Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10105430January 24, 2005
AIR BAGS:FRONTAL
DURING A 60 MPH FRONTAL VEHICLE COLLISION, THE FRONT AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105180January 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WAS TRAVELING 45 MPH AND VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE AND HAD IT TOWED TO DEALER. MECHANIC DETERMINED THAT THE FUSES AND CIRCUIT BREAKERS NEEDED TO BE REPLACED DUE TO MELTED WIRES. *AK THE CONSUMER STATED THAT THE BARE WIRES MELTED INSULATION ON THE FUEL PUMP IN THE GAS TANK. FAILURE DUE TO A BAD CONNECTION CAUSING HEAT. ONE WIRE MELTED INTO THE ADJACENT WIRE CAUSING THE FUSE TO BLOW WHILE EMERGED IN FUEL. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106118January 11, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT
I SEE WHERE CHEVROLET IS RECALLING THE SURBURBAN FOR A DEFECTIVE DRIVESHAFT. I HAVE AN EARLY 2001 MODEL AND MY DRIVESHAFT DID CRACKED. I WAS STUCK IN SAN DIEGO FOR TWO DAYS FOR THE DEALER TO GET THE NEW PART. I WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS VERY RARE, THUS HARD TO FIND THE PART. THE MECHANIC TOLD ME THAT THEY COULD NOT FIND THE PART BECAUSE THIS WAS SO COMMON AND THE OTHER DEALERSHIPS DID NOT WANT TO GIVE UP THE PART. FIRST I AM MAD THAT I WAS LIED TO BY THE SERVICE MANAGER, BUT I ALSO WONDER IF THE DRIVE SHAFT PROBEM IS PREVELENT IN THE 2001 SUBURBAN MODEL AS WELL. I WOULD BE INTERESTED IN YOUR RESEARCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106041January 10, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
DRIVING ON SNOW COVERED ROAD. POWER STERRING PUMP SHAFT FAILED MAKING TRUCK EXTREMELY DIFFICULT TO STEER. POWER STEERING SHAFT FAILED-REPLACED POWER STEERING PUMP-OLD PARTS ARE AVAILABLE. WE WERE FORTUNATE TO BE MOVING SLOWLY .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106759January 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS BRAKE LIGHT CAME ON, THEN THERE WAS A NOISE WHICH SOUNDED LIKE A VACUUM. CONSUMER DISCONNECTED THE BATTERY. THE NEXT DAY THE BATTERY WAS RECONNECTED, AND THE NOISE CAME BACK. CONSUMER TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND IT WAS DETERMINED THAT ABS BRAKE MODULE NEEDED TO BE REPLACED.*AK...SEVERAL SIMILAR FAILURES ON VEHICLE IN THIS SMALL TOWN. VEHICLE SHOULD BE RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104896January 1, 2005
PARKING BRAKE
ON 2/12/04, I TOOK MY 2001 CHEVY SUBURBAN IN TO THE DEALER BECAUSE THE EMERGENCY/PARKING BRAKE DID NOT WORK. BEING THE FIRST TIME I TRIED TO USE IT AND IT DID NOT WORK, I ASSUMED IT WOULD BE A WARRANTY REPAIR. THE DEALER SAID NO, THIS IS COMMON AND A NORMAL WEAR AND TEAR ADJUSTMENT. I SAID I HAVE NEVER USED IT, HOW CAN IT BE! NOT BEING SAFE W/OUT A EMERGENCY PARKING BRAKE, I HAD TO PAY! AFTER THEIR "ADJUSTMENT" THE BRAKES OR SOMETHING SQUEALED. UPON RETURNING TO THE DEALER, I ASKED THEM TO CHECK THEIR ADJUSTMENT AND MENTIONED WHERE I HAD SEEN ON THE NHTSA SITE ABOUT PARKING BRAKES WEARING ALL THE TIME. THEY ADJUSTED AGAIN TO SPEC AND WHEN I GOT IT BACK, BRAKES STILL DID NOT HOLD THE VEHICLE WELL - IT WOULD NEVER HAVE HELD ON A HILL! I TOOK IT BACK AGAIN TO THE CHEVY DEALER ON 7/13/04 AND ASKED THEM TO CHECK IT AGAIN, AND THEY SAID IT WAS TO SPEC AND IT WAS NOT AN EMERGENCY BRAKE, JUST A PARKING BRAKE. I TOLD THEM IT WOULD NEVER HOLD A VEHICLE THIS SIZE AND WEIGHT ON A HILL! ON 10/25/04, THE VEHICLE WAS MAKING A GRINDING/SCRAPING SOUND WHEN MOVING, SO I TOOK IT TO A TIRE STORE AND THEY DETERMINED THAT THE PARKING BRAKES WERE TOTALLY WORN OUT AND NEEDED TO BE REPLACED ($160). I THINK THERE IS A ENGINEERING DESIGN DEFECT WITH THIS SYSTEM IN THESE VEHICLES. FIRST THE BRAKES DO NOT APPEAR TO HOLD THE VEHICLE WELL AND SECOND THE WAY THEY ARE DESIGNED THEY FAIL WITHOUT EVER USING THEM! YOU DON'T KNOW THEY DON'T WORK UNTIL IT'S TOO LATE! VERY DANGEROUS!!! PLEASE LOOK INTO THIS ASAP - I THINK BRAKE FAILURE IS A VERY DANGEROUS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104904January 1, 2005
