Chevrolet Suburban Complaints (1994)

872 consumer complaints on file.

#705814April 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#705707April 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD FLUID RESERVOIR HAD BEEN REPLACED AND LINES CHECKED, BUT STILL IS LEAKING . HAPPENS INTERMITTENTLY, WINDSHIELD FLUID WILL BE SEEN LEAKING ONTO FLOOR AFTER VEHICLE IS STOPPED AND ENGINE IS OFF, FLOWING NOT JUST DRIPPING A 1/4 OF RESERVOIR WILL EMPTY SOMETIMES. POSSIBLY , THIS IS CONNECTED TO RECENT RECALL FOR "CRACKED WIRING HARNESS CONNECTOR" WHICH CAUSES WIPERS TO WORK INTERMITTENTLY. ALSO RECENTLY EXPERIENCED WIPERS TURNING ON BY THEMSELVES ONE TIME 1/10/99. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705552April 12, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
GM HAS A RECALL ON THESE TRUCKS FOR THIS PROBLEM (98V150000) BUT THEY TOLD ME THAT MY TRUCK DOES NOT FALL IN THE S/N RANGE EVEN THOUGH I HAVE THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705436April 8, 1999
SEATS
DRIVER'S SEAT CUSHION BROKE FROM ITS ANCHOR, MAKING CONTROL OF VEHICLE DIFFICULT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705350April 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN THE PROBLEM ORIGINALLY STARTED ABOUT 2 YRS AGO, WE IGNORED IT. THEN, WHEN IT BECAME CLEAR THAT IT WASN'T AN ISOLATED INCIDENT, WE TOOK THE VEHICLE TO A LOCAL CHEVROLET DEALERSHIP (NOT THE SELLING DEALERSHIP). DURING A TEST DRIVE, THE EVENT OCCURRED, AND THE SERVICE REPRESENTATIVE SAID THAT THIS WAS "NORMAL," AND THAT OTHER SIMILAR MAKES DID THE SAMETHING. THE EVENT THAT HAPPENS IS THAT WHEN PRESSURE IS APPLIED TO THE BRAKES, THERE IS A GRINDING SOUND, AND THE BRAKES DON'T "TAKE". THE VEHICLE CONTINUES ALONG ITS COURSE, NOT SLOWING APPRECIABLY FOR A WHILE. THE BRAKES WILL EVENTUALLY GRAB, AND THEN THE VEHICLE STOPS. THE SERVICE REP SAID WE JUST NEEDED TO BE CAREFUL WHEN WE DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705271April 4, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544696March 29, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD MOTOR REPLACED DUE TO PROBLEMS WITH WINDSHIELD WIPERS NOT TURNING ON, NOT TURNING OFF AND MALFUNCTIONING OF THE INTERMITTENT FEATURE. WIPER MOTOR IS BEING REPLACED UNDER RECALL, HOWEVER CONSUMERS VIN NOT INCLUDED. (98V-150)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704527March 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS ENGAGED DURING MODERATE BRAKING, CAUSING VEHICLE TO GO INTO A "COAST" SITUATION RESULTING IN A REAR-END COLLISION WITH VEHICLE AHEAD. WITNESS 1 VERIFIED BRAKE LIGHTS CAME ON, BUT VEHICLE WAS NOT STOPPING. WITNESS 2 VERIFIED HEARING ABS ENGAGE, BUT ALSO STATED VEHICLE WAS NOT STOPPING. PROBLEM HAS OCCURRED SEVERAL TIMES PREVIOUSLY (NOT RESULTING IN ACCIDENTS), BUT DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. VEHICLE WAS TOWED TO DEALER AFTER ACCIDENT, AT INSURANCE COMPANY REQUEST, BUT AGAIN, NO PROBLEM WAS FOUND. HAVE ASKED FOR GMC SERVICE REP. TO INSPECT VEHICLE. DEALER COMMITTED TO CONTACT FACTORY REP. AND HAS STATED FACTORY REP. WILL CONTACT US THIS WEEK TO DRIVE VEHICLE FOR EXTENDED PERIOD. CURRENTLY WAITING TO HEAR FROM FACTORY REP., BUT DEALER DOES NOT EXPECT HIM TO FIND ANY PROBLEM. IT IS OUR OPINION THAT VEHICLE IS UNSAFE TO OPERATE DUE TO THE