Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#11063827January 19, 2018
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIVEWAY. AS I STARTED GOING DOWN MY DRIVEWAY AND WENT TO APPLY MY BRAKES TO SLOW THE VEHICLE DOWN THAT'S WHEN THE PROBLEM OCCURRED. LUCKILY I WAS DRIVING SLOW, UNDER 15 MPH, WHEN I EXPERIENCED THE ISSUE: THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. I STARTED TO PUMP THE BRAKES WHICH DID SLOW THE VEHICLE SOME AND I ALSO EMPLOYED THE EMERGENCY BRAKE WHICH ENABLED ME TO BRING THE VEHICLE TO A STOP. HAD I BEEN IN TRAFFIC, AND NOT JUST IN MY DRIVEWAY, I MOST LIKELY WOULD HAVE COLLIDED WITH ANOTHER VEHICLE AS I HAD VERY LITTLE CONTROL OVER STOPPING THE VEHICLE WHEN THE ISSUE HAPPENED. THE ISSUE WAS DUE TO A RUSTED REAR BRAKE LINE UNDER THE VEHICLE. THE SINGLE BRAKE LINE FEEDING BOTH OF THE REAR BRAKES HAD BURST IN THE VICINITY UNDER THE DRIVERS SEAT. THE BRAKE LINE BURST WHILE I WAS GOING DOWN MY DRIVEWAY AS EVIDENCED BY THE AMOUNT OF BRAKE FLUID SPAYED ONTO MY DRIVEWAY WHEN I FIRST ATTEMPTED TO APPLY MY BRAKES WHILE DRIVING DOWN THE DRIVEWAY AND AT EACH POINT WHERE I PUMPED THE BRAKES. I WAS SHOCKED THAT A SINGLE BRAKE LINE BURSTING WOULD LEAVE MY ENTIRE VEHICLE WITHOUT BRAKES. WHY IS THERE A FRONT AND REAR RESERVOIR IF THEY DON'T MATTER? THERE SHOULD HAVE BEEN AT LEAST A SAFETY ALERT ABOUT THIS POTENTIAL DANGER SO I WOULD HAVE KNOWN TO WATCH FOR THIS OBVIOUS SAFETY FLAW ON MY CHEVROLET SUBURBAN. AFTER INSPECTING THE REST OF MY BRAKE LINES I HAVE FOUND THAT 100% OF ALL MY BRAKE LINES ARE SEVERELY RUSTED AND WILL NEED TO BE REPLACED. THE CHEVROLET DEALERSHIP NEAR MY HOUSE HAS ALREADY QUOTED ME A REPAIR ESTIMATE OF $2,100 OVER THE PHONE, BUT WILL NEED TO SEE THE VEHICLE FIRST TO BE MORE PRECISE IN THEIR ESTIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053994December 11, 2017
EXTERIOR LIGHTING
DURING COLD MONTHS ONLY VEHICLE HAS POWER SURGES WHENEVER DRIVING. INTERIOR LIGHTS AND HEADLIGHTS FLICKER CONSISTENTLY TO WHERE IT APPEARS I AM FLASHING MY LIGHTS. THE HIGHER THE RPMS, FLICKERING IS MORE FREQUENT. APPARENTLY A KNOWN ISSUE WITH NO SOLUTION OR RECALL. ALTERNATOR AND BATTERY TESTING OUT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032243October 8, 2017
SERVICE BRAKES
BRAKE LINES RUSTED AND LEAKING. BRAKE LINE TO THE REAR BRAKES LEAKING ON DRIVERS SIDE ABOUT AS FAR BACK AS REAR DOOR LATCH, ABOUT HALF WAY BACK OF THE GAS TANK. BRAKE PEDAL WILL GO TO THE FLOOR WITH MINIMAL STOPPING ABILITY AND BRAKE FLUID LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006514July 20, 2017
SERVICE BRAKES
THIS TRUCK IS EQUIPPED WITH A SUPPLIMENTAL VACUUM PUMP ON THE BRAKE BOOSTER, WHEN IT FAILS BRAKING IS REDUCED BY 50%. THE PART HAS BEEN DISCONTINUED BY CHEVY WITH NO PLANS FOR A REPLACEMENT. I HAVE HAD THE VEHICLE IN 3 SHOPS COMPLAINING OF POOR BRAKES, AND FINALLY THERES A SOLUTION. WHAT AM I SUPPOSE TO DO, SCRAP OUT A $10,000 VEHICLE ? IM SURE THIS HIDDEN PROBLEM HAS CAUSED A MANY ACCIDENTS THAT COULD OF BEEN AVOIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992072May 29, 2017
SERVICE BRAKES
BRAKE LINE FAILED WHILE DRIVING, TURNS OUT ALL LINES ARE RUSTED, NEED ALL BRAKE LINES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992101May 29, 2017
ELECTRICAL SYSTEM
