Chevrolet Suburban Complaints (2011)

235 consumer complaints on file.

#11330818June 25, 2020
UNKNOWN OR OTHER, STRUCTURE
THE DASHBOARD IS CRACKED AND WAS ALREADY CRACKED WHEN WE BOUGHT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317498March 11, 2020
UNKNOWN OR OTHER
A CRACK HAS FORMED ON THE DASHBOARD ABOVE THE GAUGES AND STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315633March 2, 2020
FUEL/PROPULSION SYSTEM
ENGINE LIGHT ON-DIAGNOSIS P0455. LAST 2YRS TOOK TO MANY REPAIR SHOPS. REPLACED, GAS CAP, PURGE VALVE, CANISTER VALVE, CHARCOAL CANISTER. TOOK TO CHEVY. THEY REPLACED PURGE VALVE BECAUSE THEY SAID OTHER MECHANICS USED NON CHEVY PARTS. ENGINE LIGHT CAME BACK ON. CHEVY DID SMOKE TEST AND SWORE IT WAS THE FUEL SENSOR COST $1200+. ENGINE LIGHT BACK ON AFTER A WEEK. ANOTHER SMOKE TEST AND NOW PRESSURE TEST BLEW A SMALL SECTION OF FUEL TANK WHERE IT NOW LEAKS. CHEVY SAID THE SEAL MOST LIKELY NOT SEATED PROPERLY AND I NEED A NEW FUEL TANK ABOUT $1000. BUT THEY CAN'T GUARANTEE THIS IS THE CAUSE OF THE ENGINE LIGHT. I CAN'T AFFORD ANOTHER $1000 ESPECIALLY IF THIS DOESNT SOLVE THE PROBLEM. ALREADY SPENT THOUSANDS FIXING DIFFERENT PARTS. VEHICLE GETS ABOUT 12MPG AND HAS IN THE PAST LOST POWER WHILE DRIVING AS IF NOT ENOUGH FUEL IS GETTING THROUGH BUT THAT HASNT HAPPENED IN SOME TIME. WONDER IF ANYONE ELSE HAVING THIS P0455 ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311245February 24, 2020
UNKNOWN OR OTHER
THE DASH HAS DEVELOPED 2 CRACKS SIMILAR TO THAT REPORTED BY OTHER OWNERS. THE FIRST CRACK IS IN THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. THE SECOND CRACK IS FROM THE LOWER LEFT OF THE SPEAKER. IF IN AN ACCIDENT, DASH PIECES COULD BREAK OFF AND BECOME FLYING PROJECTILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306404January 31, 2020
SERVICE BRAKES, ENGINE
UNSAFE TO DRIVE SPECIALLY DRIVING OVER 40 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301218January 22, 2020
UNKNOWN OR OTHER
DASHNOARD IS CRACKING FOR NO REASON AT ALL . THEY ALL HAVE THIS ISSUE . POORLY MADE . IN A AIRBAG DEPLOYMENT IT CAN SHATTER AND YOU WILL HAVE SHARDS OF PLASTIC FLYING EVERYWHERE. THE ISSUE HAPPENS OVER TIME . SOME SOONER THEN OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282409November 26, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE RPMS REDUCED TO 0 AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ADDITIONALLY, ALL THE DOORS UNLOCKED AND LOCKED AND THE RADIO BEGAN TO TURN ON AND OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO WAIT A COUPLE OF MINUTES BEFORE SHE WERE ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES. THE CONTACT CALLED RAINBOW CHEVROLET (LOCATED AT 2020 W AIRLINE HWY, LA PLACE, LA 70068, 985-718-4683), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE RELATED TO NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE VIN WAS INVALID.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281974November 23, 2019
AIR BAGS
IMPORTANT SAFETY RECALL NOTICE SUBMITTED TO NOTIFY ME OF THE IMPORTANT RECALL FOR MY VEHICLE. GENERAL MOTORS HAS BEEN UNABLE TO SOLVE THE PROBLEM, NOR REPLACE OR FIX THE ISSUE. (ID# 16V381). MY OTHER VEHICLE, OF A DIFFERENT MANUFACTURER, WAS QUICKLY CORRECTED AND MADE SAFE. IT IS COMPLETELY UNACCEPTABLE FOR GM TO LEAVE THIS ISSUE FOR SO LONG UNRESOLVED. NOTICE WAS MAILED JULY 2016, IT IS NOW NOVEMBER 2019. MORE THAN 3 YEARS FOR A REPAIR OF PROPELLANT THAT MAY DEGRADE CAUSING THE INFLATORS TO "RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." THIS IS UNACCEPTABLE. THREE YEARS IS UNACCEPTABLE FOR GM TO DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279097November 8, 2019