RANDOMNESS OF APPLYING BRAKES AND HAVING VEHICLE GO INTO "COAST" MODE. DUE TO NUMBER OF TIMES THE VEHICLE HAS BEEN RETURNED TO DEALER FOR THIS PROBLEM AND THE FACT THAT IT FINALLY RESULTED IN AN ACCIDENT WITH INJURIES, WE FEEL THAT GMC SHOULD TAKE SOME RESPONSIBILITY. FIRST, NECESSARY REPAIRS SHOULD BE MADE TO MAKE THE VEHICLE SAFE. SECOND, GMC HAS A FINANCIAL RESPONSIBILITY TO COMPENSATE FOR DAMAGES CAUSED BY THE MALFUNCTION OF THE FACTORY EQUIPMENT. RESEARCH INTO THIS SITUATION HAS FOUND INFORMATION INDICATING GMC IS WELL AWARE OF THE PROBLEM AND THAT THIS IS NOT AN ISOLATED INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#544408March 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FAILS WHILE DRIVING UNDER ABNORMAL CONDITIONS (GRAVEL,RAIN,RR TRACK) CAUSING THE ABS SYSTEM TO ACTIVE, MAKES NOISE AND THE PEDAL TO GOES TO THE FLOOR, ALMOST RESULTING IN VEHICLE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544177March 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPER MOTOR FAILED CAUSING WIPER TO STOP WHILE IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703062February 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY WIFE PLACED K2500 SUBURBAN IN PARK IN GARAGE. REMOVED 9 MONTH OLD DAUGHTER FROM CAR SEAT, OPENED FRONT DRIVER'S DOOR AND STEPPED FROM TRUCK. THE TRUCK SUDDENLY MADE A LOUD NOISE AND BEGAN BACKING OUT OF LEVEL GARAGE, DRAGGING THEM TO DRIVEWAY. THEY GOT CLEAR OF TRUCK AND IT WENT DOWN STEEP DRIVEWAY ACROSS ALLEY AND UP NIEGHBOR'S STEEP DRIVEWAY THROUGH BRICK TRASH STRUCTURE AND INTO NEIGHBORS HOUSE. AT TIME OF RECOVERY ENGINE WAS RUNNING WITH EMERGENCY BRAKE APPROXIMATELY 1/3 OF THE WAY TO THE FLOOR. IT IS UNCLEAR WHETHER IT JUMPED FROM PARK TO REVERSE OR WAS NEVER FULLY IN PARK TO BEGIN WITH, HOWEVER THERE WAS A SIGNIFICANT TIME BETWEEN VEHICLE BEING PLACED IN PARK AND BEGINNING OR ROLL BACKWARDS. IN ADDITION, AT TIME IT BEGAN TO ROLL, NO ONE WAS IN THE TRUCK AS MY WIFE WAS STANDING NEXT TO IT, AND WAS CAUGHT BY THE OPEN DRIVER'S DOOR. HER RIGHT LEG WAS CAUGHT BY DRIVER'S FRONT TIRE AFTER BEING KNOCKED TO THE GROUND. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#543656February 3, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER PULSE MODULE ASSEMBLY FAILED, RECALL ON COMPONENT HOWEVER VEHICLE DENIED DUE TO YEAR BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834313February 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENTLY, WHEN USING THE WINDSHIELD WIPERS THEY WOULD NOT WORK OR STOP WORKING IN THE MIDDLE OF OPERATION. SOMETIMES THE WINDSHIELD WIPERS WOULD COME BACK ON, AND SOMETIME THEY WOULD NOT. THE DELAY BOARD AND MODULE WERE REPLACED BY THE DEALER. SUBURBAN NOT INCLUED IN RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702800February 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THREE CARS IN FRONT STOPPED SUDDENLY, I APPLIED BRAKES WITH FULL PRESURE FROM MY FOOT (I DID NOT RELEASE PRESURE AT ANY TIME), MY SUBURBAN DID NOT SLOW DOWN AND ENDED UP IN A DITCH WITH EXTENCIVE FRONT END DAMAGE. THE ROADWAY WAS WET AND THE SPEED WAS 35 MPH. DRIVER WAS ONLY OCCUPANT AND WAS WEARING A SEATBELT, MINOR NECK INJURY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#833993January 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN CONSUMER TURNED ON THE WINDSHIELD WIPERS, THEY STARTED WORKING THEN STOPPED WITHOUT A REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702477January 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
