Chevrolet Suburban Complaints (2002)

439 consumer complaints on file.

#10119734May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I APPLY MY BRAKES, THE ANTILOCK IS HEARD & THE BRAKES ARE NOT FIRM. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS. IT SCARES ME BECAUSE WHEN I SLOWLY COME UP TO A CORNER, I DON'T KNOW IF I'M GOING TO STOP OR NOT! IF I TAKE IT TO A MECHANIC, THEY WILL PUT NEW BRAKES ON, WHICH I DON'T NEED, BUT IT ISN'T GOING TO SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119835May 4, 2005
SEAT BELTS
CONTACT STATES; FRONT PASSENGER SEAT BELT WILL TIGHTEN AND LOCK WHILE ENGINE IS ON AND OFF. JUST TO UNLOCK SEAT BELT AT LATCH AND ALLOW IT TO ROLL ALL THE WAY IN BEFORE IT CAN BE APPLIED. IT TIGHTENS AS IF BRAKES WERE SLAMMED ON. HOWEVER IT TIGHTENS ANYWAY WITHOUT THAT PARTICULAR SITUATION. HAS TAKEN TO DEALER TWICE WITHOUT ANY CONCLUSIONS OR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118701April 29, 2005
PARKING BRAKE
PARK BRAKE FAILURE ON MY 2002 SUBURBAN. I ATTEMPTED TO HAVE MY VEHICLE INSPECTED AND IT FAILED DUE TO THE INABILITY OF PARKING BRAKE TO HOLD THE VEHICLE. INVESTIGATION ON THE WEB SHOWS THAT THIS IS A WIDE-SPREAD PROBLEM ON MANY SUBURBANS. ALTHOUGH ALL OF THE DEALERSHIPS I SPOKE WITH CONSTANTLY SEE AND REPAIR THIS PROBLEM, GM APPARENTLY DOESN'T CONSIDER IT A SAFETY ISSUE. NEITHER WARRANTY NOR RECALLS WILL COVER THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113049April 6, 2005
SEATS, VISIBILITY:WINDSHIELD WIPER/WASHER
THE RIVETS ON THE DRIVER SEAT ARE LOOSE, THE SEAT MOVES, AND THE NOISE IS ANNOYING. THE ENTIRE TRACK HAS TO BE REPLACED AT THE OWNERS EXPENSE. *NM THE PROBLEM RECURRED AFTER REPAIR. *SC THE WIPER BLADES WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117048March 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING BRAKES FROM 20 MPH THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE WOULD CONTINUED TO MOVE. CONSUMER HAD TO ALLOW THE VEHICLE TO ROLL ON TO THE CURB TO GET THE VEHICLE TO STOP. VEHICLE WAS TOWED TO THE DEALER. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114832March 27, 2005
AIR BAGS:SIDE/WINDOW
ON SUNDAY, MARCH 20, 2005, A DISTRACTED DRIVER FAILED TO NOTICE A RED TRAFFIC LIGHT AND SLAMMED INTO MY 2002 SUBURBAN AT 40-45 MPH AS I DROVE THROUGH AN INTERSECTION IN MY HOMETOWN. MY VEHICLE TOOK A DIRECT, FEROCIOUS HIT ON THE DRIVER'S-SIDE FRONT DOOR, BUT THE SIDE-IMPACT AIR BAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115847March 25, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING ANY SPEED VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109448March 15, 2005
STEERING
THE TRUCK HAD AN ONGOING PROBLEM WITH A CLANGING NOISE IN THE STEERING COLUMN, MOSTLY WHEN THE STEERING WHEEL WAS TURNED. CONSUMER WAS AFRAID THAT IT MAY CAUSE A STEERING COMPONENT TO BREAK, RESULTING IN LOSS OF STEERING, AND COULD CAUSE AN ACCIDENT. A SERVICE REPRESENTATIVE WAS CONTACTED BY PHONE AND INFORMED OF THE NOISE, TO WHICH HE REPLIED THAT THERE WASN'T ANY RECALLS, AND THE NOISE WAS NOT DANGEROUS/SERIOUS. *AK THE DEALERS TECH INDICATED THAT THE INTERMEDIATE SHAFT WAS THE CAUSE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109219March 2, 2005
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE RIGHT FRONT TIRE KEEPS LOSING AIR PRESSURE. VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. DEALER REPLACED THE RIGHT FRONT TIRE TWICE, AND REPLACED THE AIR PRESSURE THREE TIMES. BUT, PROBLEM RECURRED. *AK THE RIGHT WHEEL FRAME SQUEAKES WHEN TURNING AT 10 MPH. ROTORS AND PADS AND SHOES AND WHEEL BEARINGS CRACKED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113021February 24, 2005