THE BATTERY KEEPS GOING DEAD AND SOMETHING IS NOT SHUTTING THE CAR DOWN CAUSING A PARASITIC BATTERY DRAW KILLING BATTERY I HAVE GONE THROUGH 4 BATTERY AND AFTER ABOUT 3 DAYS OR 4 THE TRUCK DOES NOT START AND 2HEN I TAKE IT TO AUTOZONE THEY SAY ITS DEAD AND GIVE ME A NEW BATTERY AND TRIED LOOKING UP ISSUE AND SEE ALOT OF PEOPLE HAVING ISSUES AND WHEN I TOOK TO CHECK ALTERNATOR OR STARTER NOTHING THEY ARE GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990507May 19, 2017
SERVICE BRAKES
I HAVE A VERY HARD TIME STOPPING THE VEHICLE SUDDENLY. PEDAL WILL GO ALL THE WAY TO THE FLOOR. ABS NEVER ACTIVATES BECAUSE WHEELS WILL NOT EVEN ATTEMPT TO LOCK UP. (EXCEPT IN SNOW OR ICE) WHEN SITTING STILL PEDAL WILL PUSH ENTIRELY TO THE FLOOR. HAVE REPLACED ALL BRAKES AND ROTORS AND FRONT CALIPERS AND MASTER CYLINDER. SEEMS TO HAVE ALL THE SYMTOMS OF CAMPAIGN NUMBER 04V045000, BUT WHEN I ENTER MY VIN NUMBER, THAT RECALL DOES NOT COME UP. I REARENDED SOMEONE ABOUT A YEAR AGO ( NO DAMAGE) SINCE THEN I MAKE SURE TO LEAVE ABOUT 150 FEET BETWEEN ME AND THE CAR IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10967404March 21, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
NOTICED RECENTLY THAT THE DASHBOARD DEVELOPED A CRACK NEAR THE AIR BAG AND EXTENDING FORWARD TO THE WINDSHIELD.. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945855January 17, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. AT VARIOUS TIMES, THE IGNITION SWITCH FAILED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930377December 7, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE INSTRUMENT CLUSTER INADVERTENTLY DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS 85,000. UPDATED 02/14/17*LJ CONSUMER STATED TECHOMETER, OIL PRESSURE GAUGE. GEAR INDICATOR LIGHTS OFFER LIGHTS STOPPED WORKING. UPDATED 7/16/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925086November 8, 2016
SERVICE BRAKES
A COMPLETE LOSS OF BRAKING ABILITY, RUPTURED BRAKE LINES. LINES BETWEEN PROPORTIONING VALVE AND ABS PUMP RUPTURED AND FAILED COMPLETELY. LINES RUSTED AND FAILED. NO ACCIDENT AND NO INJURIES. MY WIFE WAS DRIVING, VEHICLE WAS OPERATED IN REVERSE {BACKING UP}, SHE THEN SHIFTED TO FORWARD, BRAKES FAILED, PEDAL WENT TO FLOOR, AND ROLLED FROM A PARKING LOT INTO A HIGHWAY, FORTUNATELY NO OTHER TRAFFIC WAS PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916754October 18, 2016
ELECTRICAL SYSTEM
SATURDAY, I WAS DRIVING APPROXIMATELY 45 TO 50 MPH ON A SPLIT TWO LANE ROAD TO PICK UP MY GRANDCHILDREN AND ALL OF A SUDDEN MY INSTRUMENT PANEL STOPPED WORKING. ALL GAUGES WENT TO 0. THERE WAS NO DIGITAL READINGS EITHER. IT JUST WENT DEAD. PULLED OVER AND TURNED THE VEHICLE OFF AND BACK ON, NOTHING CHANGED. PLUGGED MY GARMIN GPS IN FOR MY SPEED GUIDE AND FILLED MY GAS TANK SO I KNEW THAT IT WAS FULL. CALLED MECHANIC TO BRING VEHICLE IN FOR HIM TO CHECK OUT ON TUESDAY. TUESDAY, (TODAY) ON MY WAY TO WORK, DRIVING ON 4 LANE INTERSTATE, 60 TO 70 MPH, ALL OF A SUDDEN, ALL OF THE GAUGES AND DIGITAL READINGS CAME ON AND BEGAN WORKING CORRECTLY. I STILL TOOK MY VEHICLE TO THE MECHANIC, HE STATED THAT HE WILL LOOK AT IT AND CALL ME LATER. I DEPEND ON MY CAR, JUST LIKE EVERYONE ELSE. I CAN NOT JUST GO OUT AND BUY A NEW ONE EVERY TIME SOMETHING GOES WRONG. I PRAY THAT THIS DOES NOT CAUSE AN ACCIDENT. I TRANSPORT MY GRANDCHILDREN AND WORRY ABOUT THEIR SAFETY. I AM A SAFETY DIRECTOR AND SAFETY IS VERY PASSIONATE TO ME. THERE MUST BE SOMETHING THAT CAN BE DONE ABOUT THIS ISSUE. I LOVE MY SUBURBAN AND PLAN ON PURCHASING ANOTHER ONE SOME DAY. IT HAS ALWAYS BEEN A VERY DEPENDABLE VEHICLE BUT THIS ISSUE HAS ME SPOOKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903638September 5, 2016
