Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10093895October 27, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER ASSIST PUMP SHAFT BROKE LEAVING ME UNABLE TO STEER OR BRAKE. POWER ASSIST PUMP WAS REPLACED AT MY EXPENSE AND OLD UNIT RETAINED BY DEALER VEH HAD TO BE TAKEN BY TOW TRUCK. *NM THE CONSUMER RECEIVED A LETTER FROM GM STATING THAT THE FAILURE OCCURRED BECAUSE OF LACK OF MAINTENANCE AND LOW ON FLUID, HOWEVER THE CONSUMER DISAGREED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096388October 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2001 CHEVROLET SUBURBAN AT THE END OF AUGUST, DROVE IT FOR 1600 MILES AND THE TRANSMISSION WENT OUT. ACCORDING TO THE MECHANIC, THE TRANSMISSION COMPLETELY CAME APART INSIDE. THIS BOTHERED ME BECAUSE OF THE POSITION OF THE TRANSMISSION AND MY CHILDREN IN THE VEHICLE, AND THE POSSIBILITY OF SHRAPNEL COMING OUT OF THE TRANSMISSION. THIS, OF COURSE, DID NOT HAPPEN BUT THE DEALERSHIP IS REFUSING TO TAKE ANY RESPONSIBILITY AND I HAVE NOT HEARD FROM GENERAL MOTORS. THE VEHICLE IS LESS THAN THREE YEARS OLD AND HAS 48000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097258October 20, 2004
SEAT BELTS:REAR/OTHER
THE THIRD ROW DRIVER SIDE SEAT BELT WAS LOCKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097153October 19, 2004
POWER TRAIN
RE; PROBLEMS WITH GM ABOUT DEFECTIVE TRANSMISSION ON 2001 CHEV SUBURBAN. *BFTHE TRANSMISSION LOCKING MECHANISM IN THE TRANSMISSION FAILED WHICH RESULTED IN AN ACCIDENT. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10093774October 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DURING ROUTINE DRIVING, THE VEHICLE'S WHEELS LOCKED UP AND STOPPED FORWARD PROGRESS. THE VEHICLE WAS ONLY GOING 20+- MPH AT THE TIME. THE TRANSMISSION HAD FAILED. THE VEHICLE WAS ABLE TO MOVE IN REVERSE BUT NO OTHER GEAR. I HAD NOTICED SOME SLIPPING OF THE TRANSMISSION BUT WAS NOT SURE IF THAT WAS IN FACT SLIPPING. THE TRANSMISSION WAS CHANGED AT MY LOCAL DEALERSHIP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093593October 4, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, EQUIPMENT:MECHANICAL
1)FRONT PASSENGER SEAT BELT LOCKS UP. NO ONE WOULD WEAR SEAT BELT DUE TO PROBLEM. MECHANISM REPLACED BY DEALER 4 TIMES, STILL NOT WORKING. DEALER ADED AN EXTENSION TO SEAT BELT AND THAT PREVENTS IT FROM LOCKING. *AK 2)PARKING BRAKE NEVER HELD VEHICLE, STARTED TO GO ALL THE WAY TO THE FLOOR. DEALER STATES THATS NORMAL. TOOK IN AT 15,000 AND 25,000 MILES WITH SAME PROBLEM. AT 37,000 MILES THEY WANT TO CHARGE ME $800.00 TO REPLACE REAR ROTORS AND BRAKE PADS. REFUSED TO PAY THEM FOR REPAIR, TOOK IT TO A TIRE REPAIR SHOP AND PAID $630.00. ROTORS WERE FALLING APART. THIS IS A VERY DANGEROUS SITUATION IT SEEMS THE PARKING BRAKE STAYS ON EVEN WHEN RELEASE. 3) SUDDEN LOSS OF POWER STEERING AND ALL LIGHTS ON DASH GO ON WHILE DRIVING AT ANY SPEED. HEADLIGHTS ALSO DIM OFF AND ON. ALTERNATOR WIRING REPLACED. TWO MONTHS LATER SAME THING, WIRING REPLACED. LEAVE DEALER AND HAPPENS AGIAN ON THE WAY HOME. NOW ALTERNATOR AND WIRING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094511September 28, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE WAS DEFECTIVE. WHEN THE TANK WAS FULL IT REGISTERED HALF, AND WHEN IT WAS HALF IT REGISTERED EMPTY. . CONSUMER RAN OUT OF GAS TWICE. MANUFACTURER STATED NO COMPLAINTS OR RECALLS ON THIS MATTER WERE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092723September 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED EVERY 43,000 MILES TRANSMISSION FAILED. AS A RESULT, CONSUMER HAD TO REPLACE THE PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091165September 17, 2004
PARKING BRAKE
BOUGHT 2001 SUBURBAN NEW. NEVER USED EMERGENCY BRAKE, BUT BRAKE HAS FAILED AND WORN INTO MY ROTOR TO A POINT THAT BOTH ROTORS NOW NEED REPLACING. THIS SEEMS TO BE A VERY COMMON PROBLEM AND HAVE FOUND A NUMBER OF COMPLAINTS THROUGHOUT THE INTERNET. ALSO HAVE A FAMILY MEMBER THAT WORKS FOR GM AS A MECHANIC AND SAYS THEY HAVE A DEFECTIVE SYSTEM. HE DOES THESE JOBS ALL THE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091203September 17, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ON AUGUST 19,2004 I HAD TO STOP SUDDENLY TO AVOID STOPPED TRAFFIC AHEAD ON THE FREEWAY. WHEN I HIT THE BRAKES, THE ANTI-LOCK BRAKE FAILURE LIGHTS CAME ON AND THE VEHICLE WENT SUDDENLY TO THE LEFT, WHERE IT WAS HIT BY ANOTHER VEHICLE. THE BODY SHOP TESTED THE