Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10212092December 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DEFECTIVE, JERKY BEHAVIOR, INCORRECT SPEED DISPLAYED, NOT RETURNING TO ZERO WHEN CAR IS STATIONARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210894December 5, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DEFECTIVE FUEL LEVEL SENSOR PROVIDES ERRONEOUS DATA TO FUEL GAUGE RESULTING IN GAUGE SHOWING MORE FUEL AVAILABLE THAN ACTUALLY IN THE TANK. HAZARD OF LEAVING MOTORISTS STRANDED IN REMOTE OR UNSAFE LOCATIONS/CONDITIONS, OR OF RUNNING OUT OF FUEL DURING VEHICLE OPERATION. CHEVROLET HAS IDENTIFIED THE PROBLEM AS A FAULTY FUEL LEVEL SENSOR/FUEL STRAINER AND DOCUMENTED THE PROBLEM BY CORPORATE BULLETIN 04-06-04-012C BUT IS NOT OFFERING REPAIR OF THE PROBLEM FOR OUT OF WARRANTY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210124November 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS CANT EVER TELL WHAT SPEED I AM TRAVELING AT. THIS SEEMS TO BE A COMMON PROBLEM WHY WONT THEY RECALL THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209206November 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2003 CHEVROLET SUBURBAN WITH THE INSTRUMENT PANEL ACTING ERRATIC. IT STATES THAT I HAVE 0 OIL PRESSURE AND THAT I AM DOING 100 MPH WHEN I AM ACTUALLY DOING 40 MPH. THE TACHOMETER IS STICKING AT 2.1 RPM. I HAVE SEARCHED THE INTERNET FOR SOLUTIONS AND HAVE RAN INTO THOUSANDS OF POSTING THE SAME PROBLEMS WITH GM VEHICLES. WHO SHOULD I SEND ALL OF MY SPEEDING TICKETS TO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209448November 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 CHEVY SUBURBAN STALLED TWICE ON THE HIGHWAY AT HIGH SPEEDS. CONSUMER STATES THAT THE VEHICLE HAD THE FUEL PUMP REPLACED. AFTER THE FUEL PUMP WAS REPLACED CONSUMER NOTICED GASOLINE ALL OVER THE GARAGE FLOOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207398October 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER WOULD DISPLAY INACCURATE READINGS. THE CONTACT STATED THAT THIS WAS AN INTERMITTENT FAILURE. THE DEALER STATED THAT THE MOTORS INSIDE THE SPEEDOMETER FAILED. AS OF OCTOBER 30, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207477October 30, 2007
VEHICLE SPEED CONTROL
DRIVING 65 MPH ON HIGHWAY, SPEEDOMETER CREEPS UP TO 90 MPH. WHEN I STOP IT STAYS AT 30 MPH, THEN CREEPS UP TO 90 AGAIN. ALSO OIL GAUGE IS PEGGED ALL THE WAY TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206846October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLICKING, STICKING. THIS HAPPENED WITHOUT ANY WARNING. STARTED ACTING ERRATIC. STOPPED VEHICLE AND SPEEDOMETER SHOWED 80 MPH. STARTED DRIVING SLOWLY AND REGISTERED 110 MPH. THROUGH RESEARCH ON INTERNET FOUND MANY HAD SAME ISSUE. CAN TURN OFF ENGINE AND RESTART MULTIPLE TIMES TO GET SPEEDOMETER BACK TO ZERO, HOWEVER, WITHIN A SHORT AMOUNT OF TIME IT IS STUCK BACK ON A HIGHER SPEED WHEN STOPPED. CANNOT TELL WHAT THE CORRECT SPEED OF THE VEHICLE DUE TO THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206908October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE. THE SPEEDOMETER ON MY 2003 CHEVROLET SUBURBAN DOES NOT REGISTER THE CORRECT SPEED. IT EITHER DOES NOT MOVE AT ALL OR