ELECTRICAL SYSTEM
TRAVELING 60 MILES PER HOUR AT NIGHT, THE CONSUMER TRIED TO PUT THE FOG LIGHTS ON SINCE IT WAS FOGGY OUT AND THE HEAD LIGHTS WENT OFF. THE DOME OVERRIDE BUTTON TURNS THE HEADLIGHTS OFF. THE CONSUMER STRUCK THE BARRIER CAUSING SOME DAMAGE TO THE VEHICLE. THERE IS A DESIGN FLAW WITH THE VEHICLE DEEMING IT UNSAFE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10110440February 13, 2005
WHEELS:HUB
OSCILLATING NOISE IN LEFT FRONT WHEEL MILEAGE IS 40,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110473February 13, 2005
PARKING BRAKE
PARK BRAKE FAILURE ON MY 2002 SUBURBAN. HAVE NEVER USED THE BRAKE WENT TO ENGAGE IT AND THE TRUCK ROLLED AWAY. INVESTIGATION ON THE WEB SHOWS THAT THIS IS A PROBLEM ON A COUPLE YEARS OF SUBURBAN'S AND GM DEALERS DO NOT RECOGNIZE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109793February 3, 2005
ELECTRICAL SYSTEM
WHILE STARTING THE VEHICLE IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108313January 31, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
A BOLT SECURING THE REAR LEFT BRAKE CALIPER BRACKET ASSEMBLY FAILED CATASTROPHICALLY JAMMMING THE BRAKE AND THE REAR WHEEL WHILE IN MOTION. FORTUNATELY THIS OCCURRED AT LOW SPEED AND WAS CONTROLLABLE, BUT IF IT HAD OCCURRED AT SPEED ON THE HIGHWAY, THERE WOULD HAVE BEEN A MAJOR ACCIDENT SINCE THE REAR WHEEL COULD HAVE SUDDENLY SEIZED WITH RESULTANT LOSS OF CONTROL OF THE VEHICLE (2002 4WD SUBURBAN Z71). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108747January 24, 2005
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING ABOUT 60 MPH AND REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. ALSO THE SEAT BELTS DID NOT HOLD THE DRIVER AND PASSENGER CAUSING THEM TO GO FORWARD INTO THE WINDSHIELD. PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10108577January 21, 2005
SEAT BELTS
THE FRONT PASSENGER , THE SECOND SEAT PASSENGER AND THE THIRD SEAT ON THE DRIVER SIDE ARE DEFECTIVE. WHEN RIDING, THE SEAT BELTS WILL LOCK INTO A POSITION WHERE YOU CAN'T IMMEDIATELY GET OUT OF THE BELT. THE BELTS HAVE BEEN SERVICED ON AT LEAST 3 TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104813December 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, PARKING BRAKE
FAILED INSPECTION. THE EMERGENCY BRAKE WAS NOT ENGAGING. DEALERSHIP SAID THE BACK OF THE REAR ROTORS HAD RUSTED OUT, CAUSING THE EMERGENCY BRAKE TO RUST ALSO. HAD TO REPLACE BOTH ROTORS AND BOTH E-BRAKES. ONLY HAVE 27,000 MILES ON THE CAR. HAD JUST BEEN IN FOR A CHECK-UP BEFORE COMING OFF WARRANTY. ROTORS AND E-BRAKES SHOULD NOT NEED TO BE REPLACE WITH LOW MILAGE. HAVE SPOKEN TO FOUR OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104967December 16, 2004
TIRES:TREAD/BELT
WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099685December 10, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING, STEERING
WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. *AK THE CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. THE CONSUMER STATED THAT A CLUNKING NOISE IS HEARD WHEN TURNING TIGHT CORNERS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102405December 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT
WINDSHIELD WIPER FLUID RESERVOIR HAS BEEN REPLACED TWICE, AND AT THE TIME OF THIS COMPLAINT, IT HAS BEEN DISCOVERED THAT THE PLASTIC TANK HAS CRACKED, AND IS LEAKING FOR THE THIRD TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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