Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10173619November 15, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SUBURBAN - SPEEDOMETER NOT WORKING PROPERLY. DOES NOT GIVE THE RIGHT SPEED. MAY BE GOING 30 BUT SAYS 70 AND VICE VERSA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173347November 13, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK PROPERLY ON 2004 CHEVY Z71 TAHOE. IT IS EITHER PEGGED AT 120 MPH, READS TOO HIGH , OR READS TOO LOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173226November 12, 2006
ELECTRICAL SYSTEM
LAST NIGHT THE SPEEDOMETER STARTED TICKING LOUDLY AND MOVING WITH SUDDEN JERKING MOVEMENTS. IT THEN SHOWED I WAS GOING 85 MPH WHEN I WAS ACTUALLY GOING LESS THAN 45. THIS GOT PROGRESSIVELY WORSE AS I CONTINUED, TO THE POINT IT SHOWED I WAS GOING OVER 120 MPH WHEN STOPPED. NOW IT IS ALL THE WAY TO FAR RIGHT SIDE AND IS STUCK. IT WILL NOT RESET WHEN THE VEHICLE IS TURNED OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171655October 23, 2006
ELECTRICAL SYSTEM
SPEEDOMETER FAILURE. THE SPEEDOMETER GOES FROM 0-120 IN A MATTER OF A FEW SECONDS AND BACK DOWN. I CANNOT TELL HOW FAST I AM GOING. THERE ARE HUNDREDS OF SIMILAR INCIDENCES FOUND ON THE INTERNET. I HAVEN'T HEARD OF ANY REAL ISSUES, BUT I COULD SEE IT HAPPENING IF YOU WERE NOT WITH OTHER TRAFFIC TO VERIFY YOUR SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169776October 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS PUT IN PARK, AND WAS ABLE TO BE RESTARTED. IT WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168841September 21, 2006
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE POWER STEERING FAILED, THEN BOTH FEET WERE USED TO STOP THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE POWER STEERING AND BRAKE BOOSTER SYSTEM FAILED AND BOTH COMPONENTS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165943August 18, 2006
UNKNOWN OR OTHER
ON MY 2004 CHEVY SUBURBAN THE HOUSING UNIT FOR THE SPARE TIRE WILL NOT RELEASE THE SPARE TIRE TO COME DOWN, SO YOU CAN FIX A FLAT. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IF YOU CAN'T GET THE SPARE TIRE DOWN, YOU CAN'T CHANGE THE FLAT--& YOU WILL BE STUCK ON THE HIGHWAY WITH CHILDREN--WE HAD NEVER USED THE SPARE TIRE BEFORE--BUT WHEN WE NEEDED IT, IT WAS INOPERABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165421August 14, 2006
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
VALVE STEM OF TIRE PRESSURE SENSOR BROKE CAUSING THE LEFT, REAR TIRE TO GO FLAT. IT BROKE WHILE I WAS ATTEMPTING TO REMOVE THE VALVE STEM CAP SO THAT I COULD CHECK MY TIRE PRESURE. IF THE FAILURE WOULD HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION, IT MAY HAVE LED TO AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165245August 11, 2006
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER ASSIST STEERING AND THE POWER ASSIST BRAKES FAILED SIMULTANEOUSLY, CAUSING A LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO DETERMINED THE POWER STEERING PUMP AND BOOSTER HAD FAILED, ALONG WITH THE BOOSTER THAT LED TO THE POWER ASSIST BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163299July 24, 2006
