Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#736543November 19, 2000
UNKNOWN OR OTHER
RIGHT REAR LIFTGATE DOOR SEAL HAS A GAP OF 1/4 INCH ABOUT 3 INCHES LONG AS DELIVERED FROM MANUFACTURER. SERVICE MANAGER SAYS IT IS ACCEPTABLE. MY CONCERN IS THE EXHAUST PIPE IS ON THE SAME SIDE. EXHAUST GASSES COULD ENTER THE VEHICLE. SERVICE MANAGER AND I CHECKED A NEW VEHICLE DELIVERED TO DEALERSHIP, SAME CONDITION. (TIRESIZE: P265/70R16)( DOT NUMBER: TIRE SIZE: P265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736459November 17, 2000
UNKNOWN OR OTHER
RPM & GAS AND GEAR LIGHT, WOULD NOT WORK. VEHICLE RAN SLUGGISH. SERVICE ENGINE LIGHT ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874756November 9, 2000
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW FIRST TWO MOTORS WENT OUT, AND NOW THE THIRD WENT OUT. ALSO, ALL 4 WINDOW MOTORS BROKE, WINDOWS WOULD NOT GO UP OR DOWN, TOOK TO DEALER. *AK ALL FOUR WINDOW MOTORS FAILED AND WERE REPLACED ONE MONTH AFTER THE VEHICLE WAS PURCHASED. ONE OF THOSE REPLACED FAILED AGAIN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874567November 7, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMITTENTLY REAR WINDOWS ARE INOPERABLE. DEALER HAS REPLACED POWER WINDOW REGULATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735840November 6, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOWS FAILED IN UP POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874103October 30, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW MOTOR HAS GONE BAD TWICE ON THIS VEHICLE. BOTH OF THE REAR SEAT PASSENGERS' WINDOWS WER AFFECTED BY THIS PROBLEM. GMC HAS NOT BEEN CONTACTED AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735159October 26, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
RATCHET FOR LOCKING SEATBELT IN REAR FOR CARSEATS WOULDN'T STAY TIGHT AT PINOT NEEDED FOR CARSEAT AND HAVE HAD THREE REAR WINDOE FAILURES IN 6 MONTHS OF OWNERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873968October 26, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, PARKING BRAKE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHENEVER BRAKES ARE IN USE VEHICLE CAN SLOW UP, BUT FAILS TO STOP RIGHT AWAY. STOPPING DISTANCE IS INCREASED. HAD HIT A WALL & A FENCE DUE TO A LACK OF BRAKING POWER. VEHICLE EQUIPPED WITH ABS WHICH WAS NOT THE PROBLEM. BRAKE PEDAL WENT TO THE FLOOR. ALSO, PARKING BRAKE WENT TO FLOOR. TAKEN VEHICLE TO DEALERSHIP AT LEAST 6 OR 7 TIMES. NOW PURSUING THE LEMON LAW. BATTERY FAILED. VEHICLE STALLED. EXHAUST LEAKS AND IS LOUD. AIR COMES THROUGH THE CENTER VENT WHEN THE FLOOR CONTROL IS ON. 4-WHEEL DRIVE WOULD NOT ENGAGE DUE TO A SHORT IN THE MODULE. FUEL SENDING UNIT WAS REPLACED. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873813October 25, 2000
SEAT BELTS
PLASTIC PART OF SEATBELTS WHEN CONNECTING THE RETRACTOR BROKE. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734844October 21, 2000
TIRES
CUPPED AND WAVED TREADS ON TIRES / FIRESTONE WILL NOT REPLACE/BLAMES MFGR. (TIRESIZE: P265/70R16)( DOT NUMBER: TIRE SIZE: P265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873409October 19, 2000
TIRES:TREAD/BELT