RANDOMLY JUMPS FROM 0 TO 120 OR OFF THE REGISTER AND THEN MAY GET STUCK IN ANY POSITION FOR LENGTHY PERIODS OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203161September 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 SUBURBAN IN 10/2006 I NOTICED THAT MY AIR CONDITIONING WAS NOT WORKING. AT THAT TIME THE VEHICLE WAS JUST OUT OF WARRANTY W/ 42,900 MILES ON IT. I DO NOT DRIVE IT DURING SUMMER MONTHS. I PURCHASED THE VEHICLE WITH 6,000 MILES ON IT, BUT WAS ADVISED BY THE DEALERSHIP THAT IT WAS DRIVEN ONLY BY THE SALES MANAGER AND RECEIVED AN "A" TITLE, AS A NEW VEHICLE. I CONTACTED GM'S CUSTOMER SERVICE ON 10/23/06 AND WAS ADVISED TO TAKE IT TO MY LOCAL DEALERSHIP FOR AN OFFICIAL DIAGNOSIS AND ESTIMATE. I DID SO, AND THE ESTIMATE WAS FOR $1,034.25, INVOLVING REAR A/C LEAKING VAPORLINE AT REAR WHEEL OPENING. THE SERVICE DEPARTMENT ASSURED ME THAT THERE WAS NOTHING I COULD HAVE DONE TO CAUSE THAT, AND THAT THE RUSTING STARTED MONTHS BEFORE MY WARRANTY WOULD HAVE EXPIRED. AFTER MONTHS OF CORRESPONDENCE, I WAS ADVISED TO GET IT FIXED IN APRIL, 2007. HOWEVER,AFTER HAVING IT FIXED AT THEIR ADVICE, GM SUBSEQUENTLY TOLD ME THAT THEY COULD NOT ASSIST ME AT ALL IN RECOVERING THE COST OF THIS EXPENSIVE PROBLEM. A FEW MONTHS LATER, I FOUND THAT I NEEDED ALL 4 BRAKE ROTORS REPLACED, BECAUSE, AS THE GARAGE MECHANIC PUT IT "I'VE NEVER SEEN SUCH TERRIBLE RUSTING OF ALL THE HARDWARE ON THAT NEW OF A VEHICLE." HE EVEN ASKED IF THE VEHICLE WAS SUBMERGED IN WATER! IT HAS NOT. THIS REPAIR THEN COST ME ANOTHER $800. AS YOU CAN IMAGINE, I AM EXTREMELY DISSATISFIED WITH THIS OUTCOME. I BOUGHT A VEHICLE THAT COST OVER $42,000 AND EXPECTED IT TO LAST ME FAR MORE THAN 3 YEARS WITHOUT A RUST PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203141September 16, 2007
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE CABLE SNAPPED. UNABLE TO RELEASE PARKING BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202370September 10, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM, SUSPENSION, PARKING BRAKE
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE SAME DAY THE VEHICLE WAS PURCHASED, THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE AND THE VEHICLE ROLLED FORWARD. THE VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES AND EACH TIME THE MECHANIC STATED THAT EVERYTHING WAS FINE. THE EMERGENCY BRAKE HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 1. THE CONSUMER STATED THE SUNROOF LEAKED, A BLOWN FUSE WAS REPLACED. THE TEMPERATURE GAUGE IN THE REAR VIEW MIRROR WAS INOPERATIVE, THE DEALER TIGHTENED THE CONNECTION, THERE WAS A RATTLE COMING FROM THEE LEFT SIDE OF THE VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPDATED 10/24/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201940September 5, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW ON THE HATCHBACK, BUT IT WOULD NOT CLOSE. THE CONTACT NOTICED THAT THE HINGE ON THE PASSENGER SIDE WAS DETACHED FROM THE VEHICLE AND THE REAR WINDOW WAS HANGING FROM THE HINGE. THE DEALER STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST FOR $99 TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 149,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201330August 31, 2007
EQUIPMENT