TIRES
THE BRIDGESTONE DUELER H/T TIRES HAVE BEEN KNOWN TO HAVE WEAR (VIBRATION) ISSUES, DUE TO THE TIRES BEING A SOFTER TIRE, ACCORDING TO MANY CHEVROLET AND GMC SERVICE MANAGERS THAT I HAVE CALLED. I RECEIVED TWO TIRES, BALANCING/ROTATION FREE, BUT I HAD TO BUY TWO AS WELL. I FEEL SINCE GM DEALERSHIPS KNOW ABOUT THIS ISSUE, THEY SHOULD SEND OUT A RECALL. I HAVE HAD MY TIRES BALANCED AND ROTATED MANY TIMES (ABOUT EVERY 3,000 MILES), BUT THE OWNERS MANUAL STATES EVERY 5000 - 8000 MILES. EVEN-THOUGH THERE IS A PROBLEM, THEY WOULDN'T PAY DUE TO MY VEHICLE HAD TOO MANY MILES (35,600) ON IT, BUT WHAT THEY WON'T ADMIT IS THAT FACT THAT I'VE HAD TO PAY EXTRA MONEY FOR ADDITIONAL BALANCE AND ROTATIONS. IF THERE IS A KNOWN ISSUE, THERE SHOULD HAVE BEEN A RECALL; EVEN-THOUGH THAT MAY COST THEM MONEY, BUT IT'S GM'S RESPONSIBILITY AND THAT WILL COST THEM CUSTOMERS IN THE FUTURE!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161252July 2, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
6-2006, 98 DEGREES, CENTENNIAL, COLORADO 2004 CHEVY 8.1 LITER SUBURBAN, DRIVING 55-60 MPH FOR APPROX. 1 HOUR(NO TRAILER) VEHICLE SUDDENLY LOSS POWER, I HAD TO PULL OVER AND HAVE VEHICLE TOWED TO CHEVY DEALER. (DEALER STATED CODES INDICATED MISFIRING) FURTHER TESTING, SERVICE WAS ABLE TO DUPLICATE ISSUE AND LOCATE A BULLETIN OUTLINING THE PROBLEM. PER DEALER, FAULTY FUEL PUMP, GM ADVISED TO SWITCH FUEL PUMP TO A HIGH ALTITUDE PUMP, TO REMEDY THE ISSUE. WHICH WAS DONE, AND IT FIXED THE ISSUE. AS THE 8.1 LITER SUBURBAN IS A VEH. PRIMARILY USED FOR TOWING, THIS NEEDS TO BE A RECALL OR CAMPAIGN TO WARN PEOPLE. THIS SUDDEN LOSS OF POWER AND CONTROL COULD BE CATASTROPHIC IN NATURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160013June 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE REDUCED ENGINE POWER ALARM RINGS AND THE ENGINE IMMEDIATELY LOSES POWER. THE POWER RETURNS AFTER THE VEHICLE IS TURNED OFF AND BACK ON. THE DEALERSHIP REWIRED THE VEHICLE, REPLACED THE MODULATOR, SENSOR AND RELAY. THESE ATTEMPTS HAVE NOT REPAIRED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158306May 26, 2006
STEERING:COLUMN
THE STEERING COLUMN U JOINT THAT CONNECTS TO THE STEERING BOX HAS LOOSENED CAUSING A CLUNKING IN THE STEERING WHEEL. THE U-JOINT HAS NOT FAILED AS OF THIS TIME, BUT A FAILURE OR BINDING COULD EASILY RESULT IN THE LOSS OF CONTROL OF THE VEHICLE. THE DEALERSHIPS ARE AWARE THAT THERE IS A COMMON PROBLEM WITH THIS PART AND OFFER A "GREASE KIT" TO REMEDY THE PROBLEM. HOWEVER, GREASE WILL NOT TAKE THE PLAY OUT OF A LOOSE U-JOINT. THIS IS A COVER-UP REMEDY TO MAKE THE LOOSENESS LESS OBVIOUS. THE DEALERSHIP WANTS OVER $300 FOR A REPLACEMENT PART ALONE AND CLAIMS IT IS A RESTRICTED PART SINCE IT IS PART OF THE ENERGY ABSORBING SYSTEM IN THE EVENT OF A COLLISION. THE LOOSENESS WAS FIRST NOTICEABLE WITH ONLY 13000 MILES ON THE VEHICLE. THE PROBLEM HAS CONTINUED TO WORSEN SINCE FIRST NOTICED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154502April 4, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP SEIZES WHEN IN HOT CLIMATES OR WHEN TOWING A TRAILER. GM REPLACED THE FUEL PUMP LAST YEAR AND IT APPEARED TO SOLVE THE PROBLEM. BUT, THE PROBLEM OCCURRED AGAIN WHILE PULLING A TRAILER UP AND DOWN A STEEP MOUNTAIN PASS RESULTING IN A LOSS OF BRAKES AND STEERING WHEN THE ENGINE STALLED. THIS OCCURS WHEN THE FUEL TANK IS AT 1/4 FULL OR LESS. THE TRAILERING FUEL ADVANCE DELIVERS FUEL TO THE ENGINE AND IF NOT NEEDED THEN IT IS RETURNED TO THE TANK AND RECIRCULATION. THE FUEL IS WARM WHEN RETURNED TO THE TANK. THE LONGER THE ENGINE RUNS THE HOTTER THE FUEL BECOMES AND WHEN THE FUEL IN THE TANK BECOMES HOT ENOUGH THE FUEL PUMP, WHICH IS LOCATED IN THE FUEL TANK THEN SEIZES AND THE ENGINE STALLS. THIS IS A MAJOR SAFETY HAZARD, PARTICULARLY WHEN TRAILERING IN THE MOUNTAINS AND THE LOSS OF BRAKES AND STEERING OCCURS. THE ONLY SOLUTION WHEN THIS OCCURS IS TO PULL TO THE SIDE OF THE ROAD IF POSSIBLE, RAISE THE HOOD AND LET THE VEHICLE COOL FOR 15-20 MINUTES AND THEN START AGAIN. OR, FIND THE NEAREST GAS STATION AND FILL THE TANK WITH COOL GASOLINE SO THE FUEL PUMP NO LONGER SEIZES. IN THE CASE OF BREAKING DOWN ON THE SIDE OF THE ROAD, THIS IS ANOTHER MAJOR SAFETY HAZARD SINCE THIS PROBLEM OCCURS BOTH GOING UP OR DOWN HILLS AND THERE IS A LOSS OF STEERING AND BRAKES. THIS MEANS THE VEHICLE IS OFTEN IN TRAFFIC AND MAY RESULT IN AN ACCIDENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150573February 18, 2006
TIRES:TREAD/BELT
INCIDENTS REGARDING BRIDGESTONE P265/70R17 DUELLER H/T TIRES 113S M&S. TIRES HAVE PREMATURE WEAR AND TEAR WHERE MY VEHICLE ONLY HAS 11,000 MILES. HAD AN ALIGNMENT DONE AND THE MECHANIC STATES ALIGNMENT FINE AFTER HAVING TO SPEND $80 BUT FEELS THIS PARTICULAR VEHICLE HAS ISSUES WITH THE BRIDGESTONE TIRES AND SHOULD BE RECALLED OR COVERED BY WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150557February 17, 2006
TIRES:TREAD/BELT, STRUCTURE
INCIDENTS REGARDING TIRES AND/OR FRAME ISSUES NOT SURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150240February 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 5 AND 45 MPH THE VEHICLE STALLED ON 6 OCCASIONS. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER EACH TIME. THIS PROBLEM STARTED IN AUGUST 2005. ON 5 OCCASIONS THE DEALER COULD NOT DUPLICATE THE PROBLEM HOWEVER; ADJUSTMENTS WERE MADE TO THE VEHICLE. ON THE SIXTH OCCASION THE DEALER REPLACED THE PCM MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148553January 25, 2006
SEAT BELTS:FRONT:ANCHORAGE
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148084January 19, 2006
STEERING, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147064January 6, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER DISPLAYED AN INCORRECT READING ON THE DASH PANEL GAUGE. THE INCORRECT DISPLAY WAS CONSTANT AND FAVORED NO PARTICULAR SPEED. HOWEVER THE MOST COMMON EVIDENCE OF THIS PROBLEM WAS WHILE DRIVING AT A LOW SPEED THE GAUGE DISPLAYED AN OUTRAGEOUSLY HIGH SPEED. THE DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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