Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10086396August 8, 2004
TIRES:TREAD/BELT
DRIVING A 2001 CHEVROLET SUBURBAN WITH 35,000 MILES AND ORIGINAL EQUIPMENT FIRESTONE STEELTEX 16 INCH TIRES DURING THE DAY ON DRY ROAD, I HAD AN UNEXPECTED TREAD SEPARATION AND EXPLOSIVE BLOW OUT AT 70 MPH.TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AND NO DEFECTS IN ANY OF THE TIRES WAS NOTED. THERE WAS SOME DAMAGE TO THE CAR IN THE WHEEL WELL AREA THAT WILL REQUIRE A FAIR AMOUNT OF BODY WORK TO REPAIR. THIS JUST HAPPENED YESTERDAY 08AUG04, AND I HAVE NOT HAD A CHANCE TO CONTACT A CHEVY OR A FIRESTONE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081124July 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABOUT A MONTH AGO, THE ABS LIGHT CAME ON WHEN I TURNED ON THE ENGINE OF MY CAR AND IT STAYED ON. A MOTOR UNDER THE CAR CONTINUED TO RUN, EVEN AFTER I HAD TURNED THE ENGINE BACK OFF. I TOOK THE CAR INTO MY LOCAL CHEVROLET DEALERSHIP AND THEY REPLACED THE MODULE 4.720 IN THE ABS MOTOR. MY CAR HAS APPROXIMATELY. 66,000 MILES AN IS AN 2001 MODEL - THIS TYPE OF EXTENSIVE REPAIR SHOULD NOT HAVE HAPPENED. THE DEALERSHIP STATED THAT THEY HAVE HAD TO REPLACE ~50 OF THE ABS MODULES FOR THE SAME PROBLEM. THERE SHOULD BE SOME COMPENSATION AND/OR RECALL OR SOMETHING FOR PERSONS WHOM HAVE PURCHASED AUTOS IN GOOD FAITH THAT THEY WERE BUILD WELL AND THE MANUFACTURE WILL STAND BEHIND THEIR PRODUCT. OLD PART IS NOT AVAILABLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081024July 14, 2004
TIRES:SIDEWALL
2001 CHEVROLET SURBURBAN - APPROX 17000 MILES - MONTHS AGO - RECEIVED A RECALL ON THIS SURBURBAN FOR THE FIRESTONE WILDERNESS TIRES - TOOK IT TO DEALER AND THEY SAID THAT THESE TIRES LOOKED OKAY. HOWEVER - ON 7/10/04 COMING BACK FROM A 2 MILE DRIVE FOR GROCERIES - (A MAJOR STREET) - HEARD A HUGE EXPLOSION SOUND - THE TRUCK SWERVED WILDLY - WE WERE THROWN AND TOSSED BUT HAD SEAT BELTS AND KIDS IN CARRIERS- GOING 35 MILES PER HOUR - MY WIFE AND CHILDREN TERRIFIED AND CRYING - AND THEY WERE TOSSED SIDE TO SIDE - WIFE IN PAIN - SON HAD HUGE BELT BRUISE - I PULLED MY LOWER BACK - MY BABY SEEMS OKAY. WHEN IT FINALLY STOPPED IN MIDDLE OF ROAD - I FOUND THATREAR LEFT TIRE HAD COMPLETELY BLOWN OUT LIKE A POPPED BALLOON - ENTIRE INTERNAL ABOUT 12 BY 8 INCHES - V PATTERN - THIS IS THE SAME KIND OF DAMAGE THAT GOT ALL THAT NEWS ATTENTION ABOUT FIRESTONE TIRES JUST BLOWING ON THE TIRE WALLS AND ROLL OVERS ON FREEWAYS. WE WERE TERRIFIED WHEN WE REALIZED THIS AND KNEW THAT HAD WE BEEN GOING FASTER WE WOULD HAVE NEARLY DIED! WENT TO MY CHEVY DEALER IMMEDIATELY AT HENDERSON CHEVY (SPARE ON) - COMPLETELY IGNORED MY COMPLAINT. PLEASE HELP !!!! WE ARE TERRIFED TO DRIVE THIS TRUCK AND CANNOT AFFORD TO JUST BUY ALL NEW TIRES - AND WHAT ABOUT BEING HURT AND THIS HAPPENING JUST LIKE IT DID TO SO MANY OTHERS THE SAME WAY (THEIR SUV'S AND FIRESTONE WILDERNESS TIRES) - AGAIN HELP PLEASE!*AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10080834July 12, 2004
VEHICLE SPEED CONTROL
WIFE EXPERIENCED SEVERE ACCELERATION, UP TO 100 MPH, AND COULD NOT STOP IT. WE TOOK THE 2001 CHEVROLET SUBURBAN IN FOR SERVICE. THEY SAID THEY COULD NOT FIND A PROBLEM. THAN, I EXPERIENCED THE SAME SITUATION WITH A SEVERE ACCELERATION. THE DEALER SERVICE PEOPLE STILL SAY THEY COULD NOT FIND A PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081602July 9, 2004
STEERING:COLUMN