AIR BAGS
AIR BAG FOR THIS 2011 SUBURBAN HAS BEEN IN RECALL FOR 9 YEARS WITH "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". I THINK 9 YEARS FOR A RECALL SOLUTION IS ENOUGH TIME - ESPECIALLY WHEN THERE IS NO WAY TO DISABLE THE AIR BAGS. PLEASE TELL ME WHAT MY RECOURSE IS WHEN A FAMILY MEMBER IS KILLED BY SHRAPNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277293October 31, 2019
FUEL/PROPULSION SYSTEM
FUEL LEVEL SENSOR FAILED CAUSING FUEL TRANSFER PUMP TO OVERFILL FRONT FUEL TANK. CAUSING FRONT FUEL TANK TO EXPAND AND DEVELOP A FUEL LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270396October 23, 2019
AIR BAGS
THE AIRBAGS ON MY 2011 CHEVY SUBURBAN HAVE ALMOST NEVER WORKED SINCE OWNING THE VEHICLE. IT HAS BEEN TO MULTIPLE SHOPS FOR THE AIRBAGS AND NOT ONE HAS BEEN ABLE TO FIX IT. THEY ALL HAVE GOTTEN IT TO GO AWAY FOR A DAY OR TWO BUT NOT A SINGLE DEALERSHIP HAS BEEN ABLE TO FIX IT. THE VEHICLE IS UNSAFE AND I'M STUCK WITH IT. THE VEHICLE ONLY HAS 60,000ISH MILES BUT HAS NO VALUE DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269651October 17, 2019
AIR BAGS
2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246388August 26, 2019
POWER TRAIN
VEHICLE RECENTLY REACHED 160,000 MILES. MAINTENANCE IS UP TO DATE. TRANSMISSION APPEARS TO HAVE AN INTERMITTENT FAULT WITH ITS OPERATION AS IT WILL THROW ITSELF OUT OF DRIVE WHILE THE VEHICLE IS IN MOTION. WE ARE UNABLE TO SAFELY DRIVE THIS VEHICLE NOW DUE TO ITS UNPREDICTABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245223August 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242139August 6, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. VICTORVILLE CHEVROLET (15425 DOS PALMAS RD, VICTORVILLE, CA 92392, (760) 684-4511) WAS CONTACTED AND THEY PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241407August 2, 2019
WHEELS
PULLING A TRAILER WITH GOODYEAR MARATHON ST225/75R15 TRAILER TIRES WITH LESS THAN 1000 MILES ON THEM AND HAD A BLOWOUT WITH TREAD SEPARATION WHILE TRAVELING DOWN THE INTERSTATE. TIRE INFLATION PRESSURE WAS CHECKED PRIOR TO THE TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233577July 20, 2019
UNKNOWN OR OTHER
ON MY VEHICLE BRAKE OIL WAS LEAKING MY MECHANIC FIND THAT MASTER CYLINDER LEAK. AFTER CHANGING THE MASTER CYLINDER WHEN I START DRIVING MY BRAKES GOT LOCKED. I PARK THE CAR WHEN IT'S COOL DOWN BRAKE RELEASED BUT SAME THING HAPPENED WHEN I START DRIVING . SO MY MECHANIC CHANGED THE BRAKE BOOSTER BUT NOW STRANGE THING HAPPENING THAT BRAKE PEDAL GOES ALL THE WAY DOWN TO FLOOR AND IT'S BARELY BRAKES. JUST LEFT THE SUV ON A CHEVORELLET DEALER SHIP SEE WHAT THEY WILL SAY. BUT THIS IS DEFINITELYA SAFETY ISSUE BECAUSE THERE IS NO WAY BRAKE SHOULD GO ALL THE WAY TO FLOOR AND BARELY BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229443July 4, 2019
STRUCTURE
MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228863July 1, 2019
AIR BAGS
TAKATA RECALL DATE OF RECALL: MAY 27, 2016 DATE OF COMPLAINT: JULY 1, 2019 THE RECALL IS STILL INCOMPLETE AND REMEDY IS UNAVAILABLE. WE LIVE IN A VERY HOT, HUMID ENVIRONMENT. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222496June 25, 2019
FUEL/PROPULSION SYSTEM
FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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