STEERING:COLUMN
MY 2001 CHEVY SUBURBAN MADE A CLUNKING NOISE IN THE STEERING COLUMN. I TOOK IT TO THE DEALER AND THEY LUBED THE STEERING COLUMN INTERMEDIATE SHAFT FOR $110.00. WHEN I GOT HOME I LOOKED THIS PROBLEM UP ON THE INTERNET AND FOUND LOTS OF COMPLAINTS AND THERE IS A SERVICE BULLETIN ABOUT THIS PROBLEM AND A REPLACEMENT SHAFT TO CORRECT WHAT APPEARS TO BE A FACTORY DEFECT. I CAN NOT FIND THE SERVICE BULLETIN AND WOULD APPRECIATE SOME HELP ON FINDING IT. I FEEL THAT I SHOULD BE REIMBURSED FOR THE WORK DONE AND WANT MY VEHICLE TO GET THE REPLACEMENT SHAFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103078December 16, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2001 CHEVROLET SUBURBAN WOULD NOT START AFTER SITTING APPROXIMATELY THREE HOURS AFTER DRIVING IT A DISTANCE OF APPROXIMATELY ONE MILE. VEHICLE HAD TO BE TOWED TO LOCAL CHEVROLET DEALERSHIP AFTER HOURS SO THE VEHICLE WAS NOT LOOKED AT FOR ABOUT TWO DAYS. WHEN I CALL ED THE SERVICE WRITER TO INQUIRE ABOUT THE VEHICLE HE STATED IT WAS STILL PARKED OUTSIDE. WHEN I ASKED WHAT THE PROBLEM MAY BE HE STATED, "PROBABLY THE FUEL PUMP." THE VEHICLE HAD NOT EVEN BEEN LOOKED AT BY A MECHANIC WHEN THE INITIAL DIAGNOSIS WAS MADE. IT TURNED OUT TO BE A VERY EXPENSIVE REPAIR FOR A FUEL PUMP REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101327December 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION FAILED. *NM THE VEHICLE WAS TOWED. THE COST FOR A THE TRANSMISSION WAS $2,576.18. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102776December 12, 2004
WHEELS:RIM
THIS IS CONCERNING A '01 Z71 SUBURBAN. HAD TIRES CHANGED DUE TO UNEXPLAINABLE VIBRATION IN WHEELS. AFTER TIRE CHANGE TIRES DEFLATED. FOUND ALUMINUM ALLOY RIMS SEVERELY RUSTED AND PITTED ON THE BACK SIDE, FOUND ONE RIM HAS A HOLE THE SIZE OF A PEA AFTER BRUSHING SOME RUST AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103294December 7, 2004
PARKING BRAKE
CONSUMER WAS TOLD THAT BECAUSE OF NORMAL DRIVING EMERGENCY BRAKE WORE OUT, EVEN IF THE EMERGENCY BRAKE WAS NEVER BEING USED. CONSUMER DECIDED TO CALL DEALER BECAUSE HE FELT THAT IT WAS A SAFETY FACTOR, KNOWING THAT THE EMERGENCY BRAKE WAS NOT EFFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103137December 6, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE SHUT DOWN WHILE CONSUMER WAS DRIVING. THE ECM FUSE BLEW OUT AND POPPED OUT. CONSUMER REPLACED THE ECM FUSE, AND THE VEHICLE STARTED. DEALER DID NOT KNOW WHAT CAUSED THE PROBLEM. THESE OCCURRENCES HAPPENED SEVERAL TIMES IN ANY GIVEN DAY. THE MANUFACTURER STATED THERE WERE NO SIMILAR COMPLAINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102185December 5, 2004
PARKING BRAKE
PARKING BRAKE DOES NOT HOLD WHEN DEPRESSED. PEDAL GOES COMPLETELY TO THE FLOOR. REMOVED REAR ROTOR AND PADS WERE VERY THIN WITH ONLY 48000 MILES, AND THE ONLY TIME THE BRAKE IS USED IS DURING INSPECTION ONE TIME EACH YEAR. THERE ARE NUMEROUS REPORTS ON THIS PROBLEM AND IT IS PUZZLING THAT CHEVROLET DOES NOT FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099988November 30, 2004