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, ONE OF THE TIRES FLATTENED. THE CONTACT WAS UNABLE TO USE THE SPARE TIRE BECAUSE THE TIRE RELEASE CABLE LATCH WAS RUSTED AND IMPOSSIBLE TO REMOVE. HE WALKED TO A GAS STATION AND HAD THE FLAT TIRE REPAIRED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS TEN MONTHS OVER ITS WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 32,200. *UPDATED 12/12/07 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199809August 16, 2007
ENGINE AND ENGINE COOLING
ON THREE DIFFERENT OCCASIONS OUR 2003 CHEVY SURBURBAN HAS STOPPED IN THE MIDDLE OF TRAFFIC FOR NO APPARENT REASON. WE HAVE TAKEN IT TO THE CAR DEALERSHIP AND THEY HAVE CHARGED US TO PUT IT ON THE COMPUTER MACHINE AND CANNOT FIND ANYTHING WRONG WITH IT, WHICH LEADS ME TO BELIEVE THAT THERE IS SOME KIND OF DEFAULT WITH THE VEHICLE. THE LAST TIME WE WERE MAKING A 150 MILE TRIP FROM OUR HOME TO ANOTHER CITY, AND IT STOPPED 5 TIMES. WE WOULD HAVE TO PULL OFF THE HIGHWAY AND LET IT COME TO A COMPLETE STOP, AND THEN IT WOULD START BACK. NEEDLESS TO SAY I WAS VERY FRIGHTENED AND THIS IS REALLY DANGEROUS. I WOULD APPRECIATE YOU ALL INVESTIGATING THIS TO SEE IF THERE IS A PROBLEM WITH THE VEHICLE, SINCE NOTHING SHOWS UP WHEN THEY TEST IT. AT THE PRESENT TIME I REFUSE TO DRIVE OR RIDE IN IT FOR FEAR IT WILL STOP IN THE MIDDLE OF TRAFFIC AGAIN, AND WE MAY NOT BE ABLE TO PULL OVER AND SOMEONE IS GOING TO BE SERIOUSLY HURT. ONCE BEFORE WHEN WE FIRST PURCHASED IT , THEY FOUND OUT AT THE DEALERSHIP THAT THERE WAS PIN HOLES IN THE HEADS ON THE MOTOR, WHICH IT WAS TAKEN IN BECAUSE IT WAS SMOKING. THIS VEHICLE WAS PURCHASED BRAND NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199301August 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WITHOUT WARNING MY SPEEDOMETER CONSTANTLY SAYS I AM GOING 120/HR. THIS SEEMS TO BE AN IMPORTANT INSTRUMENT TO DRIVE YOUR SUBURBAN. TO REPAIR THIS INSTRUMENT RUNS APPROXIMATELY $600.00 AND FROM MY UNDERSTANDING THERE HAVE BEEN THOUSANDS OF SUBURBANS THAT HAVE ENCOUNTERED THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198179August 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 SUBURBAN Z71 SPEEDOMETER FAILS TO READ PROPERLY. USUALLY SHOWS SLOWER THAN ACTUAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197271July 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STUCK WHILE DRIVING AT HIGHWAY SPEED HOME FROM WISCONSIN AND KEEPS GOING UP UNTIL IT TOPS OUT AROUND 140 MPH. SPEEDOMETER DOES NOT GO DOWN WHEN DECELERATING. WHEN SHUT OFF NEEDLE RETURNS TO ABOUT 70 MPH AND DOES THE SAME THING. CANNOT DETERMINE WHAT SPEED VEHICLE IS TRAVELING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196248July 13, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
I HAD TO HAVE ALL 4 ROTORS REPLACED AT 40,000 MILES. THEY WERE FULL OF RUST AND DOWN TO THE METAL. MOST OF MY MILES ARE HIGHWAY AND THIS REPAIR WAS EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195508July 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER ON MY CHEVY SUBURBAN IS MALFUNCTIONING. I CAN'T TELL HOW FAST I AM REALLY GOING - PRETTY DANGEROUS IF YOU ASK ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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