I CONTACTED THE DEALER ON 01-22-99 TO EVALUATE THIS RECURRING PROBLEM AND WAS INFORMED OF A PRODUCT RECALL. THEY CHECKED THE VIN, BUT MY VEHICLE WAS EXCLUDED FROM THE RECALL. I CALLED GM CUSTOMER SERVICE LINE, (MICHELLE HOLDEN AND RENEE JOHNSON) WAS INFORMED THAT THIS VEHICLE SIMPLY WASN'T INCLUDED IN THE RECALL SINCE THE RECALL WAS LIMITED TO SPECIFIC MODELS. THE PROBLEM ISN'T SPECIFIC MODELS, IT IS A SPECIFIC PART NUMBER. THE PULSE MODULE (PART#12463017) IS DEFECTIVE. THIS DEFECTIVE PULSE MODULE SHOULD BE RECALLED INSTEAD OF ALLOWING GM TO LIMIT THE RECALL TO SPECIFIC MODELS OF VEHICLES. THE TECHNICIAN I SPOKE WITH INFORMED ME THAT S-10 MODELS, VARIOUS PICKUPS AS WELL AS SUBURBANS ARE HAVING THE SAME PROBLEM WITH WIPERS ACTING ERRATIC. THE CURRENT RECALL IS LIMITED TO POST 1994 MODELS, AND I PERSONALLY KNOW OF ANOTHER VEHICLE (1993 PICKUP) THAT HAD THE SAME PROBLEM. I BELIEVE THE FAULTY PULSE MODULE SHOULD BE RECALLED ACROSS THE BOARD, WHICH WILL COVER MORE THAN THOSE FEW VEHICLE MODELS INCLUDED IN THE RECALL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701076January 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING THROUGH A WET PARKING LOT AT 10-15 MPH , APPLIED BRAKES , ABS STARTED FUNCTIONING AND BRAKE PEDAL SUNK TO FLOOR . VEHICLE CONTIUED TO ROLL WITH BRAKE PEDAL ON FLOOR . STOPPED VEHICLE WITH E-BRAKE AND FENCE .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#702437January 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
CHEVROLET CUSTOMER SERVICE TOLD ME THAT MANY GM TRUCKS AND SPORT UTILITIES BUILT FROM 1994 THROUGH 1996 WERE RECALLED DUE TO POTENTIAL WIPER SYSTEM FAILURE DUE TO CRACKED SOLDER JOINTS IN THE WIPER SYSTEM. WHEN I EXPERIENCED THE FAILURE OF THE SYSTEM, I PROMPTLY TOOK THE VEHICLE TO THE NEAREST DEALER FOR REPAIR. I WAS TOLD, HOWEVER, THAT THEIR COMPUTER SYSTEM INDICATED THAT MY VEHICLE WAS NOT COVERED BY THE RECALL, EVEN THOUGH I EXPERIENCED THE SAME PROBLEM THAT WAS COVERED BY THE RECALL. I BELIEVE A MISTAKE WAS MADE IN IDENTIFICATION OF ALL VINS AFFECTED BY THE PROBLEM AND THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED. THE ESTIMATED COST OF REPAIR, AT MY EXPENSE, IS $102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702148January 12, 1999
SERVICE BRAKES, AIR:ANTILOCK
BRAKE SYSTEM RELEASES AFTER APPLICATION IN PANIC STOP SITUATIONS. FROM THE NUMBER OF OTHER COMPLAINTS OF THIS NATURE I AM VERY SURPRISED THAT NO RECALL HAS BEEN ORDERED ON THIS PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM THAT COULD CAUSE SERIOUS INJURIES. THE DEALERS IN THE HOUSTON AREA SAY NOTHING IS WRONG WITH THE BRAKE SYSTEM AND IT IS FUNCTIONING AS DESIGNED. THIS IS A POOR EXCUSE. I WOULD RATHER HAVE A NON-ABS BRAKE SYSTEM THAN THE CURRENT SYSTEM ON THE VEHICLE. PLEASE DO SOMETHING ABOUT THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#833205January 8, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ENGINE. VEHICLE STALLS WHEN REACHING 85 MPH. THE MANUFACTURER HAS BEEN CONTACTED. IN ACCORDANCE WITH RECALL NUMBER 95I005000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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