BRAKE UNIT BEFORE REPAIRS AND FOUND NOTHING. AFTER REPAIRS, THE ANTI-LOCK WARNING LIGHTS CAME ON AND THEY WOULD NOT RELEASE THE VEHICLE WITHOUT REPLACING THE ANTI-LOCK COMPUTER. THE WARNING LIGHTS HAVE OCASIONALLY COME ON THE ENTIRE TIME I HAVE OWNED THE VEHICLE, AND I WAS TOLD BY MECHANICS AT 3 DIFFERENT CHEVROLET DEALERS THAT THIS IS NORMAL AND NOT A PROBLEM. I DO NOT BELIEVE THE UNIT FUNCTIONED CORRECTLY FROM THE TIME I BOUGHT THE VEHICLE AND THIS WAS CONFIRMED WHEN I NEEDED THE BRAKES AND THEY FAILED. I DO NOT BELIEVE THE KELSEY-HAYES BRAKES ARE RELIABLE AND I WILL BE SELLING THE VEHICLE DUE TO MY FEARS FOR THE SAFETY OF MYSELF AND MY CHILDREN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091031September 15, 2004
PARKING BRAKE
2001 CHEVROLET SUBURBAN - PARKING BRAKE HAS FAILED. WE DID NOT REALIZE FAILURE UNTIL POINTED OUT TO US BY MECHANIC; THOUGHT IT NORMAL THAT THE BRAKE GOES TO THE FLOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090888September 13, 2004
ENGINE AND ENGINE COOLING
WHEN VEHICLE IS FIRST STARTED AFTER SITTING FOR AN 8 HOUR PERIOD THERE IS EXCESSIVE ENGINE LIFTER NOISE. AFTER THE VEHICLE WARMS UP, THE NOISE GOES AWAY. LOCAL GMC DEALER SAYS THEY CANNOT HEAR THE NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090890September 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE HAS WARMED UP AND I AM DRIVING BETWEEN 10 AND 30 MPH TRANSMISSION SEEMS TO SLIP BETWEEN 1ST AND 2ND GEARS. WHILE SLOWING DOWN TO MAKE A TURN TRANSMISSION DOESN'T KNOW WHAT TO DO. IT CAN'T DECIDE TO STAY IN THE PRESENT GEAR OR SHIFT DOWN TO ACCOMADATE THE LOWER SPEED. THEREFORE, IT TAKES ABOUT 10 SECONDS FOR THE TRANSMISSION TO FINALLY FIND A GEAR SO I CAN PROCEED. ALSO, WHEN COMING TO A STOP, THE TRANSMISSION TAKES ABOUT 10-15 SECONDS TO SHIFT INTO 1ST, IF I WANT TO GO IMMEDIATELY AFTER STOPPING, THE TRANSMISSION IS STILL TRYING TO DOWNSHIFT AND THE ENGINE RACES UNTIL THE TRANSMISSION FINALLY CATCHES UP. AGAIN, THE DEALER FOUND "NO PROBLEM" WITH THE VEHICLE/TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091693September 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLED. CONSUMER REPLACED THE FUEL PUMP. CONSUMER INDICATED THAT FUEL PUMP COULD CATCH ON FIRE AND MELT THE WIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090036August 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH VEHICLE STOPPED IN MOTION WITH ENGINE STILL RUNNING. VEHICLE OPERATED IN REVERSE, BUT NOT IN DRIVE. DEALER WAS NOT NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089601August 24, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE VEHICLE WAS PARKED WITH ENGINE RUNNING FOR 15 MINUTES AND WHEN ATTEMPTING TO DRIVE CONSUMER NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. THIS HAPPENED INTERMITTENTLY, USUALLY THE LONGER THE VEHICLE SAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088355August 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING
WIRING TO FUEL PUMP INSIDE OF GAS TANK GETTING HOT ENOUGH TO MELT WIRE INSULATION AND PLASTIC CONNECTOR RESULTING IN GAS LEAK AT FUEL PUMP MODULE. HAD REPLACE FUEL PUMP MODULE, BUT ITS MY CONCERN THAT A FIRE COULD BE CAUSED BY OVERHEATED WIRES INSIDE OF FUEL TANK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088120August 18, 2004
ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRING MELTED INSIDE GAS TANK AND CAUSED VEHICLE TO STALL AT HIGHWAY SPEED IN HEAVY TRAFFIC. POWER STEERING AND POWER BRAKES WERE LOST MAKING IT DIFFICULT TO CONTROL VEHICLE AND SAFELY GET TO THE SHOULDER. MECHANIC WHO REPLACED THE PUMP OWNS AN OLDER SUBURBAN AND HAD HIS FUEL PUMP FAIL MULTIPLE TIMES UNTIL HE REPLACED IT WITH AN AFTERMARKET PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088031August 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED WHILE DRIVING. ALSO FAILED TO START. THESE FAILURES WERE DUE TO DEFECTIVE FUEL PUMP. WHEN THE DIAGNOSTIC TEST WAS PERFORMED FUEL PUMP WASN'T HOLDING PRESSURE. VEHICLE WAS SERVICED 11 TIMES BY EIGHT DIFFERENT DEALERSHIPS FOR THIS ISSUE. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082034August 12, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE MAKING A LEFT TURN, THE POWER STEERING FAILED WITHOUT WARNING. AS A RESULT THE STEERING BECAME VERY DIFFICULT, HOWEVER THE DRIVER MANAGED TO PULL THE VEHICLE OFF THE ROAD. THE DEALER STATED THE POWER STEERING PUMP SHAFT HAD BROKEN. *JB *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban