTICE FLUID LEAKING FROM UNDER RIGHT REAR QUARTER BEHIND THE WHEEL. TOOK VEHICLE TO WEBB CHEVROLET. DIAGNOSIS WAS FAULTY COOLANT LINES RUNNING INTO OTHER LINES FORCING A LEAK OF COOLANT. I WASN'T TO CLEAR ON DIAGNOSIS, BUT THEY HAD TO ORDER PARTS AND WE LOST THE VEHICLE FOR 3 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108448February 2, 2005
SUSPENSION:FRONT
EXCESSIVE WEAR AND TEAR TO VEHICLES FRONT TIRES. 3 ATTEMPTS TO REPAIR WITH THE FINALLY ATTEMPT REPLACING THE TIRES AND PUTTING A TOTALLY DIFFERENT AND BRAND NEW ONES ON. THE NEW DIFFERENT TIRES THAT WERE PUT ON THE VECHICLE SHOWED THE EXACT SAME PROBLEM AS THE ORGINIAL ONES THAT THEY REPLACED. THE MILEAGE TIME FRAME FOR WEAR AND TEAR TO THE TIRES WERE A AVERAGE OF 800 MILES. FOR ATTEMPT WENT IN AT A MILEAGE OF 3961 AND FINAL ATTEMPT WENT BACK AT 6243. BETWEEN THAT MILEAGE 3 REPAIRS WERE DONE TO TRY TO CORRECT THE PROBLEM. VEHICLE SHOWS OUTER WEAR AND TIRE ON THE INSIDE OF BOTH FRONT TIRES. THE 3 ATTEMPTS TO CORRECT THE PROBLEMS WHERE ADJUST ALIGNMENT AND ADVISE CUSTOMER TO DRIVE. THE VEHICLE IS A 2004 CHECROLET SUBURBAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109096January 27, 2005
ELECTRICAL SYSTEM:WIRING
A FIRE STARTED IN THE ELECTRICAL SYSTEM BEHIND THE GLOVE COMPARTMENT WHILE DRIVING 20 MPH. CONSUMER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. VEHICLE WAS TOWED TO THE DEALER, BUT DEALER DID NOT DETERMINE THE CAUSE OF THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107636January 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE IS PLACED IN THE ACCESSORY POSITION, THE BRAKE DOES NOT HAVE TO BE PUSHED ON TO PUT INTO GEAR. I WAS ON THE SIDE OF THE VEHICLE AND TURNED AWAY AND MY 2 YEAR OLD WAS ABLE TO CLIMB INTO THE FRONT SEAT, PUT THE KEY INTO THE IGNITION AND TURN IT TO THE ACCESSORY POSITION AND INTO GEAR. THE VEHICLE ROLLED OUT THE DRIVE UP ON THE CURB, HIT A MAIL BOX AND SINCE THE DOOR WAS OPENED -LUCKILY IT DID NOT RUN INTO THE HOUSE. I WAS UNDER THE IMPRESSION THAT WHEN THAT THERE WAS A LAW PASSED THAT STATED YOU HAVE TO PUSH ON THE BRAKE TO PUT THE VEHICLE INTO GEAR. LUCKILY NO ONE WAS DRIVING DOWN THE ROAD AND HIT THE VEHICLE WITH MY CHILDREN IN IT. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A TOWING FEATURE, I PERSONALLY THINK THIS IS VERY DANGEROUS CONSIDERING THE FACT THAT THIS IS A COMMON SUV FOR PEOPLE WITH CHILDREN AND IT WOULD BE VERY EASY TO HAVE THIS VEHICLE STOLEN. I TOOK PICTURES OF THE VEHICLE AND PAID SOMEONE TO HAVE THIS FIXED, HOWEVER; I FEEL THIS SHOULD BE A DEFECT IN THE 2004 CHEV. TAHOE AND SHOULD BE COVERED UNDER WARRANTY DAMAGE. THANK YOU FOR YOUR TIME AND IN THE FUTURE IF THIS IS NOT RECALLED OR FIXED - I WILL NOT BE PURCHASING ANOTHER CHEV. VEHICLE AND I KNOW SEVERAL PEOPLE WHO WILL NOT BE ALSO. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105842January 6, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2004 SUBURBAN LT WITH 4 WHEEL DRIVE. OCCAISIONAL LOSS OF POWER WHEN TURNING AND ACCELERATING INTO TRAFFIC. USUALLY LASTS ABOUT TWO SECONDS BEFORE POWER RETURNS. THIS IS EXTREMELY DANGEROUS WHEN PULLING INTO HEAVY TRAFFIC. CHEVROLET HAS REPLACED THE FUEL PUMP , A TIMING DEVICE IN THE TRANSMISSION AND AN AIR SENSOR OVER THE COURSE OF SIX TRIPS TO THE SHOP. I WAS TOLD YESTERDAY THAT THIS PROBLEM IS KNOWN TO GM ENGINEERS AS THE FOUR WHEEL AUTOMATICALLY SENSING A NEED TO SHIFT , AND THAT THERE WAS NO KNOWN FIX. I HAVE AND ACTIVE COMPLAINT WITH GM, CASE NUMBER 1-269747819 SINCE 10/21/2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105605January 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPDATE TO PRIOR COMPLAINT BASED ON ADDITIONAL INFORMATION. HAVE DISCUSSED THIS WITH D BOYD. 2004 SUBURBAN FAILED TO SLOW DURING HARD STOP BETWEEN 40 AND 20 MPH. I BELIEVE THAT MY ORIGINAL CONCLUSION IS PROBABLY ACCURATE GIVEN THAT THE 2004 CADILLAC SRX ABS ECU AND THE INTERNATIONAL ABS ECU FAILURES WERE WITHIN THE TIME PERIOD MY SUBURBAN WAS MANUFACTURED. THIS HAPPENED ONCE BEFORE AND OCCURS DURING WET CONDITIONS AFTER TWO CONSECUTIVE BRAKE ATTEMPTS. GM IS STONE WALLING ME BUT I'D LIKE TO HANDLE THIS WITHOUT GETTING CLARENCE DITLOW @ THE CENTER FOR AUTO SAFETY FURTHER INVOLVED. I'VE HAD PROBLEMS WITH HENDRICK CHEVY FOR ALMOST A YEAR NOW INCLUDING A DEFECTIVE ENGINE ON 1996 TAHOE, DEFECTIVE BRAKES, SUSPECT EMISSIONS TESTING DTC P302 CYLINDER 2 MISFIRE, POSSIBLE INCORRECT TRANSMISSION REPLACEMENT, POSSIBLE FAILURE TO REPLACE PASSENGER SEAT WHICH I BELIEVE WAS RECALLED AND POSED A DANGER FOR ALMOST 4 YEARS, DEX COOL GASKET BLOW OUT, STEERING COLUMN LOCKUP ETC. I REQUESTED A POLICE REPORT FROM THE NC DOT AND FOR SOME STRANGE REASON IT'S NOT ON FILE ALTHOUGH I HAVE THE RECEIPT FROM THE OFFICER. VIN # ON THE SUBURBAN WAS 3GNFK1674G131855 MANUFACTURED @ THE SILAO ASSEMBLY PLANT ON 9/13/03 @ 7:10:31. SHIPPED TO 16153 HENDRICK CHEVOLET-HUMMER 100 AUTO MALL DR CARY NC DEALER ORDER NUMBER GMNGBB CHARGED TO ZONE: 16 DEALER: 153 PUI: 04203173688. CSQ 2GA1416724 DATE CODE ON THE DELCO BATTERY WHICH FAILED WAS MARCH 2004. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105474December 29, 2004
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS:FRONTAL
UPON TURNING THE VEHICLE ON, THE AIR BAG DEPLOYED. THERE WAS A FIRE IN THE ENGINE. THERE WERE NO INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105219December 22, 2004
ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE THE CONSUMER WAS WAITING AT A TRAFFIC LIGHT. THE FIRE WAS EXTINGUISHED . THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE WAS DETERMINED TO BE A FAULTY GROUND WIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100234November 19, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
