Chevrolet Suburban Complaints (2015)

431 consumer complaints on file.

#11670905July 2, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Odometer Fraud. The contact purchased a 2015 Chevrolet Suburban. The contact stated that while attempting to have the vehicle inspected, it was discovered that the catalytic converter was missing, the wires were cut, and a pipe was inserted to muffle the noise. The contact was told that the check engine warning light was turned off and the carbon monoxide was not being cleaned, and that fumes were entering the cabin of the vehicle. The contact also discovered that there was a mileage discrepancy on the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 131,000 and at the time of the inspection, it was discovered that the mileage was approximately 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661761May 19, 2025
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
The transmission was acting weird and felt like it was revving up and down while going 20-30 mph. After turning into my neighborhood there was a loud clunck like some dropped off the truck and it completely fell out of gear and just rolled to a stop. Shifted it into park, turned the truck off and back on and put it back in drive it went into gear and allowed me to drive to my house but still acted like it was about to drop out of gear completely again. My neighbor has a 2015 Silverado and 2017 Tahoe and both transmissions did the same thing and had to be replaced, all between 100-125k miles. The blind side system constantly goes off when there’s no threat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660873May 14, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving on two occasions, the vehicle did not accelerate as intended. The contact stated that when the vehicle reached 55 MPH, the vehicle dead stopped, and she was thrust forward, and on the second occasion, she sustained a head injury from hitting her head on the steering wheel. Medical attention was not needed. Additionally, on the second occasion, the vehicle began overheating, and the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was codes P0700, P0741, and P0796 populated, and the TCM, torque converter clutch circuit, pressure control solenoid C, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11660380May 12, 2025
STEERING, ENGINE, SEAT BELTS
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at various speeds, the steering wheel became stiff, and the vehicle lost automotive power. The check engine, seat belt, stabili-trak, and ABS warning lights were illuminated. The contact stated that the vehicle was occasionally towed and taken to the same local dealer on several occasions, where it was diagnosed; however, the failure was not yet determined. The transmission, fuel pump, battery, alternator, and unknown wiring were replaced at the consumer's expense; however, the failure persisted. In addition, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656458April 23, 2025
SERVICE BRAKES
Often the brake pedal becomes very hard to push and braking is extremely hindered. There is a recall for this issue that has been done but the vehicle is experiencing the exact same problem again. Dealership says that the vehicle time has expired for anything to be done again. Recall was performed only 5 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652899April 5, 2025
UNKNOWN OR OTHER
Torque Converter Failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640519February 3, 2025
POWER TRAIN
Transmission gives out after 2 min
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635365January 10, 2025
ENGINE
I have a 2015 Chevy Suburban with a 5.3L v8 motor. At 123,067 miles I lost the lifters in the number 7 cylinder due to the Active Fuel Management (AFM) system. This is an ongoing issue with Chevy motors from2014 to 2021. There is currently a Class Action Law Suite. I am hoping the NHTSA will issue a recall. This repaid cost me $4,000.00 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635037January 9, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
First, Side Detection System warning light would come on, then all dashboard gauges would fail and go to position as if the car war turned off, doors and windows would not unlock or open, series of warning messages would pop up as if all systems were malfunctioning. Car would still drive but if you turn the engine off all electrical systems would stay on for a extended period of time. Vehicle would not start, even with a jump start. After sitting for 12 hours, would start again and repeat shutdown after running for about 3-5 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630617December 13, 2024
SEAT BELTS
When the air temperature is in the single digits the seat belt buckles do not latch or unlatch when pulled on. I thought my seat belt was latch no warning sounds indicating that it was not latch, but when i went to reach for something on my dash it unbuckled. When temperature is above 9F degrees buckles work fine. Both driver and passager side seat belt buckles do not work properly when it is cold out. Just wondering if others have brought this up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630151December 11, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Driving down the interstate and the vehicles transmission just stopped working. The D on the dashboard started blinking and would not keep moving. When attempting to accelerate the vehicle’s engine just revved would not move. It was dangerous and no warning prior to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629868December 10, 2024
POWER TRAIN
Vehicle was slipping and losing power. Vehicle was loosing power every time I slowed down on a traffic light and/or stop signs. Vehicle was taken to a local shop and it was determined that vehicle had serious transmission issues. Vehicle was then taken to Richard K Chevrolet. Their report (attached here) states “Found code for pressure control solenoid stuck on. Found large metal debris in fluid. Found transmission suffered mass internal failure. Recommend replacement”. Chevrolet will not take any responsibility for this massive failure and I ended up having to pay $5,500 to fix the issue (documents attached). I’m looking for Chevrolet to reimburse my expenses given that a vehicle just a bit over 100,000 miles underwent such a massive failure. My number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620995October 21, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at 10 MPH and making a right turn to enter a parking lot, the vehicle behind failed to see the contact's turning signal and brake lights therefore did not slow down resulting in the contact being rear-ended. As a result, the vehicle was pushed by the impact of the rear end and crashed into a utility pole where it came to a stop. A police report was filed. There was no medical attention required. The vehicle was towed to a tow lot where it was pending another tow to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11619670October 14, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While driving approximately 70 miles an hour and trying to switch lanes, we got a stabilitrack warning and the car shut off for a second and then came back on. the weather was nice and there was no snow or any other adverse conditions. This happened a couple more times on the ride and then when we tried to turn into a parking spot it shut off completely and we had to restart it. We turned stabilitrack off and the car was ok for a couple of short drives. Then driving late at late and we passed another car the same thing happened. Then when we tried to turn our brights on we got the same message. Then we got a brake assist message and then we got a collision alert. The headlights were flickering the rest of the drive and we couldnt use our brights. We had our 4 children in the car and it was shutting down at high speeds and very scary. I looked up our vin and it said that the recalls had been worked on but I dont remember this being done. This has never happended before this. our car would be available for inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616372September 25, 2024
ENGINE
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving approximately 40 MPH, the vehicle lost motive power, with an abnormal clicking sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic lifters needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the residence. The vehicle was towed to a dealer where it was diagnosed that the hydraulic lifters needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614069September 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Suburban. The contact stated that upon coming to a complete stop, he observed that the brake pedal briefly depressed all the way to the floorboard. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the failure only occurred upon coming to a complete stop. The power assist brake warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611671August 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving through city traffic basically stop and go the brake pedal gets very hard and the car does not stop as smooth or almost not at all. It gets very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602421July 15, 2024
SERVICE BRAKES
Continuous "Trailer Brake System" alarm makes the vehicle undrivable due to to distraction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600987July 10, 2024
ENGINE
Clanking, stalling , wouldn’t go into gear. Had to have the truck flatbed to AAMCO. Was told transmission. Call Chevy during issue’s and told vehicle was not part of recall. Transmission had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598394July 2, 2024
POWER TRAIN
TRANSMISSION GAVE OUT WHILE DRIVING ON HIGHWAY YES NO LIGHTS TILL IT JUST STOPPED IN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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