SERVICE BRAKES
BRAKE LINE RUSTED THROUGH CAUSING DANGEROUS SITUATION WHERE VEHICLE IS SLOW TO STOP AND DOES NOT STAY STOPPED WHEN NEEDED SUCH AS TRAFFIC LIGHTS, HILLS, STOP SIGNS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903156September 1, 2016
SERVICE BRAKES
WHILE SLOWING FROM 55MPH TO MAKE A TURN OFF OF STATE HIGHWAY, BRAKE SYSTEM FAILED AT APPROXIMATELY 35MPH DUE TO RUPTURED STEEL LINE. PEDAL WENT FULLY TO FLOOR, BRAKES RELEASED AND TURN OFF WAS MISSED. THANKFUL NOBODY WAS IN THE WAY! SHOCKED THAT THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE AT JUST 13YRS AND 150K MILES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895903August 15, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE ANTI THEFT SYSTEM CAUSED THE ENGINE TO QUIT GOING DOWN THE HI WAY SEVERAL TIMES AND WAS VERY DANGEROUS SOME OF THE TIMES AND LEFT US STRANDED SOMETIMES. GM ACTS LIKE THEY DO NOT KNOW WHAT IS WRONG BUT THERE IS AMPLE INFO ON THE INTERNET AND EVEN A FIX BUT IT DISABLE THE ATS, IT TURNS OFF THE FUEL TO THE INJECTORS KILLING THE ENGINE. THIS HAPPENED MANY TIMES. WE HAD TO BE TOWED TWICE BECAUSE IT WOULD NOT RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885356July 17, 2016
ELECTRICAL SYSTEM, ENGINE
VEHICLE SUDDENLY STARTED GOING INTO REDUCED POWER MODE AND PROVIDING AN ERROR CODE INDICATING A PROBLEM WITH THE THROTTLE CONTROL SENSOR. FROM THE HUNDREDS OF ONLINE POSTS (SOME BY GM MECHANICS) THIS IS AN ONGOING PROBLEM WITH MANY 2003-2008 TRUCKS AND SUVS MADE BY GM. WHEN I BEGAN TRYING TO REPAIR THIS PROBLEM MYSELF, I FOUND OUT FROM MY LOCAL CHEVY PARTS DEPARTMENT THAT "THEY CAN NOT KEEP THESE THROTTLE CONTROL ASSEMBLIES IN STOCK BECAUSE WE ARE REPLACING SO MANY OF THEM..." THERE SEEMS TO BE A KNOW PROBLEM THAT GM IS NOT ADEQUATELY BEING PROACTIVE ABOUT. THIS HAPPENS WHILE DRIVING HIGHWAY, LOCAL STREETS AND AT STARTUP. THIS BECOMES A SERIOUS SAFETY ISSUE WHEN THE VEHICLE GOES INTO REDUCED POWER MODE WHILE THE VEHICLE IS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884706July 14, 2016
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE KEPT FALLING DEAD ON HIGHWAY AND CITY STREETS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10881990July 1, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
THE RED BRAKE LIGHT IS ON. THE ABS MODULE IS NOT ALLOWING THE TWO REAR BRAKES TO WORK. THE A/C CONTROL BOX IN THE DASH BLOWS HOT AIR THROUGH THE DRIVER SIDE ONLY. IN FL THAT IS DANGEROUS BECAUSE OF THE HEAT ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864706May 13, 2016
SERVICE BRAKES, STEERING
IT'S MAKE A WEIRD SOUND WHEN TURNING THE ABS INDICATOR LIGHT IS ON THER DASH STATIONARY I CAME OUTSIDE TO START UP THE VEHICLE IS NOTICED A LIQUID LEAKING FROM UNDERNEATH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840275March 7, 2016
SERVICE BRAKES
WHILE DRIVING WITH MY TWO DAUGHTERS AND HUSBAND, WE ATTEMPTED TO COME TO A STOP AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, TRUCK WOULD NOT STOP. LUCKILY WE WERE NOT GOING THAT FAST JUST 20 MPH. HUSBAND DIAGNOSED THE PROBLEM, NO BRAKE FLUID. DROVE VERY SLOWLY TO LOCAL AUTO STORE, FILLED UP BRAKE FLUID. NO CHANGE IN BRAKES. WAS ABLE TO DRIVE SLOWLY HOME WITH HAZARDS ON. TOOK TO LOCAL MECHANIC, UPON INSPECTION, BRAKES LINES COMPLETELY RUSTED OUT! ENTIRE BRAKE LINE TO BE REPLACED, OVER 2000.00 JOB!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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