UPDATE TO COMPLAINT 10098773. BRAKES FAILED TO STOP 2004 SUBURBAN DURING HARD STOP AT UNDER 40 MPH. LOST POWER ASSIST AND SOME STEERING CAPABILITIES. FELT LIKE THE ROTORS WERE DEFECTIVE. BRAKE PEDEL WAS FIRM BUT WOULD NOT SLOW. IMPACT @ AROUND 20MPH CAUSE OVER $10,000 DAMAGE INCLUDING A BENT FRAME. I HAD A DAVIS INSTRUMENTS CARCHIP READER RECORDING SEVERAL METRICS INCLUDING SPEED. CAR WAS NEW IN AUGUST WITH LESS THAN 8,000 MILES. I HAVE ALL THE CARCHIP LOGS FOR THIS CAR FROM AROUND THE TIME I ACQUIRED IT. HAD PROBLEMS WITH THE DEALER FROM DAY ONE DUE TO SUSPECT REPAIRS ON AN EARLIER VEHICLE WHICH HAD EMISSIONS AND TRANSMISSIONS PROBLEMS. DEALER CONVICED ME TO TRADE UP ONCE THEY REALIZED THAT THEY COULD NOT FIX THE OLD CAR AFTER MULTIPLE ATTEMPTS BETWEEN MARCH AND JULY 2004. 22 YEAR COLLISION FREE DRIVING RECORD. ELECTRICAL ENGINEER WITH 18 YEARS EXPERIENCE IN HARDWARE AND SOFTWARE INCLUDING MILITARY WEAPONS SYSTEMS, OPERATING SYSTEMS, NETWORKING AND TELECOMMUNICATIONS. I HAVE NEVER ENCOUNTERED THIS TYPE OF PROBLEM WITH ANY OTHER CAR I HAVE OWNED. CALLED GM 11/18/04. NO RESPONSE YET. MECHANIC FOUND A SERVICE BULLETIN RECALL 04V045000 - POSSIBLE HYDRO-BOOST DEFECT WHICH MATCHES THE DECRIPTION I EXPLAIN. SOME ONE NEEDS TO GET IN FRONT OF THIS ISSUE BEFORE A MORE SERIOUS ACCIDENT OCCURS. I HAVE A 2 YEAR OLD SON WHO THANKFULLY WAS NOT IN THE CAR AT THE TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098773November 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED TO SLOW 2004 SUBURBAN DURING LOW SPEED BRAKING IN WET WEATHER CAUSING A COLLISION. ABS MODULE IS NOT WORKING CORRECTLY IN WET ENVIRONMENT DURING A HARD STOP. I HAVE OWNED SEVERAL SUVS AND HAVE NEVER SEEN THIS PROBLEM IN THE OTHERS. I HAVE THE FULL DUMP OF THE OBD SPEED PLOTS JUST PRIOR TO THE CRASH. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092841October 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS ABLE SWITCH GEARS WITHOUT APPLYING BRAKES. AS A RESULT, THE VEHICLE ROLLED DOWN THE DRIVEWAY WITH A FOUR YEAR OLD CHILD INSIDE. NO IMPACT REPORTED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096713October 13, 2004
AIR BAGS:SIDE/WINDOW
WHEN THE CONSUMER WAS HIT AT 30 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE MINOR INJURIES. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087197September 14, 2004
AIR BAGS
THE AIR BAG LIGHT WAS ON AND WILL NOT GO OFF. THE DEALER SERVICED THE VEHICLE FOUR TIMES. IT WAS DONE AGAIN TODAY, AND THE LIGHT WAS BACK ON. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090192September 1, 2004
SUSPENSION:FRONT
WHILE DRIVING THERE WAS VIBRATION IN THE FRONT END OF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081267July 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MU SUV STALLED ON THE I-15 FREEWAY. I WAS DRIVING AT 70 MPH. OUTSIDE TEMP. WAS 95F. ELEVATION 5000 FT. AT THE TOP OF CAJUN PASS. I WAS GOING TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED TH FUEL PUMP. THE SUV HAD 1200 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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