WHEN THE STEERING WHEEL WAS TURNED OR VEHICLE DRIVEN OVER A PUMP IN THE ROAD ENTIRE STEERING WHEEL AND COLUMN SHOOK. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO ACKNOWLEDGED THE PROBLEM AND PACKED THE STEERING COLUMN. THE PROBLEM RECURRED A YEAR LATER. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T ACKNOWLEDGE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080502July 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AFTER FILLING UP WITH GAS AT SAM'S, I DROVE DOWN TO THE SAMS STORE TO MAKE PURCHASES. WHEN I RETURNED TO MY VEHICLE, A POOL OF GAS WAS UNDERNEATH AND BESIDE MY SUBURBAN CAUSING A HUGE FIRE HAZARD. THE FIRE DEPT. WAS CALLED TO THE SCENE AND OFFERED TO ESCORT US TO OUR CHOICE OF REPAIR LOCATION. THE LOCAL CHEVROLET DEALERSHIP REPLACED THE FUEL MODULE WHICH THEY SAID HAD "GONE BAD" AND CAUSED FUEL TO BE PUMPED OUT OF THE TANK. THE POSSIBLE HAZARDS TO ME AND MY FAMILY ASSOCIATED WITH THIS FUEL LEAKAGE TERRIFY ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081452July 7, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING 60 MPH VEHICLE LOST POWER . AS A RESULT, CONSUMER HAD TO ENGAGE THE VEHICLE INTO NEUTRAL AND COAST OVER TO THE SIDE OF THE ROAD. DEALER STATED THAT FUEL INJECTION SYSTEM MALFUNCTIONED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080321July 2, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRES EXPERIENCED AN ELECTRICAL SHORT. AS A RESULT, THE FUEL TANK PRODUCED A HOLE, CAUSING LEAKAGE WHEN PUTTING IN FUEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076152June 14, 2004
SEAT BELTS:FRONT
DRIVER AND PASSENGER SIDE SEAT BELTS WERE INOPERATIVE AND LOCKED. WHEN BRAKES WERE APPLIED THE SEAT BELTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075182June 10, 2004
TIRES:TREAD/BELT
THE TREAD SEPARATED ON THE REAR PASSENGER TIRE OF OUR 2001 SUBURBAN. THE TIRE IS A FIRESTONE WILDERNESS LE WITH 48,000 MILES ON IT THE SERIAL NUMBER IS V672WL23600. IT WAS A 65 DEGREE DAY AND THERE WAS NO LOAD ON THE VEHICLE. THE INSIDE 1/3 OF THE TIRE LOOKED LIKE SOMEONE TOOK A KNIFE AND SLICED DOWN UNDER THE CORDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072049June 4, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
THE VEHICLE DISPLAYED A LOUD NOISE THAT SOUNDED LIKE A MUFFLER AND OR VACUUM. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH THEY HAD TAKEN DIAGNOSTIC TESTS BUT WASN'T SURE WHAT THE PROBLEM WAS. THEY THEN STATED THAT THERE WAS A KNOWN PROBLEM WITH THE INTAKE SYSTEM IN WHICH AIR WOULD SURROUND THE ENGINE. THE PROBLEM SEEMED TO WORSEN EACH TIME THE VEHICLE WAS IN MOTION. THE RIGHT FRONT WINDOW WAS INOPERATIVE DUE TO THE MOTOR GOING BAD. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074560May 31, 2004
PARKING BRAKE
PARKING BRAKE FAILS TO HOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073281May 28, 2004
SUSPENSION
2001SUBURBAN Z55 AUTORIDE SUSPENSION, NOT WORKING. HARSH RIDE WITHOUT SHOCK DAMPERING. DEALRER EXAMINED WITH NO CODE PROBLEMS. HOWEVER, HARSH RIDE CONTINUES. HELP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073228May 27, 2004
PARKING BRAKE