ELECTRICAL SYSTEM, STRUCTURE, SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS, SUSPENSION:REAR, EXTERIOR LIGHTING
WHILE DRIVING OR IDLING THE ELECTRICAL SYSTEM SHUT DOWN INTERMITTENTLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE DEALER REPLACED THE ELECTRICAL SYSTEM, BUT THE PROBLEM RECURRED. THE DEALER STILL WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK THE REAR FLOOR PLASTIC PLATE HAD BROKEN, THE LEFT REAR WINDOW MOTOR WAS INOPERATIVE UP AND DOWN, THE DRIVER'S SIDE SEAT WAS COMING APART BY THE DOOR, SEAT TRACK HAD BROKEN, THE RIGHT FRONT SEAT BELT SHOULDER STRAP SOMETIMES TIGHTENED UP, THERE WAS NOISE IN THE REAR END HAD A HARMONIC VIBRATION, THE RIGHT SECOND WINDOW WOULD NOT GO DOWN, THE PASSENGER SIDE SEAT BELT IN THE FRONT LOCKED UP RIGHT FRONT RETRACTOR LOCKED, THE REAR PASSENGER SIDE DOOR SQUEAKS REALLY BAD, THE MOLDING FOR THE RUBBER COMING OFF, AND PASSENGER SIDE FRONT LIGHT HAD COME OUT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100545November 25, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK LEAK AS DESCRIBED IN PREVIOUS REPORTED CLAIMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103954November 22, 2004
PARKING BRAKE
THE PARKING BRAKE WAS INOPERABLE. THE DEALER WOULD NOT FIX BECAUSE THE BRAKE WAS NOT UNDER WARRANTY. THE BRAKE SHOES WERE REPLACED. *BF THE PARKING BRAKE HAD NEVER BEEN USED, YET THE PARKING SHOES WERE WORN OUT. THE LOWER LEFT COWL COVER WAS BROKEN AND WAS BEING HELD TOGETHER BY PUTTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100296November 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2001 CHEVROLET SUBURBAN W/40,000K VEHICLE HAS EXCESSIVE REAR BRAKE PAD WEAR OUT ( 3 SET REAR BRAKE PADS). (0 FRONT WEAR OUT) NO ASSISTANCE OR REMIDY SUPPLIED BY GENERAL MOTORS. CURRENTY UNABLE TO GET SEVERAL OTHER SUBURBANS TO PASS INSPECTION IN N.J. DUE TO EXCESSIVE REAR BRAKE PRESSURE. I HAVE ALSO FOUND THIS PROBLEM WITH K1500 SERIES CHEVY TRUCKS ALSO W/ HIGH AMOUNT OF REAR BRAKE PAD WEAR OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100033November 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT CAME ON TODAY. THE ABS PUMP WAS BAD AND REQUIRED REPLACEMENT. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. NOTE THAT THE PART WAS IN STOCK, HENCE THIS IS NOT A RARE OCCURENCE. I HAVE SEVERAL OLDER ABS (BOSCH) AUTOMOBILES AND THEY DO NOT FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101084November 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
FUEL LEAKED FROM THE TANK AFTER THE CONSUMER PUT GAS INTO THE VEHICLE. THE DIFFERENTIAL BROKE WHICH CAUSED A GRINDING NOISE. *NM THE VEHICLE WAS TAKEN IN FOR SERVICE AND FOUND THAT THE ELEVTRICAL WIRES AROUND THE NECK OF THE TANK WERE MELTED AND THE TANK HAD TO BE REPLACED. CONSUMER STATED THAT THE SHORT IN THE ELECTRICAL LINES COULD HAVE CAUSE A FIRE. ON A ROAD TRIP THE VEHICLES RIGHT REAR BREAK STARTED GRINDING INTO THE PADS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099440November 4, 2004
TIRES:SIDEWALL
WHILE TRAVELING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT DRIVER 'S SIDE FRONT TIRE SIDEWALL TREAD SEPARATED FROM THE WHEEL. A SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE PASSENGER'S SIDE TIRE SIDEWALL TREAD SEPARATED AS WELL. FUTURE ADVETURER, H/T P265/70R16, DOT UT72XD90804. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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