PE00 020; CONSUME R WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY AND VEHICLE STARTED VIBRATING. SHE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND CALLED HER HUSBAND TO CHANGE THE TIRE. RIGHT REAR TIRE TREAD HAD SEPARATED. TIRE WAS A FIRESTONE, STEELTEX#,LT2457516 #DOT VN, AND THE FIRESTONE DEALERSHIP WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556103October 13, 2000
TIRES:TREAD/BELT
RIGHT REAR FIRESTONE WILDERNESS (P235/75R16) TIRE TREAD SEPARATED FROM THE MAIN CASING WHILE DRIVING, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733984October 11, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW MOTORS FAIL IN THE UP POSITION. WINDOWS CANNOT BE OPERATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872258October 4, 2000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
REAR SEAT HAS NO HEATING FACILITY EVENTHOUGH IT WAS DESIGNED WITH THE CONTROLS. DEALERSHIP INDICATED NO CORRECTIVE SOLUTION FOR PROBLEM FROM MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732744September 28, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: V672WL2170 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732677September 27, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE BEEN THROUGH 4 AIR CONDITIONING SYSTEMS IN 8 MONTHS. EACH TIME THEY HAVE COMPLETELY REPLACED THE ENTIRE SYSTEM INCLUDING THE COMPRESSOR. THE FIRST TIME THE SYSTEM ACTUALLY IMPLODED INTO THE REFRIGERATION LINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732393September 24, 2000
TIRES:TREAD/BELT
MAJOR TREAD SEPARATION ON THE RIGHT REAR OF OUR NEW SUBURBAN, AT HIGHWAY SPEED AND NEAR BOISE, IDAHO. FORTUNATELY THE VEHICLE WAS REMOVED FROM THE FREEWAY WITHOUT LOSS OF CONTROL. THE BOISE, IDAHO FIRESTONE DEALER REFUSED TO WARRANTEE THE TIRE, SAYING THE CAUSE WAS ABUSE. THE TIRE IS 6 MONTHS OLD AND CAN BE PROVED TO BE MONITORED REGULARLY. THE DEALER REQUIRED THAT WE PAY RETAIL FOR THE REPLACEMENT TIRE, WITHOUT ANY ASSISTANCE. THE TREAD FAILURE IS EXACTLY LIKE THE DESCRIPTION OF THE WILDERNESS AT FAILURES. WE WANT TO BRING THIS TO YOUR ATTENTION BECAUSE OF OUR TRAUMATIC EXPERIENCE AND THE FACT THAT THE LE 16" TIRE IS NOT ON THE RECALL LIST. WE WOULD ALSO APPRECIATE YOUR ASSISTANCE IN GETTING THE REMAINING THREE TIRES REPLACED, AS WE ARE NOT COMFORTABLE IN DRIVING OUR NEW VEHICLE ANY LONGER. WE WILL NEXT BE IN CONTACT WITH THE SELLING DEALERSHIP, TO SEE IF THE CAN HELP US.( DOT NUMBER: TIRE SIZE: 265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554790September 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:WIRING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER NOTICED DEEP RUBBING SOUND FROM BRAKES, ESPECIALLY WHEN DECELERATING BETWEEN 40 AND 20 MPH DEALER REPLACED ROTORS, BUT AFTER REPAIR CONSUMER HAD TO PUMP BRAKES SEVERAL TIMES IN ORDER TO GET THE BRAKES TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731751September 18, 2000
TIRES