I TOOK MY 2001 SUBURBAN FOR THE ANNUAL INSPECTION. THE SHOP CALLED TO SAY IT DID NOT PASS DUE TO THE PARKING BRAKE NOT HOLDING. THERE IS NEVER A NEED TO USE THE PARKING BRAKE IN HOUSTON, THEREFORE I HAVE NEVER USED IT. THERE ARE 4 PEOPLE IN MY OFFICE THAT HAVE HAD THE EXACT PROBLEM AND HAD TO PAY TO REPAIR THIS PROBLEM BECAUSE IT IS CONSIDERED NORMAL WEAR. I CALLED CHEVROLET ZONE TO REPORT THIS, BUT OF COURSE THEY CLAIM TO KNOW NOTHING ABOUT ANY PROBLEMS WITH THE EMERGENCY BRAKE. THE SHOP REMOVED THE TIRES AND FOUND THAT THE BRAKE PADS WERE RIPPED TO SHREADS AND THE ROTOR WAS SO BADLY ETCHED THAT IT HAD TO BE REPLACED. TOTAL COST TO REPAIR THE PROBLEM ON A VEHICLE WITH 37,000 MILES WAS 350.00 PER SIDE. PLEASE INVESTIGATE THIS PROBLEM SO HOPEFULLY CHEVROLET WILL HAVE TO ANNOUNCE THE CLEAR DEFECT IN THE NEW SUBURBAN/TAHOE DESIGN. THE MECHANIC TOLD ME HE SEES THIS PROBLEM ON A REGULAR BASIS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072918May 20, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
VEHICLE - 2001 CHEVY SUBURBAN, ` 46000 MILES. THE COMPONENT FAILURE INVOLVED AN ABS (ANTILOCK BRAKE) MODULE AND PUMP. A RELAY OR SOME OTHER ELECTRICAL COMPONENT FAILS AND THE PUMPS RUNS CONTINUOUSLY, EVEN WITHOUT THE KEY IN THE IGNITION. APPARENTLY THIS DAMAGES THE PUMP AND THE WHOLE UNIT MUST BE REPLACED AT A COST OF APPROXIMATLEY $ 1000. IT SEEMS THAT THIS SHOULD BE CONSIDERED A SAFETY DEFECT BECAUSE IT INVOLVES THE CRITICAL COMPONENT OF THE BRAKING SYSTEM. THESE MUST BE FAILING AT A SIGNIFICANT RATE DUE TO A COMMENT FROM THE SERVICE PROVIDER THAT THE CHEVY DEALER HAD 6 UNITS IN STOCK INDICATING FAIRLY ACTIVE INVENTORY. I FELT IT WAS IMPORTANT TO NOTIFY A REGULATORY AGENCY REGARDING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072844May 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 SUBURBAN. THE TRUCK USES 1 QT OF MOTOR OIL TO EVERY 1000 MILES. THE DEALER IS FREDRICK CHEVROLET OF LEBANON, PA. THE GM SONG THEY SING IS THAT THIS IS NORMAL FOR A 5.3 ENGINE. I CAN'T BELIEVE THAT THIS IS NORMAL. DOES GM HAVE A PROBLEM AND DON'T WANT TO OWN UP TO IT? WHAT ABOUT POLLUTION? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073873May 19, 2004
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE TO HAVE A STATE INSPECTION DONE AND FOUND THAT THE PARKING BRAKE WAS NOT HOLDING THE VEHICLE. IT WAS TAKEN TO THE CHEVROLET DEALER, AND THEY FOUND THAT THE PARKING BRAKE SHOES WERE WORN OUT, AND BOTH BRAKE ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072745May 17, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
THE ELECTRONIC BRAKE CONTROL MODULE (EBCM) HAS FAILED ON MY 2001 SUBURBAN. WITHOUT MANIPULATION OF THE ABS RELAY, THE ABS MOTOR RUNS CONTINUOUSLY. THIS FAILURE LEAVE MY VEHICLE WITHOUT USABLE ANTI-LOCK BRAKES (ABS). THIS IS A HEAVY VEHICLE, AND I CONSIDER ABS TO BE A CRITICAL SAFETY SYSTEM. NO UNUSUAL EVENTS OR CONDITIONS PRECEEDED THIS FAILURE. THIS VEHICLE HAS AROUND 47,000 MILES ON IT, AND HAS BEEN IN SERVICE SINCE APRIL OF 2001. REPAIR REQUIRES A PART THAT COSTS $809.28. WITH DEALER SHOP TIME AND A REPLACEMENT VEHICLE, I EXPECT THE REPAIR TO COST ALMOST $1000.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068293May 4, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS MODULE FAILED FOR NO REASON AT 37000 MILES, DEALER SUGGEST REPLACE @ COST OF 1198.00 VERY EXPENSIVE FOR VEHICLE BARELY OUT OF ORIGINAL WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045012April 29, 2004
TIRES, TIRES:TREAD/BELT
UPON INSPECTION OF THE TIRES BY THE DEALERSHIP, WHILE DOING AN OIL CHANGE, THEY NOTICED THAT ALL FOUR TIRES WERE EXPERIENCING TREAD SEPARATION. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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