AS I WAS DRIVING, I HEAR A NOISE COMING FROM OUTSIDE AND COULD FEEL ROUGHNESS IN THE RIDE AND THE STEERING. I PULLED OVER WITHIN 30 SECONDS TO FIND THAT MY TIRE WAS 80 % FLAT. UPON REPLACING THE TIRE I SAW THAT THERE WAS NO EVIDENCE OF PUNCTURE OR NAILS TO THE TIRE. A FEW MINUTES LATER AFTER I HAD PUT MY SPARE TIRE ON, I STOPPED AND INFLATED THE FLAT TIRE TO SEE WHERE THE DAMAGE MIGHT BE. AFTER INFLATING TO ABOUT 10 PSI I STOPPED BECAUSE I NOTICED THAT THE SIDEWALL NEAR THE OUTSIDE EDGE(NEAR TREAD) HAD A VERY SOFT SPOT THAT I COULD HAVE PROBABLY PUSHED MY FINGER THROUGH. IT WAS ALMOST AS SOFT AND THIN AS A INNER TUBE. THEN I ALSO NOTICED SEVERAL LUMPS ABOUT 1 TO1 1/2 INCHES IN DIAMETER ALMOST ALL THE WAY AROUND THE TIRE CASING NEAR THE OUTER EDGE. THIS WAS ALL ON THE WHITE LETTER SIDE OF THE TIRE. I BRIEFLY LOOK AT THE BACK SIDE BUT DID NOT NOTICE ANYTHING. ALL THE TIME I NEVER HEARD AN AIR LEAK, ALTHOUGH AN HOUR LATER IT WAS FLAT AGAIN. AS I STATED EARLIER I ONLY PUT APPX. 10 PSI. WHEN I SAW THE KNOTS APPEAR I STOPED IN FEAR OF THE CASING RUPTURING. IT DEFINITLEY APPEARS TO BE AN INTERNAL PROBLEM SUCH AS BELT OR PLY SEPARATION. BEFORE I CONTACT CHEVROLET OR FIRESTONE I WANTED TO BRING THIS TO YOUR ATTENTION SINCE I THINK THIS MIGHT BE RELATED TO THE CURRENT PROBLEM THE THE OTHER RECALLED TIRES AND DID NOT WANT THE EVIDENCE(MY TIRE) POSSIBLY LOST OR DESTROYED WITH YOU HAVING A CHANCE TO SEE IT IF YOU WISH. NON THE LESS I NOW NEED A SPARE, SO I HAVE TO DO SOMETHING SOON. I WILL KEEP THE DEFECT THOUGH. I REALLY DO NOT WANT TO PUT ANOTHER FIRESTONE ON MY TRUCK. UNTIL TODAY I THOUGHT THE PROBLEM WAS ONLY ON THE 235 TIRE. ME AND MY FAMILY NEED YOUR HELP TO ASSURE US THAT MY FIRESTONES ARE SAFE OR SHOULD I BE LOOKING FOR ANOTHER TIRE. PLEASE ADVISE SOON AS POSSIBLE. THANKS GEORGE( DOT NUMBER: V672WLI070 TIRE SIZE: 265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731280September 13, 2000
SEAT BELTS:FRONT:RETRACTOR
AFTER PURCHASING NEW 2000 VEHICLE, UNABLE TO PROPERLY SECURE CHILD'S SAFTY SEAT INTO MIDDLE POSITION OF THIRD ROW SEATS DUE TO POSITION OF SEAT BELT. ADDITIONALLY, THERE IS NOT MEANS PROVIDED TO SECURE SAFETY STRAP. THERE IS ONLY ONE SECURE POINT PROVIDED, BUT IT IS NEXT TO A WINDOW AND SEAT BELT CAN'NT BE PROPERLY SECURED TO PERMIT NO MOVEMENT WITH CAR SEAT. ALSO, THE SEAT BELT SNAPS ARE NOT POSITIONED IN THE SEAM OF THE SEAT BUT SEVERAL INCHES OUT FROM THE SEAT BACK, THUS MAKING IT IMPOSSIBLE TO SECURE ANY SEAT WITHOUT MOVEMENT. MANUFACTURE REPRESENTIVES HAVE ASSURED ME THAT THE SAFEST SEAT IN THE VEHILCE FOR CHILDREN IS THE MIDDLE POSITION. THEN WHY IS A SECURE POINT NEXT TO A WINDOW AND USING A SEAT BELT THAT RELIES ON SUDDEN STOP OF VEHICLE TO STOP THE THE MOVEMENT OF THE SEAT BELT? 2ND ISSUE - FIRESTONE TIRES PROVIDED BY MANUFACTURE WERE ONLY INFLATED TO 24 PSI (THAT SHOULD HAVE BEEN 80 PSI),WITH VEHILCE WAS DELIVERED AT SALE. THUS GIVING FALSE SAFETY TO NEW OWNER. IT WOULD APPEAR THAT DEALER MIGHT NOT BE FOLLOWING PRESCRIBED SAFTEY REQUIREMENTS IN PREP OF VEHILCE PRIOR TO DELIVERY TO BUYER. IN LIGHT OF THE NATIONAL CONCERNS REGARDING FIRESTONE TIRES, IT WOULD BE ASSUMED THAT ALL FIRESTONE TIRES NOT TO MENTION ALL BRANDS SHOULD BE UP TO PROPER SAFETY INFLATION STANDARDS PRIOR TO SALE TO PUBLIC. PLEASE PROVIDE INPUT ON HOW THESE ISSUES CAN BE RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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